Recent Water Damage Posts

We Have Fast Extraction Equipment To Handle Water Damage In San Jose

3/13/2019 (Permalink)

Water Damage We Have Fast Extraction Equipment To Handle Water Damage In San Jose We will handle the water damage restoration in your home 24/7. We begin quickly extracting the water to save further damage so call us right away.

Hose Disconnections Can Damage Flooring in San Jose Homes

Appliances have become instrumental in convenient living for San Jose homeowners, but these machines are not impervious to failures or malfunctions. A common concern with water-fed appliances like your washing machine, dishwasher, and other similar units are the gaskets and seals that hold water in or prevent leaks at the connections with the water supply. While often this is little more than a single piece of rubber, the erosion of this component could very quickly flood the immediate area around the appliance should it cause a disconnection or substantial leak.

While most appliances have an independent shutoff valve to prevent further flow onto the floor of your San Jose home preventing significant water damage, that is rarely before the incident has spread enough to require immediate water removal services. From the time that this disaster strikes, you should reach out to our SERVPRO professionals immediately. Our highly-trained technicians have fast extraction equipment that can work to protect flooring materials and other structural elements exposed to the pooling water.

The first step once our technicians arrive at your home is to get our team working right away on removing the excess water throughout the damaged areas of your property. While we have extractor trucks and gas-powered pumps for substantial water loss incidents that could occur, often our portable sump pumps and other specialized equipment can prove sufficient for removing both pools of water and the absorbed water in saturated materials like your carpeting.

Restoring your hardwood flooring in the kitchen or laundry area of your home is an intricate task for our SERVPRO team. We have tools like our air movers and injecti-dry system to begin pulling moisture from the exposed flooring, but this work needs to get regularly monitored to manage the moisture content in the wood. This type of flooring can become overly dry, causing as much water damage as over saturation would.

While there are many steps to restoring your home after a water loss incident from one of the appliances, water removal and the appropriate mitigation work must come first. Our SERVPRO of Campbell rapid response team is available to help 24/7 by calling (408) 371-4001.

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Signs That You Need A Hot Water Heater Repair

8/31/2018 (Permalink)

Water heaters are essential elements of our home. We use them in daily activities such as taking a bath, using the dishwasher and using the washing machine. But because we use them frequently, it’s sometimes easy to take them for granted and forget that they need to be maintained. Failing to do so will result in malfunctions and problems and eventually, replacing your water heater. Taking notice of the first signs of a problem can help you repair your water heater before it becomes worse.

You don’t have to be an expert to spot the first signs of trouble. All you need to have is a keen sense of observation so that your water heater can be repaired.

  1. Hot water has off smell or off color. The first instance that you notice your hot water has an off smell or has a rusty color, that’s something that you need to check out. The smell could be the result of a rusty anode rod in the water heater. There is no need to worry since the anode rod can be replaced that will then eliminate the bad odor. Bacteria growth also causes bad smells. This happens when the hot water has not been used or has been turned off for quite some time or when the thermostat is set at a very low level.
  2. Corroded pipes can also cause an off color in your water. This can be solved by installing a water softener or by replacing the plumbing. If you also see a lot of sediments in the water, it’s time to have the water heater repaired.

    Water is not hot enough, too hot, not strong enough or there is none at all. When there is no water, check first that your water heater has power and is working fine. If it is, have it inspected by a plumber. If water is not enough, this could be due to an undersized water heater and is a common situation when a lot more people are using the water heater. This could also be caused by the presence of mineral deposits inside the water heater tank. When water is too hot or not hot enough, you may have to adjust the temperature dial of the water heater. If there is no change in temperature, have the water heater checked and repaired.

  3. Strange noises and leaks. Leaks coming from your water heater could lead to flooding. In the same way, strange noises like pops, bangs, gurgles, and the like are clear indicators that something is wrong with your water heater. This is usually caused by a buildup of sediments inside the tank. A boiling sound, however, could mean the water heater is overheating or that pressure is building up inside the tank. All these have to be addressed immediately to prevent further problems.

It’s important to have your water heater repaired as soon as you see these signs. This will help you save on costs, prevent further damage, and avoid an untimely replacement of your unit. If you do have issues with your hot water heater leaking, call SERVPRO of Campbell. We are always here to help clean up the aftermath of a disaster! 

Preventative Measures to Avoid Water Damage

7/27/2018 (Permalink)

We all know that prevention is the best medicine, but floods can happen at any moment from any number of causes. By completing regularly scheduled home maintenance and keeping an eye out for common warning signs, you can minimize the chances of a flood. However, nothing can give you a 100% guarantee of never having a flood. In that case, preparation is the best way to minimize water damage.

First, it’s a good idea to know your flood risk. Are you in a potential flood zone? Is your yard sloped away from your foundation? Knowledge is power so the more you know about how your home might flood, the more steps you can take to prevent it or minimize damage from it.

Using waterproof building materials is a great way to reduce damage from flooding and there are waterproof sealants and paints that can be applied to existing structures. In particular, there are many protective coatings for block or poured concrete walls which are common in basements.

Keep your valuables and irreplaceable items such as photo albums, yearbooks, and important documents on high shelves. Do the same with chemicals and paints. If they leak into flood waters, they could cause additional damage. Any items put away for storage should be in air and water-tight plastic containers. Never leave boxes or items on the floor; instead, invest in raised shelving units.

It may also be a good idea to raise appliances and electronics off the ground. Get wires and power strips out from behind your tv stand and organize them in a way that keeps them out of the flood danger zone. Put washing machines and dryers on cinder blocks or sections of lumber to reduce the chances that rising water levels will affect them.

If a flood does strike, turn off electricity, gas, and water lines and place buckets under active leaks. If the water is pooling slowly, soak up as much of it as possible to reduce the potential damage. Calling SERVPRO of Campbell at the first sign of a flood is the best way to reduce water damage. Our highly trained technicians will solve your immediate problems and ensure you don’t experience lasting effects or further damage.

Flooding can happen to anyone. Take steps now to protect your home and keepsakes from water damage in the event of a possible flood.

SERVPRO of Campbell (408)371-4001

Tips to Help Prevent Water Damage

7/25/2018 (Permalink)

A water damage can cause a home or business owner thousands of dollars in damage in just a matter of hours! The good news is you can prevent water damage to your home by following a few simple, inexpensive preventative measures.

    1. Make Sure You Clean the Gutters - Gutters and downspouts should be cleaned at least once a year – even more often if you have overhanging trees dropping leaves and debris. Gutters that become clogged can dump water down the side of your house, destroying plants, landscaping and your home’s foundation. Installing gutter covers is a good way to slow clogging. Making sure the gutters are clean is a simple way to allow the gutters to do their job, and to let water harmlessly drain away.
    1. Monitor Your Water Bill & Water Meter - A spike in your water bill could indicate a leak. Even a small leak can become a big problem if left unattended for a long period. To check for leaks you can't see, try marking the water meter with a piece of masking tape (or note the digital reading), with the edge right over the needle to mark its place. Provided all water-using devices and faucets are turned off, the next step is to leave the house for 6 hours. Upon returning, the needle should be in the exact same spot. If it has moved at all, there most likely is a leak.
    1. Check Under Your Kitchen & Bathroom Sink -Kitchen & bathroom sinks, are among the most used drains in the home. Sink drain pipes develop leaks particularly since they are in common spaces and typically near under-sink storage. If the sink has gotten jostled and not properly resealed, it can begin damaging the cabinet space underneath. Be sure to remove items from under your kitchen sink occasionally to check for dampness and mildew. If left untreated, this can result in both significant mold and more serious damages to the home.
    1. Flash and Chalk Windows and Doors - Windows and doors are the main openings in a home, and often the spaces around their frames develop cracks where water can seep in. To prevent water getting into the walls, ensure that the flashing and caulking that surrounds these openings is intact. It is recommended that you caulk doors and windows at least every five years, and inspect them every time the season changes. For homes that have vertically-mounted vents that lead into the attic from a wall instead of through the roof, the same maintenance process also applies to these vents.
    1. Turn Off Water When Leaving - It’s always a good idea to turn off the main water supply when leaving your home for an extended period. Turning off the main water supply helps to reduce the chance of small leaks turning into huge, expensive damage while you are away. Never run appliances, such as your dishwasher and washing machine while you are away from home. If the appliance leaks while you are gone, the damage can be tremendous. Finally, know the location of your main water supply valve and learn how to shut it off before you have a leak.
    1. Secure Appliances and Fixtures - Supply lines for ice makers, toilets and washing machines are often subject to vibration and can loosen. Over time supply lines can wear out and begin to leak. It is recommended that you replace any rubber supply lines with braided stainless steel. Installing a leak detector with a water-sensitive shut-off mechanism can also prevent flooding in your home. You should inspect the tightness of connections at least every 6 months. If there is fraying, replace the line immediately.
    1. Inspect Your Air Conditioning Unit - It is very important that you check for water overflow during the hot summer months when your air conditioner is running constantly. If you notice water leaking from your AC inside, it could be due to a clogged condensate drain line. When the water cannot escape your home through the soffit hose, it fills the drain pan and overflows. It is also important to make sure that the drain pan is not old and damaged. If you do have a leak it’s best to call a professional to determine the reason for the leak.
    1. Know When to Replace Your Hot Water Heater - The average lifespan of a hot water heater is 8-12 years. As your heater ages, it’s prone to slow leaks and sudden bursts, due to tank corrosion and broken valves. If you notice the water doesn’t get as hot as it used to, there’s rust in your water or a metallic taste to your hot water, it could be a sign your hot water heater is about to fail. Schedule a professional inspection immediately.

SERVPRO of Campbell is available 24 hours a day, 7 days a week, 365 days a year for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today (408) 371-4001

The Water You Can't See

7/19/2018 (Permalink)

Water Damage The Water You Can't See Carpet may seem dry until further inspection.

The Water You Don't See...

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters most, technology and equipment must be counted on to perform.

Here are a few tools used by Professional Restoration Contractors to properly mitigate a loss;

Moisture Sensors- used to detect moisture in carpets, baseboards and walls.

Moisture Meters- used to determine the actual moisture content of various materials. The meter provides accurate readings to monitor the drying process.

Thermohygrometers- measures temperature and relative humidity to calculate and create an environment most conducive to drying. When handling a contaminated loss (CAT 2 or 3), it is not only important to dry the structure, but disinfect and often deodorize.

Ultra Low-Volume (ULV) Foggers- used to atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. It can also be use to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers- dispenses solvent-based products by creating a dense fog that consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles.

The bottom line... ALWAYS treat a water damage seriously. Call a professional contractor that is trained and experienced in property damage restoration.

CallSERVPRO ofCampbell/Los Gatosfor any restoration needs you may have at (408)371-4001

Restoring Your Campbell Commercial Property After A Water Damage Event

6/16/2017 (Permalink)

Water Damage Restoring Your Campbell Commercial Property After A Water Damage Event We work with Property Managers to asses the situation asap and come up with a solution to minimize disrupting the tenants and customers.

Flooding and water damage events at Campbell Commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Campbell

SERVPRO of Campbell specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to Do is your personal belongings have been damaged by water

6/16/2017 (Permalink)

One of the most common topics after a client suffers water damage, is how and what they can save from water damage.  Unfortunately, there is no clear cut answer to this question. Every water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

Type of Water Damage

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. If you are dealing with clean water, the chances of you being able to save some of your belongings is higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it may bring.

Porous vs Non-Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like mold growth, and damage beyond repair. This is not always the case and if handled quickly and properly, many times these items can be saved as well. On the other hand, porous materials like marble, metal, and porcelain - among others - usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple cleaning is usually no problem.

Amount of Time water saturated the items

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet for. The longer an item sits in water, the deeper it can penetrate. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

Factor in the Replacement Cost

Water damage restoration of personal belongings is no different than any other type of repair. You will always want to evaluate how much it is going to cost to repair something versus simply replacing it. Is the item you want to save really worth paying a professional to do work on it? Sometimes it is, sometimes it is not.

You should also take into account that paying for restoration does not guarantee your item will be returned to its original state. If that’s the case, you’ll have to replace the item anyways.

If you are unsure about whether or not one of your items could be salvaged, it is best that you get it analyzed by a professional. If you hire a water damage restoration company to handle a dry out of your property, they will be able to assist you in assessing damage to your personal belongings as well. To speak to a professional water restoration representative at SERVPRO, contact us today at 408-371-4001!

Campbell 24 Hour Emergency Water Damage Service

5/17/2017 (Permalink)

SERVPRO of Campbell is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 408-371-4001
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Campbell has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?
About SERVPRO of Campbell
SERVPRO of Campbell specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.