Recent Posts

The Role of SERVPRO® Plays in Storm Damage Recovery

9/18/2023 (Permalink)

A green dehumidifier and air scrubber in a room. When it comes to storm damage recovery in the Campbell area, our SERVPRO team is your go-to choice.

When storms wreak havoc on homes and businesses, the road to recovery can seem daunting. That's where SERVPRO® steps in as your trusted ally in storm damage recovery. As the leading restoration company in Campbell, CA, SERVPRO understands the unique challenges that come with storm damage and is well-equipped to help you navigate through the restoration process.

Understanding the Types of Storm Damage

Storms can cause various types of damage, including floods, water intrusion, wind damage, and structural issues. Our SERVPRO's team of experts is trained to identify and address each type of damage effectively. Whether it's extracting water, drying out affected areas, or repairing structural elements, SERVPRO's expertise ensures a comprehensive restoration.

Immediate Response and Assessment

Time is of the essence when dealing with storm damage. SERVPRO recognizes the urgency and prides itself on providing a swift response to your call. Upon arrival, our team conducts a thorough assessment to evaluate the extent of the damage. This assessment serves as the basis for developing a customized restoration plan tailored to your specific needs.

Professional Cleanup and Restoration

With advanced equipment and techniques, our team ensures an efficient cleanup and restoration process. Our skilled technicians employ state-of-the-art water extraction and drying methods to eliminate excess moisture and prevent further damage. In instances where mold growth has occurred due to prolonged exposure to water, our crew can address mold remediation as part of the restoration process. Furthermore, our team is capable of handling structural repairs, making sure your property is restored to its pre-storm condition.

Collaborative Insurance Claims Process

Navigating insurance claims after storm damage can be overwhelming. SERVPRO simplifies this process by working closely with insurance companies. Our team assists with documentation, communicates directly with adjusters, and ensures a seamless claims process, providing you with peace of mind during the restoration journey.

Contact and Service Area

SERVPRO is proud to serve the Campbell, CA, area. If you require storm damage recovery assistance, don't hesitate to reach out to us. You can contact our dedicated team at (408) 371-4001 or check out our website for more information.

When it comes to storm damage recovery in the Campbell area, our SERVPRO team is your go-to choice. With our expertise, prompt response, and commitment to customer satisfaction, we are dedicated to helping you restore your property after a storm. Trust SERVPRO of Campbell as your reliable restoration partner and let us mitigate the damage, so you can focus on rebuilding and moving forward.

How to Create an Office Fire Escape Plan: Your Guide to Safety and Preparedness

8/2/2023 (Permalink)

fire evacuation plan Having a fire escape plan is vital to ensure your business is safe.

Ensuring the safety and well-being of everyone in your office is of paramount importance, especially when it comes to emergency situations like fires. Having a well-designed fire escape plan in place can help minimize the risk and potential harm. In this blog, we'll guide you through the steps of creating an effective office fire escape plan.

Assess Your Office Space

Start by thoroughly assessing your office space, taking note of potential fire hazards, emergency exits, and any areas that may pose a challenge during an evacuation. Consider factors such as the size of your office, the number of employees, and the layout of the space.

Designate a responsible individual or a team to take charge during emergencies. This person(s) should be knowledgeable about the fire escape plan, emergency procedures, and should be capable of maintaining calm and leading others to safety.

Identify and Communicate Escape Routes

Identify and mark the primary and secondary escape routes throughout your office. Ensure that these routes are easily accessible, clear of obstacles, and well-lit. Make sure all employees are aware of these escape routes and know where to find them.

Once you have established the fire escape routes, make sure to communicate the plan to all employees. Conduct regular safety meetings and training sessions to ensure that everyone understands their roles and responsibilities during an evacuation. Provide clear instructions on how to navigate the evacuation routes and where to assemble outside the building.

Install Smoke Detectors and Fire Extinguishers

Ensure that your office is equipped with functioning smoke detectors and fire extinguishers. Regularly inspect and maintain these devices to ensure their effectiveness. Educate employees on how to use fire extinguishers safely and effectively.

Regularly conduct fire drills in your office to familiarize everyone with the fire escape plan. These drills will help employees become more comfortable and confident in responding to emergencies. Use these drills as an opportunity to identify any potential issues or areas for improvement in your escape plan.

Periodically review and update your fire escape plan as necessary. Changes in office layout, personnel, or equipment may require adjustments to the plan. Ensure that new employees receive proper training and have a clear understanding of the evacuation procedures.

Having a well-designed and communicated fire escape plan is vital for ensuring the safety of your office and its occupants in the event of a fire. By assessing your office space, establishing clear escape routes, communicating the plan to all employees, and conducting regular drills, you can create a safer work environment and be better prepared to handle emergency situations. Remember, it's always better to be proactive and prepared rather than reactive and caught off guard.

Building with Care: How to Prevent Water Damage During Construction

7/24/2023 (Permalink)

water damage construction Protecting your business during construction is crucial to prevent water damage.

Water damage during construction can be a costly and time-consuming problem that can significantly delay a project and incur additional expenses. Taking proactive measures to prevent water damage is crucial for the successful completion of any construction project. In this blog post, we will discuss important strategies and best practices to help you prevent water damage during construction, ensuring a smooth and efficient construction process.

Create a Detailed Construction Plan

Before starting any construction project, develop a comprehensive plan that includes a thorough assessment of the site and potential water-related risks. Consider factors such as the topography, drainage patterns, and existing water sources. By understanding these factors, you can implement preventive measures tailored to the specific needs of the site.

Install Proper Drainage Systems

Effective drainage systems are essential to prevent water accumulation and potential damage. Ensure that the site is properly graded to direct water away from the construction area. Install temporary or permanent drainage systems, such as trenches, swales, or French drains, to redirect water flow and prevent pooling.

During construction, it is crucial to protect building materials from exposure to moisture. Store materials in covered areas or use waterproof coverings to shield them from rain, snow, or other sources of water. Proper storage and protection will help maintain the integrity of materials and prevent water damage.

Implement Temporary Waterproofing Measures

Utilize temporary waterproofing measures to safeguard vulnerable areas of the construction site. Apply waterproof coatings or membranes to exposed surfaces, such as foundations, walls, or roofs. Install temporary barriers, such as tarps or plastic sheeting, to protect areas where water infiltration is likely.

Regularly inspect and maintain the site's drainage systems to ensure they are functioning optimally. Clear any debris or obstructions that may impede water flow. Monitor and address any signs of poor drainage, such as standing water or erosion, promptly.

Protect Openings and Penetrations

Properly seal and protect all openings and penetrations in the building envelope to prevent water intrusion. Install temporary or permanent waterproof barriers around windows, doors, vents, and other openings. Use appropriate sealants and flashing materials to ensure a watertight seal.

Promote safe construction practices that minimize the risk of water damage. This includes covering partially completed structures overnight or during inclement weather to protect them from water exposure. Additionally, establish protocols for immediate cleanup and drying of any water spills or leaks that occur during construction.

Stay informed about weather forecasts and anticipate potential weather events that could lead to water damage. Implement precautionary measures when adverse weather conditions are expected, such as heavy rain or storms. Adjust construction schedules accordingly to avoid working during periods of high risk.

Regularly Inspect and Test Systems

Throughout the construction process, conduct regular inspections and testing of water-related systems, such as plumbing, roofing, and waterproofing installations. Identify and address any issues promptly to prevent potential water damage.

Consult and collaborate with experienced architects, engineers, and contractors who specialize in water management and construction best practices. Their expertise will ensure that proper measures are taken to prevent water damage and address any potential risks effectively.

Preventing water damage during construction requires careful planning, proactive measures, and diligent monitoring. By implementing strategies such as creating a detailed construction plan, installing proper drainage systems, protecting building materials, implementing temporary waterproofing measures, and maintaining proper site drainage, you can significantly reduce the risk of water damage and ensure a successful construction project. Taking these preventive steps will save time, money, and resources, allowing for a smooth construction process and a structurally sound building in the end.

Essential Steps to Prepare Your Commercial Building for Bad Weather in California

6/14/2023 (Permalink)

A person holding a pen and stack of paper. Preparing your commercial building for bad weather in California is crucial for minimizing risks and protecting your assets.

As a business owner in California, it's crucial to prepare your commercial building for the potential impact of bad weather events. California's diverse climate presents various weather challenges, including storms, wildfires, and earthquakes. Taking proactive measures to protect your commercial property can minimize damage, ensure employee safety, and maintain business continuity. In this blog, we will provide you with valuable tips on how to prepare your commercial building for bad weather in California.

Understand Potential Weather Risks

Start by understanding the specific weather risks associated with your location in California. Research historical weather data, consult local meteorological resources, and stay informed about weather forecasts. Identify common threats such as heavy rainstorms, high winds, heat waves, wildfires, or seismic activity that may affect your area. This knowledge will help you tailor your preparations accordingly.

Create an Emergency Response Plan

Develop a comprehensive emergency response plan for your commercial building. Assign responsibilities to key staff members, designate evacuation routes, and establish communication protocols. Include procedures for sheltering in place, securing important documents, and shutting down critical systems if necessary. Regularly review and practice your emergency response plan to ensure everyone is prepared and aware of their roles during a weather-related event.

Perform Regular Maintenance and Inspections

Regular maintenance and inspections are essential to identify potential vulnerabilities in your commercial building. Check and repair the roof, gutters, and downspouts to prevent leaks and water damage. Ensure proper drainage around the property to mitigate the risk of flooding. Inspect windows, doors, and exterior walls for gaps or cracks that could compromise the building's integrity during high winds. Regularly service HVAC systems and electrical equipment to minimize the risk of malfunctions.

Secure Outdoor Areas and Equipment

Take measures to secure outdoor areas and equipment that may be vulnerable to bad weather. Trim overhanging branches or remove trees that pose a risk of falling during storms. Secure loose objects, signage, and outdoor furniture to prevent them from becoming projectiles in high winds. If applicable, consider installing storm shutters or protective coverings for windows and doors.

Backup Important Data and Systems

Ensure that your critical data and systems are backed up and protected. Regularly back up your important files, documents, and data to an off-site location or cloud-based storage. Implement surge protectors and uninterruptible power supply systems to safeguard sensitive electronic equipment. Consider investing in a generator to maintain an essential power supply during an outage.

Communicate and Educate Employees

Effective communication is vital during bad weather events. Keep your employees informed about weather updates, emergency procedures, and evacuation plans. Conduct training sessions to educate your staff on how to respond to different weather scenarios and emphasize the importance of their personal safety. Encourage open communication channels so that employees can report any concerns or potential hazards.

Preparing your commercial building for bad weather in California is crucial for minimizing risks, protecting your assets, and ensuring the safety of your employees and customers. By understanding potential weather risks, creating an emergency response plan, performing regular maintenance, securing outdoor areas, backing up data, and communicating effectively with your employees, you can enhance your readiness and resilience in the face of adverse weather events.

At SERVPRO of Campbell, we understand the importance of proactive preparation and offer professional disaster restoration and recovery services for commercial buildings. Our experienced team is equipped to handle the aftermath of weather-related incidents, providing efficient and comprehensive restoration solutions to get your business back on track.

The Mold Remediation Process: A Comprehensive Guide to Removing Mold Safely and Effectively

5/17/2023 (Permalink)

Mold growing in the corner of a wall. Mold remediation is a complex process that involves a number of steps.

Mold remediation is the process of removing mold from a building and preventing it from returning. Mold can spread quickly and cause secondary damages so it's important to address it as soon as it's discovered. In this blog, we'll discuss the mold remediation process and the steps involved.

Assessment and inspection

The first step in the mold remediation process is to assess the extent of the mold growth and inspect the affected area. This may involve testing the air quality and moisture levels, as well as visually inspecting the area for mold growth.


Once the affected area has been identified, the next step is to contain the mold to prevent it from spreading to other areas of the building. This may involve sealing off the area with plastic sheeting and using negative air pressure to prevent mold spores from spreading.

Removal of mold

The next step is to physically remove the mold from the affected area. This may involve removing contaminated materials, such as drywall, carpeting, or insulation, or using specialized cleaning solutions to remove mold from hard surfaces.

Cleaning and disinfecting

 After the mold has been removed, the area will need to be thoroughly cleaned and disinfected to prevent mold from returning. This may involve using specialized cleaning solutions and techniques, such as HEPA vacuuming, to remove any remaining mold spores.


Depending on the extent of the mold damage, the affected area may need to be repaired or restored. This may involve replacing damaged materials, such as drywall or insulation, or repairing any structural damage.


Finally, steps will need to be taken to prevent mold from returning. This may involve addressing any underlying moisture issues, such as leaks or high humidity levels, and taking steps to improve ventilation and airflow in the affected area.

In conclusion, mold remediation is a complex process that involves a number of steps, including assessment and inspection, containment, removal of mold, cleaning and disinfecting, restoration, and prevention. If you suspect that you have mold in your home or building, it's important to address it as soon as possible to protect your health and prevent further damage. By working with a professional mold remediation service, you can ensure that the mold is properly removed and that steps are taken to prevent it from returning.

Reasons to replace your supply lines.

3/8/2023 (Permalink)

old pipes Replace old supply lines to help prevent future water damage.

Water lines and pipes can be a homeowner's best friend or worst enemy, depending on how well they are maintained. It's important to know that even if your water supply line doesn't look like anything is wrong with it, it could be at risk for breaking and causing costly repairs and water damage. If you find that you have a broken supply line, it's best to replace it right away so that your home doesn't experience any further problems.

Wear and Tear

As you know, the supply lines that bring water into your home are often not visible. This means that they can break without you knowing it, causing costly repairs and water damage. In addition to this, older supply lines are more likely to break than newer ones because of their age and material (plastic).

If you have an older home with plastic piping, it's time for a change. The good news is there are many options available for replacing your old pipes with PVC or copper piping systems that have been designed specifically for homes like yours.

Overlook Damage

A supply line is the pipe that connects your home's plumbing system to the city or town's water main. The supply line is what brings fresh, clean water into your home. If a broken supply line isn't fixed quickly and properly, it can cause extensive damage to your property and lead to costly repairs.

Replace quickly

If you find that you have a broken supply line, it's best to replace it right away. Broken supply lines can be a fire hazard and can also cause water damage. Additionally, they could lead to mold and mildew growth on your walls or ceiling if not addressed immediately. Replacing the entire faucet system is expensive, but replacing just the supply lines will help prevent these issues from occurring in the future!

Even if it doesn't look like anything is wrong with them, your supply lines should be checked at least once a year. Your local SERVPRO professional can help you determine if you need new supply lines or if it's time for other maintenance such as cleaning and flushing your system. If you're unsure if your supply lines need to be replaced, contact your local SERVPRO of Campbell professional. They can help you determine if it's time for new ones or if other maintenance is needed.

5 Types of Damages from a Storm

2/11/2023 (Permalink)

commercial roof damage When your property suffers roof damage, give us a call.

You've probably seen the news and thought to yourself that it would be pretty bad to have a storm come through your town. But did you know that storms can cause significant damage to buildings and property? There are several types of damages caused by storms, including roof damage, broken windows, water damage and debris littering the premises.

Roof damage

If you’re dealing with a roof that has been damaged by a storm, it can cause structural damage to your house and lead to interior problems problems. It can also lead to electrical problems. The most common types of roof damage include:

  • Water damage – water leaks into the ceiling and walls, causing mold and mildew.
  • Electrical problems – lightning strikes during stormy weather could cause your electrical system to fail or start fires.

Broken windows

Broken windows are a common occurrence during storms. Broken windows can cause water damage, which can lead to more damages in your home if a professional is not called immediately. Broken windows can also be dangerous for pets, who could get stuck or injured by broken glass shards.

Water damage

Water damage is one of the most damaging types of storm-related damage. It can be caused by broken pipes, burst water heaters, and flooding. Water damage can cause mold and mildew to grow in your home. Wood will rot if you don’t address it quickly after the storm has passed through your area. Electrical systems may fail due to water damage as well as flooring that warps from being saturated with too much moisture from rainfall or floodwaters

Debris littering the premises

Debris is one of the most common damage caused by storms, and it can be dangerous for you and your property. Debris may include tree limbs, roofing materials, doors, tables and furniture. Each piece of debris can cause injury to people or damage to property. Additionally, they create a fire hazard if they are left in place too long after a storm has passed through an area. It is important that these items be removed as soon as possible so they do not present additional risks to those who live in the area or visit it after the storm has occurred.

Commercial and Residential Property

In addition to causing damage to houses and other residential structures, severe storms can also cause damage to commercial buildings. The same forces that cause roof shingles and siding to blow off a home will also rip the roof off of a commercial building, or even completely destroy it. Since most commercial buildings are constructed with concrete walls and steel beams, they don't have much flexibility when they're hit by strong winds—and this means that if you're living above a strip mall or shop in an area that's prone to severe weather, there's a good chance your building could be damaged by high winds.

Inspect Your Building for Signs of Damage  

In order to get an idea of what kind of repairs might be necessary after the storm passes through your area or if it hasn't passed through yet, take some time before the storm arrives so that you can inspect any problems areas on your property where water may leak inside during heavy rains or floods such as around windows.

It is important to know what kind of damage your building has sustained and how you can mitigate it. Give the professionals a call to quickly assess the damage of your home or business property to help reduce doors closed or excessive expense to your pocket book.

How Does An Electrical Fire Happen?

12/5/2022 (Permalink)

Short circuit of electricity/electrical failure resulting in combustion of electric wire Electrical fires can be caused by short circuits.

What Causes an Electrical Fire and How To Prevent Them?

The fact that electrical fires happen more often than most people think makes it even more important to be aware of what causes them and how to stop them. By understanding what an electrical fire is, you'll be able to spot potential problems before they start.

Electrical fires are the third most common cause of house fires in the United States.

Every year, there are over 100,000 electrical fires in homes and buildings that result in more than 400 deaths. In addition to these dire statistics, electrical fires also cause thousands of injuries every year.

The majority of electrical fires start due to wiring issues. This includes shorts or loose connections as well as faulty extension cords and power strips. Other causes include overloaded circuits, damaged cables/connectors, overloaded outlets and frayed wires on appliances or lamps.

What is an electrical fire?

An electrical fire is a fire that starts because of electricity. Electrical fires can be caused by short circuits, overloaded circuits, or overheating. Electrical fires can start in your home or office in Saratoga, CA and spread quickly. The flames from electrical fires are often very hot and may cause damage to the building's structure and contents. If you have an electrical fire, you should leave the building immediately! Then call 911 to report it.

What causes an electrical fire?

Electrical fires can occur when an electrical circuit is damaged or worn out. This can happen when wires are frayed or bent, or if the insulation is damaged on a wire. Electrical fires may also start as a result of poorly installed wiring that has not been put together correctly. In these cases, there may be exposed metal parts where they shouldn’t be, and this can cause a short circuit and fire.

Short circuits are usually caused by an electrical device that has been plugged in incorrectly or plugged into an outlet with too low of voltage for it to work properly. Another common cause of short circuits is water damage to the wiring, which causes corrosion and results in loose connections between wires inside your home's walls. 

What should you do if you have an electrical fire?

If you notice an electrical fire, it's important to act immediately:

  • Call 911. Electrical fires are extremely dangerous, and they can spread quickly. It's best not to attempt to put out the fire yourself in these cases.
  • Stay out of the room—and keep children and pets away as well. Electrical fires release toxic fumes and may cause injury if you try to fight them yourself or if they ignite nearby objects such as carpeting or furniture that could burn through walls into other parts of your home.
  • Have a fire extinguisher handy.

A final reason why an appliance might catch fire is because its internal parts have become exposed due to damage caused by normal wear-and-tear over time; this type of malfunction should always be addressed quickly so as not interfere with daily life too much since it could cause major problems down the road."


Electrical fires can be scary and dangerous, but they’re also preventable. If you know what to look for and how to prevent them, you can keep your home safe from electrical fire damage. The best way to avoid electrical fires is by being aware of what causes them in the first place: using extension cords or power strips that aren’t meant for high-powered appliances; overloading outlets with too many things plugged in at once; placing items on top of electrical outlets where they could potentially encounter moisture or other moisture-producing elements like basements and bathrooms.

Making a Water Damage Claim

11/7/2022 (Permalink)

Floor mats on wooden floor, equipment that extracts water Water damage in a home in San Jose, CA

Dealing with Water Damage

The moment you realize that water is making its way into your home is a scary one. It doesn't matter if the flooding came from rain or burst pipes—the damage can be devastating and costly. Whether the water was caused by an accident or just bad luck, you'll need to act fast to get things under control. We've put together this guide to help you handle the situation and make sure your insurance company covers all of your losses.

Shut the Water Off

First, you'll want to shut off the water at the main. If you're not sure how, call a plumber—or look online for instructions on how to shut off your water supply.

The second thing is that you need to get it fixed as soon as possible. If possible, find a business in your area that specializes in repairing pipes and getting them back up and running again so that they don't burst again in the future (or worse).

While you wait for the repairman, call SERVPRO of Campbell and your insurance company, and follow these steps until help arrives:

Remove as much water as you can.

Use a wet-dry vacuum on any carpeted areas, and remove excess water with a mop. Never use a broom or brush, as they can damage the surface of your flooring. Never use towels to soak up water—they can leave lint behind that will attract dirt and bacteria in the future. Never leave fans running in your home after a flood event, because they may cause moisture damage to your ceiling or walls.

Remove the Items from Harm’s Way

When dealing with water damage, it's important to remember that your property can be replaced. Your home is not the only thing that needs to be protected; any valuable items in the area should be removed immediately and placed out of harm's way. This includes clothes, furniture, electronics, and anything else you may have in the vicinity.

If there is any damage done to your possessions - even if you aren't sure if there is or not - make sure to document as much as possible before removing them from the affected area. Take pictures of all areas where damage has occurred so that you have a visual record for insurance purposes later on when filing a claim. If there are any services required from companies like plumbers or electricians in order to fix those problems after taking out the damaged goods from their compromised areas (e.g., fixing water leaks), keep receipts for these purchases as well so that they can be added into your insurance claim if necessary

Living Arrangements

If your home in San Jose, CA is considered unlivable due to water damage, ask if your insurance will cover the cost to stay at a hotel while repairs are being made. This can be for up to 10 days if you live in an area that has been declared a disaster area by FEMA.

It's important because you don't want to return home only to see more damage happening because of lack of electricity from flooding or mold growth from not having proper ventilation and drying out time.

Don’t Wait to Call the Experts

Don't try to repair the damage yourself, and you don’t have to wait until the insurance company sends someone. You can call SERVPRO of Campbell the moment disaster strikes, and we will be out quickly to help clean up the mess and put your property back together. 

The most important thing to remember is that every water damage claim is different. The process can take time and may require multiple phone calls or emails to your insurance company. If you have any questions, contact us today

What Should I Do If My Roof is Damaged in a Fire?

10/5/2022 (Permalink)

Blue tarp on roof Tarping your roof after a fire will protect it from water damage

What Must I Do If a Fire Causes Damage to My Roof?

After a fire, it's common for your roof to sustain some kind of damage. While you may not need to replace the entire roof, there are certain steps that can be taken to ensure that your home in Los Gatos, CA is safe from further damage and that it will remain standing for years to come.

Tarp Your Roof After a Fire

Tarping the roof after a fire is one of the most important things you can do to protect your home. The tarp will keep water and other elements out of your house and prevent it from leaking, which could damage the structure of your home.

The tarping process should be done correctly by professionals who know how to properly protect your property from water damage during this delicate time.

Why Tarps are Necessary After a Fire

You should be aware that tarps are necessary for a number of reasons. First, and most obviously, tarping your roof after a fire will protect it from water damage. This is important because once the rain starts up again (and it will), any exposed wood on your home's exterior will begin to swell and warp in the wetness, eventually causing significant structural damage to your house's framework. Tarping also keeps out animals and debris like leaves or twigs that can cause additional problems with erosion over time; as well as keeping out heat or cold depending on when you choose to cover up your home's exterior after a fire has occurred.

It is Important to Have a Professional Tarp Your Roof

A professional will understand the best process for tarping your roof as well as the importance of doing it correctly:

  • Roof tarps will keep the elements out and prevent further damage to your roof.
  • Roof tarps are necessary to keep the roof watertight, which is important for preventing further damage to the interior of your house.

Tarping your roof after a fire can be an expensive and time-consuming process. However, it is an important one that should not be taken lightly. The last thing you want to happen is for water damage or mold to start growing because the tarps were not installed correctly or were left off for too long. If you are dealing with this situation, please contact us right away so we can help!