Recent Posts

Call SERVPRO When You Need Fire Damage Experts In San Jose

11/4/2019 (Permalink)

An air scrubber set up with a HEPA filter to clean the air after a fire hit this home The air scrubber pictured here is outfitted with a HEPA filter to capture airborne particles as small as 0.3 microns after a fire.

Signs Your DIY Fire Damage Cleanup Was Not Enough in Your San Jose Home

When fire damage happens in a home, mainly if there is not much charring or smoke damage visible, many homeowners take the task on for cleanup on their own. Sometimes this is not a good idea.

San Jose homeowners with fire damage that do their own DIY cleanup may find there are issues still present. Some things, such as mold or odors, have the potential to spread. Here are some of the most common issues SERVPRO technicians see and what to do about them.

Foul Odors after a Home Fire

The problem with soot is the particles range from the visible to smaller than the human eye can see. Once airborne, such as in the HVAC ductwork, they spread. Anywhere they go, it smells like a fire happened, and porous items such as upholstered furnishings and carpet require deep cleaning. SERVPRO technicians such a multilayered approach to ending smoke odors through the use of air scrubbers and thermal foggers to eradicate odors. If necessary, they clean the ductwork in the home to rid it of any residual smoke odors.

If Water Gets Left Behind After a Fire, Mold Can Follow

Mold spores are already present indoors. They remain inert until favorable germination conditions occur. After fire damage happens and the area gets soaked by the fire department extinguishing it, if all the water is not extracted and dried, mold spores can set up home as fast as 24-hours and spread rapidly throughout the house. SERVPRO technicians use their detection equipment to scope the loss area and determine if any water migrated behind walls or under flooring. They ensure the property receives both drying and the application of antimicrobials to inhibit mold growth.

Cleaning Walls After a Fire

Walls can look clean and still smell terrible. This is because, during a fire, the hot air expands, this expansion forces suit into the paint on the wall. If solvent cleaning solutions do not cause the residue to release for cleaning, a sealant is a good solution that only requires priming and painting to look (and smell) like new.

Whether the fire damage just happened or you need some assistance after a DIY cleanup, call SERVPRO of Campbell at (408) 371-4001. Their certified technicians can make the fire loss in your home, "Like it never even happened."

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Small Water Spill, Just Wipe It Up! Big Puddles and Soaked Materials? SERVPRO Can Help San Jose Homeowners

10/29/2019 (Permalink)

Yellow and green tubes from a drying system with a green dehumidifier close by SERVPRO can dry wet wall cavities with our advanced equipment. Why contain dampness in the void of your San Jose home and have a mold problem later?

When Is Water Damage in San Jose Bad Enough for Professional Help?

Water loss incidents can be some of the mildest or most destructive disasters that can affect San Jose properties. As damaging as these situations can become, there are windows of opportunity to lessen an emergency’s impact and to protect your property from the migration and saturation of spreading water loss outcomes. Establishing when an incident has gotten out of your control and expertise to restore is a critical choice, as it can be a substantial cost and time difference on the recovery that your property ultimately needs.

Between drying up widespread moisture to even water removal in San Jose homes, there are many instances that homeowners can recover without the intervention of professional restorers like our SERVPRO team. Understanding when a disaster has become too severe is a challenging admission for many property owners because it does indicate that the condition is dire and has the potential to continually worsen. Our trained professionals are ready to help. Here are some ways that you can quickly identify when a water loss incident is too much for your experience and equipment.

You Cannot Track the Full Extent of the Damage
A clear way of determining when you are too inexperienced for a current water loss scenario in your home is when you have lost track of how bad the situation has become. When water moves into structural cavities and seeps into materials, for instance, it is challenging to determine how threatening these conditions are without SERVPRO’s premier inspection and detection devices. Moisture and RH relative humidity play a key role in water damage mitigation, so what to do?
You Notice Degradation and Warping of Materials
If you cannot dry out damages quickly enough, they begin to have adverse effects on exposed materials in their path. One of the materials that show this damage most quickly is drywall, as this wallboard can often bloat and deteriorate in as little as 24 hours from direct and persistent water exposure. Small wipe downs most homeowners can do, but for extensive water intrusions, best to call in the pros.
As threatening as water loss incidents can be, you can always count on our fast and reliable service during this crisis. Our SERVPRO of Campbell team has extensive training and advanced equipment to inspect and restore water-damaged property thoroughly. Give us a call today at (408) 371-4001.

How to Take the Headache Out of Flood Damage in Your San Jose Home

10/19/2019 (Permalink)

 flood waters outside a home Call now for SERVPRO to come and remediate flood damage in your San Jose home.

Understanding Controlled Demolition in Mitigating and Remediation San Jose Flood Damage

When large quantities of water enter your San Jose home, it is not only the visible flooding that needs to be managed. Water migrates, soaking into fixtures, structural components, and building cavities. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians have skills in detecting where the water traveled within your home. We use research-based yet practical strategies to contain, remove, and dispose of the water. Effective and efficient drying techniques then return your home to normal moisture levels.

The Flow of Flood Water

A storm or major plumbing or appliance breakdown can send thousands of gallons of fluid into your San Jose home. Flood damage requires a fast and professional response aimed at removing standing water and absorbed moisture fast. Water seeks cracks and joints through which to flow, disappearing on surfaces only to collect in building cavities between, behind, over, and under structural components.

Controlled Demolition Aids Mitigation Efforts

SERVPRO uses sensitive moisture probes and sophisticated technology like thermal imaging cameras to detect the pathways of the floodwater. Our technicians keep careful records, preserving the data so we can be sure all floodwater is extracted and disposed of according to local hazardous waste regulations. To reach caches of water, we use strategies like flood cuts. Our team uses special saws to cut wallboard several inches above the water line to the floor to release fluids for removal. Opening up walls also serves to enhance the effectiveness of our air movers and heaters as we work to transfer absorbed water into the air as vapor. That vapor is condensed or absorbed by dehumidifiers for permanent removal from your home.

Other Approaches to Expose Floodwater for Removal

The SERVPRO team also considers punching holes to release the water trapped behind paint, wallpaper, paneling, and ceiling tiles. Baseboard drill holes allow warm, moving air into confined spaces. Mortar joints also are targeted places to create ventilation holes to access water caught in cinder block cells or other brick construction.

Straightforward Repairs Instead of Extensive Tear Outs Later

If water is left hidden, it continues to contribute to deterioration and can provide a perfect environment for microbial growth. Repairing strategically placed cuts and small drill holes is a less disruptive answer than pulling whole walls or ceilings down because the water remained.

SERVPRO of Campbell is prepared with trained crews and state of the air equipment to meet your flood damage mitigation and remediation needs. Call us at (408) 371-4001 to schedule an appointment now.

Click here to learn more about the city of San Jose

Did flood Damage Become and Unwanted Guest at Your San Jose Hotel?

10/1/2019 (Permalink)

Man and woman at front desk of hotel.  Clerk behind desk. Don’t let flood damage check into your hotel. Call SERVPRO for fast remediation.

Guest Safety After Flooding in a San Jose Hotel 

Guest satisfaction and safety are paramount in contending with the damaging effects of a flood in your San Jose hotel. As hazardous as the situation might be, the right response from qualified professionals like ours can ensure that work is getting done immediately to protect the property and those that are currently guests in your accommodation. The hospitality niche of business is highly competitive, so make sure that you are choosing the team that can offer the fastest and most thorough turnaround. 

Flood damage to San Jose hotels can occur in a multitude of ways, so addressing any of these conditions requires the right tools, equipment, and techniques. Our SERVPRO professionals train extensively through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to obtain Water Restoration (WRT) and Applied Structural Drying (ASD) endorsements. Many of team have secondary accreditations with mold remediation (AMRT) and biohazard cleanup.

One of the best practices that our team has when addressing any disaster in a local hotel is to install containment systems. 6mil plastic sheeting is thick and durable enough to prevent the spread of active microbes and bacteria while drying, extraction, and other mitigation efforts get underway. These barriers also prevent the migration of water loss damages to other rooms or areas of the hotel, making it easier to redirect guests away from the problem areas until restoration completes. 

Protecting your guests is providing them with a positive experience regardless of work getting done in your hotel. With these established drying zones and work areas, your customers do not become exposed to various contaminants, dust, debris, and particulates present during restoration. This threat can become even more concentrated and potent through demolition and reconstruction efforts, so the plastic sheeting can regulate airflow and filtration as our contractors begin removing compromised materials. 

Floods can quickly get out of control, especially without immediately reaching out to competent restoration professionals like SERVPRO of Campbell team. As challenging as some of these effects might be, effective containment can reduce the impact on your guests and help to prevent negative feedback and ratings online. Give us a call anytime at (408) 371-4001. 

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Our Technicians Discuss The Different Methods of Controlling Odors in Your Fire Damaged Home in San Jose

10/1/2019 (Permalink)

Burned kitchen cabinet, charred walls and ceiling in black soot Call our emergency services line any hour of the day or night, 365 days a year, at (408) 371-4001.

Our Different Methods of Controlling Smoke-Related Odors in Your Home in San Jose

After a residential fire in San Jose, SERVPRO works with the customer closely to monitor the effectiveness of the work we do. This includes controlling odors that now affect the house. While we often use hydroxyl generators to make things safer while we work, odors can still arise later, especially when humidity increases.

Because odors in a San Jose property depend on the materials that burned, we use different methods. Some mask the odors while the odors' source slowly diminishes. Others help reduce odors by absorbing them before they can reach the air your family breathes. One type, our sealant, used after cleaning, uses an encapsulation method to prevent odors from leaching out of the sealed material.

Beads that stop the odors do so because they are made of porous materials and then permeated with solvent-based counteracting chemicals. These come in either cherry or cinnamon and help freshen the air. We often put these in a shallow dish near the air intake vent.

Pellets and granules absorb foul odors into their sponge-like structures. Made from treated bentonite clay, these remove odors from enclosed spaces and open areas equally well. They do not have a scent themselves because we do not use them to cover odors.

Not all of our liquid deodorizers end up in a mister or fogger. Some of these we add to cleaning mixes to deodorize while we clean things by hand. We use a cinnamon-scented agent when protein-based fires leave a kitchen smelling acrid.

When porous materials like paneling smell like smoke but show no other signs of damage, we leave them smelling fresh again. A citrus-scented agent gets evenly applied with an Ultra Low Volume fogger in a wet mist. The penetration time takes about two to four hours, at which time we ventilate the area.

Tougher odors in your home might require application overnight of solvent-based mixtures. These mixes include phenolics, fragrances, and odor counteractants. Because these are solvent-based, some individuals experience irritation from the solvents. Although these diminish over time, we discuss the possibility with our customers before using this option.

If solvent-based fogging seems problematic for a customer, we can use water-based deodorizing fogging, instead. This option also includes a neutralizing agent that is powerful enough to handle the odor from an alarmed skunk.

Sealants work for more than smoke odors. They also keep stains from bleeding through fresh paint, inhibit the growth of mold and other microbes, and stop grease from marring the surface again. These come in tinted varieties as well as untinted ones. We can choose options when the customer desires painting on the surface to take place. These dry rapidly, and we can paint over them shortly after application.

SERVPRO of Campbell is ready to help customers in Fremont mitigate fire damage, smoke odors, and other types of damage. We also serve the areas around Saratoga and Newark. Call our emergency services line any hour of the day or night, 365 days a year, at (408) 371-4001.

For more about San Jose click here.

Walls, Baseboards, and Flooding in San Jose

9/30/2019 (Permalink)

SERVPRO drying equipment drying wood floor This water damage was no match for SERVPRO. We have the equipment and know how to complete the job.

Preparation is Key in Restoring Your San Jose Home After Flood Damage 

San Jose and its surrounding areas are home to some of the top minds in the country. Industry leaders, disruptors, and innovators are all part of the community. However, even the best and the brightest are no match for Mother Nature, and the last few years have certainly taught us just how powerful it can be. Fires and flooding have become a genuine danger to our region, and bouncing back from these disasters is no small feat. Luckily, experts in the water and fire restoration arena are readily available to guide the renewal and rebuilding after disaster strikes.  

San Jose homeowners afflicted by flood damage can count on SERVPRO to return their homes to pristine condition. A truly professional group understands the theory behind drying techniques and utilizes the latest equipment within that framework for optimal results. Our team begins by training in the field of psychometry to learn the principles under which humidity and moisture levels can affect a building structure. With this knowledge, we can apply ourselves to the drying process while we minimize your losses. 

Flooding is generally the result of a natural disaster that causes outside contaminants to enter your home. Aside from the nature of the water entering your house, our SERVPRO crew also considers the amount of water itself. These two variables guide our efforts as we restore your home. Take, for example, when water saturates your walls. Sometimes, not always, the water may seep inside the actual wall cavity. When this happens, ventilation is crucial to dry the space and any insulation within it. Our team can remove baseboards to drill small holes into your wall and allow hot air to ventilate the cavity and preserve its integrity. If there is a concern around mildew or mold, our experts may opt to remove the insulation altogether in the interest of protecting your health. This approach to drying your home is possible due to the technical training and expertise of our technicians. 

SERVPRO of Campbell is your very own team of professional water restoration technicians. Just reach out to us by calling (408) 371-4001 and inviting us into your house. Like you, we strive to leave your home, “Like it never even happened.” 

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We Help You Get Back In Business In San Jose

9/30/2019 (Permalink)

 An Injectidry System in a hall way damaged by water damage We used the Injectidry System to dry the area behind the wall in this business. The Injectidry System dries the walls like no other equipment can.

Commercial Water Removal San Jose Broken Overhead Water Pipe

Many commercial buildings are designed with electrical lines and water mains located in the ceiling of offices and large buildings. It is much easier to make adjustments and move pipes and cables to accommodate changes to office configurations. Everything floods when one of those water pipes breaks. The water can travel to nearby units.

The property manager called SERVPRO about commercial water removal in San Jose after a water line broke and flooded his tenant's store. The tenant unit immediately below the water line break, and both tenants on either side had water on the floors of their area. We responded as soon as we received the call. We understand how important it is to minimize the recovery and restoration time for commercial customers.

We quickly assessed the situation and determine how much water was present, what clothing was wet, and the impact on the carpeting. The water had already been turned off. However, the ceiling was still dripping, and it was determined there was a great deal of water needing water removal.

There was no water in the ceilings of the adjacent units. Their floors were wet, and there was no damage to the contents of these offices other than the carpeting. SERVPRO developed a plan to remove all of the clothing from the store and make preparations to clean and dry everything. Next, the small amount of furniture was wiped down and removed.

All of the carpeting was removed, leaving a cement floor. We removed the ceiling tiles once the clothing and furniture were removed, releasing more water. SERVPRO brought in large water removal machines to vacuum up the water, dehumidifiers and air movers to further dry the area. The fast action by our team minimized the opportunity for mold to grow and musty odors to materialize.

While their units are being restored to their original condition, all three tenants decided to relocate temporarily. The tenants and the property manager appreciated our quick and thorough action plan that took in their business needs.

Call SERVPRO of Campbell at (408) 371-4001 for 24/7 serve.  We serve Fremont, Saratoga, Newark, and surrounding areas. We're Faster To Any Size Disaster. We understand and react to commercial business needs.

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At Last, the Secret to Flood Damage Remediation in San Jose Is Revealed

9/30/2019 (Permalink)

flooded laundry room Flooding, whether from internal or external sources, happens fast. Respond just as swiftly by calling SERVPRO for water removal and remediation.

Memories of the San Jose Flood Damage of 2017 Underline Why SERVPRO Provides Such a Vital Role in Recovery Efforts

Coyote Creek was the release valve when the Anderson Reservoir hit critical capacity in 2017, sending vast amounts of floodwaters into the city of San Jose. Although officials hopefully learned a hard lesson and improved their notification system since the flood, smart homeowners realize another catastrophic flooding event could impact their homes. One piece to the puzzle is why our company comes to mind -- preparedness.

Establish a Relationship with Our Flood Recovery Experts

Although marketed as a commercial product, our Emergency Ready Plan and Profile (ERP) is an invaluable start to a San Jose resident’s flood damage plan. We want to respond swiftly and knowledgeably when one of our customers experiences a flooding crisis. Your taking advantage of the opportunity for a no-obligation assessment of your home for disaster planning helps us help you should the occasion arise.

Invite a SERVPRO Professional to Walk-Through for Flood Disaster Planning

Our management team is well-qualified and experienced in flood damage mitigation and remediation. Our team trains to industry best practices through coursework from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This is why SERVPRO delivers consistently premier services. Our knowledge base broadens as we assess your property for strengths and vulnerabilities should significant flooding return.

Practical Recommendations that Change the Result

We want to know about your storage configuration and mechanical systems, two critical areas of substantial destruction when flood waters pour in. Expect us to make suggestions that can significantly minimize the impact several inches to many feet of water in a home makes. Perhaps we might recommend moving stored items to an upper floor or raising appliances above flood level. We can hit the ground running if called for flood recovery if we have a complete understanding of the potential “problem” areas within your physical layout.

Share Information that Helps Orient Our Team

When you fill out your Profile, let us know about your priorities and concerns. List the contact information for vendors and contractors who installed your appliances and mechanical systems. Give us an alternative person to confer with as a point of contact if you are unavailable. The more information we possess ahead of time, the more like you have answered the where, how, what, and why SERVPRO team members could ask.

Remembering the stress of the 2017 floods is why SERVPRO of Campbell prefers to pre-plan with you in anticipation of another disaster. Call us at (408) 371-4001 to set up the initial walk through appointment.

Click here for more information about the city of San Jose.

Even Minor Flood Damage In Your San Jose Home Requires Our Help

8/13/2019 (Permalink)

SERVPRO is ready 24/7 to turn around flood damage in homes with our advanced equipment and certified technicians.

Even A Small Amount Of Flood Damage In San Jose Home Needs Pro Assistance

Flood damage in this part of California, fueled by the Guadalupe River and Coyote Creek, frequently results in damage to local homes. Locally heavy storms can also result in flash floods, which leads to groundwater entering a home. We handle this type of water damage as a biohazard as coming into contact with the groundwater can be dangerous for both humans and pets.

When SERVPRO answered a call to clean up flood damage in a San Jose home, we dispatched our emergency response team to the location and found the homeowner previously cleaned up the water but was unhappy due to a pungent odor that remained. He had concerns water remained somewhere in the room. Common secondary issues from inadequate water cleanup are:

    •    Pungent odors
    •    Warped or softened sheetrock
    •    Buckled hardwood flooring
    •    Delaminated tiles
    •    Mold growth

We used our moisture detection equipment and found numerous areas in the room that took on water, including the padding in the carpet. The homeowner dried a portion of the wet carpet, not realizing the padding remained damp. We also found excessive moisture behind the baseboards in part of the room. Luckily, the hardwood baseboards showed no signs of warping. SERVPRO technicians determined with cleaning and disinfection, they had the potential for restoration and reuse.

We used our weighted extractors to push the residual moisture to the surface of the carpet for easy removal. The carpet and padding were a loss and required replacement as groundwater contaminated them, and there was no way to return them to a sanitary standard for reinstallation. Amazingly, the subfloor remained unaffected by the floodwater.

Our air movers made short work of drying the water loss areas in the house, and SERVPRO technicians hand cleaned all the surfaces to disinfect them. Once we completed the room restoration efforts, a slight odor remained. Our certified Odor Control Technicians worked to eradicate the remaining water odor to leave the room fresh and ready for the new carpet installation.

SERVPRO of Campbell is ready 24/7 to turn around flood damage in homes with our advanced equipment and certified technicians we can make any size water loss “Like it never even happened.” Call (408) 371-4001 today!

For more about San Jose click here.

The Way to San Jose Storm Damage Restoration Is Through SERVPRO

8/8/2019 (Permalink)

Flood Relief for San Jose Is Just a Green SERVPRO Vehicle Away

Flood Damage Cleanup in San Jose Home

Flood damage is one of the most frequent types of damage and losses average over 8 billion dollars every year. This sobering statistic from the National Flood Insurance Program (NFIP) states a single inch of water averages over $10,000 worth in water loss damages. Saving as much of your home and possessions as possible is dependent on how quickly the cleanup efforts begin. The longer excessive moisture remains in the house, the more chances for softening of building materials, foul odors, and mold.

When SERVPRO cleans up flood damage in a San Jose home, even though we arrive within an hour after the initial call, often the majority of the water has receded and migrated into walls, under flooring and other elements of the structure have been damage. To locate all areas of excessive moisture, we scope the property with various types of detection equipment. We have the ability with our thermal imaging to "look" behind walls.

Standard actions during flood mitigation include:
?    Removal of damaged sheetrock and other water loss items
?    Drilling of weep holes to help with drainage and airflow
?    Organized pack out of undamaged item to clear the worksite
?    Coordination with the adjuster to stay within the coverage parameters

Water extraction takes precise planning and execution because the more moisture we remove upfront, the less time it takes to dry the structure. If the flood in the home is the result of groundwater, many porous objects such as carpet and padding are generally a loss due to the inability to restore them to sanitary levels for reuse.

SERVPRO technicians go through the flood-damaged areas as they clean up debris and remove water to look through items for things that have restoration potential. We either handle it on-site or pack out items to our secure facility for cleaning and deodorization. We document items using the CCIS Contents Claim Inventory Service technology, even on a room by room basis, to make the claims process that much easier.

Flood damage requires fast action. Call SERVPRO of Campbell at (408) 371-4001 as our emergency response teams are available 24/7 to mitigate any amount of water loss in your home, and We're Faster to Any Size Disaster.