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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Our Complete Guide To Mold Damage Remediation In Campbell

9/26/2018 (Permalink)

Mold Remediation Our Complete Guide To Mold Damage Remediation In Campbell Mold should not ruin your life!

Having The Right Information Helps Remediation Of Mold Damage In Campbell

Damages such as discoloration or rotting of materials like wood are common after mold infestation. To deal with these issues effectively, you should have the right information concerning mold infestations. This way you can take the right approach if your Campbell property is affected. We offer professional remediation services which eliminate the burden of dealing with the problem on your own.

When you notice signs of mold damage in Campbell, the property in question has a moisture problem. Although most infestations are caused by water from flooding or leakages from plumbing systems, sometimes higher than normal humidity levels in the air can lead to mold development. Establishing the source of moisture is the key to long-term results. Our SERVPRO team inspects the entire building to find all the moisture sources before starting the remediation process.

Some materials are easily affected by mold because they retain moisture over extended periods. Wood is one such material because it absorbs a lot of water especially if submerged in water like in cases of flooding. Carpets too can conceal moisture even when they seem dry. This situation arises when the pad retains wetness even after the carpet dries. Our SERVPRO technicians combat these two problems by ensuring any wet surface is dried correctly. We use various specialized equipment such as drying mats to extract moisture effectively from wooden floors.

Surfaces, where mold growth was prevalent, require thorough cleaning. Various approaches can be used depending on the level of growth and the material on the surface. Our SERVPRO team HEPA Vacuums the area to get rid of loose particles. We might also agitate the surface with wire brushes to get rid of stubborn residue. Cleaning the area with antimicrobial agents or sterilants helps kill any remaining spores limiting chances of future growth. We also get rid of any excess moisture using dehumidifiers in the area.

Mold should not ruin your life. Call SERVPRO of Campbell at (408) 371-4001 to help with the remediation process. We’re Faster To Any Size Disaster.

Click here for more about Campbell.

Some Critical Mistakes With Flooding in Campbell That You Should Avoid

9/23/2018 (Permalink)

Storm Damage Some Critical Mistakes With Flooding in Campbell That You Should Avoid If a sewage backup or a toilet overflow has flooded your home, contact SERVPRO for efficient remediation services.

Proper Cleanup is Necessary after Flood Damage in Campbell

When property floods, various contaminants are introduced. Proper cleanup helps make the property habitable again and also forestalls future problems. You can only clean your Campbell property thoroughly if you understand the contaminants you are facing. The professional restoration services we offer help deal with the different aspects of damage “Like it never even happened.”
 
Among the likely problems in cases of flood damage in Campbell is sewage backup. Because sewage is heavily contaminated, removal of porous materials in the affected area before cleanup is necessary. Carpets, pad, and insulation are among the porous materials that should be removed from the contaminated area. Our SERVPRO technicians have the necessary expertise to handle such removals safely. After removal, we pressure wash the affected area and use professional cleaning agents to eliminate any contaminants left.
 
Floodwaters soil the affected areas with mud and other types for dirt. It can even sweep pet waste into concealed places. If such waste stays in place, it leads to bad odors in the house. Our SERVPRO team anticipates such issues which is why we check and clean all nooks and crannies where waste may lay hidden.
 
Mold infestation is common after a case of flooding. Mold spores are ever present in any environment and only require enough moisture for growth to occur. Since some of the surfaces affected by the flood waters such as wall cavities remain hidden from view, mold can proliferate for long before it is detected. Our SERVPRO technicians remove drywall to access wall cavities for cleanup and thorough drying diminishing any chances of mold growth.
 
Airing the affected property is necessary because it eliminates excess moisture from the air. The process also helps dry any wet materials completely through evaporation. In ideal conditions, it is possible to do this by opening doors and windows, which exchanges the moist indoor air with drier outside air. This approach is known as an open drying system. Our SERVPRO teams use a closed drying system which seals off the affected area separating it from outside air and air from other parts of the structure unaffected by flooding. After such isolation, it is possible to dry the property faster using air movers and dehumidifiers.
 
To overcome challenges from flooding, call SERVPRO of Campbell at (408) 371-4001. We are available 24/7.

Click here for more about Campbell.

Fire Safety Tips

8/31/2018 (Permalink)

Did you know that if a fire starts in your home, you may have just two minutes to escape? 

The most effective way to protect yourself and your home from fire is to identify and remove fire hazards. 60 percent of house fire deaths occur in homes with no working smoke alarms. During a home fire, working smoke alarms and a fire escape plan that has been practiced regularly can save lives.

Fire Safety Tips 

  • Talk with all household members about a fire escape plan and practice the plan twice a year.
  • Test smoke alarms once a month, if they’re not working, change the batteries.
  • If a fire occurs in your home, GET OUT, STAY OUT and CALL for help.
  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  • Prepare

Preparing and Preventing a Home Fire - Steps You Can Take Now  

  • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
  • Never smoke in bed.
  • Talk to your children regularly about the dangers of fire, matches and lighters and keep them out of reach.
  • Download the Monster Guard: Prepare for Emergencies mobile game to teach kids about fire safety and other disasters.
  • Turn portable heaters off when you leave the room or go to sleep.  

Smoke Alarms

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  • Teach your children what smoke alarms sound like and what to do when they hear one.
  • Test smoke alarms once a month, if they’re not working, change the batteries.
  • Smoke alarms should be replaced every 10 years. Never disable smoke or carbon monoxide alarms.
  • Carbon monoxide alarms are not substitutes for smoke alarms. Know the difference between the sound of smoke alarms and carbon monoxide alarms.

Signs That You Need A Hot Water Heater Repair

8/31/2018 (Permalink)

Water heaters are essential elements of our home. We use them in daily activities such as taking a bath, using the dishwasher and using the washing machine. But because we use them frequently, it’s sometimes easy to take them for granted and forget that they need to be maintained. Failing to do so will result in malfunctions and problems and eventually, replacing your water heater. Taking notice of the first signs of a problem can help you repair your water heater before it becomes worse.

You don’t have to be an expert to spot the first signs of trouble. All you need to have is a keen sense of observation so that your water heater can be repaired.

  1. Hot water has off smell or off color. The first instance that you notice your hot water has an off smell or has a rusty color, that’s something that you need to check out. The smell could be the result of a rusty anode rod in the water heater. There is no need to worry since the anode rod can be replaced that will then eliminate the bad odor. Bacteria growth also causes bad smells. This happens when the hot water has not been used or has been turned off for quite some time or when the thermostat is set at a very low level.
  2. Corroded pipes can also cause an off color in your water. This can be solved by installing a water softener or by replacing the plumbing. If you also see a lot of sediments in the water, it’s time to have the water heater repaired.

    Water is not hot enough, too hot, not strong enough or there is none at all. When there is no water, check first that your water heater has power and is working fine. If it is, have it inspected by a plumber. If water is not enough, this could be due to an undersized water heater and is a common situation when a lot more people are using the water heater. This could also be caused by the presence of mineral deposits inside the water heater tank. When water is too hot or not hot enough, you may have to adjust the temperature dial of the water heater. If there is no change in temperature, have the water heater checked and repaired.

  3. Strange noises and leaks. Leaks coming from your water heater could lead to flooding. In the same way, strange noises like pops, bangs, gurgles, and the like are clear indicators that something is wrong with your water heater. This is usually caused by a buildup of sediments inside the tank. A boiling sound, however, could mean the water heater is overheating or that pressure is building up inside the tank. All these have to be addressed immediately to prevent further problems.

It’s important to have your water heater repaired as soon as you see these signs. This will help you save on costs, prevent further damage, and avoid an untimely replacement of your unit. If you do have issues with your hot water heater leaking, call SERVPRO of Campbell. We are always here to help clean up the aftermath of a disaster! 

Be Prepared with an Emergency Ready Profile

8/31/2018 (Permalink)

Will you be ready when disaster strikes? The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO Emergency READY Profile can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes SERVPRO of Campbell as your disaster mitigation and restoration provider, giving you access to 50 years experience and a system more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever expects a disaster, but now is the time to plan for it.

In review, the SERVPRO Emergency Ready Profile is:

  • A no-cost assessment of your facility.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Campbell as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call SERVPRO of Campbell at 408-371-4001 to start your Emergency READY Profile today.

Common Causes of Fire Damage

7/27/2018 (Permalink)

Home electrical fires account for 51,000 fires each year, and an estimated $1.3 billion in property damage. Learn these common causes of fire damage to prevent fire damage in your home or business:

Many electrical fires are caused by faulty electrical outlets or outdated appliances. Frayed appliance cords can also lead to electrical fires.  Under no circumstances should you ever remove the ground plug from an appliance cord. These appliance cords are only to be used with outlets that can handle the extra amount of electricity.

Another cause of electrical fires is the misuse of extension cords. Extension cords are only to be used on a temporary basis and not as permanent wiring. Extension cords can overheat and cause fires when not used properly. Never should you run extension cords through walls and ceilings, and never use nails or staples to hold an extension cord in place.

Space heaters are also a major cause of electrical fires. Space heaters should always be kept on a flat, level surface to prevent being turned over. These portable heaters are often placed too close to curtains, beds, and other combustible surfaces. Remember to always keep space heaters at least three feet from items that can burn

SERVPRO of Campbell is here to help (408)371-4001

Preventative Measures to Avoid Water Damage

7/27/2018 (Permalink)

We all know that prevention is the best medicine, but floods can happen at any moment from any number of causes. By completing regularly scheduled home maintenance and keeping an eye out for common warning signs, you can minimize the chances of a flood. However, nothing can give you a 100% guarantee of never having a flood. In that case, preparation is the best way to minimize water damage.

First, it’s a good idea to know your flood risk. Are you in a potential flood zone? Is your yard sloped away from your foundation? Knowledge is power so the more you know about how your home might flood, the more steps you can take to prevent it or minimize damage from it.

Using waterproof building materials is a great way to reduce damage from flooding and there are waterproof sealants and paints that can be applied to existing structures. In particular, there are many protective coatings for block or poured concrete walls which are common in basements.

Keep your valuables and irreplaceable items such as photo albums, yearbooks, and important documents on high shelves. Do the same with chemicals and paints. If they leak into flood waters, they could cause additional damage. Any items put away for storage should be in air and water-tight plastic containers. Never leave boxes or items on the floor; instead, invest in raised shelving units.

It may also be a good idea to raise appliances and electronics off the ground. Get wires and power strips out from behind your tv stand and organize them in a way that keeps them out of the flood danger zone. Put washing machines and dryers on cinder blocks or sections of lumber to reduce the chances that rising water levels will affect them.

If a flood does strike, turn off electricity, gas, and water lines and place buckets under active leaks. If the water is pooling slowly, soak up as much of it as possible to reduce the potential damage. Calling SERVPRO of Campbell at the first sign of a flood is the best way to reduce water damage. Our highly trained technicians will solve your immediate problems and ensure you don’t experience lasting effects or further damage.

Flooding can happen to anyone. Take steps now to protect your home and keepsakes from water damage in the event of a possible flood.

SERVPRO of Campbell (408)371-4001

What To Do When A Commercial Water Damage Happens

7/25/2018 (Permalink)

Water damage can strike your commercial property at any time and without notice. The effects of commercial water damage can be devastating to a business owner who is now faced with having to clean up the water damage and reopen their business as soon as possible.

Do you know how to handle water damage at your commercial property? Are you prepared to make the necessary decisions after a pipe breaks, your roof leaks, or the streets flood to protect your property? What is your plan?

Thankfully, this doesn’t have to be as scary as it sounds. A little preparation for a water damage emergency and a plan of action in the event it ever happens can significantly reduce property damage and will get you back to business as soon as possible.

Commercial Water Damage Prevention

Large-scale losses can be prevented by following a few simple guidelines.

    1. Know where your emergency water shut-off valves are located, and have a contingency plan in place in case you are not available.
    1. Create an Emergency Ready Plan with directions for what to do in an emergency as well as a list of phone numbers of who to call in an emergency. Make sure someone you can trust has the authorization to make decisions if you are unavailable.

It is a good idea to have a trusted commercial restoration company such as SERVPRO of Campbell with information on file before disaster strikes. How quickly cleanup begins will impact the size of the loss.

Causes of Commercial Water Damage

Water damage can happen at any time. Whether from natural disasters, leaking roofs, frozen pipes, sewage backups, or flooding, water damage is a serious concern and a major threat to your commercial property.

Understanding the source of the water damage is essential for proper cleanup, as clean water from a broken pipe or a leaking roof during a rainstorm will be treated differently than floodwaters and sewage backups. Always protect your health, and let the commercial water damage experts handle the cleanup and restoration of your property.

Preventing Mold Growth After Water Damage

Proper removal and drying of the water is critical after a water damage emergency, and will prevent any long-term problems some experience after attempting water damage cleanup themselves, or by hiring someone who doesn’t have the proper equipment or experience. Mold growth can begin 24-48 hours after water damage, and starting extraction and drying as soon as possible after water damage is your best line of defense against mold.

Call SERVPRO Campbell to extract the water, dry your structure and to clean and remove any potentially dangerous contaminants.

SERVPRO of Campbell  (408)371-4001 Our SERVPRO team is available 24 hours a day, 7 days a week, 365 days a year!

What To Do If You Suspect Mold Growth In Your Commercial Building

7/25/2018 (Permalink)

As commercial buildings are become more energy efficient often these energy efficient buildings do not have proper ventilation or air exchanges. Poor air quality then becomes a perfect breeding ground for mold and other contaminants. Even as you’re HVAC systems become more energy efficient, costly, and with the addition air filters exposure to indoor mold has become a major hindrance. Fortunately, there are several different solutions to this issue. When mold growth does occur, it is very important to know the right steps for properly removing it from an indoor environment, and ensuring that it doesn't re-occur.

Any area that contains the right levels of water has lack of light, and no exposure to fresh air can cause mold to begin growing in as little as 48 hours. Since mold tends to grow in cramped, closed, and damp spaces, the reality is that for every visible colony of mold that you see, there could be several more square feet (millions of spores) of mold in areas that you do not. Simply put; an area that can hold moisture and no easy access is vulnerable, especially in commercial buildings where there are numerous places mold can grow, and are often difficult to locate.

If you suspect that your building has mold growth you should call a licensed professional

It’s a task which should be firmly limited to qualified professionals who have the proper knowledge and equipment to safely remove mold and mold contaminated materials. Just inhalation or exposure to mold could cause significant health problems.

The Steps for Removing Mold:

 Plan and Prepare. Contact a licensed mold remediation company such as SERVPRO to safely remove mold and mold contaminated materials. Just inhalation or exposure to mold could cause significant health problems.

Identify, and Protect. When remediation is performed, take special care in inspecting “unseen” areas where mold could potentially grow, and have them cleaned accordingly. Protect your building by having any water damage completely remediated by a water mitigation company such as SERVPRO of Campbell and by having air inspections to detect spores that could cause resurgence in mold growth.

Act Quickly. Mold begins growing within 48 hours, but some can begin colonizing a surface even sooner, so don’t wait when it comes to contacting a mold remediation professional such as SERVPRO. If you have had an area flood with water, water removal and potential remediation needs to begin as soon as it is detected or mold is a real possibility.

Turn Off the HVAC. Mold is spread through airborne spores, and your HVAC can transport those spores throughout a building. It can also grow in any ventilation shaft where there's condensation to feed growth. Until the mold has been properly removed, don’t give the mold potential routes of access throughout your building, or you could be dealing with a much more extensive growth.

If you think you have mold, it’s time to call a trusted licensed mold remediation company such as SERVPRO of Campbell. 

 SERVPRO has the skills, staff, certifications and equipment to handle your mold project. 

For more information call SERVPRO of Campbell at 408-371-4001

Tips to Help Prevent Water Damage

7/25/2018 (Permalink)

A water damage can cause a home or business owner thousands of dollars in damage in just a matter of hours! The good news is you can prevent water damage to your home by following a few simple, inexpensive preventative measures.

    1. Make Sure You Clean the Gutters - Gutters and downspouts should be cleaned at least once a year – even more often if you have overhanging trees dropping leaves and debris. Gutters that become clogged can dump water down the side of your house, destroying plants, landscaping and your home’s foundation. Installing gutter covers is a good way to slow clogging. Making sure the gutters are clean is a simple way to allow the gutters to do their job, and to let water harmlessly drain away.
    1. Monitor Your Water Bill & Water Meter - A spike in your water bill could indicate a leak. Even a small leak can become a big problem if left unattended for a long period. To check for leaks you can't see, try marking the water meter with a piece of masking tape (or note the digital reading), with the edge right over the needle to mark its place. Provided all water-using devices and faucets are turned off, the next step is to leave the house for 6 hours. Upon returning, the needle should be in the exact same spot. If it has moved at all, there most likely is a leak.
    1. Check Under Your Kitchen & Bathroom Sink -Kitchen & bathroom sinks, are among the most used drains in the home. Sink drain pipes develop leaks particularly since they are in common spaces and typically near under-sink storage. If the sink has gotten jostled and not properly resealed, it can begin damaging the cabinet space underneath. Be sure to remove items from under your kitchen sink occasionally to check for dampness and mildew. If left untreated, this can result in both significant mold and more serious damages to the home.
    1. Flash and Chalk Windows and Doors - Windows and doors are the main openings in a home, and often the spaces around their frames develop cracks where water can seep in. To prevent water getting into the walls, ensure that the flashing and caulking that surrounds these openings is intact. It is recommended that you caulk doors and windows at least every five years, and inspect them every time the season changes. For homes that have vertically-mounted vents that lead into the attic from a wall instead of through the roof, the same maintenance process also applies to these vents.
    1. Turn Off Water When Leaving - It’s always a good idea to turn off the main water supply when leaving your home for an extended period. Turning off the main water supply helps to reduce the chance of small leaks turning into huge, expensive damage while you are away. Never run appliances, such as your dishwasher and washing machine while you are away from home. If the appliance leaks while you are gone, the damage can be tremendous. Finally, know the location of your main water supply valve and learn how to shut it off before you have a leak.
    1. Secure Appliances and Fixtures - Supply lines for ice makers, toilets and washing machines are often subject to vibration and can loosen. Over time supply lines can wear out and begin to leak. It is recommended that you replace any rubber supply lines with braided stainless steel. Installing a leak detector with a water-sensitive shut-off mechanism can also prevent flooding in your home. You should inspect the tightness of connections at least every 6 months. If there is fraying, replace the line immediately.
    1. Inspect Your Air Conditioning Unit - It is very important that you check for water overflow during the hot summer months when your air conditioner is running constantly. If you notice water leaking from your AC inside, it could be due to a clogged condensate drain line. When the water cannot escape your home through the soffit hose, it fills the drain pan and overflows. It is also important to make sure that the drain pan is not old and damaged. If you do have a leak it’s best to call a professional to determine the reason for the leak.
    1. Know When to Replace Your Hot Water Heater - The average lifespan of a hot water heater is 8-12 years. As your heater ages, it’s prone to slow leaks and sudden bursts, due to tank corrosion and broken valves. If you notice the water doesn’t get as hot as it used to, there’s rust in your water or a metallic taste to your hot water, it could be a sign your hot water heater is about to fail. Schedule a professional inspection immediately.

SERVPRO of Campbell is available 24 hours a day, 7 days a week, 365 days a year for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today (408) 371-4001

Hoarding

7/19/2018 (Permalink)

Cleaning Hoarding Hoarding home where SERVPRO was called to clean.

Hoarding is a condition where a person has persistent difficulty discarding personal possessions. The large amount of possessions fill the home and prevent the normal use of the space. Living space becomes cluttered. It may be unusable. Hoarding brings distress and emotional health concerns.

Why Hoarding Increases Fire Risks:• Cooking is unsafe if flammable items are close to the stove or oven.• Heating units may be too close to things that can burn. They might also be placed on unstable surfaces. If a heater tips over into a pile, it can cause a fire.• Electrical wiring may be old or worn from the weight of piles. Pests could chew on wires. Damaged wires can start fires.• Open flames from smoking materials or candles in a home with excess clutter are very dangerous.• Blocked pathways and exits may hinder escape froma fire.

How Hoarding Impacts First Responders:• Hoarding puts first responders in harm’s way.  Firefighters cannot move swiftly through a home filled with clutter.• Responders can be trapped in a home when exits are blocked. They can be injured by objects falling from piles.• The weight of the stored items, especially if water is added to put out a fire, can lead to building collapse.• Fighting fires is very risky in a hoarding home. It is hard to enter the home to provide medical care. The clutter impedes the search and rescue of peopleand pets.

How Can You Help Reduce the Risk of Fire Injury

  • When talking a person who hoards, focus on safety rather than the clutter.
  • Be empathetic. Match the person’s language. If they call it hoarding, then you can call it hoarding.
  • Help the residents make a home safety and escape plan. Stress the importance of clear pathways and exits. Practice the plan often. Exit routes may change as new items are brought into the home.
  • Install working smoke alarms in the home. Test them at least once a month.
  • Reach out to community resources. Talk to members of the fire department to alert them of your concerns. They may be able to connect you with members of a hoarding task force.

SERVPRO Campbell/ Los Gatos has experience in cleaning hoarding homes. Hoarding is a specialty cleaning situation and many times involves some sort of bio-haz situation. PPE is a must in these incidents and should not be completed by family members or friends.


SERVPRO of Campbell/Los Gatos is one of the areas leading specialty cleaning companies if you need help, call us today at (408) 371-4001 we are here and ready to help.

   

Smoke, Soot, Fire Restoration & Clean-Up

7/19/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Campbell/Los Gatos will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (408) 371-4001

The Water You Can't See

7/19/2018 (Permalink)

Water Damage The Water You Can't See Carpet may seem dry until further inspection.

The Water You Don't See...

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters most, technology and equipment must be counted on to perform.

Here are a few tools used by Professional Restoration Contractors to properly mitigate a loss;

Moisture Sensors- used to detect moisture in carpets, baseboards and walls.

Moisture Meters- used to determine the actual moisture content of various materials. The meter provides accurate readings to monitor the drying process.

Thermohygrometers- measures temperature and relative humidity to calculate and create an environment most conducive to drying. When handling a contaminated loss (CAT 2 or 3), it is not only important to dry the structure, but disinfect and often deodorize.

Ultra Low-Volume (ULV) Foggers- used to atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. It can also be use to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers- dispenses solvent-based products by creating a dense fog that consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles.

The bottom line... ALWAYS treat a water damage seriously. Call a professional contractor that is trained and experienced in property damage restoration.

CallSERVPRO ofCampbell/Los Gatosfor any restoration needs you may have at (408)371-4001

SERVPRO Campbell/Los Gatos is ready for any Emergency at your Business.

7/19/2018 (Permalink)

Flooding and water damage events at Long Island commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In any emergency situation in your business, give us a call an we'll be there fast with the help you need. 

SERVPRO of the Campbell/Los Gatos specializes in cleanup and restoration of commercial and residential property after a water damage, fire and mold events. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Do Biohazard Cleanup

7/19/2018 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Campbell/Los Gatos is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Common Biohazard Encounters

Sewage Backups – Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens – We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Professionals clean, disinfect and deodorize the structure.

Crime Scene Residues – From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism – From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents

Restoring Your Campbell Commercial Property After A Water Damage Event

6/16/2017 (Permalink)

Water Damage Restoring Your Campbell Commercial Property After A Water Damage Event We work with Property Managers to asses the situation asap and come up with a solution to minimize disrupting the tenants and customers.

Flooding and water damage events at Campbell Commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Campbell

SERVPRO of Campbell specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Campbell Residents: Follow These Mold Safety Tips If You Suspect Mold

6/16/2017 (Permalink)

Mold Remediation Campbell Residents:  Follow These Mold Safety Tips If You Suspect Mold Be careful! Without proper training, you could be spreading mold throughout your home!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Campbell for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Campbell specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (408)371-4001

For Immediate Service in Campbell, Call SERVPRO at (408)371-4001

6/16/2017 (Permalink)

General For Immediate Service in Campbell, Call SERVPRO at (408)371-4001 Residents: We provide immediate service day or night! Call us at 408-371-4001 anytime!

SERVPRO of Campbell provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Campbell. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (408)371-4001.

Residential Services

Whether your Campbell home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Campbell commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROcampbell.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

What to Do is your personal belongings have been damaged by water

6/16/2017 (Permalink)

One of the most common topics after a client suffers water damage, is how and what they can save from water damage.  Unfortunately, there is no clear cut answer to this question. Every water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

Type of Water Damage

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. If you are dealing with clean water, the chances of you being able to save some of your belongings is higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it may bring.

Porous vs Non-Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like mold growth, and damage beyond repair. This is not always the case and if handled quickly and properly, many times these items can be saved as well. On the other hand, porous materials like marble, metal, and porcelain - among others - usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple cleaning is usually no problem.

Amount of Time water saturated the items

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet for. The longer an item sits in water, the deeper it can penetrate. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

Factor in the Replacement Cost

Water damage restoration of personal belongings is no different than any other type of repair. You will always want to evaluate how much it is going to cost to repair something versus simply replacing it. Is the item you want to save really worth paying a professional to do work on it? Sometimes it is, sometimes it is not.

You should also take into account that paying for restoration does not guarantee your item will be returned to its original state. If that’s the case, you’ll have to replace the item anyways.

If you are unsure about whether or not one of your items could be salvaged, it is best that you get it analyzed by a professional. If you hire a water damage restoration company to handle a dry out of your property, they will be able to assist you in assessing damage to your personal belongings as well. To speak to a professional water restoration representative at SERVPRO, contact us today at 408-371-4001!

Tips For Warm Summer Days

6/16/2017 (Permalink)

With summer only one week away, now's the time to start preparing your new home for the warmer months.

From saving money on your electric bills to giving your home’s interior a seasonal refresh, a lot can be done now to make sure your new home is in optimal shape for years to come. To help get you started, here are just a few summer home maintenance tips:

Interior

There are also plenty of things you can do to get your home summer ready from the inside.

Since warmer weather brings thoughts of a well air-conditioned home, let’s start with the AC system.

With spring allergies in full swing and warmer temperatures on their way, it’s crucial to be sure your air filter and AC system are working properly to keep the air as clean as possible.

Annual maintenance is recommended to make sure that your HVAC unit is in top shape for the warm days!

Keep Cool out there! 

Home

6/8/2017 (Permalink)

General Home General cleaning of a home that has been cleaned for 7 years.

Title: IICRC Certified Firm

  • Alternative Title: Our Highly Trained Restoration Specialists can restore your Campbell Home

Category: General or Home Page

We are an IICRC Certified Firm

Body:

SERVPRO of Campbell is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Campbell

SERVPRO of Campbell specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Campbell 24 Hour Emergency Water Damage Service

5/17/2017 (Permalink)

SERVPRO of Campbell is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 408-371-4001
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Campbell has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?
About SERVPRO of Campbell
SERVPRO of Campbell specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Campbell Smoke and Soot Cleanup

5/17/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:
Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Campbell will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 408-371-4001

Does Your Campbell Home Have A Mold Problem?

5/17/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

 

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 408-371-4001

Restoring Your Campbell Commercial Property After A Water Damage Event

5/17/2017 (Permalink)

Flooding and water damage events at Campbell commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Campbell

SERVPRO of Campbell specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

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