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Did flood Damage Become and Unwanted Guest at Your San Jose Hotel?

10/1/2019 (Permalink)

Man and woman at front desk of hotel.  Clerk behind desk. Don’t let flood damage check into your hotel. Call SERVPRO for fast remediation.

Guest Safety After Flooding in a San Jose Hotel 

Guest satisfaction and safety are paramount in contending with the damaging effects of a flood in your San Jose hotel. As hazardous as the situation might be, the right response from qualified professionals like ours can ensure that work is getting done immediately to protect the property and those that are currently guests in your accommodation. The hospitality niche of business is highly competitive, so make sure that you are choosing the team that can offer the fastest and most thorough turnaround. 

Flood damage to San Jose hotels can occur in a multitude of ways, so addressing any of these conditions requires the right tools, equipment, and techniques. Our SERVPRO professionals train extensively through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to obtain Water Restoration (WRT) and Applied Structural Drying (ASD) endorsements. Many of team have secondary accreditations with mold remediation (AMRT) and biohazard cleanup.

One of the best practices that our team has when addressing any disaster in a local hotel is to install containment systems. 6mil plastic sheeting is thick and durable enough to prevent the spread of active microbes and bacteria while drying, extraction, and other mitigation efforts get underway. These barriers also prevent the migration of water loss damages to other rooms or areas of the hotel, making it easier to redirect guests away from the problem areas until restoration completes. 

Protecting your guests is providing them with a positive experience regardless of work getting done in your hotel. With these established drying zones and work areas, your customers do not become exposed to various contaminants, dust, debris, and particulates present during restoration. This threat can become even more concentrated and potent through demolition and reconstruction efforts, so the plastic sheeting can regulate airflow and filtration as our contractors begin removing compromised materials. 

Floods can quickly get out of control, especially without immediately reaching out to competent restoration professionals like SERVPRO of Campbell team. As challenging as some of these effects might be, effective containment can reduce the impact on your guests and help to prevent negative feedback and ratings online. Give us a call anytime at (408) 371-4001. 

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Our Technicians Discuss The Different Methods of Controlling Odors in Your Fire Damaged Home in San Jose

10/1/2019 (Permalink)

Burned kitchen cabinet, charred walls and ceiling in black soot Call our emergency services line any hour of the day or night, 365 days a year, at (408) 371-4001.

Our Different Methods of Controlling Smoke-Related Odors in Your Home in San Jose

After a residential fire in San Jose, SERVPRO works with the customer closely to monitor the effectiveness of the work we do. This includes controlling odors that now affect the house. While we often use hydroxyl generators to make things safer while we work, odors can still arise later, especially when humidity increases.


Because odors in a San Jose property depend on the materials that burned, we use different methods. Some mask the odors while the odors' source slowly diminishes. Others help reduce odors by absorbing them before they can reach the air your family breathes. One type, our sealant, used after cleaning, uses an encapsulation method to prevent odors from leaching out of the sealed material.


Beads that stop the odors do so because they are made of porous materials and then permeated with solvent-based counteracting chemicals. These come in either cherry or cinnamon and help freshen the air. We often put these in a shallow dish near the air intake vent.


Pellets and granules absorb foul odors into their sponge-like structures. Made from treated bentonite clay, these remove odors from enclosed spaces and open areas equally well. They do not have a scent themselves because we do not use them to cover odors.


Not all of our liquid deodorizers end up in a mister or fogger. Some of these we add to cleaning mixes to deodorize while we clean things by hand. We use a cinnamon-scented agent when protein-based fires leave a kitchen smelling acrid.


When porous materials like paneling smell like smoke but show no other signs of damage, we leave them smelling fresh again. A citrus-scented agent gets evenly applied with an Ultra Low Volume fogger in a wet mist. The penetration time takes about two to four hours, at which time we ventilate the area.


Tougher odors in your home might require application overnight of solvent-based mixtures. These mixes include phenolics, fragrances, and odor counteractants. Because these are solvent-based, some individuals experience irritation from the solvents. Although these diminish over time, we discuss the possibility with our customers before using this option.


If solvent-based fogging seems problematic for a customer, we can use water-based deodorizing fogging, instead. This option also includes a neutralizing agent that is powerful enough to handle the odor from an alarmed skunk.


Sealants work for more than smoke odors. They also keep stains from bleeding through fresh paint, inhibit the growth of mold and other microbes, and stop grease from marring the surface again. These come in tinted varieties as well as untinted ones. We can choose options when the customer desires painting on the surface to take place. These dry rapidly, and we can paint over them shortly after application.


SERVPRO of Campbell is ready to help customers in Fremont mitigate fire damage, smoke odors, and other types of damage. We also serve the areas around Saratoga and Newark. Call our emergency services line any hour of the day or night, 365 days a year, at (408) 371-4001.

For more about San Jose click here.

Walls, Baseboards, and Flooding in San Jose

9/30/2019 (Permalink)

SERVPRO drying equipment drying wood floor This water damage was no match for SERVPRO. We have the equipment and know how to complete the job.

Preparation is Key in Restoring Your San Jose Home After Flood Damage 

San Jose and its surrounding areas are home to some of the top minds in the country. Industry leaders, disruptors, and innovators are all part of the community. However, even the best and the brightest are no match for Mother Nature, and the last few years have certainly taught us just how powerful it can be. Fires and flooding have become a genuine danger to our region, and bouncing back from these disasters is no small feat. Luckily, experts in the water and fire restoration arena are readily available to guide the renewal and rebuilding after disaster strikes.  

San Jose homeowners afflicted by flood damage can count on SERVPRO to return their homes to pristine condition. A truly professional group understands the theory behind drying techniques and utilizes the latest equipment within that framework for optimal results. Our team begins by training in the field of psychometry to learn the principles under which humidity and moisture levels can affect a building structure. With this knowledge, we can apply ourselves to the drying process while we minimize your losses. 

Flooding is generally the result of a natural disaster that causes outside contaminants to enter your home. Aside from the nature of the water entering your house, our SERVPRO crew also considers the amount of water itself. These two variables guide our efforts as we restore your home. Take, for example, when water saturates your walls. Sometimes, not always, the water may seep inside the actual wall cavity. When this happens, ventilation is crucial to dry the space and any insulation within it. Our team can remove baseboards to drill small holes into your wall and allow hot air to ventilate the cavity and preserve its integrity. If there is a concern around mildew or mold, our experts may opt to remove the insulation altogether in the interest of protecting your health. This approach to drying your home is possible due to the technical training and expertise of our technicians. 

SERVPRO of Campbell is your very own team of professional water restoration technicians. Just reach out to us by calling (408) 371-4001 and inviting us into your house. Like you, we strive to leave your home, “Like it never even happened.” 

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We Help You Get Back In Business In San Jose

9/30/2019 (Permalink)

 An Injectidry System in a hall way damaged by water damage We used the Injectidry System to dry the area behind the wall in this business. The Injectidry System dries the walls like no other equipment can.

Commercial Water Removal San Jose Broken Overhead Water Pipe

Many commercial buildings are designed with electrical lines and water mains located in the ceiling of offices and large buildings. It is much easier to make adjustments and move pipes and cables to accommodate changes to office configurations. Everything floods when one of those water pipes breaks. The water can travel to nearby units.

The property manager called SERVPRO about commercial water removal in San Jose after a water line broke and flooded his tenant's store. The tenant unit immediately below the water line break, and both tenants on either side had water on the floors of their area. We responded as soon as we received the call. We understand how important it is to minimize the recovery and restoration time for commercial customers.

We quickly assessed the situation and determine how much water was present, what clothing was wet, and the impact on the carpeting. The water had already been turned off. However, the ceiling was still dripping, and it was determined there was a great deal of water needing water removal.

There was no water in the ceilings of the adjacent units. Their floors were wet, and there was no damage to the contents of these offices other than the carpeting. SERVPRO developed a plan to remove all of the clothing from the store and make preparations to clean and dry everything. Next, the small amount of furniture was wiped down and removed.

All of the carpeting was removed, leaving a cement floor. We removed the ceiling tiles once the clothing and furniture were removed, releasing more water. SERVPRO brought in large water removal machines to vacuum up the water, dehumidifiers and air movers to further dry the area. The fast action by our team minimized the opportunity for mold to grow and musty odors to materialize.

While their units are being restored to their original condition, all three tenants decided to relocate temporarily. The tenants and the property manager appreciated our quick and thorough action plan that took in their business needs.

Call SERVPRO of Campbell at (408) 371-4001 for 24/7 serve.  We serve Fremont, Saratoga, Newark, and surrounding areas. We're Faster To Any Size Disaster. We understand and react to commercial business needs.

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At Last, the Secret to Flood Damage Remediation in San Jose Is Revealed

9/30/2019 (Permalink)

flooded laundry room Flooding, whether from internal or external sources, happens fast. Respond just as swiftly by calling SERVPRO for water removal and remediation.

Memories of the San Jose Flood Damage of 2017 Underline Why SERVPRO Provides Such a Vital Role in Recovery Efforts

Coyote Creek was the release valve when the Anderson Reservoir hit critical capacity in 2017, sending vast amounts of floodwaters into the city of San Jose. Although officials hopefully learned a hard lesson and improved their notification system since the flood, smart homeowners realize another catastrophic flooding event could impact their homes. One piece to the puzzle is why our company comes to mind -- preparedness.

Establish a Relationship with Our Flood Recovery Experts

Although marketed as a commercial product, our Emergency Ready Plan and Profile (ERP) is an invaluable start to a San Jose resident’s flood damage plan. We want to respond swiftly and knowledgeably when one of our customers experiences a flooding crisis. Your taking advantage of the opportunity for a no-obligation assessment of your home for disaster planning helps us help you should the occasion arise.

Invite a SERVPRO Professional to Walk-Through for Flood Disaster Planning

Our management team is well-qualified and experienced in flood damage mitigation and remediation. Our team trains to industry best practices through coursework from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This is why SERVPRO delivers consistently premier services. Our knowledge base broadens as we assess your property for strengths and vulnerabilities should significant flooding return.

Practical Recommendations that Change the Result

We want to know about your storage configuration and mechanical systems, two critical areas of substantial destruction when flood waters pour in. Expect us to make suggestions that can significantly minimize the impact several inches to many feet of water in a home makes. Perhaps we might recommend moving stored items to an upper floor or raising appliances above flood level. We can hit the ground running if called for flood recovery if we have a complete understanding of the potential “problem” areas within your physical layout.

Share Information that Helps Orient Our Team

When you fill out your Profile, let us know about your priorities and concerns. List the contact information for vendors and contractors who installed your appliances and mechanical systems. Give us an alternative person to confer with as a point of contact if you are unavailable. The more information we possess ahead of time, the more like you have answered the where, how, what, and why SERVPRO team members could ask.

Remembering the stress of the 2017 floods is why SERVPRO of Campbell prefers to pre-plan with you in anticipation of another disaster. Call us at (408) 371-4001 to set up the initial walk through appointment.

Click here for more information about the city of San Jose.

Even Minor Flood Damage In Your San Jose Home Requires Our Help

8/13/2019 (Permalink)

SERVPRO is ready 24/7 to turn around flood damage in homes with our advanced equipment and certified technicians.

Even A Small Amount Of Flood Damage In San Jose Home Needs Pro Assistance

Flood damage in this part of California, fueled by the Guadalupe River and Coyote Creek, frequently results in damage to local homes. Locally heavy storms can also result in flash floods, which leads to groundwater entering a home. We handle this type of water damage as a biohazard as coming into contact with the groundwater can be dangerous for both humans and pets.

When SERVPRO answered a call to clean up flood damage in a San Jose home, we dispatched our emergency response team to the location and found the homeowner previously cleaned up the water but was unhappy due to a pungent odor that remained. He had concerns water remained somewhere in the room. Common secondary issues from inadequate water cleanup are:

    •    Pungent odors
    •    Warped or softened sheetrock
    •    Buckled hardwood flooring
    •    Delaminated tiles
    •    Mold growth

We used our moisture detection equipment and found numerous areas in the room that took on water, including the padding in the carpet. The homeowner dried a portion of the wet carpet, not realizing the padding remained damp. We also found excessive moisture behind the baseboards in part of the room. Luckily, the hardwood baseboards showed no signs of warping. SERVPRO technicians determined with cleaning and disinfection, they had the potential for restoration and reuse.

We used our weighted extractors to push the residual moisture to the surface of the carpet for easy removal. The carpet and padding were a loss and required replacement as groundwater contaminated them, and there was no way to return them to a sanitary standard for reinstallation. Amazingly, the subfloor remained unaffected by the floodwater.

Our air movers made short work of drying the water loss areas in the house, and SERVPRO technicians hand cleaned all the surfaces to disinfect them. Once we completed the room restoration efforts, a slight odor remained. Our certified Odor Control Technicians worked to eradicate the remaining water odor to leave the room fresh and ready for the new carpet installation.

SERVPRO of Campbell is ready 24/7 to turn around flood damage in homes with our advanced equipment and certified technicians we can make any size water loss “Like it never even happened.” Call (408) 371-4001 today!

For more about San Jose click here.

The Way to San Jose Storm Damage Restoration Is Through SERVPRO

8/8/2019 (Permalink)

Flood Relief for San Jose Is Just a Green SERVPRO Vehicle Away

Flood Damage Cleanup in San Jose Home

Flood damage is one of the most frequent types of damage and losses average over 8 billion dollars every year. This sobering statistic from the National Flood Insurance Program (NFIP) states a single inch of water averages over $10,000 worth in water loss damages. Saving as much of your home and possessions as possible is dependent on how quickly the cleanup efforts begin. The longer excessive moisture remains in the house, the more chances for softening of building materials, foul odors, and mold.

When SERVPRO cleans up flood damage in a San Jose home, even though we arrive within an hour after the initial call, often the majority of the water has receded and migrated into walls, under flooring and other elements of the structure have been damage. To locate all areas of excessive moisture, we scope the property with various types of detection equipment. We have the ability with our thermal imaging to "look" behind walls.

Standard actions during flood mitigation include:
?    Removal of damaged sheetrock and other water loss items
?    Drilling of weep holes to help with drainage and airflow
?    Organized pack out of undamaged item to clear the worksite
?    Coordination with the adjuster to stay within the coverage parameters

Water extraction takes precise planning and execution because the more moisture we remove upfront, the less time it takes to dry the structure. If the flood in the home is the result of groundwater, many porous objects such as carpet and padding are generally a loss due to the inability to restore them to sanitary levels for reuse.

SERVPRO technicians go through the flood-damaged areas as they clean up debris and remove water to look through items for things that have restoration potential. We either handle it on-site or pack out items to our secure facility for cleaning and deodorization. We document items using the CCIS Contents Claim Inventory Service technology, even on a room by room basis, to make the claims process that much easier.

Flood damage requires fast action. Call SERVPRO of Campbell at (408) 371-4001 as our emergency response teams are available 24/7 to mitigate any amount of water loss in your home, and We're Faster to Any Size Disaster.

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Tips for Removing Smoke Odors From San Jose Homes

7/23/2019 (Permalink)

No one likes smoke odors in their home. SERVPRO of Campbell has the know how to remove that smell!

Odors in a San Jose Home from Fire Damage or Smokers Can Be Tough to Mask, But Try These Techniques

There are plenty of reasons to try and rid your home of smoke odors; you have just bought a new home or readying a place to sell to someone else. Most people consider professional damage restoration companies like SERVPRO a "last resort" to handle smoke odors in their home. The truth is that our specialty equipment helps us handle problems that you could not remedy any other way. However, there are some steps you can take to attempt to rid your San Jose residence of smoke smells without employing our services.

Air Fresheners

Most air fresheners cannot effectively combat the massive amount of smoke odors produced during large-scale fire damage to a San Jose home. However, commercial-grade products temporarily mask some smoke smells caused by tobacco use or smaller. We generally recommend using scent-free odor masking products since you may need to use large amounts of them to cover up the smell of smoke, even temporarily. Scented air fresheners can quickly become overbearing when used in these quantities. Sometimes air fresheners cannot effectively mask the smell of smoke in all reaches of your home. You may need to call in SERVPRO technicians to use industrial-grade deodorizing foggers to neutralize the scent.

Fresh Paint

The application of a fresh coat of paint over any walls and materials near the area with smoke smells eliminates some smoke odors. However, even with multiple layers of paint, you cannot be sure that no smoke odors go unmasked without professional treatment. Most of the time, smoke particles often embed themselves in nearby furniture and flooring materials that cannot use paint.

Heavy Cleaning

While some smoke residues can root themselves deep inside walls, ceilings, and furniture, most should lie on or near the surface level in the form of dust particles. A thorough scrubbing of the entire interior area can eliminate most smoke odors without the use of heavy-duty fogging devices. However, the amount of labor required for such intensive cleaning may make a professional odor removal treatment the most cost-effective solution available.

SERVPRO of Campbell is a local provider of fire damage mitigation and restoration services with access to top-of-the-line equipment and training necessary to eliminate smoke odors as wholly and quickly as possible. Call us 24/7 at (408) 371-4001.

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We Are Available 24/7 For Your San Jose Water Damage Restoration

7/15/2019 (Permalink)

Call our technicians 24/7 if your home suffers from water damage. Our fast response will prevent mold growth and limit further damage.

Expert Water Removal For Your San Jose Area Home

After a water problem occurs on your San Jose property, time starts ticking away. Stains can set-in, mold begins to grow, water permanently damages wood furniture, flooring, and other household contents. Having a professional water removal company on speed-dial makes a significant difference in the amount of loss you suffer should emergencies occur.

With a pre-existing relationship, your restoration company already knows the location of your San Jose home and the water damage service needed. They understand the layout, amount of equipment, personnel, and resources necessary to remove standing water and restore your home’s indoor living environment. A single phone-call can provide you with a full home inspection, a solid plan of action, and quality recommendations that severely limit the damage you might experience.

SERVPRO technicians use water detection and extraction equipment to reach every area in your home. We find pockets of moisture hidden in your walls, under kitchen cabinets, in crawlspaces, and even those behind appliances. The hand-held and truck-mounted extraction units we use to remove hundreds of gallons of water significantly reduce the amount of time drying equipment has to remain in your home.

SERVPRO’s technicians have Institute of Inspection, Cleaning and Restoration Certification (IICRC), go through our Employee Certification Training Program (ECTP), and often specialize in several restoration procedures to ensure you have access to qualified personnel. We train year round to provide you with recommendations that come with the quality results you deserve.

SERVPRO emergency response teams are available 24-hours a day, 7-days a week, year-round. We enjoy getting to know our restoration customers and want to build lasting relationships that help provide you with peace of mind during emergencies. Never hesitate to give us a call, ask questions, and take advantage of our recommendations to help protect your home investment.

Contact SERVPRO of Campbell for full-service water removal, cleaning, and restoration services throughout Fremont, Saratoga, and Newark. Our team of licensed restoration professionals stands ready to deliver quality solutions to every member of our local communities. Better yet, let us provide you with preventative solutions that protect your home before emergencies ever occur. (408) 371-4001.

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We Put The Flames Of Worry Out In Your Campbell Home After A Fire Disaster

7/2/2019 (Permalink)

We are ready and prepared to assist you 24/7 with your fire damage repairs. Our highly skilled and IICRC certified crew is the best in the industry.

Reach Out to Professional Fire Cleanup Services For Your Campbell Home

When your home finds itself in need of professional fire cleanup services, you may find yourself feeling overwhelmed. Even a small fire inside of your home, restricted to your bathroom countertop, can feel like a tremendous mess that you cannot clean up on your own. When these kinds of problems happen in your home, it is fortunate to know that there is professional help close by who can help.

Reaching out for local Campbell fire cleanup services as swiftly as possible can reduce the overall damages in your bathroom. From the moment you put out the blaze with an extinguisher, the molten mess of cosmetic products, hand towels, and toothpaste begins to cool. The key to having a smooth remediation with little hiccups is to get to the fire damage before it completely cools. For example, as ash and soot cools on a surface like plastic, it can begin to yellow. While it is not impossible to remediate fire damage that has sat for a long time, it is much easier to do the job before the temperature falls.

When SERVPRO commits to a job, we always go the extra mile to keep you happy, as the homeowner. We always travel to your home as swiftly as we can to begin to remediation swiftly. Our technicians have been certified by the Institution of Inspection, Cleaning and Restoration (IICRC) and have gone through many training scenarios to prepare them for whatever problems they may find on the job site.

SERVPRO also uses advanced technology to fight fire damages inside of your home. After removing the burnt bits of plastic contained and charred bits of towels, our techs can focus on removing the molten cosmetic products as well as soot. We can use a house-made gentle cleaning solution, designed to lift the debris and grime away. Furthermore, to deal with the foul smell, SERVPRO can use an air scrubber equipped with a HEPA filter to remove the unpleasant odor from the air.

When fire damage gets out of hand on your property, never wait to get help. Speak with SERVPRO of Campbell by phoning (408) 371-4001. Whenever you need us, our technicians are available to help.

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