Recent Posts

Where Can Emergency Services for Flooding Be Found?

9/22/2020 (Permalink)

Hands holding home After a storm occurs. You can trust that your home is in good hands with our experienced technicians at SERVPRO.

SERVPRO is a San Jose-based Restoration Service for Flood Damage that Operates Twenty-four-hours a Day.

How do I get rid of floodwater in my house?

A consistent period of heavy rainfall can lead to flash-flooding, dam bursts, or groundwater intrusion for the residents of San Jose. When your property becomes flooded, the priority is to remove standing water as quickly as possible. The removal of standing water significantly reduces the extent of harm caused by water migration and the likelihood of structural collapse. SERVPRO technicians refer to this crucial part of restoration as the extraction phase. Our goal is to mitigate losses in the property as much as possible by quickly removing moisture using extraction equipment. 

Factors in deciding what type of water extractor I need?

- The distance of the structure wall to wall

- The height of standing water in the property

- Power accessibility for choosing between pumps or extractors

Does water extraction use a lot of power consumption?

Equipment that we use for Flood Damage Mitigation in your San Jose needs to generate significant energy to transport water. Pumping equipment is generally more power-intensive than extractors. However, both kits may require a vital power source. SERVPRO technicians stock power converters so that we can run extraction equipment of house mains safely. These converters are also equipped to withstand water exposure to ensure they are safe to run. We understand that using mainline electricity may not be possible in a flooded property, so we also stock portable and industrial generators to ensure that extraction can be completed quickly after flooding. 

What types of water extractors are there?

- Extraction units

- Light wands

- Deep extraction tools

- Submersible pumps

Getting rid of standing water in your home is the first step toward returning it to a preloss condition. Contact SERVPRO of Campbell at (408) 371-4001 now.

What Guidelines Are There for Mold Remediation?

9/16/2020 (Permalink)

Mold on the ceiling and wall. Mold is very serious, we know what you need. Let SERVPRO help you San Jose.

SERVPRO Mold Remediation Technicians Follow Nationally-recognized Practice Guidelines When Performing Mold Remediation in your San Jose Home.

Is an environmental professional needed for mold recovery?

It is not unusual for an indoor environmental professional (IEP) to instruct our technicians to remediate your San Jose home. However, an IEP s is not always used during mold remediation. In the absence of an IEP, trained SERVPRO technicians can rely on remediation guidelines from the environmental protection agency (EPA) and the Institute of Inspection, Cleaning, and Restoration Certifications (IICRC). These form a basis from which qualified mold remediators can conduct safe and effective mold remediation. By following these guidelines, our technicians can often return residential properties to a preloss condition. 

What are the critical parts of mold remediation?

- Drying and chemically cleaning materials with microbial growth

- Demo non-salvageable items and dispose of them safely

- Perform drying of wet items within 48 hours (to prevent further mold growth)

Is mold likely to spread through a property?

Microbes can spread through porous materials. When we perform mold remediation in your San Jose home, it is essential to set up containment areas to prevent spreading. Containment areas can control the infestation at its source. Since microscopic organisms like spores can travel on clothes or airways, our technicians often use negative air-pressure or HEPA-fitted vacuums. Once a crew chief establishes containment, we can begin the process of removing contamination. Any non-salvageable materials are double bagged and transported from the property. Cleanable fabrics or non-porous materials can be treated with biocides or other anti-microbial chemicals to good effect. 

What does the IICRC recommend for mold remediation?

- Establish safe working conditions

- Record the extent of damage

- Contain mold at the source

- Get rid of contamination

- Dry the property and control humidity

If you suspect mold growth at your property. Contact SERVPRO of Campbell at (408) 371-4001 for expert remediators.

Can I Save Money When Cleaning Up Fire Damage?

9/9/2020 (Permalink)

Burnt items after fire SERVPRO can help to eliminate additional fire damage expenses. Give us a call at (408) 371-4001. We are always available.

When You Call SERVPRO to Your San Jose Home, We Work Fast to Limit Loss and Overall Costs for Fire Damage Restoration.

The devastation left from your San Jose house fire may be immense, leaving you at a loss for where to begin the cleanup. In such a time of worry and confusion, SERVPRO is available for emergency fire restoration 24 hours a day, seven days a week. We arrive at your property to begin the assessment and restoration project quickly so that we get you back to your routine faster than any DIY methods would allow. Our IICRC-certified technicians bring the latest advancements in equipment and professional techniques so that we can erase traces of the blaze. Everything is left, "Like it never even happened."

What is the Next Step After the Fire Gets Extinguished?

After the flames get thoroughly doused, and the first responders on the scene say that your property is safe for entry, call our crew to get our Green Fleet in motion for your fire damage restoration in San Jose. Once we arrive, the crew chief begins assessing the damage to effectively plan the cleanup and restoration. We work with the promise to repair and restore rather than replace, helping to save you both time and money overall.

Will Indoor Air Quality Be an Issue Now?

Any fire leaves behind copious amounts of soot and smoke particles that threaten indoor air quality. It is equally important that we are mindful of remaining moisture from water or chemicals used to extinguish the flames. Any moisture left behind creates the perfect environment for mold and mildew to thrive, which brings the potential for health effects.

We have skilled technicians that utilize the right filtration tools and equipment for the job to restore air quality while eliminating odor-causing particulates, such as:

  • Air Scrubbers – An air scrubber helps to lessen the colonization of microorganisms throughout the air while helping to remove debris and particulates. With the help of HEPA filtration, air enters the machine where the filter grabs onto microbes, airborne debris, and particles.
  • Hydroxyl Generators – This is dual-acting equipment that helps deodorize your household's interior while purifying and filtering the air. The hydroxyl units also have HEPA filtration technology that allows them to capture particulates from the surrounding environment.

Are These Soot Stains Removable from All Surfaces?

The heat from the fire ripping through your home leads to surface area charring. For a standard restoration project, the best option is usually resurfacing or replacement, but these may be costly and time-consuming. SERVPRO technicians utilize various advanced equipment and techniques that can handle even the toughest smoke and soot residue. For example, soda blasting with pressurized air releases high-speed sodium bicarbonate that works to strip away charring and residues. Due to deodorizing properties, the sodium bicarbonate also removes odorous elements from the materials treated.

Particles from smoke and soot are known for settling rapidly on walls, ceilings, and other surfaces after a fire. If you use DIY methods, this takes much time, and you could bring on further damage that makes your efforts counterproductive. SERVPRO technicians have tools like pressure washers and vacuums to help pull up residue, and HEPA filtration pulls loose particles inside to keep them from redistributing into the air.

Will I Still Be Able to Smell Smoke?

When we address a fire damage restoration project, handling tough smoke odors is one of our primary concerns. Every step allows us to break down these stubborn residues while also finding all cracks and crevices where odorous particulates might have traveled. Some of the steps include:

  • The possibility of packing up and moving contents and furnishings off-site for further cleaning and deodorization. This allows us to prevent soot and smoke residue transfer into other unaffected areas of your home.
  • Technicians carefully clean surfaces riddled with residue, never leaving any space untreated. Our Green Fleet comes stocked with various EPA-registered cleaning agents for removal of residue on materials like drywall, wood, plastics, glass, and metals.
  • In areas where pungent odors are present, we may recreate the event that caused odor penetration to begin with. By heating deodorizing agents with our fogging technology, we can put out a chemical cloud to penetrate materials deeply to trap odors and pull them out.
  • Some exposed surfaces may also be sealed off using specialized primer, which then gets finished off with the final paint color. If odors migrate throughout your HVAC system, we also have special sealants to stop the particulates in their tracks.

Fire damage restoration is an area where SERVPRO of Campbell excels. If you would like to have a team come out to your property after you suffer loss from a house fire, give us a call 24/7 at (408) 371-4001.

We Have Water Damage, Can I Save My Interior?

8/26/2020 (Permalink)

SERVPRO restoration equipment drying hardwood floors Water damage? We have the equipment to dry and restore your home.

With Proven Water Restoration Techniques, SERVPRO Ensures Your San Jose Home Gets Back to Normal Fast 

Water damage comes in many forms, but it all needs to get handled quickly to cut back on the loss's scope. When you have a pipe burst or a water leak in your San Jose home, you need to have skilled technicians on the job to limit the project's cleanup time and cost. SERVPRO has the techniques and availability to meet and exceed your expectations. With a simple phone call, we can have our Green Fleet at your door in as little as four hours to start the cleanup and restoration. 

Do I Need Skilled Restoration? 

Speed is imperative once you have water damage to your San Jose home. We have IICRC-certified technicians to handle your water restoration in San Jose to inhibit mold growth and the cost of the loss. After we arrive, our crew will: 

  • Inspect and assess the water damage.We look at building materials and the path of water migration to plan out the best course of action for cleanup and water removal.
  • Begin extraction to pull up any standing water.We bring a variety of water extraction tools and submersible pumps to facilitate water removal easily. 

If you have water seeped into the walls or behind baseboards, our team uses specialized drying methods. Wet insulation is known to trap and hold moisture, which brings the potential for mold clusters that begin to thrive. Our crew can remove damaged drywall using controlled demolition to have it replaced with brand-new materials. Everything gets finished off so that your interior gets restored to preloss condition. 

When you need professional assistance with water restoration, our team at SERVPRO of Campbell is quick to respond and ready to work in as little as a few hours after your call. Contact us at (408) 371-4001 for emergency service. 

More about San Jose.

Muck-Out Cleaning and Repairs for Flooded San Jose Homes

8/18/2020 (Permalink)

flooded crawlspace, cast iron plumbing SERVPRO can muck out, cleanup, and restore San Jose Homes, from the crawlspace through the living quarters

When creeks and streams rise during the days following prolonged heavy rainfall, you need immediate assistance to reduce the impact of flooding in your home. 

It was not long ago when San Jose experienced its worst flood of the century when water bodies like Coyote Creek rose steadily over several days and breached the banks to flood homes and businesses nearby. Like this traumatic experience affected many structures throughout the city, our SERVPRO of Campbell team stays prepared for the flood mitigation efforts many properties might require after a storm.

Despite how widespread and severe flood damage in San Jose homes becomes, there is little that can get done to resolve these threats without first addressing standing water concerns. Pooling floodwater can be a dangerous scenario both in terms of potential contaminants and structural deterioration and saturation. Extraction is one of the first stages of mitigation and restoration for damaged property, and this involves a combination of several powerful water removal tools in our inventory, including:

  • Submersible Pumps
  • Trash Pumps
  • Wet Vacuums
  • Truck-Mount Pumps

What Is Muck-Out Cleaning?

Muck-out cleaning is one of the emergency services that our SERVPRO team can offer after a flood disaster. Debris, soiling, and sediment can be considerable threats to a house's occupants and restoring technicians alike. With shoveling, wet/dry vacuuming, and other cleaning tactics, we can remove the most substantial portions of these unsettling threats to the structure. In addition to helping improve the appearance and functions of damaged property, muck-out cleaning also can reduce the presence and concentrations of contaminants like bacterial and viral pathogens.

Whether you need flood removal services or muck-out cleaning after a disaster, you can count on our SERVPRO of Campbell team to help. We have experienced technicians and innovative tools available 24/7 at (408) 371-4001. "Like it never even happened."

How Do I Choose the Right Restoration Company When My Business Needs Disaster Recovery in San Jose?

8/16/2020 (Permalink)

puddle on the floor of a building Commercial restoration companies can be difficult to choose from. Call SERVPRO for professional commercial services.

Community Commitment and Years of Experience Join Our Premier Training Track Record to Make SERVPRO the Best Fit When Your San Jose Business Compares Restoration Companies

When any of the links in our business community in San Jose breaks because of a fire, water, storm, mold, or another emergency, everyone connected to that company loses. Your business can be stopped short in its tracks by many different kinds of disasters. If you have never considered the possibility of this type of challenge to your property and livelihood, your response will be slowed as you try to choose from among the many restoration companies in our region. Selecting the restorers who can meet your firm’s unique needs quickly and professionally requires consideration of the services offered by individual companies in the industry and how their offerings fit your circumstances.

Is There One “Deal-Breaker” Requirement for a Highly-Qualified Restoration Company?

When sorting through your choices among restoration companies in San Jose, one stipulation is absolute. The company your business hires must have managers and technicians trained to the highest restoration standards by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Research-based and field-proven strategies taught by IICRC experts in a wide range of disaster restoration specialties prepare the management and workforce of reliable and reputable companies for all aspects of commercial restoration.

Should I Hire a Local Company as a Disaster Restoration Partner?

If you are concerned that a local firm might not have the capacity to manage a substantial commercial loss, SERVPRO is the perfect fit. On the other hand, if you worry that your niche business is too small to attract our commitment, think again. We are a local, community-based commercial restoration company in San Jose with no plans to move on down the road, like some restoration crews that follow disasters rather than putting down roots. We can help you solve your immediate restoration needs of any size or intensity, and allow you to follow up in the days, weeks, and months after the project completes if you have questions or fears. Being local does not mean our response is limited. We have access to a robust nationwide network of professional restoration resources, able to scale both workforce and equipment to your needs:

  • Our signature green service vehicles are stocked fully with the equipment and products needed to respond to water, fire, storm, and mold emergencies.
  • Our phone is answered 24/7, every day of the year, ready to send a well-trained and equipped crew to your site quickly.
  • Our state-of-the-art production facility has specialized technicians and innovative resources to clean, dry, disinfect, and deodorize your business contents. We track your property with our Contents Claim Inventory Service (CCIS) and provide climate-controlled storage for your possessions until your commercial building is ready for re-occupancy.

What Is the Emergency READY Profile (ERP)?

A unique opportunity for commercial clients to prepare for a wide range of disaster scenarios is the Emergency READY Profile and Plan (ERP). We urge customers to consider developing an ERP because it is the best way we know to have our restoration company crews hit the ground running when your business suffers a loss. There are many ways we share information during the process of drafting an ERP. Our goal is to develop a concise digital document that our work crews review for pertinent details and a detailed plan during the restoration of your business after a disaster. The ERP:

  • Begins with a complete, in-person assessment of your commercial building by one of our project managers
  • Crafts an individualized response we explain to your satisfaction, so we all know what the plan looks like
  • Offers recommendations designed just for your operations that you can implement to reduce the risk of harm from any water, fire, storm, mold, or other disasters
  • Allows you to add details on our mobile app such as:
  • Clearly designating our company as your preferred provider of restoration services
  • Listing employees, family members, or others who can act on your behalf during a disaster if you are unavailable
  • Connecting us with the contractors or vendors that built, installed, or designed your equipment and systems

Be confident in your decision to hire SERVPRO of Campbell for commercial restoration after any structural and contents disaster. We can help craft an ERP, so your business and our workers are ready when disaster strikes, but we answer your call to (408) 371-4001 with fast, professional services even without pre-planning.

How Do I Get My San Jose Home Back After a Fire?

7/31/2020 (Permalink)

burnt roof of a house from an inside view Fires can leave soot all over your home. This can be hard to clean up without getting professionals involved. Call SERVPRO.

Hire SERVPRO to Restore Your San Jose Home from Fire Damage

How Can You Get Rid of All the Soot Covering Everything?

When it comes to fire restoration in San Jose, or anywhere else, cleaning and removing soot from the property is a major task in every home. SERVPRO specialists train extensively to match our efforts against each type of soot and the surfaces they cover. This allows our response team members to preserve as much of your home’s structure and personal property as possible.

Where Does the Response Team Begin?

We start where the most damage has happened. When it comes to layers of soot, that means both near the fire’s origin and on surfaces more vulnerable to the acids and stains in soot. Since many home fires begin in the kitchen, we’ll use one as an example.

Soot in the kitchen contains particles from wood, plastic, metal, and food. This mix of burned material results in sticky layers that can be difficult to remove. If the soot is on linoleum floors, wood tables, and cabinets, our specialists know that it has to be removed immediately since the surfaces of both can soften or crack due to the heat. They wipe down each surface with a dry sponge to remove as much soot as they can before using a cleaning agent.

Marble countertops and metal appliances are more resistant to damage, but our specialists still move quickly. They wipe down these surfaces with a dry sponge to remove most of the soot, but they still use a cleaner for a thorough removal.

Can SERVPRO Repair Surfaces Affect By the Fire?

Yes, SERVPRO specialists can repair minor cracking or splits in wood surfaces. If the linoleum softened to the point where soot or other particles are embedded in the surface, team members can replace that flooring to restore your kitchen to its original appearance.

To schedule a service call and restore your home here or in Saratoga, call SERVPRO of Campbell today at (408) 371-4001. We are here for you.


Click here for more information about San Jose.

How Quickly Can Flooding Happen in My San Jose Home?

7/20/2020 (Permalink)

Home with flood water Please know how hazardous a flood damage can be to you and your San Jose home. Call SERVPRO right away for mitigation efforts.

After severe storms, damage to your roof can leave you vulnerable to flooding that can begin almost immediately in adverse weather conditions. 

You do not have to think back far to think of the last time a storm was powerful enough to cause structural damages to many of the businesses and homes in San Jose. Once vulnerabilities exist in the exterior of your property, it is much more likely that flooding scenarios can result. Especially in the cases of roof damage, runoff and wind-driven rain can quickly find its way through these penetration points. 

You may not realize the full extent of flood damage in San Jose homes like yours if the situation resulted from roof damages. There is a portion of time when homeowners might be oblivious to the structural damage, allowing flooding to worsen before signs show in the living space beneath the attic. Any pooling water within this upper storage space can move quickly because of unfinished surfaces that can absorb water quickly and push it through the ceiling systems to impact floors beneath it.

What Areas of My Home Can Be Impacted by Migrating Floodwater? 

Knowing how to address these situations as they happen is not often within the wheelhouse of most property owners. Many look to the experience and fast response of our SERVPRO team to help. Extraction is usually a big part of flood recovery, and to do this, we require several capable tools within our inventory. We have many water removal devices, but the most common to flood extraction scenarios like roof breaches include:

Flooding does not have to be a devastating situation for your home, especially when you can get professional restorers moving quickly to assist you. Our SERVPRO of Campbell team is available 24/7 at (408) 371-4001.

More about San Jose.

Does Your Business in San Jose Need a Flood Damage Plan?

7/19/2020 (Permalink)

flooded interior of an office building going up to a stairwell You cannot stop a flood from happening near your business. Contact SERVPRO to get professional flood remediation services for your business.

How San Jose Business Owners Can Be Better Prepared For Flood Damage

Being a business owner means being prepared for all sorts of eventualities. Commercial risks include everything from fire to burglary to staff shortages, and also flood damage. San Jose business owners who make a proper flood plan will find it easier to get back up and running after an incident.

SERVPRO recommends all San Jose businesses have a flood damage plan in place, even if your property doesn’t seem prone to flooding. You never know when a flood might occur. A flood can occur due to a natural disaster or because of overflowing gutters, or a leaking window during a storm.

What is a flood damage plan?

A flood damage plan is a written document you draw up for your San Jose business. It contains all the information you and your employees need to act quickly in the event of a flood.

Your plan should outline how your business will respond in the event of a flood. Having a document like this in place means your employees will never be left frightened and unsure of what to do, should a flood occur.

Why does my business need one?

SERVPRO believes all businesses need a solid flood damage plan in place. Here’s how a written plan can help your business in an emergency:

  • It gives your employees an easy reference and ensures they know exactly what to do, who to call, and which actions to take.
  • Should you have prior warning of a flood, your plan equips your team with all the information they need to act quickly.
  • If a flood happens without warning, your plan makes it easier for you and your employees to act quickly.
  • Fast action means quicker clean up and less damage to your commercial property.
  • A written plan means any of your employees can access the information and act upon it, even if managers are not on the premises.

What should my flood damage plan contain?

If you want your flood damage plan to be beneficial, you must ensure it contains all the information your employees need to handle a flood. SERVPRO recommends that at the very least you include:

  • A list of vital contact telephone numbers. This list should include insurance services, building services, staff contacts, suppliers, and of course, SERVPRO.
  • A list of staff evacuation and assembly points.
  • Locations of service shut-off points and critical equipment.
  • A checklist of procedures for staff to follow in the event of a flood.
  • A full explanation of your business’ flood prevention and response plan.
  • Your strategy for minimizing business disruption and recovering from the flood as quickly as possible.

Who decides on the flood damage plan?

SERVPRO suggests putting together a committee to draw up your flood plan. At the very least, you will want to include the CEO and perhaps other members of your management team. A representative from human resources will be useful, and any staff members who know health and safety procedures will also be invaluable.

Your flood damage plan can make a big difference when it comes to flood recovery and protecting your staff and equipment. SERVPRO recommends setting aside time for all committee members to meet and draw up the plan and revise it until everyone is happy with it.

Once the plan is complete, be sure to distribute it to all staff members and encourage them to read and familiarize themselves with it.

How often should I review my commercial flood damage plan?

It’s a good idea to review your plan annually to ensure all the information is up to date and correct. Once the policy has been reviewed, distribute the new version to all staff members and ask them to read the latest version.

What should I do if there is a flood?

Even the best flood damage plan cannot prevent a flood. In the event of flood damage, you should call SERVPRO as quickly as you can. We train our technicians to assess the situation and handle it as soon as possible to minimize your business damage.

As soon as we arrive on the scene, we will begin assessing the situation and drawing up an effective plan of action to get your business back up and running as soon as possible. We equip our technicians with a range of powerful extractors, air movers, and dehumidifiers. We can use these to evacuate water from your property and dry out the structure and carpets.

Every business needs a flood damage plan, but when you need practical assistance, get in touch with SERVPRO. We are available 24 hours a day, seven days a week, so whenever you need our services, we are there.


If you’re concerned about commercial flood damage, give SERVPRO of Campbell a call today on (408) 371-4001.

Can Water Restoration Companies Save You Money?

6/26/2020 (Permalink)

A green piggy bank on a table. Let SERVPRO help you save time and money when it comes to your San Jose home.

With efficient responses and cutting-edge technology, water restoration for San Jose homes is more advanced and cost-effective than ever before. 

Professional water recovery services for your San Jose home can initially feel like an unnecessary expense. However, the more you understand about these loss incidents and how our SERVPRO team resolves them, the more you can appreciate that professional restoration might be the ideal approach.In many ways, choosing our capable contractors can save you money. 

While you might only mentally compare the act of mopping and drying against the elaborate drying approaches of water restoration companies in your San Jose home, there is often more to the water removal process than meets the eye. 

Why Can’t I Resolve Water Losses Myself?

Water losses create situations like standing water that can not only migrate throughout your residence but penetrate exposed materials and contents through absorption. DIY cleaning and restoration only impact surface losses, meaning that much of the absorbed water and trapped moisture in structural cavities go unresolved. Within 48 hours, lingering moisture and saturated elements can show physical signs of damage, which ultimately require removal and replacement, and conditions could be ideal for the development of mold colonies. 

What Makes SERVPRO a Wise Choice After a Disaster? 

Several restoration companies can all claim to be the best choice for you in a crisis, but we have built a strong reputation in the area based on our reliability and fast response. When you are choosing our team of professionals, you are choosing:

  • Experienced technicians
  • Industry-leading equipment
  • Trained and certified in water restoration and structural drying
  • Available 24/7

No matter how unthreatening water losses might initially appear, there is often more to the situation than you think. Let our experienced SERVPRO of Campbell team help you to fully restore your home after these losses. We are available 24/7 at (408) 371-4001.