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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Protect Your Revenue Stream With Interruption Coverage

5/11/2022 (Permalink)

Business interruption insurance form and red pen for signing. Interruption insurance can extend a lifeline to your company after a fire.

Protect Your Revenue Stream With Interruption Coverage

Whether you own a large company or a smaller one, your revenue stream is vital to your success. Anything that prevents your business from making or selling products and services can lead to a cascading series of problems:

  • Inability to pay creditors
  • Laying off of staff
  • Inability to pay taxes and regulatory fees

Interruption insurance can extend a lifeline to your company after a fire. This is often a time when operations must cease for an indefinite period. Until your facility in San Jose, CA, is restored by a professional fire mitigation franchise, you will likely see a sudden drop in business income.

What Is Covered by Insurance for a Business Interruption 
Depending on your policy, it will likely last for the time your facility is shut down after a covered event such as a fire. Its purpose is to restore lost revenue at a critical time, and it can make the difference between a company surviving a fire and one that goes out of business. Typically interruption insurance policies provide payments for a variety of expenses:

  • Money for commitments such as loans or taxes
  • Payments for company payroll
  • Money for lost revenue based on past earnings
  • Payments for utilities
  • Expenses for setting up a temporary operation center

How Rapid Fire Restoration Helps
Both your company and your insurance provider benefit from an efficient restoration of your commercial building. This reduces expenses across the board, allowing your company to get back to its core business. Successful recovery begins with a team of fire mitigation experts coming on-site and taking care of soot, smoke and water damage. The more efficiently this is accomplished, the quicker your employees can return to work in a safe environment.
Most companies will benefit from an appropriate interruption insurance policy. It will give you peace of mind and take care of expenses after a catastrophe.   

5 FAQs About Flood Insurance

4/26/2022 (Permalink)

Flood insurance form on a table with a book. Flood insurance is a policy you can get to offer protection for your business against flood damage.

Five Flood Insurance Frequently Asked Questions

Some areas practically require a flood policy. In other areas, business owners may not have even heard of flood insurance. If you're in this category, you probably have a lot of questions. Here is some information that can help answer your questions.

1. What Is It?
Flood insurance is a policy you can get to offer protection for your business against flood damage. It is either an add-on or a separate policy from your standard commercial insurance policy, which won't cover flood damage.

2. What Does It Cost?
On average, flood insurance for small businesses in Santana Row, CA, is roughly $1,000 per year. However, what you end up paying for your policy is based on your deductible, how much coverage you want, and your risk levels.

3. Is It Necessary?
You may never actually need your flood insurance. In these cases, you may feel like you are wasting your money on commercial insurance when you could be investing it in new equipment or other items. However, if you don't have flood insurance and you experience flood damage, your business could go underwater trying to pay to repair the damage.

4. How Do You Buy It?
To purchase a policy, you're going to need to talk to your commercial insurance agent. You can also search for alternative providers who offer flood insurance. Before reaching out to an agent, ensure your business meets the requirements for the recommended policy. Pick a company that offers a policy in your price range that covers all of your equipment.

5. Are Elevation Certificates Important?
In high-risk zones, elevation certificates are used to calculate the potential costs of hiring a storm remediation company. These are important because they tell your insurer your elevation, compared to typical floodwater heights.
Ultimately, whether you purchase flood insurance should be based on your comfort level with your current FEMA risk zone. However, you could end up in a situation where you need it to prevent your business from failing.

What Is a Flood Cut and Why Is It Necessary?

4/16/2022 (Permalink)

Flood cut performed on drywall In some instances, a flood cut will need to be made to properly restore the function of your building.

If you have experienced flooding in your commercial building, it may be necessary for the restoration company to perform a flood cut. This is probably an unfamiliar term for most business owners, so this guide will provide a brief explanation of what it is and why it is done.

What a Flood Cut Is

When a water restoration company in West Valley, CA, needs to cut the drywall in your building, this is called a flood cut. The reason this is called a flood cut is that the cut is made 12-18 inches above where the flood damage stops. It is done to facilitate drywall tear-out. A flood cut may be performed in a variety of situations:

  • Wall has been touched by sewage water
  • Damage is too severe to save the wall
  • It isn't practical to dry out the wall without removing sections

When a Flood Cut Is Necessary

Flooding sometimes causes sewer lines to back up which can lead to your building being exposed to contamination. A wall that has been contaminated by sewage can not be salvaged because the materials may contain harmful bacteria or pathogens. Additionally, a flood cut needs to be performed on walls that contain insulation, because insulation can not be dried out and still function properly as insulation.

Situations That Do Not Require a Flood Cut

If the water that damaged the wall was from a clean source, such as a pipe leak, and there is no insulation, the restoration company may be able to salvage the wall by using an injection system to dry out the inside of the wall without cutting the drywall. Most restoration companies will make every effort to salvage as much property as possible.
When a building has been damaged by flooding, restoration services will work with you to attempt to salvage your property. However, in some instances, a flood cut will need to be made to properly restore the function of your building.

4 Tips for Maintaining a Commercial Roof

4/11/2022 (Permalink)

Missing shingles on a roof Missing shingles on a roof.

Four Commercial Roof Maintenance Tips

A roof is something that can easily be overlooked, but your Monte Sereno, CA, property relies on it to keep everything underneath it safe and dry. Once roof damage happens, it may mean more than needing a roof rebuild. Missing shingles, damaged membranes and other issues lead to issues that may require the services of water damage and restoration professional. Although the unexpected can happen, the following four tips make it easier for your roof to weather the storms.

1. Preventive Maintenance

The top way to avoid roof damage is to stay on top of maintenance. Business owners should regularly check for any leaks, standing water and blocked drains. These often lead to other issues. Any signs of missing pieces indicate there may be hidden trouble lurking.

2. Regular Inspections

Along with visibly checking the roof, it should be professionally inspected annually. A professional will have the expertise to look for other issues, such as weak spots, sagging and structural issues. Scheduling this inspection may mean the difference between an inexpensive repair and a costly new roof.

3. Keep It Clean

Especially after a storm, it is important to check for wind damage and ensure the roof is clean of leaves and branches. Along with potentially clogging a drain, debris piling up invites the growth of algae. If that happens, it can start to deteriorate the roof faster. It may also lead to mold growth.

4. Inspect Roof Equipment

Most commercial properties have some time of equipment on the roof. Whether an HVAC unit, ventilation, or skylights, these items should be regularly checked to ensure they are functioning properly. If any damage is discovered, repairs should be immediately made to avoid a leak.
Although Mother Nature may eventually lead to some kind of roof damage, staying on top of maintenance and inspections increases the chances of the roof lasting longer.

Roof Leaks and Mold: Your Top Questions Answered

3/31/2022 (Permalink)

Hand pointing to mold growth on ceiling A leaking roof can lead to mold damage.

Roof Leaks and Mold

The last thing you want to worry about is a leak in your building’s roof. If the leak is small, it can be tempting to stick a bucket under the leak and put off the repairs. Don’t give in to this temptation! A leaky roof can lead to all kinds of problems in a short time, such as black mold, swollen wood, and soggy sheetrock. The answers to the following common questions hold the clues to avoiding a moldy, leaky mess in your Los Gatos, CA, building.

1. How Long Does It Take for Mold To Start Growing?

Mold spores are always present in the air, both outside and in your building. These spores remain dormant while they are airborne. When the spores land on a moisture source, such as a ceiling leak, they begin to feed and reproduce. Since the spores are already present in the air, you don’t have much time after even a small leak before the spores become active. Black mold spores typically become actively growing mold within about 24 hours after the leak begins.

2. How Can I Prevent Mold From Forming?

The key to avoiding a mold infestation is to act quickly as soon as you discover a roof leak. Try to identify resolve the source of the leak, to stop any more water from entering. Use towels or a shop vacuum to dry surfaces as thoroughly as you can. A dehumidifier may also help. If the leak is large, or if you can’t easily identify the source, contact a professional contractor as soon as possible.

3. What If Mold Has Already Appeared?

If the leak has existed for some time before you noticed it, don’t waste time: Contact an experienced mold remediation company right away. DIY cleanup efforts are often ineffective, and mold will continue to multiply in the meantime.
Don’t let a leaky roof turn into a black mold nightmare for your building. Understanding the mold growth cycle and acting quickly when you discover the leak will save you time and money.

Three Steps to Take Immediately After a Building Fire

3/30/2022 (Permalink)

Visible damage to a commercial building following a structure fire Commercial fire damage in Saratoga, CA.

What To Do After Sustaining Fire Damage In Your Commercial Building

A destructive fire can be disastrous for a company. If a fire occurs in a commercial building in Saratoga, CA, there are important steps to take immediately after the blaze is extinguished. Here are three suggestions for what to do after sustaining fire damage at a commercial building.

1. Secure the Building

After a fire is doused, other problems may, unfortunately, occur, including looting. Once it is safe to do so, it may be beneficial to secure the building to help deter any thieves from gaining access inside the property and stealing valuable items. Boarding up windows and doors may help to keep intruders out of the business. And if it is safe to enter the building after a fire, consider removing as many valuable items as possible that are salvageable. At a business, these items may include computers, hard drives, various electronic equipment, as well as important files and paperwork.

2. Repair the Damage Swiftly

Fire cleanup and property repair is a top priority. It is important to work with professionals who specialize in fire restoration and repair in order to fix the damage caused by the blaze. Fire damage may cause major structural damage to a commercial building, and ensuring that it is safe – especially for employees to return to work at the business – is vital.

3. Plan for a Road to Recovery for the Business

A fire at a business may result in a loss of revenue for an extended period. Coming up with a plan to handle the possible financial hardship that may follow a disaster is critical. This plan may include relocating employees to a temporary office building or allowing them to work from home so that the company can still operate.
Fire damage can be devastating, but it does not have to destroy a company. Following these tips and addressing the situation in a timely manner may help a business to resume operations quickly.

3 Ways Restoration Professionals Assist Insurance Adjusters

3/25/2022 (Permalink)

air movers and a dehumidifier placed on the floor Storm restoration services in Campbell, CA.

Restoration Experts Assist Insurance Adjusters in Three Ways

Successful storm restoration depends on collaboration between restoration professionals and insurance representatives. The ready availability of damage documentation and accurate estimates can accelerate the claim settlement process. Whether you are an insurance agent or own property in Campbell, CA, you should be aware of three areas in which insurers and restoration experts can work together to provide the most efficient and effective disaster response services.

1. Restoration Teams Arrive Sooner

Restoration franchises often have the resources necessary to arrive on-site for storm response in less time than insurance representatives. Insurance agents and adjusters may be slowed down by the number of clients reporting damage in an area. Franchises that are part of a large corporate network can readily obtain the staff and resources that are necessary to meet spikes in demand.

2. Restoration Experts Document Damage

Documentation is another area in which restoration professionals can assist insurance representatives with storm restoration. These experts know exactly what to look for in a residential or commercial property that has sustained damage from a storm and can take photos, record videos and make lists of partial and total losses to make insurance adjusters’ and agents’ jobs easier.

3. Mitigation Starts As Soon As Possible

Once the damage has been documented, a restoration team can start taking measures to mitigate flood damage. Pumping out water sooner rather than later may limit the severity of primary damage and prevent secondary damage, such as mold. The first 24 to 48 hours after damage occurs are crucial for successful restoration.
In the event of a major storm that causes large-scale losses, insurance representatives will be tasked with inspecting damage at many properties in Campbell, CA. The ability to rely on a preferred storm restoration vendor to document damage and calculate an accurate estimate of restoration expenses can expedite mitigation in the short term and eventually claim settlement.

Restoring Documents After Water Damage

2/26/2022 (Permalink)

Wet documents Your clients may be able to salvage documentation that was damaged.

Document Restoration After Water Damage

When a client's property suffers storm damage, it may be on more than just building. A document restoration service like that offered by a local SERVPRO in San Jose, CA, can help your client get back on track. Documentation can include everything from account statements to invoicing, and the ability to salvage these can help save valuable time and money.

Services Offered

A professional restoration service can offer a number of ways to recover your client's documentation. These may include

  • Freeze-drying
  • Cleaning
  • Gamma irradiation sterilization
  • Digitizing
  • Deodorizing

Depending on damage type, these processes can be utilized to restore a variety of damage documents, including X-rays and photographs.

Technology Used

The process of document restoration involves the use of modern technology. Gamma irradiation is used to sterilize the documents without causing further harm. The documentation can then be freeze-dried which is a process approved by the National Archives. Your client can trust that their paperwork will not only be in safe hands but can be restored. Taking advantage of additional services, such as digitization, may offer further benefit.

Additional Services

In addition to document drying, SERVPRO offers several other services your clients may be interested in. They can also offer digitization services. This is the process of converting documentation into an electronic form so it can be stored on a server safely out of harm's way.

With a document restoration service, your clients may be able to salvage documentation that was damaged along with their other property. A restoration team can use the latest technology to help get these important pieces of paperwork in order. They may also be able to digitize the documentation allowing for it to be backed up on to server, to help prevent any further loss. If you have any questions about what the service can do for your clients, a restoration professional may be able to help.

A Comprehensive Guide on How to Use a Fire Extinguisher

2/21/2022 (Permalink)

PASS method fire extinguisher When grabbing an extinguisher, think “PASS.”

How to Use an Extinguisher

If you’ve gone your whole life thus far without knowing how to use a fire extinguisher, there’s no need to be too embarrassed! In fact, a majority of Americans claim they don’t know how to use one. Although an extinguisher is rather simple to use, you don’t want to waste time while a fire is quickly spreading in your home in Santana Row, CA. Here are the basics of how an extinguisher works, so you can act swiftly!

When grabbing an extinguisher, think “PASS.”

  • Pull the pinout of the handle
  • Aim the tip of the nozzle at the bottom of the fire
  • Squeeze the extinguisher’s trigger
  • Sweep the hose from one side to the other side until the fire is out

Once all these steps are completed, assess the fire damage and called fire restoration services if necessary.

When You Should Use a Fire Extinguisher

You will need to quickly assess the situation and make the decision to either attempt to put out the fire or run. Extinguishers can be used for small fires that just started. For example, a kitchen fire that starts while you’re cooking can easily be put out before it spreads any further. However, a large fire requires you to evacuate the area and contact the fire department.

How To Know Your Extinguisher Is Fit for the Job

There are several different extinguishers designed for different types of fires. You will need to check the label of the fire extinguisher to see if it is a Class A, B, or C. This identifies whether it is designed to handle wood and paper product fires, liquid fires, or electrical fires. Some extinguishers are identified as A-B-C and can handle all three types of fires. Also, make sure it is pressurized and charged.

If a fire ever occurs, acting as fast as possible is key to minimizing fire damage to your home. Memorize the information in this guide for the best chance of putting a fire out before it’s too big for you to handle.

Tips for Protecting Your Property from Flood Damage

2/2/2022 (Permalink)

Drying equipment placed on warehouse area Storm damage in a West Valley, CA warehouse.

How To Protect Your Property From Storm Damage and Flooding

Flood damage can seem like a remote, theoretical risk – that is, until it’s in your face. Fact is, experts have estimated flood costs for the globe’s 136 largest coastal cities could cost $1 trillion annually by 2050. Wise property in West Valley, CA, property owners are thinking ahead by creating a flood plan. Not sure how to protect your property from storm damage and flooding? Here are a few tips.

About Floods

Federal officials define flooding as partial or complete inundation of 2 or more acres of normally dry land area or of 2 or more properties. Typical causes include:

  • Overflow of inland bodies of water
  • Rapid accumulation of surface runoff
  • Mudflow

All can create damage, but even just an inch of water can result in recovery costs estimated to average $27,000. Being prepared won’t eliminate the risk, but it can help minimize the costs of recovery.

Inspect Your Property
Part of flood-proofing a building is making sure that you inspect it regularly. Look for cracks in the foundation or other structure systems that could be vulnerable in high waters. Also check:

  • Flood panels, to ensure the panels or gaskets are working
  • Drainage systems for signs of damage that could prevent the pipes from draining properly

Apply Waterproof Sealants
Invest in waterproof coatings and sealants and apply thoroughly to foundations, walls and even doorways of your property. This so-called “dry flood-proofing” measure can form a thin but sturdy barrier that can minimize flood damage effects.

Invest in Water Pumps
Foundation vents encourage water to flow through a building rather than pooling around it, reducing the pressure flood waters can put on walls. This type of “wet flood-proofing” is particularly useful in buildings with basements.
Flood damage can be devastating both physically and financially. Get ahead of the risk with these tips and by identifying a local water cleanup specialist in case the worst does happen.

Where There’s Fire Damage, There’s Sure to Be Water Damage

1/30/2022 (Permalink)

Firefighters putting out a fire in a big building Commercial fire damage in Monte Sereno, CA.

Fire and Water Damage In Your Building

A structural fire can cause serious damage, but unfortunately, the flames aren’t the only damaging element to wreak havoc on your building and its contents. In order to put out a raging inferno, firefighters have to use massive amounts of water and other chemicals, which means that whatever the fire didn’t ruin, the water surely did. In addition to having to deal with fire and smoke cleanup, you will also be forced to deal with water cleanup. So, where do you start? FEMA recommends doing the following immediately after a fire:

  • Contact your insurance agency
  • Turn off the utilities
  • Create as much ventilation as possible
  • Contact a cleanup crew

Reach Out to Your Insurance Provider

First things first: you need to report the fire to whichever agency will be compensating you for damages. The longer you wait to report the fire, the slimmer your chances will become of recovering the full cost of damages.

Turn Off the Utilities

This is important for a number of reasons. For one, you can save money by shutting off the utilities you won’t be using for the foreseeable future. Two, by leaving the gas or electrical running, you may unwittingly cause another fire or explosion. If you don’t know which utilities to turn off, the Monte Sereno, CA, water cleanup crew can help.

Create Airflow in Your Building

Part of fire cleanup efforts includes ridding buildings of smoke odors and the harmful contaminants caused by soot. You can aid the fire restoration team in their efforts by opening as many windows as possible and creating adequate airflow. However, only do this once you’ve been given the go ahead by the fire department.

Contact a Water Cleanup Crew

A professional fire cleanup crew can help you separate all salvageable items from the non-salvageable. They will have all the necessary water extraction equipment to effectively free your building of excess moisture and get it to the point where it can be recovered (if that’s an option). Finally, professional cleaners will remove all damaged materials, wash down all surfaces and advise you on what you need to do bring your building back to pre-fire condition.

How to Handle Sewer Backup

1/30/2022 (Permalink)

dirty water on the floor No one wants to have to go through a sewer cleanup.

How to Deal with a Sewer Back-Up

Of all the dirty jobs you have to do as a homeowner, sewer cleanup is going to take the cake. When there’s a flooded toilet involved, or when a storm triggered a sewer backup, it’s time to start weighing your options. If you’re feeling overwhelmed, here is what happens during a cleanup effort:

Pump It Out and Dry It Out

All the gunk that comes along with a sewer cleanup has to be taken out. You or your cleanup professional will have to start the process right away. Often, sump or trash pumps will be used to clear the water from your home. Then, with the use of fans and dehumidifiers, your residence will be dried.

Restoration and Carpet Repair

Carpets have to be considered in the sewer cleanup. Most of the time, carpets are not able to be saved, they have to be replaced after coming in contact with sewer backup. However, there are cases where they may be able to be salvaged. In these instances, the carpets have to be removed and scrubbed thoroughly. Remember that moisture is a breeding ground for mold, and when it comes to porous belongings, there are places for the mold to hide. Everything must be disinfected and cleaned.

Odor Elimination

The problem after sewer cleanup is that sometimes you still have to figure out what to do about the smell. The cleanup process will remove most of the scent, but not always all of it. If you find that the odor is lingering in your home, you can utilize HEPA air filters to clean the air and air fresheners to make the situation tolerable. Over time, the smell should fade.

No one wants to have to go through a sewer cleanup. It can be a difficult task, but when taken seriously and with the help of specialists in Saratoga, CA, your home can be clean again in no time.

Top Reasons Homeowners Insurance Won’t Pay for Your Mold

1/30/2022 (Permalink)

Black mold spots on a white wall Black mold damage in a home in Los Gatos, CA.

Top Reasons Why Your Mold Isn't Covered by Your Homeowners Insurance

You’ve kept your home in tip top condition but mold has still reared its ugly head. Fungus happens to even the most meticulous of homeowners, but fortunately you have mold coverage, right? This is an assumption that many Los Gatos, CA, homeowners have learned is incorrect only after being saddled with major bills. The truth is, with little exception, most homeowner’s insurance doesn’t cover fungus growth. Here are a couple of the top reasons why.

How costly is mold removal?

Getting rid of mold is no small task, and that’s one reason insurance companies are reticent to cover it. Repairs can run up to $6,000 and then some. That estimate includes things like:

  • Inspections
  • Air quality tests
  • Remediation
  • Restoration

If you’re expecting your homeowner’s insurance to pay for all of this, think again. Here’s why.

It’s Not a “Covered” Peril

On average, a homeowner’s policy pays for fungus growth damage caused by a “covered peril.” Such perils are events that are already covered in the policy, and typically include fire, lightning and vandalism – unlikely causes of mold!

You Caused the Damage

If mold resulted from something you did, your policy won’t cover it. Leaving around wet towels and other materials, resulting in a mold infestation is one example. Another is if a preventable water leak or other maintenance failures led mold to flourish.

It’s Flood-Related

A natural disaster like a flood might seem like a covered peril, and such events can indeed be covered, just not by a standard policy. Flood damage is typically covered by a flood policy separate and apart from typical homeowner’s insurance. That damage can include mold.

Knowing what your homeowner’s insurance will and won’t cover when it comes to fungus growth is key to being prepared. Speak to an insurance expert about mold insurance and mold remediation to learn how to get the protection you deserve.

How Long Does Sewer Damage Cleanup Take?

12/30/2021 (Permalink)

Overflowing broken toilet Contact a plumber to fix a flooded toilet or any underlying issue.

The Stages Of Sewer Cleanup

Cleaning up sewer damage may take a week or longer, depending on which building materials have been exposed to contaminated water. The following timeline can give building owners and managers a clearer sense of the stages of sewer cleanup.

As Soon As Possible

The minutes and hours immediately after a sewer backup are the most critical for limiting damage. An owner, manager, or cleanup service should take measures to

  • Prevent contaminated water from spreading
  • Eliminate standing water
  • Pre-treat an area with disinfectant

Contact a plumber to fix a flooded toilet or any underlying issue. Next, it is important to remove all standing water. Damage will intensify the longer water stands in a structure.

24 to 48 Hours

Sewer cleanup should take place during the first two days after sewer damage. A building owner may want to hire a damage mitigation service to

  • Eliminate water
  • Tear out damaged materials
  • Clean and disinfect

Drywall or carpet are porous and may not be able to be completely disinfected. These materials should be thrown away and replaced to avoid recontamination or microbial growth.

Several Days

Restoration experts should promote drying in the days after sewer damage occurs. Ventilate an area with air movers and fans or run a dehumidifier to maintain low moisture levels. Mold is less likely to thrive in an area that has been cleaned, disinfected, and dried.

7 to 10 Days

Depending on the materials involved, the sewer damage cleanup and restoration process may take a week or longer. Wood flooring calls for specialized treatments that will add more steps to the process. It is important to allow all surfaces to dry before attempting to repair or rebuild the damaged area.

While a building owner or manager may be able to clean up after a sewer backup, restoration professionals can obtain the best results in the shortest amount of time. Contact a sewer cleanup service in Los Gatos, CA.

3 Tips for Filing an Insurance Claim

12/30/2021 (Permalink)

Ceiling collapsed from a house due to water damage Water damage in a Monte Sereno, CA.

Filing a Water Damage Claim

A pipe burst in Monte Sereno, CA, and you now have a flood covering the entire first floor of your house. In this unfortunate situation, it is fortunate that you have homeowners insurance. When do you file an insurance claim for the water damage? What is your responsibility as the homeowner? Review the following three tips to help the process of filing a water damage claim go as smoothly as possible.

1. Act Fast

The best time to contact your insurance company after a flood wreaks havoc on your home is as soon as possible. First, ensure that you and your family are safe. Second, call your insurance agent to report the loss and find out the next steps. Each insurance company has its own specific policies and procedures when it comes to filing an insurance claim, and by adhering to these you help speed the process along. Next, contact a water restoration company to assess the damage and begin the process of water removal, dehumidification and restoration.

2. Keep Records and Receipts

Before any work is completed, take pictures of the water damage and make a list of all damaged contents in your house. Keep copies of the claim forms you complete. Save every related receipt including work done by the water restoration professionals as well as expenses accrued from hotel accommodations if your home is unlivable.

3. Partner With Professionals

Communicate and share records with the insurance adjustor assigned to your claim. Keep in close contact with the restoration company, and request copies of all paperwork and receipts. The water restoration specialist and insurance adjustor may communicate directly with one another as well. If something is unclear to you, ask for clarification.

Filing an insurance claim for water damage at your home in Monte Sereno, CA, initially may seem overwhelming. By following the above tips, you can reduce the uncertainty and stress of the situation for you and your family.

Save vs. Dispose Of: What To Do After a Fire

12/30/2021 (Permalink)

Burned household items. Damage to a house due to fire When your West Valley home experiences a fire, we are the team to call.

What To Do After a Fire

Dealing with fire damage in West Valley, CA, is devastating and costly. You want to save everything you can, but some items you should throw away immediately because they’re not worth the health risk. Be wary of:

  • Food
  • Cosmetics
  • Medications
  • Clothing/Bedding

For the least risk, it is recommended to discard all the above, but there are some things you can look for to see if any are salvageable.

Food and Beverages

All food and drink sitting out or in permeable containers should be discarded. Even if the items were not in direct contact with the fire or smoke, exposure to high heat and the hazardous chemicals that heat triggers can make anything exposed dangerous. Even food in sealed containers can be affected by the chemicals on those jars and cans reacting to the high heat. The only foods with a shot at being safe are the items in the refrigerator, but before trying to save them, make sure the following is true:

  • The food is still cold, and food in the freezer still has ice crystals
  • There is no smell of smoke inside
  • No soot is visible anywhere inside
  • The food has no visible damage or weird odors

Cosmetics and Medications

Since these are in direct contact with skin or are ingested, it is equally important to make sure they do not show any signs of damage. You should throw away any exposed cosmetics or medications immediately. Anything warped or covered in soot or fire extinguisher dust should be tossed as well.

Clothes and Bedding

Clothes and bedding are probably the most salvageable of all these items. Anything that is not burnt can often be saved after professional cleaning, but remember these come in direct contact with your skin and the skin of your loved ones. Take proper care to get them disinfected and be especially wary of any clothing or blankets for babies or young children.

Always make safety the priority. If you are ever in doubt about any items, it is better to throw away than test your luck. While they may be expensive to replace initially, preventing health concerns will save both heartache and money later.

Should You Invest in Flood Insurance?

11/23/2021 (Permalink)

Flood insurance form on a table with a book. Purchase flood insurance for your commercial property.

Should You Buy Flood Insurance?

Natural disasters often happen without much advance notice, and the damage can be devastating. Fortunately, many types of damage caused by events, such as heavy winds or lightning strikes, are covered by your commercial property insurance, but what about problems such as:

  • Blocked drainage systems
  • Broken dams
  • Overflowing rivers
  • Heavy rains

Some types of disasters require special coverage. For example, you need a special insurance policy if you want protection from this type of water damage. Consider the following questions and answers to determine whether your business needs flood protection.

Q: Doesn't my existing policy cover floods?

A: No. Most commercial insurance policies do not coverage floods, even those caused by hurricanes and similar storms. You'll probably have to turn to a national flood insurance program to get the protection you need to recover after suffering extensive water damage. In many cases, you'll need to work closely with remediation specialists who understand the true depth and scope of flood damages.

Q: How can I determine whether I'm at risk for flooding?

A: There are many areas of the country that aren't at the same level of risk for flooding as others. Location is the top factor in determining whether your business is at high risk. Use an online flood map tool to measure the risk at your location. Consider other factors, such as which floor your business is on and where your inventory is stored.

Q: What does flood insurance cover?

A: It's important to understand that this type of coverage often doesn't protect you from all flood damages. This special insurance does typically cover damage to your building and the contents of your structure. The property outside of your building such as landscaping and business vehicles, may not be covered by this insurance. This insurance probably won't cover your losses due to business interruption.

If you live in a flood zone in Saratoga, CA, you may need the added protection of a flood insurance policy. Don't skimp when it comes to protecting your livelihood.

Post-Fire Checklist: 6 Things To Do Immediately

11/15/2021 (Permalink)

Brick wall home covered covered with smoke damage after a fire, house is empty, windows are broken When it comes to fire damage repair and restoration, SERVPRO of Campbell is your only option.

What To Do After a House Fire

House fires don’t only happen to other Campbell, CA, homeowners. If you find yourself dealing with a residential fire, you probably want to stare fire restoration as soon as possible. Still, jumping the gun can be disastrous. Here are six things you should do immediately after a house fire.

1. Find a Place To Stay
Staying safe after a fire must be your primary concern. If your house has sustained fire damage, look for a long-term solution. Remember, you must find housing that accommodates you, your family and your pets.

2. Board-Up Damaged Windows and Doors
Your post-fire home may not be weathertight. It may also attract criminals. To protect your home until you can begin fire restoration, board up damaged windows and doors.

3. Contact Your Insurance Company
Your insurance adjuster will probably want to inspect fire damage as soon as possible. Once you are your family members are safe, contact a representative from your fire insurance company.

4. Work With Law Enforcement
Police investigators and firefighters will likely prepare an incident report. This report identifies the cause of your house fire. It is also essential for collecting insurance payments.

5. Prepare a Damage List
For both insurance and remediation purposes, you need a list of damaged property. Before a fire, try to create a list of your personal belongings. Add and subtract items occasionally to keep your list current and accurate.

6. Contact a Restoration Service
Even if your house fire is minor, you may have extensive smoke damage. By working with a reputable restoration service for smoke cleaning and other remediation, you put specialized skills and equipment to work for you.
House fires can be devastating. Fortunately, you don’t have to leave your home’s recovery to chance. By taking a few critical steps in the days following a fire, you increase your odds of having a successful fire restoration.

What to Do About Crawl Space Water

11/8/2021 (Permalink)

Water in a crawlspace If you find you have a wet crawl space you should contact a professional.

When you live in San Jose, CA, finding a wet crawl space in your home may not be something you immediately think can cause problems in your home. However, if left unattended water in the crawl space can lead to foundation damage and eventual mold growth.

Reasons Crawl Spaces Get Water

While it seems like a small area to worry about, discovering water in the crawlspace is not uncommon. Finding flooding in your crawl space can happen for several reasons.

  • Broken water lines
  • Subterranean water
  • Heavy storm rains
  • Improper drainage from downspouts and gutters
  • Improper sloping of landscaping
  • Over watering of landscaping

The first two in this list are perhaps what most people think crawl space water is from. However improper drainage from spouts and landscaping, and over watering can be equally culpable, and more preventable.

How to Deal With Crawl Space Water

If you find you have a wet crawl space or potential flooding issue it’s best to contact a professional to deal with the problem. They can assess the area containing flood water, and do what's needed to take care of the problem, find the water’s source, repair any damages, and further protect your home.

Tips for Preventing Water in the Crawl Space

There are a few things you can do to help prevent flood damage in your crawl space on your own. You can grade your landscaping so it slopes away from your home, and include irrigation or base layers into your gardens or flower beds to help direct water away as well. Also, ensure all hoses have been turned off after the watering is completed. Downspouts should include a back-splash and be angled away from the building, while regularly cleaning and maintaining gutters can help prevent water overflow that pools around the home’s foundation.

If you find you have a wet crawl space it’s best to quickly contact a professional to discover the root of the problem. Remember, there are things you can do to protect your home as well.

No Water Problem, No Mold Problem

10/30/2021 (Permalink)

Mold growth on wooden structure Mold found in Santana Row, CA.

If you have a mold problem, it’s likely that you had a water problem first. Proper mold prevention involves taking care of any water leaks, flood damage, water damage, humidity, and condensation in your home to ensure mold spores never have a chance to become actual mold growth. When it comes to mold prevention, you need a quick response after water damage in your Santana Row, CA, home.

Tips for Damage Control

Whether your home was flooded by a natural disaster or by bursting pipes, the most important thing to do for mold prevention is mitigate the water damage immediately. You can do this by:

Shutting off the water. Cut the water off at the source and immediately ensure that any pipes and fittings are completely drained dry.

Drying up the water. Mop up the water as quickly as possible. The longer water stands and stagnates, the more likely it is mold spores will feed on it to grow into a mold infestation.

Throwing out anything waterlogged. Even if those are your favorite curtains, if they’re soaked in water they need to be taken out into the sun to dry out – or thrown out if they’re already starting to pick up that musty mold smell.

Doing a complete tear-out. Water-damaged carpet, drywall, and wood can rapidly fuel mold growth with trapped pockets of water and organic materials. They may need to be completely torn out both to repair the water damage and prevent mold.

Inspecting for mold. Even with a rapid response, you may have been too late. Do a thorough inspection for mold throughout the house.

Call a professional. Even if you inspect for mold, you may not be able to detect hidden mold or spores just starting to grow into a fungal contamination. A professional can help you track down those tricky hidden mold spots and eliminate them.

Be Ready To Fight Small Home Fires

10/30/2021 (Permalink)

vector fire smoke carbon monoxide detector alarm Types of fire extinguishers.

How To Prevent a Small Fire In Your Home

Defense against a home fire starts with you. Thanks to the notification by the smoke detectors, you will see it first. Having the proper tools and understanding how to use them will give you an excellent chance of preventing a small fire from turning into a major disaster. The primary tool of choice should be a suitable fire extinguisher.

Look for a Suitable Code Rating

• Code A describes the effectiveness against normal combustibles including burning wood, paper and trash.
• Code B describes the effectiveness against burning gasoline, oil and burnable gasses such as propane.
• Code C means that it the extinguisher is safe to use on burning electrical equipment.

Ratings Can Be Confusing

For example, code 1-A:10-B: C means that it is 10 times better at B fires than a code 1-A:1-B: C unit. The best thing you can do is to go to a retailer with a knowledgeable staff. Explain what you plan to protect and they will help you select the best one for the job. They can also give advice on placement and use.

Choosing the Correct Size

Fire extinguishers are sold by weight. Heavier ones have more fire-fighting capacity but are also more difficult to handle. Lighter ones are easier to handle but there is a risk that they will empty before the fire is completely suppressed. The size decision gets easier if the extinguisher you choose has a hose. A 10-pound unit with a hose will be much easier to handle than a 10-pound unit without a hose.

Now You Are Ready

Owning a suitable fire extinguisher and knowing how to use it are the two keys to fire preparedness in the home. If you and your extinguisher succeed in extinguishing a fire, congratulations on a job well done. To help with the cleanup you can call upon the services of restoration specialists in San Jose, CA. Also, don’t forget to have your extinguisher refilled.

Partial Loss Due to Fire

10/29/2021 (Permalink)

Visible damage to a commercial building following a structure fire Following a fire, the extent of loss must be determined.

Fire Caused a Partial Loss

After a fire, there needs to be a determination of the level of loss. For example, in many cases, one doesn’t need to be an expert to see that a fire caused a complete loss. Along the same lines, there are many cases where one doesn’t need to be an expert to see that the loss is only partial. The question of fire loss becomes more difficult to evaluate when the structure houses a business. Commercial structures are more complicated, and the level of loss is not necessarily obvious to the untrained eye.

Structural Considerations

One of the most difficult things to evaluate in a fire-damaged business structure is the effect of heat. Very hot fires can soften or distort iron or steel or other features of structures. Before deciding that a structure is a partial loss, it is critical that a qualified engineer be engaged to evaluate the structure and look for any structural damage. It may turn out that a structure looks visually sound when, in fact, it is a total loss due to hidden damage.


Water damage is one of the most expensive components of fire loss. Hopefully, water damage is limited to a specific area. Of course, this cleanup gets more complicated if the water puts out the fire on upper floors. Water needs to be cleaned up as soon as possible because it can continue to spread or cause other problems.

Smoke and Soot

Unlike water damage that can be limited to specific areas, smoke damage can affect the entire structure. The same goes for soot. This damage will generally be more widespread than water damage and will require a massive cleaning effort. In open structures, the fire loss due to smoke and soot can be extensive.


Cleaning up water, smoke and soot requires specialists in fire restoration who have the proper equipment and training and pay close attention to detail. Fortunately, West Valley, CA, has such a team ready to start the process on a moment’s notice.

How To Prevent Water Damage During Construction

9/26/2021 (Permalink)

Kitchen flooding. A flooded site can derail the construction process.

Construction is generally a positive development for any business in Monte Sereno, CA. However, contractors must take proactive steps during the building process to protect the integrity of the site and avoid water damage and unexpected water pipe repairs.

1. Ensure Proper Drainage

Proper drainage is essential. Otherwise, water can pool and flood the work zone. For this reason, you must ensure the ground surrounding the building is properly graded, which will help divert rainwater away from the site.

2. Strategically Store Mechanical Equipment

To minimize the risk of damaging circuits and other vital components, avoid placing mechanical and electrical equipment is exposed, low-lying areas where water can easily collect.

3. Use a Protective Tarp

Without walls, doors, and windows, your building is susceptible to rain, snow, and other weather elements. Temporary building enclosure tarps create a barrier, helping to shield exposed internal components and building materials from potential damage.

4. Seal Windows and Doors

To prevent unintended water intrusion, you also need to ensure that all newly installed doors and windows are properly sealed and water-proofed.

5. Protect Pipes

Few contractors plan on a water pipe repair during the construction process. Protecting pipes is particularly important during the winter as temperatures drop around the freezing point. To safeguard against a broken pipe, you can insulate exposed pipes with rubber or fiberglass sleeves or direct a heat source toward them.

6. Keep Building Materials Dry

Plywood, drywall, and insulation are vulnerable to water damage. Wet plywood can warp, and saturated drywall is susceptible to mold contamination. Wet insulation loses its R-value, rendering it ineffective. To preserve these materials, find a location where they can be safely stored and protected from potential moisture exposure.

Staying on Schedule

A flooded site can derail the construction process. To minimize delays and the need for water pipe repairs, you should ensure that your team knows appropriate procedures to protect building materials and exposed pipes. If flooding does occur, professional cleanup specialists can assist you and help the project get back on track.

Three Ways FEMA Helps After a Flood

9/25/2021 (Permalink)

Flood defense Hopefully, these three facts will help you to understand FEMA and your local EMA branches.

If you live in a house that has experienced flood damage after a major disaster-level storm in the West Valley, CA, area, the Federal Emergency Management Agency will likely be on-site at some point. Here are three things that FEMA does to help homeowners like you after flooding has taken place.

1. Send Inspectors to the Site

Inspectors will be sent by this federal agency to storm-damaged homes such as yours for an overall evaluation of the destruction and how extensive it is. If an inspector comes to your house, expect them to take notes, fill out the paperwork with you, conduct interviews and survey each room. Photographs may be taken to document any loss. It is important to have proof of ownership for your property before the agent arrives in order for proper government documentation to take place.

2. Provide Shelter

This agency is well-known for helping increase the availability of shelter to flood and other storm victims, as well. It often works with state and local governments across the country to create and approve FEMA Compliant storm shelters in towns and cities across the United States. Your local Emergency Management Agency, or EMA, office can help you if you want to create a storm-safe area in your residential area.

3. Assist With Disaster Relief

Besides helping communities offer shelter to their residents, this agency helps such areas find funding for natural disasters such as flooding in order to provide for sufferers. Additionally, local EMA branches work with the federal office to get assistance in restoring their communities after storms and other similarly devastating disasters. For more information on how these agencies work together to help people rebuild their lives, talk to your local EMA office.

Hopefully, these three facts will help you to understand what FEMA and your local EMA branches do to help citizens like you after Mother Nature leaves tragedy in her wake. If you do find yourself in such a situation in the future, remember to stay calm and listen to what your local law enforcement says in order to stay as safe as possible.

Moldy Bread: In the Fridge, on the Counter

9/20/2021 (Permalink)

Close up of fuzzy mold. Bread mold is a common household problem.

Many people have had the experience of pulling out the peanut butter and jelly, knife and plate, and reaching for the loaf of bread in the cupboard bought a few days ago, only to find that it has white fuzz all over it. How did this happen? It hasn’t even been a week! Bread mold is quite common and happens in kitchens around the world, including kitchens in San Jose, CA.

What Is Mold?

The white, green, or black fuzz found on bread is mold. Mold is part of the fungi family, the most famous member being mushrooms. Fungi are different from plants because they do not use chlorophyll to transfer sunlight into energy. Thus, they must get their energy or food source elsewhere. Millions of mold spores travel through the air and can settle on food—in this case, bread—where they may rapidly reproduce if the conditions are right. Fungus growth on bread occurs for three reasons:

1. Desirable nutrients, e.g. yeast
2. Moist atmosphere
3. Warm environment

On the Counter or in the Fridge?

It is common to keep bread on the counter, in a breadbox, or in the cupboard. These places may attract bread mold more quickly than the fridge. They are often dark, humid environments that offer a perfect atmosphere for fungus growth. Fridge mold can occur, but it happens at a much slower pace because the inside of the fridge is colder and there is less moisture in the air. This means that mold can grow in both places, making the best choice for storing bread a matter of preference, atmosphere, and frequency.

A few of the best ways to ensure bread products do not go moldy quickly is to store them in the freezer and thaw them in a closed plastic bag when ready or to only keep amounts on hand for one to two days at a time.

Bread mold is a common household problem. Bread is often stored in warm, moist environments, which is the same environment mold needs to grow. In order to avoid mold growth, store bread in a cool, dry place, like the freezer.

How To Care for Water-Damaged Items After a Flood

8/18/2021 (Permalink)

ceiling collapsed from kitchen area, debris on counters of kitchen Water damage in San Jose, CA.

How to Handle Water-Damaged Items Following a Flood

Flooding in your San Jose, CA, home can happen for many reasons. Water in the home may be the result of a burst water pipe, a leaky sink or toilet, or a flood caused by nature. No matter the reason, water can seriously damage precious keepsakes, documents and other important items that you cannot replace. If you find yourself with waterlogged photo albums, toys or other important keepsakes after a flood, there are a few ways you can try to salvage them.

Gathering Items After a Flood

Flood waters can have a different affect on a variety of items. However, there are a few valuables that require special attention:

  • Artwork
  • Paper documents
  • Photo albums

If a broken pipe caused one room to flood and you know the water is not contaminated with sewage or dangerous chemicals, you can carefully gather these items from the water and start dry cleaning them indoors in an area with low humidity and away from direct sunlight. Sunlight can cause paper documents and artwork to fade or curl.

Determining Condition

You may not be able to salvage everything after a flood, but once water in your home recedes, taking stock of what remains can help you determine what is worth keeping. If some items have mud or silt on them, wash them away carefully with a low-pressure hose and set the items indoors to dry. A storm cleanup and restoration company can advise you on whether some objects affected by black water can be properly sanitized.

Handling Items With Severe Damage

If books, photos, or other fragile items are badly damaged, they might require special care. Try to air dry these items as much as possible, and then store them in plastic airtight cases until you can contact a paper goods restoration specialist.

When water in a home damages precious items, the effects can be devastating. However, knowing how to react and handle these items in case of a flood in your San Jose, CA, can help you act quickly and allow you to salvage as much as you can.

Why Mold Testing Should Be Left to the Professionals

8/12/2021 (Permalink)

Black mold spots discovered in the corner of a wal. Mold damage in a Santana Row, CA home.

Why Mold Testing Should Be Left to the Experts

When you are considering the problem of mold damage in your home, you may not believe you need mold inspection. After all, if you can see the mold already, do you need an inspector to tell you it’s there? However, what you may not realize is that mold comes in various strains, and each strain requires different remediation techniques. If you want to fully eradicate the mold in your home, you need an assessment from a trained professional, and here’s why:

  • A Santana Row, CA, mold remediation expert can identify the species of mold in your home and figure out where it is hiding.
  • A professional can provide mold cleaning tips based on the species of mold you’re dealing with.
  • A professional knows that spores are everywhere and will conduct an air quality assessment throughout your entire home, not just in areas with visible mold damage.

You Get What You Pay For

Many homeowners opt to buy at-home testing kits to save money, but the truth is that DIY tests can cause more monetary waste than savings. At-home kits are designed to pick up the presence of mold (which all homes have) but cannot indicate from where a problem originates or what species of mold is present. This is unhelpful when it comes to mold cleaning and remediation efforts.

When homeowners rely solely on at-home test kits, they may miss spores or existing growth when cleaning. In other instances, they may invest in mold remediation efforts for an entirely different species of mold, which would do nothing to kill the species currently invading their home. Mold growth left unattended can eat away at a house’s structure and cause costly problems.

Professionals can detect dangerous levels of mold and give homeowners accurate assessments of where mold is hiding and what cleaning needs to be done to kill that particular species. If you don’t want your mold cleaning efforts to go to waste, invest in a professional inspection. Anything less may prove to be a waste of your time and money.

Flood Aftermath Dos and Don’ts

8/4/2021 (Permalink)

Car rides in heavy rain on a flooded road Do not drive into moving water.

Dos and Don'ts in the Aftermath of a Flood

Flooding is the most common natural disaster in the United States, and it can happen in West Valley, CA, or more unusual locations. In the event that floodwater invades your home, there is a shortlist of what not to do to further complicate matters and potentially hamper your recovery efforts.

Don’t Tale Unnecessary Risks

After a flood event, keeping yourself and your family safe is the first priority. Take precautions to protect against injury and illness.

• Do not ignore evacuation advisories or mandates. Get to shelter and return to your home only when it is declared safe to do so.
• Do not drive into moving water. As little as a foot of water can sweep a vehicle away and tip or flip it. Most drowning deaths in floods involve vehicle use.
• Do not swim or wade in standing or moving water. Hidden objects and contamination can injure or sicken you and currents can carry you away.
• Do not wear clothing that is not protective. The contaminants in the deluge can cause serious illness. Debris and hidden hazards can puncture or cut skin.
• Wear rubber boots to protect yourself from electric shock.
• Keep your hands and face out of flood water to minimize the risk of infection.
• Avoid mold-contaminated surfaces that will begin to form within 24-48 hours of inundation.

There will be secondary concerns that you will need to handle correctly. It is natural to want to set things right as quickly as possible in a flooded home. Remediation efforts can begin right away, but first, call your insurer. Schedule an appointment with an adjuster to initiate your claim. Document all water damage with digital photographs and/or video. Thorough documentation will go a long way in negotiating a fair settlement with your insurer.

Flood water comes with certain perils. Make good decisions to stay safe while you wait for it to recede.

Four Common Myths About Mold

7/23/2021 (Permalink)

Mold growth in the corner of a wall Mold growth in Monte Sereno, CA.

Mold Myths: Four Popular Myths

Mold is something that a lot of people have heard about but may not fully comprehend. It’s on old food, health inspectors look for it, and it can be costly for commercial building owners in Monte Sereno, CA. However, if someone is part of the last group, it’s important to know the truths and myths about mold growth.

1. Black Mold Is the Most Dangerous Type of Mold

This is partially false. Black mold is dangerous, but it isn’t the only type that should worry a commercial building owner. If any type of mold is found, it should be considered dangerous and immediately quarantined until a professional cleaning service can be called.

2. Water and Mold Damage Ruin Everything

This is a complete myth. While restoration of electronics should be left entirely to the professionals, it is very possible to clean items exposed to mold growth. It may take some time, but most, if not all, of the belongings can be brought back to normal.

3. Water Damage Is the Only Cause of Mold

Mold can grow in multiple ways. One involves water, but high humidity can cause mold to manifest as well. Unless the humidity inside is kept under 45 percent, spores can begin show up within two to three days. It is better to keep the interior of the building cool and dry to maintain the structure.

4. Mold Can Be Completely Eradicated

Probably one of the biggest myths is that mold can be completely removed. Unless the structure is a laboratory, spores of different varieties will be present. In fact, there is a level that is considered normal for most buildings. Mold can become hazardous when the concentration of spores goes over a certain threshold.

There are many responsibilities to maintaining any structure. That is why it’s always important to know the truths and myths about mold growth.

Why Is It So Important To Clean Electronics After a Fire?

7/22/2021 (Permalink)

A person cleaning a camera For proper fire cleanup, you need to tackle the cleaning of electronics as soon as you can.

Why Is It Critical To Clean Electronics Following A Fire?

When your Santana Row, CA home has a fire in it, almost everything in it may be affected. Smoke damage can hurt various parts of and items in your home, including the following:

  • Electronics
  • Clothing
  • Building Materials

The fire cleanup process you have to undertake depends on what gets damaged in your home. Porous building materials and clothing may need to be thrown out. Non-porous belongings may need to be cleaned with ultrasonic equipment. If you have television sets, radios, DVD players, computers, or kitchen appliances that get damaged by soot, it is important you get them properly cleaned before putting them back into use.

Could Present a Hazard

If you fail to clean your smoke damaged electronics, they could present a major hazard. For example, turning on a computer that is lined with soot can lead to an electronic failure due to corrosion. Smoke residue contains acid that can corrode the metal surfaces in electronic devices. If you turn on the electronics before they are properly cleaned, you may end up doing more damage than the fire did. A soot-lined computer, TV or radio could be the source of another house fire.

Can Stop Extensive Corrosion

Typically, electronics only get further damaged when they are turned on. However, sometimes even being exposed to moisture or different temperatures can cause the corrosion to begin without the device even being powered on. For proper fire cleanup, you need to tackle the cleaning of electronics as soon as you can. The longer you wait to remove the soot the better the chances are that you'll end up with a destroyed electronic device.

Sometimes electronics come out of a fire without obvious signs of damage. However, one important part of fire cleanup is knowing that these items still need to be cleaned. The smoke building that may be in them needs to be completely removed by a fire restoration specialist to ensure no more damage is done.

5 Tips for Staying Safe While Using Space Heaters

7/13/2021 (Permalink)

Portable Electric Heater, Halogen Light Heater Space heaters can be a great way to stay cozy.

Avoid Dealing With a Burned Space Heater

Space heaters can be a great way to stay cozy. During cold weather in Saratoga, CA, they can help you to be more comfortable in your home, but they can also be a fire hazard. Luckily, if you keep a few simple safety tips in mind, you should be able to avoid dealing with a burned space heater.

1. Keep the Area Clear

One of the easiest ways a space heater fire can start is if there are flammable materials in contact with the heater. Keep anything flammable, especially items made from paper and fabric, well away from the heater.

2. Choose the Right Location

Anywhere that is too confined can create a perfect recipe for a burned space heater. Don’t put the heater beneath desks or other furniture. Instead, try to put the heater in an open area where it won’t come into contact with anything.

3. Pay Attention

It can be dangerous to leave space heaters unattended. You should never leave them turned on when you’re out of the room or away from home. If you’re paying attention to the heater, you should be able to stop problems before they turn into emergencies.

4. Use Safety Features

When shopping for a heater, you can try to find one that has an automatic shut-off feature. While you still should never leave the space heater unattended, it can be one more layer of safety.

5. Keep Filters Clean

Space heaters have filters that can become clogged with dust, pet hair, or other debris in the air. Clogged filters can cause the heater to overheat and ignite. Clean the filter regularly to help prevent any issues.

Fires can be dangerous and lead to extensive (as well as expensive) smoke cleanup. Don’t get stuck with a burned space heater. Being mindful of how and where you use your heater can help you to stay safe.

Preparing Your Business for Bad Weather: 3 Tips

7/13/2021 (Permalink)

The pipelines in the insulation and pressure gauges flow and return pipes in the boiler room of a private house household Insulate exterior pipes.

Protect Your Business From a Snow Storm

When freezing temperatures and snowstorms arrive in Los Gatos, CA, they can impact your business. Slippery roads can pose a danger for employees trying to arrive on time for their shifts, and single-digit temperatures can wreak havoc with your building’s pipes. However, there are a few ways you can protect your business, employees and customers if a snow storm is in the forecast.

1. Remain Aware of Watches and Warnings

Watch the news the night before and the morning of the impending storm. If the forecast says bad weather is imminent, you may want to consider closing for the day to protect your employees. Your web designer, social media managers and data wranglers may be able to do their jobs from home. Have your web managers announce the closure on your business’ page so your customers do not get injured trying to reach your business.

2. Insulate Exterior Pipes

If a snow storm is due to arrive, you may want to wrap your building’s pipes to prevent them from freezing. Frozen water can cause a pipe burst and flooding, which can cause serious damage to your building. Use rags or foam insulation on basement and exterior pipes to protect them from cold temperatures.

3. Have a Mitigation Plan in Place

If the worst should happen and your business suffers damage during bad weather, having a mitigation and restoration plan in place may help you recover faster. Contact a storm damage and cleanup service before the winter season and learn about their services and how their technicians might be able to help in case of flooding or other disasters. Careful planning can mean the difference between a quick recovery and weeks of closure.

A snow storm in Los Gatos, CA, can interrupt your business. However, having a bad weather plan in place can help you protect your employees and building and give you peace of mind all winter long.

Storm Damage vs. Flood Damage: What's the Difference?

6/18/2021 (Permalink)

Roof of an office has a hole due to storm damage, white plastic cover has been placed on roof hole Roof damaged due to storm in Campbell, CA.

Is Storm Damage The Same As Flood Damage

There are a lot of things you probably don't want to struggle with on your property, out of everything that could be on that list, flood and storm damage are likely at the top for most people. However, this begs the question: if they're both caused by water, how do you tell them apart? Here's a quick look at the difference between the two.

Storm Damage
Regardless of where it happens in Campbell, CA, damage to property qualifies as storm damage if it was caused by one of the following:

  • Rain
  • Wind
  • Lightning
  • Tornadoes
  • Cyclones
  • Hail
  • Waterspouts
  • Other natural disasters

The physical effects of a storm can usually be seen in the form of damaged shingles, a leaky roof, broken windows, holes in the wall and external house fixtures being torn away from the structure. As long as the damage wasn't caused by the overflow of a body of water during the storm, it should technically qualify as storm damage. It's important to note that earthquakes aren't typically covered in this category.

Flood Damage
Unlike a storm, damage from flooding is typically regarded as any normally dry land being covered by water that has escaped from a river, creek, lake, or other body of water. The damage is still considered flood damage whether or not it was caused naturally or by an external force even if the flood came from a canal, dam or reservoir after being modified, it still qualifies in the same category. If the damage came from a flood that was caused by inclement weather, it should still count as flooding so long as the storm itself isn't what damaged the building.
Whether you're dealing with floods or storm damage in Campbell, CA, it's important to know the difference between the two. Homeowner's insurance can be very particular about what is covered under a specific category, so speak with your agent if you're unsure what you're protected against.

"Effective Ways to Control Mold at Home water damage, mold growth, mold prevention"

6/18/2021 (Permalink)

white walls of a home covered with black spots of mold, mold growth inside a home Mold damage in Saratoga, CA.

There are certain things every homeowner in Saratoga, CA, never wants to encounter in their house. Mold is certainly high on the list. This fungal growth can spread quickly and pose challenges to you and your family members. The presence of mold can make it impossible if you are trying to sell your home. It can also damage building materials and personal belongings in your home. It often shows up as a result of water damage. Fortunately, there are ways you can stop it from appearing and eliminate it.

How Mold Gets Into Your Home

Mold spores are microscopic and are present in the air outdoors. Mold growth occurs when there is moisture. The following factors cause it to spread:

  • The spores enter the home through openings and on people and pets who enter.
  • Mold grows in humid conditions.
  • Mold will spread if not identified and removed promptly.

Fix Leaky Pipes and Plumbing Issues
Sometimes, mold can grow without you even realizing it. Broken or leaky pipes can drip water onto floors and walls for days, weeks or even months before you detect any water damage. Inspecting the plumbing in your home regularly will help stop mold from appearing and spreading. If you see any leaks, fix them immediately.

Ventilate Your Home
Mold will thrive if your home has stagnant air. If your home is feeling humid, or if there are moist areas, make sure there is good airflow. Opening windows or checking for blocked air ducts can help.

Call Professionals for Help
When your best efforts of mold prevention are not successful and mold shows up, call a professional mold remediation company right away. The pros have the right tools and skills to effectively remove mold. The technicians can also put measures in place to stop it from reappearing.
Following these tips can help you keep mold out of your house. Whether you have water damage or other issues to encourage mold, take action now.

Some Critical Mistakes With Flooding in Campbell That You Should Avoid

5/27/2021 (Permalink)

SERVPRO vehicle Our storm damage technicians have the equipment and experience to restore your property to pre-damage condition.

Proper Cleanup is Necessary after Flood Damage in Campbell

When property floods, various contaminants are introduced. Proper cleanup helps make the property habitable again and also forestalls future problems. You can only clean your Campbell property thoroughly if you understand the contaminants you are facing. We offer professional restoration services to help deal with the different aspects of damage “Like it never even happened.” 

Among the likely problems in cases of flood damage in Campbell is sewage backup. Because sewage is heavily contaminated, removal of porous materials in the affected area before cleanup is necessary. Carpets, pads, and insulation are among the porous materials that should be removed from the contaminated site. Our SERVPRO technicians have the expertise required to handle such removals safely. After removal, we pressure wash the affected area and use professional cleaning agents to eliminate any contaminants left. 

Floodwaters soil the affected areas with mud and other types of dirt. It can even sweep pet waste into concealed places. If such waste stays in place, it leads to foul odors in the house. Our SERVPRO team anticipates such issues, so we check and clean all nooks and crannies where waste may lay hidden. 

Mold infestation is common after a case of flooding. Mold spores are ever-present in any environment and only require enough moisture for growth to occur. Since some of the surfaces affected by the floodwaters, such as wall cavities, remain hidden from view, mold can proliferate long before it is detected. Our SERVPRO technicians remove drywall to access wall cavities for cleanup and thorough drying, diminishing any chances of mold growth. 

Airing the affected property is necessary because it eliminates excess moisture from the air. The process also helps dry any wet materials entirely through evaporation. It is possible to do this by opening doors and windows in ideal conditions, which exchanges the moist indoor air with drier outside air. This approach is known as an open drying system. Our SERVPRO teams use a closed drying system that seals off the affected area, separating it from outside air and air from other parts of the structure unaffected by flooding. After such isolation, it is possible to dry the property faster using air movers and dehumidifiers. 

To overcome challenges from flooding, call SERVPRO of Campbell at (408) 371-4001. We are available 24/7. 

How Our Team Can Help You Recover From A Water Damage Emergency In Your San Jose Coffee Shop

5/19/2021 (Permalink)

SERVPRO technician SERVPRO teams are ready to assist with water damage situations day or night. Give us a call right away.

Efficient Water Removal For Your San Jose Coffee Shop

As a proprietor of a San Jose coffee shop, you can appreciate the customers you have pouring in from the time you open your doors until you close them again. This demand for the product makes the slightest hiccup to provide for the customers a significant drain on potential profits. Instances like water damage events can put an immediate stop to your ability to serve the community. With the proper professional assistance like our technicians, you can be back in business much more quickly.

When it comes to water removal services for your San Jose shop, professional outfits like our SERVPRO team can help you remove the excess water quickly to assess the effect that it has had on the building and the contents of your shop as well. This assessment can determine the extent of drying efforts that have to happen and the presence of moisture throughout the affected areas so that our experienced technicians can focus our equipment on these points.

One of the initial things you have to consider about a water damage incident in your building is the need to act quickly. Water damage can spread rapidly, saturating materials and the contents of your shop to the point of irreparable conditions without the appropriate intervention. The wood flooring in your shop is an excellent example of affected material, as this surface is porous and can absorb the water to the point of swelling and distortion.

Another concern that you should have is the investment you have made into promoting business through efforts like open mic nights. The electronic equipment like speakers, microphones, and even the wiring components for the stage itself can quickly get affected by the moist environment. Our industrial-strength dehumidifiers can help to remove this threatening moisture and dampness and preserve this investment you have made in your business model.

While you cannot avoid disasters like water damage incidents entirely, you are never alone in facing their effects either. Give our SERVPRO of Campbell emergency response team a call anytime that disasters threaten your business. We are available 24/7 at (408) 371-4001.

What Happens When Flood Damage Causes a Move Out of a Home in San Jose?

5/11/2021 (Permalink)

SERVPRO team packing box You can trust that your property is in good hands with our experienced team members.

SERVPRO Can Store your Belongings, Secure your Home and Provide Flood Damage Restoration

Sometimes the impact of a storm and consequent flooding can be so severe that occupants must temporarily vacate the property. These situations are rare but can be highly stressful for the homeowner. SERVPRO is a restoration company that you can trust to repair:

  • Leaking roof from storms
  • Emergency services water damage
  • Sewage cleanup

Residents with flood damage in San Jose may struggle to find a place to store belongings while restoration takes place temporarily. Our technicians can pack, dry-clean, box, and transport your belongings to a climate-controlled warehouse while the repair is underway. Any items are fully insured during the pack-out process. 

  • Belongings are digitally inventoried before, during, and after storage.
  • We can perform mechanical washing, dry cleaning, and deodorizing of textile items or clothing.
  • Using our digital inventory, technicians can return packed-out items to their original place in your home. 

After a storm event, contact SERVPRO of Campbell for flood damage restoration at (408) 371-4001.

Technology Meets Biology in San Jose Mold Damage Remediation

4/26/2021 (Permalink)

a woman looking at her mold infested wall Team SERVPRO has tools to determine the extent of the mold infestation in your home. We are standing by 24/7 for your emergency call.

SERVPRO uses the most advanced equipment to combat mold growth in San Jose

Thanks to recent advances spurred by years of experience, our technology is better than ever to fight mold growth in your home. Modern tools and training turn SERVPRO technicians into mold-fighting superheroes.

Technology helps us to track, control, and eliminate mold damage in San Jose homes. SERVPRO technicians receive training in industry-leading technology that enables them to combat mold growth in ways that would have seemed impossible in years past. Our recent advances allow us to:

  • Track mold growth in your home through infrared imaging devices
  • Control the spread of mold by establishing decontamination rooms and negative pressure spaces
  • Eliminate fungi through specially-made cleaning agents and tools

Of course, none of these tools would be very effective without adequate training to use them. On both the local and national level, our crew members receive hands-on instruction with the latest and greatest technologies. This intense training regimen affords us a reputation for high quality and reliable service. We follow IICRC guidelines as AMRT applied microbial remediation technicians.

SERVPRO of Campbell is a leading local provider of mold damage remediation services in San Jose. Contact us at (408) 371-4001.

Where do San Jose Fire Damage Residues Go?

4/23/2021 (Permalink)

a fire damaged kitchen with burned cabinets Knowing how to deal with fire debris and residues is our specialty. Contact Team SERVPRO for certified technicians when fire damage affects your home.

SERVPRO takes away the ash and smoke – but to where?

Part of the reason why so many people trust us to restore their homes after a fire is due to our strict following of local and federal regulations. When disposing of waste and byproducts, we make no exceptions to this rule.

Most of our San Jose fire damage projects involve gallons of ash and smoke residues trapped in many different ways. Over the course of a single house fire restoration project, we may generate wastes in these forms and more:

  • Liquid waste containing both residues and cleaning agents
  • Solid dry powder containing ash and potential contaminants
  • Bulk garbage that may be contaminated with hazardous materials

Different chemicals require different methods of disposal. Some may be tossed in with regular garbage, but most of our byproducts require professional handling and careful destruction at chemical waste processing facilities. Our meticulous tracking and disposal practices ensure that hazardous byproducts never touch the soil or drains outside your home.

SERVPRO of Campbell has years of experience handling fire damage restoration projects for local homeowners. Call us at (408) 371-4001.

Our Fast and Safe San Jose Flood Damage Cleanup

4/18/2021 (Permalink)

a flooded kitchen with items floating everywhere Regardless of the room flooded, team SERVPRO can help with water removal services. We work 365 days a year and are standing by 24/7.

San Jose murals face modern threats from storms

San Jose’s roots and history as a center of Mexican-American culture stretch deep. Founded by Spanish settlers in the late 18th Century, the town grew after Mexican independence, accumulating a sizable American community as well.

To commemorate this history and the thriving Hispanic culture in the late 20th Century, artists such as Diego Rivera created over a dozen beautiful murals across the city. From grocery stores to hospitals, previously ugly concrete walls became filled with beautiful imagery of Mexican culture. These murals became so well-known that they would eventually become a tourist attraction for many travelers.

Decades after their creation, these murals appear threatened. In the past decade, at least four of them have disappeared. Some have been painted over, others removed after years of neglect by their building owners. Some local artists worry that, in another decade, there may only be a couple of these painstakingly painted works of art remaining.

Unfortunately, most of the murals reside on private property, affording them few to no protections if the owners want them removed. On the bright side, others have been painted on public buildings or other structures with little to no removal chance. In some form or another, these murals should continue to exist for generations.

The largest library of the West

San Jose calls itself home to a broad selection of academics and brilliant innovators. Perhaps, it is fitting that the largest library in the Western United States rests within our city limits.

The Dr. Martin Luther King Jr. Library, located downtown on San Fernando Street, is an eight-story public library with almost 500,000 square feet of interior space. A favorite of local students, the library dedicates entire floors to quiet or silent study space. Comfortable and modernized interior accommodations facilitate pleasant afternoons of learning and productivity.

Although used mainly by university staff and students, the library is open to the public as part of the San Jose Public Library System. Individuals and families alike can find much to love here. Library amenities include:

  • Library media check-out
  • Public computer access
  • Tutoring services
  • Quiet study areas
  • Educational and vocational events

With a capacity of over two thousand visitors at one time, the facility has more than enough room to accommodate entire social circles with ease. Membership, which includes access to a colossal selection of digital resources, is free to all San Jose residents.

The steps involved for safe and efficient flood damage cleanup

San Jose flood damage can bring debris and contaminants into your home that can often represent a hazard. Whenever floodwaters enter your home from the outside, you should keep away from the area and call in SERVPRO technicians right away. Once they arrive, our professional damage mitigation crews don industry-leading protective equipment before bringing out decontamination tools that include:

  • Sprayers filled with EPA-registered disinfectant products
  • Water extractors that pump out dirty water
  • Chemical and UV light decontamination devices

As the water levels recede and your home dries out, more surfaces become exposed that our prior decontamination efforts may not have reached. As a result, the cleaning process happens constantly throughout the project, with our technicians applying many rounds of treatments to ensure that your home returns to being safe and damage-free.

SERVPRO of Campbell is a local specialist in flood damage mitigation and restoration. Call us 24/7 at (408) 371-4001.

Why is Skilled Restoration Best for Fire and Smoke Cleanup?

3/24/2021 (Permalink)

Heavy smoke surrounding smoke detector Smoke and soot from even small fires can travel throughout your home. SERVPRO is always available for the restoration process.

Rather than Leaving Lingering Reminders in Your San Jose Home, SERVPRO Handles Fire and Smoke Cleanup Thoroughly!

Navigating the following steps after a fire in your San Jose home can be challenging to process. SERVPRO makes it easier on residents by offering our services will skill and compassion. There is already plenty on your mind after such an event, so let us make it “Like it never even happened,” so that your home gets back to pre-fire condition.

Why call SERVPRO for fire and smoke cleanup in San Jose? We take care of restoration for you, but there are some simple steps you can do to make the process easier, including:

  • Prepare yourself for smoke and soot damage, which often impacts areas where the fire did not reach. There may also be damage unavoidably caused by first responders attending the blaze.
  • Wait for entry into your home. It is important for safety reasons that you do not enter until you get the green light.
  • Contact your home insurance agent to start the claim filing process. SERVPRO is also available to ensure all of the correct documentation is available to facilitate your claim.
  • Document any damages to ensure you remain organized and provide some insight on what needs replacement.
  • Enlist our help as soon as possible. Waiting too long after a fire causes corrosive smoke and soot residue to wreak havoc on various surfaces and materials.

Let us get to work on your fire and smoke cleanup! Call SERVPRO of Campbell when you need us at (408) 371-4001.

What Do Water Restoration Companies Do?

3/17/2021 (Permalink)

Water stains on baseboard and wall Water stains are telltale signs of damage. Inspect your walls and cabinets often for signs of water damage.

Water Restoration Companies Like SERVPRO Provide San Jose Residents with Unmatched Services While Saving Both Time and Money!

Few things are more frustrating than when you realize there is a slow leak in the plumbing under your kitchen sink or that you get slammed with a burst pipe in the middle of the night. San Jose residents need someone to work quickly on the cleanup rather than handle it with DIY methods. We’re Faster to Any Size Disaster at SERVPRO, which means we get there within hours of your call to start the water damage restoration process.

Water restoration companies in San Jose, like our team at SERVPRO, can help save you time and money when faced with a water-related emergency. Once you call us, you can count on us for:

  • Rapid response time –the longer the moisture festers in your home, the quicker that costly secondary damage occurs.
  • Superior knowledge –our technicians are IICRC-certified, ensuring you have industry insiders on-the-job and putting best practices into place for cleaning, drying, and restoring your home.
  • Proper equipment –with all that goes into a restoration job, you cannot rely on a mop and bucket alone. We arrive with our Green Fleet, which includes industrial grade pumps, dehumidifiers, air movers, and a large selection of EPA-registered cleaners and disinfectants.

San Jose residents should never feel as though they have to tackle water cleanup on their own when their home gets hit with an emergency. SERVPRO of Campbell has crews standing by to help 24/7, which is just part of what makes us the best water restoration companies in the area. Call us at (408) 371-4001 for rapid response.

Who Can San Jose Residents Call for Fire Cleanup?

3/10/2021 (Permalink)

fireman discharging water from fire hose Did you know that water damage arises from extinguishing fires? SERVPRO has the tools to restore your fire and water damage.

Fire Damage is No Match for SERVPRO – Call us When You Require Restoration of Your San Jose Home!

San Jose is a central hub for Silicon Valley and the biggest city in the Northern California region. The name means Saint Joseph in Spanish, and the city had an estimated population of 1,026,908 in 2015. Before the Spanish arriving in the area, the Ohlone people were the original inhabitants.

1777 was when San Jose got founded, where it became the first civilian town to get founded within Spanish Alta California. In 1850, California gained statehood, and it made San Jose the first capital of the state. Once World War II was over, San Jose experienced a notable economic boom. The growth of electronics and high-technology helped bring the region from agricultural beginnings to a more urbanized metropolitan area.

Exploring Historical San Jose Neighborhoods

From culturally diverse neighborhoods to outstanding theaters and shops, there is something for everyone to explore and experience in San Jose, California. When it comes to communities, some of the most notable in the city include:

  • Alum Rock/Berryessa –Here, you will find the largest skate park in the state of California, Lake Cunningham Regional Skate Park. There is also the Raging Waters water park and the oldest municipal park in the state, Alum Rock.
  • Mayfair –This neighborhood includes Cesar Chavez Memorial Walkway, which highlights several stops along a five-mile route heading into the Mexican Heritage Plaza in the East Side.
  • Little Italy –This was the first and last neighborhood in San Jose of Italian immigrants, to which there were three initially. While only spanning several blocks, you will find incredible Italian pride and some of the best Italian cuisine around. Many people like to visit Henry’s Hi-Life restaurant, the original site for the Torino Hotel.

When you are in the San Jose area, there are countless places to stop for a bite to eat so that you can enjoy a lot of local flavors and diverse cuisines. Some of the top dining establishments in the city include:

  • La Foret Restaurant –located on Bertram Road, this is a fine dining establishment featuring French cuisine. Favorite dishes on the menu include soufflé, wild boar, and American wagyu beef.
  • Bill’s Café –located on Willow Street, this café features a broad selection of breakfast and brunch favorites like eggs benedict and thick-cut French toast.
  • Henry’s Hi-Life –Located on W. Saint Jon Street, this steakhouse and bar feature craft cocktails, famous cuts of meat, and a delectable dessert selection.

Let the Water and Fire Restoration Team at SERVPRO Address the Damage to Your San Jose Property

Home fires lead to more than just burnt materials and belongings. There can be immense water damage that calls for skilled cleaning efforts. SERVPRO arrives fast to ensure your San Jose home gets returned to pre-fire condition as soon as possible.

Our emergency restoration team is available to handle all water-related issues and fire damage in San Jose. Some of the causes of water damage after a fire come from:

  • Ruptured piping from extreme heat
  • Storm damage where water comes in during or after a fire
  • Water from fire hoses used to douse the blaze

Avoiding costly repairs and looking for the most efficient way to address moisture along with your fire damage is paramount to our team at SERVPRO of Campbell. Call us at (408) 371-4001 when you need an emergency response.

How to Recover from San Jose Fire Damage

2/22/2021 (Permalink)

SERVPRO fleet ready for action 24/7 365 days a year. Large or small fire damaged done to your home is no DIY project. Call the pros at SERVPRO for the fire restoration services needed.

Getting your San Jose home back to normal

Most property owners are astonished by the number of house fires that occur in their neighborhoods, almost on a daily basis. The sad part is that most of these destructive events could have been avoided with better safety habits.

Large or small, house fires can cause terrible grief for any homeowner. Fire damage happens across San Jose daily, leaving many families clueless about getting things back to normal. Professional damage restoration services like SERVPRO can help to reverse many of the most severe consequences of a fire, but there are a few things that you can do on your own.

  • Take an inventory of belongings that survived the fire and figure out what you lost.
  • Move objects away from affected areas so that you can avoid further complications.
  • Use the opportunity to remodel and repaint parts of your home interior.

While SERVPRO technicians work to remove some of the more complicated effects of the fire, such as smoke odors, you can work on these tasks to move on faster and perhaps even improve your home at the same time.

SERVPRO of Campbell provides affordable and timely damage restoration services for the local neighborhood. Call us at (408) 371-4001.

Saving Money in San Jose Water Cleanup

2/15/2021 (Permalink)

SERVPRO equipment at work. Rapid water removal shouldn't cost an arm and a leg. Call the professional team of SERVPRO for the help you need.

Professional water cleanup does not need to empty your wallet.

The need for rapid water removal from homes and businesses is obvious--mitigate the damage and return to routines. Delaying the repair of a known leak generally increases the repair cost. Why wait?

One of the most common reasons  homeowners receive long-term water damage to their San Jose homes is that they do not employ a professional damage mitigation service when the incident is still fresh. Companies like SERVPRO provide San Jose water cleanup services at low rates that cost far less than what future damage restorations typically do.

Many of our most popular water cleanup services help to stop further damages from occurring, such as:

  • Water extraction pumps that quickly remove standing water from the home
  • Dehumidifiers that prevent corrosion and oxidation of your home appliances and materials
  • Antifungal treatments that, coupled with rapid drying techniques, halt the spread of mold

Because these treatments tend to be time-sensitive, it often takes very little manpower and resources to effectively contain the situation. The sooner we arrive after a disaster, the faster we can rectify the problem, so be sure to call us quickly when your home is in trouble.

Contact SERVPRO of Campbell with the details of your water damage situation at (408) 371-4001.

Avoid Headaches: Hire Mold Damage Professionals in San Jose

2/10/2021 (Permalink)

mold damage on wood paneling Mold will spread within 24 to 48 hours. SERVPRO technicians are IICRC certified for the mold remediation services needed for your home.

San Jose is one of the best cities to bike through.

In some parts of the country, traveling by bike can be a nightmare. With low street quality, harsh weather conditions, and minimal bicycle lane infrastructure, it can often be better for someone to walk than to bike around the neighborhood. San Jose stands out as one of the best large cities in the country for cyclists who take to the streets.

Today, San Jose boasts almost 400 miles of bike lanes and trails around the city. The first of these was built half a century ago, and the demand for bicycle infrastructure has only grown since then. City planners are well aware of this phenomenon, with bike racks installed at major public areas such as government buildings, parks, and even the airport. Even our city buses have bicycle racks on the front, allowing many residents to travel across town without owning a motorized vehicle.

The Better Bike Plan 2025 aims to improve things even further. The city plans to add even more bicycle infrastructure with an eventual goal of having 15% of total street travel be done by biking. Besides building new bike paths around town, existing routes will be upgraded and equipped with safeguards such as flood drainage installations. By 2025, most of these changes should be near completion, and our city may be the best in the country for bike travel.

San Jose went from a farm town to a sprawling city in a decade.

Our city is one of the largest in the country today, but not long ago, it was a minor urban hub on the road to San Francisco. The rapid expansion into the country's 10th largest city was thanks to a single controversial man who forever changed our local history.

A. P. "Dutch" Hamann was appointed as the city manager in 1950. Without delay, he immediately set to work in his attempt to create a bigger and better Los Angeles. By catering to the rapidly-expanding Californian industry sector and aggressively annexing land around the area, Hamann grew the city to hundreds of times its original size in less than two decades. At the time, San Jose was perhaps the single most modern skyline in the country, owing to how much of its development happened in such a short time.

Not everyone agreed to such rapid expansion. In 1969, voters indicated that they were opposed to continued growth, and Hamann stepped down. Yet, the actions he took were irreversible – the metropolis continued to grow into what we see today.

Trust the experts for San Jose mold damage.

One of the worst things you can do for your mold damage problem in San Jose is to hire an untrained company to mitigate the disaster. Mold remediation specialists like SERVPRO exist so that you can avoid expensive after-effects of mold infestation such as:

  • Persistent odors
  • Recurring infestations (often seasonal)
  • Patches of discoloration
  • Related water damages

Insurance companies prefer to hire us because we ensure that these and other damaging effects have minimal impact on your home. If you need help dealing with mold in your home, call SERVPRO of Campbell at (408) 371-4001.

Cathartic Watercolor Workshops for San Jose Residents

1/25/2021 (Permalink)

SERVPRO fleet ready for action 24/7 365 days a year. Rapid-response water restoration is no DIY project. SERVPRO have the technicians and equipment for the job no matter the size.

Guided Watercolor Projects Bring Out San Jose Locals’ Inner Artist

San Jose art lovers are cordially invited to the School of Visual Philosophy’s Watercolor for the Soul Workshop. This course takes place every Tuesday from 10:00 a.m. to 12:30 p.m. Pacific Standard Time, with the next ones occurring on February 2 and 9. The class is led by artist Carolyn Larsen, an experienced watercolorist.

  • Tickets start at $25
  • Participants should bring watercolor paper, brushes, and paints
  • The venue provides easels, tables, and chairs to work at
  • Registrants can purchase a $25 materials kit during ticket selection that is picked up on the day of the class right before their session

These workshops do not have a specific curriculum but instead focus on showing participants different fundamental principles and techniques. Instructor Larsen also provides guidance, assistance, and critique at students’ request. Absolute beginners who are new to painting or using watercolors are welcome.

SERVPRO of Campbell is ready to serve residents looking for rapid-response water restoration companies in San Jose. Call (408) 371-4001 to have a team at your property within hours.

Adults in San Jose Learn Taekwondo from a Top-Level Instructor

1/18/2021 (Permalink)

SERVPRO vehicle outside job site. Businesses need fast relief when it comes to fire damage. Call the SERVPRO team with their experience and know how to get your company back up going.

San Jose Martial Arts Beginners Can Discover Their Love for Taekwondo in Santa Clara

San Jose locals looking for a new means of getting fit or achieving their New Year’s resolutions might find what they are looking for in nearby Santa Clara. Instructor YeRang Choi teaches classes at Jiaren Yoga Studio on Homestead Road. The next Saturday night class occurs on January 30 from 6:30 p.m. to 8:00 p.m. Pacific Standard Time.

  • Classes target older teens and adults with little to no taekwondo experience who wish to start with fundamentals before moving into more elaborate techniques
  • Children welcome with adult supervision
  • Tickets start at $45, with an eight-course package available for just $200

Choi has over 20 years of experience and sports a third-degree black belt certified by the Kukkiwon, also known as the World Taekwondo Headquarters. The Kukkiwon, located in South Korea, houses the World Taekwondo Academy and is the discipline’s official governing body.

SERVPRO of Campbell ensures that San Jose businesses receive fast fire restoration services when they call (408) 371-4001.

San Jose Homeowners Get 24/7 Cleanup Services from SERVPRO

1/11/2021 (Permalink)

SERVPRO warehouse loaded with the latest equipment and technology. Water damage is no laughing matter, especially when it comes to your home. Call the professionals at SERVPRO for the water mitigation services needed.

IICRC-Certified Professionals Ensure That Properties Look “Like it never even happened.”

San Jose, California, renowned today as the heart of the American technology sector, is home to over 1.02 million residents as of 2019. This figure makes it the third-largest city in California by population and the largest in Northern California. It is also the Santa Clara County seat and one of the wealthiest areas in the United States. Visitors and locals alike enjoy the distinctive Mediterranean climate in Silicon Valley’s “capital,” which also has the third-highest GDP in the world, exceeding $1 trillion.

San Jose’s history begins with Spanish settlers arriving on land occupied by the Tamien nation. In 1777, the San Jose area was home to the California territory’s first city, Pueblo de San José de Guadalupe. It became part of Mexico in the early 1820s after the nation won its independence from Spain. It would then be given to the United States government in the late 1840s in the aftermath of the Mexican-American War.

Tech companies operating in the heart of this Silicon Valley city today include:

  • eBay
  • Cisco Systems
  • PayPal
  • Super Micro Computer, Inc.
  • Adobe

Other significant names include such companies as Kaiser Permanente, Safeway, Western Digital, Cadence Design Systems, and Target Stores, Inc.

A Brief History of Silicon Valley

San Jose’s technological boom begins with the work of Stanford engineering school dean Frederick Terman. His mentorship of several students at Stanford created students’ tradition of forming technology firms after leaving the university. Future leaders under his tutelage included David Packard and Bill Hewlett. They would later found the tech giant referred to today as HP.

Terman also founded the Stanford Industrial Park in 1951. His other accomplishments include filing 36 patents between 1930 and 1947. He also supported Bill Hewlett’s thesis project, which improved upon then-contemporary designs for audio oscillators. Hewlett’s idea was manufactured after he founded Hewlett-Packard with Dave Packard as the Model 200A Oscillator. Disney engineers used a modified version of this audio oscillator in the iconic film Fantasia.

Several other factors coalesced to create the current prosperous tech sector in Silicon Valley, including:

  • The Naval base in Sunnyvale
  • The invention and manufacture of the transistor in Silicon Valley
  • NASA’s opening at Moffett Field near Fairchild Semiconductor, the only company able to produce the necessary electronics for space capsule construction

San Jose’s Rosicrucian Egyptian Museum

The Rosicrucian Egyptian Museum in San Jose got its start as “The Rosicrucian Egyptian Oriental Museum,” a collection curated by Ancient Mystical Order Rosae Crucis (AMORC) founder Harvey Spencer Lewis after receiving ancient Egyptian artifacts from the Egypt Explorations Society of Boston. The first artifact displayed was a small statue of Sekhmet. This lion-headed solar deity was a warrior goddess of healing and a protector of pharaohs.

The current museum was opened by Harvey Spencer Lewis’s son and the second Imperator of the AMORC, Ralph Maxwell Lewis, in 1966. At that point, the museum was the most extensive collection of ancient Egyptian artifacts in the American west.

Past and present exhibitions at the Rosicrucian Egyptian Museum include the following:

  • A traveling “Women of the Nile” exhibit from 2000-2001
  • A stone effigy of Cleopatra VII displayed at museums in Chicago, Rome, and London from 2000 to 2002
  • An ancient statue of the fertility goddess Taweret
  • A replica of a rock-cut tomb that contains scenes from The Book of the Dead based on findings from Rosicrucian expeditions to the burial sites at Beni Hasan
  • A recently-established Rosicrucian Alchemy exhibit curated by alchemist Dennis William Hauck that details the seven stages of the alchemical process to create the philosopher’s stone, among other installations

The museum boasts over 100,000 visitors per year and has been a zero-energy building since 2018. The property is also used as a meeting and meditation space for Rosicrucians.

On top of being a well-curated museum dedicated to ancient Egypt, the Rosicrucian Egyptian Museum hopes to expand its offerings as the first alchemy museum in the United States. Plans for the world’s largest alchemy museum are to be implemented at the Rosicrucian Park’s Rose-Croix University International building, which contains a functioning alchemy lab.

Can SERVPRO Technicians Restore a Bedroom After a Pipe Leak?

SERVPRO technicians are certified to provide water removal services to San Jose homeowners, including after pipe leaks or appliance failures. Something as simple as a loose or damaged fitting can leak gallons of water into your walls, floors, or ceilings, which can quickly lead to costly repair and replacement expenses.

The team’s restoration process includes the following steps:

  • The inspection entails an evaluation of moisture levels on surfaces and behind structural materials to ensure that damage does not spread or continue during the restoration process
  • Extraction of moisture is done with portable extraction units. The presence of standing water is uncommon but is addressed with truck-mounted extractors or sump pumps
  • Structural drying uses commercial-grade centrifugal air movers in tandem with refrigerant coil or desiccant-based dehumidification to pull moisture out of surfaces and remove it from the air
  • Sanitation is primarily performed with proprietary, EPA-registered biocides to prevent bacterial contamination
  • Odor control measures like deodorizing granules, pellets, or foggers eliminate the last traces of water damage odors to return a property to its preloss state

Mattresses, bedding, and carpet can typically be cleaned and dried to a preloss state during a clean water situation like a pipe leak. On the other hand, some items, like soggy drywall or damaged ceiling tiles, may require removal and are more cost-effective to replace than repair. Technicians quickly identify potential losses and inform homeowners and insurance adjusters before commencing with the disposal.

SERVPRO of Campbell is available 24 hours a day, seven days a week, to provide Faster To Any Size Disaster service when homeowners call (408) 371-4001.

San Jose is Dedicated to the Health of its Residents

12/21/2020 (Permalink)

a family riding their bikes on a trail SERVPRO is looking forward to seeing what the Guadalupe River Park's trails hold!

The Guadalupe River Park is a Free Way to Boost Your Health and Mood

Enjoying the vibrant scenery along the Guadalupe River Park’s trails can help enhance your overall health. Exercise is good for your circulation and fresh air benefits your pulmonary health. It does not matter if you ride a bicycle, run, jog, or walk, going at your own pace makes a difference.

While traversing the trails on the River Park, you can stop and rest at different seating areas dedicated to our Sister Cities. Constructed to reflect the style and feel of these other cities, these small places also give a sense of calm and peace. These refreshing spots include 

  • Okayama, Japan,
  • Tainan, Taiwan,
  • Dublin, Ireland, and
  • Pune, India.

There are also two cities in Mexico, Guadalajara and Vera Cruz, who share a seating area in the River Park.

Air quality’s importance to good health is why SERVPRO of Campbell uses fire restoration methods that make the air in a home’s interior safe to breathe again. Call (408) 371-4001, 24/7, to make it “Like it never even happened.”

Volunteering with Coworkers Helps Build Camaraderie in San Jose

12/15/2020 (Permalink)

a bunch of people cleaning up a park It will be exciting to see the community joining together to better the town!

The Guadalupe River Park Conservancy has Volunteer Opportunities for San Jose’s Businesses

Many think of volunteering as something an individual does. The Guadalupe River Park Conservancy (GRPC) offers a wide range of volunteering opportunities for both individuals and groups, including companies. Call the Conservancy office at (408) 298-7657 to discuss how they can help your business give back to the community.

The GRPC provides the following to area businesses interested in working together for the benefit of the biking and hiking trails, orchard, and Heritage Rose Garden:

  • Orientation the day of your scheduled volunteer session, followed by
  • Education and training that covers the day’s activities,
  • Tools and equipment (but please bring your own work gloves!)

Activities range include (but are not limited to) adding mulch, pruning, raking, removing litter, refinishing or repainting surfaces, and general cleaning. The staff at GRPC also requires seasonal help for events, educational workshops, and other planned activities.

SERVPRO of Campbell supports local businesses by assisting with commercial water cleanup when needed. Call (408) 371-4001 when plumbing or other accidents happen to minimize downtime and keep your company up and running smoothly.

San Jose’s Two Rose Gardens – A Couple of Silicon Valley’s Spectacular Gems

12/10/2020 (Permalink)

flooded living room with furniture floating everywhere Flood clean up and water removal is our specialty. Contact our team 24/7 for emergency flood damage remediation services.

Perfect for Residents and Tourists of San Jose to Take in the Immense Beauty and View Countless Varieties

Although with different street names (Naglee and Taylor) in downtown San Jose, you can find two gorgeous Rose Gardens on the same road. These dedicated areas bring world-class beauty to our city and show we have more than Silicon Valley’s high-tech offerings.

Roses have different names as well as universal meanings. With red signifying love and white indicating purity and innocence, all the other hues also have meanings. You can learn about these flowers’ names, histories, and even culinary uses, as well, when visiting either of the Gardens.

The Municipal Rose Garden – A Popular Spot for Rose Aficionados

Only the Municipal Rose Garden contains the more recent varieties. Some of the older ones included rose bushes started from cuttings by famous individuals, including Martha Washington. It currently holds around 3,500 different plants of almost 200 variations.

A great amount of attention to the latest rose hybrids meant that several of these older roses got removed from the collection. Many of the newest roses end up here, years before they are available to the public for family gardens and commercial landscaping.

The upgrading and dedication to quality earned the San Jose Municipal Garden the ongoing title of “America’s Best Rose Garden” by the All-America Rose Selections. The organization was so impressed with the Municipal Garden, which is why they send all new varieties to the Municipal Garden for testing before they release them for sale to the public.

Before this happens, though, rose experts check new types of roses for different characteristics. They consider:

  • The number of blooms,
  • Their intensity, as well as uniform coloring,
  • General health, and 
  • Formation of both blossoms and the overall plant.

To make room for the newcomers, the removal of older ones became necessary. Some of these rose specimens were the only ones and became lost forever. The continued loss of older roses gave Tom Liggett the idea of creating a separate location specifically for older specimens.

The Heritage Garden was Not Built First.

Our Rose Gardens hold thousands of varieties, with the Heritage Garden highlighting rose specimens that are as old as four centuries. The Heritage Garden includes roses from other countries on different continents. Visitors can also see some modern varieties here.

Because the Heritage Garden design centers on the protection and preservation of the roses planted there, but with little to no maintenance, there is no playground, nor bathroom facilities or picnic area available.

The meager costs involved in putting the Heritage site together included using otherwise unwanted land. However, the heavy air traffic overhead does nothing to detract from the roses' beauty as it would with a residential neighborhood. Volunteers and the low-cost irrigation system continue to keep costs minimal.

Ways the Public can Enjoy these Rose Gardens.

A special note: When visiting these San Jose Gardens, please do not take any flowers or other natural items. This includes deadheading or removing wilted flowers or broken stems. There are special volunteer programs for those who wish to work in the Gardens. You can call (408) 794-7275 for information about doing this and contributing to San Jose.

Weddings only at the Municipal Rose Garden and require a reservation. There is a specific number to call for special reservations like an upcoming wedding. 408-794-6500. There are two different setups available. One area is for larger weddings and the other for quicker, smaller ceremonies. Both are beautiful and provide new couples with vibrant, living built-in scenery and backdrops.

Park authorities allow non-professional photography at all times in both locations. However, professional photographers, including those used during weddings at the Municipal garden, must obtain a permit before holding any photography session, regardless of other permits and licenses.

Instead of hiring someone to take photos to commemorate your family's milestones, you might find the roses provide the perfect background for many situations. These are only a few suggestions:

  • The birth of a new baby,
  • Graduation from kindergarten through university,
  • Holiday celebrations, and 
  • Adoption of a new family member.

The Municipal Rose Garden has a playground area nearby and includes BBQ grills and picnic tables. Shaded areas also make the area quite enjoyable. Bathrooms and other facilities make the park immensely modern, and dedicated volunteers help keep it clean.

Parks like those in San Jose perform double duty. They do more than make it enjoyable and fun to spend time outside. They also help protect cities when flooding occurs. The expansive grassy areas help absorb extra water and give it extra space to spread out and not damage anything. Both aspects help keep rainwater from turning into flood water that might invade and damage your home.

SERVPRO is always ready to help residents in San Jose effectively deal with flood damage. Our services include restoring the interior and the contents to pre-flood condition wherever possible. We use the latest technological advances and discoveries, combined with highly efficient equipment, to perform the job needed as quickly as possible.

During a flood, a tremendous number of contaminants lodges inside the textured surfaces of your home. Manual cleaning combined with rinsing with clean water removes a large percentage of these organic compounds.

However, it only takes a fraction of the original number to cause odors, mold, and undesired health effects. We no longer rely on the much-used stand-by, ozone, especially in damp locations. Instead, we use hydroxyl-generating machines that provide a much safer approach. Our customers do not need to worry about discoloration or fabrics and carpets in upper levels, nor remove living plants. 

Restoring a flood-damaged home needs a knowledgeable approach to minimize waste and the need to replace otherwise salvageable materials. This includes continuously working with the family involved, as communication helps put a family back in control of their situation.

SERVPRO of Campbell wants to help make your property clean, safe, and dry again after flood damage from storms take their toll. Making your home livable again, “Like it never even happened,” is what we do. Call (408) 371-4001 for a fast emergency response.

Enjoy A Drive-Through Christmas Event in San Jose

11/25/2020 (Permalink)

closeup of holiday lights; blurred for effect Join us at Christmas in the Park. Be sure and say hello if you see us there!

San Jose History Park Welcomes Visitors This Festive Season 

Christmas in the Park is a beloved San Jose tradition – and this year, and it is going ahead with a twist. You are invited to drive through the park and enjoy the wonderful things on display: 

  • Whimsical, festive decorations
  • Hundreds of decorated Christmas trees
  • The park’s collection of authentic and reproduction historic homes
  • Round off your visit with a Santa sighting! 

This Christmas tradition is a perfect opportunity to explore the charm of San Jose’s past while also getting into the holiday spirit. You can also choose to sponsor a less fortunate family’s visit if you would like to.  

Christmas in the Park runs from November 27 to January 3. Tickets are $20 between the hours of 5 PM and 10 PM; or opt for a twilight ticket for $10, between 4 PM and 5 PM. 

Mold spores can quickly travel indoors on your shoes and boots after you go outside. Fast action is the key to stopping the fungus from spreading. If you need mold inspection, call SERVPRO of Campbell at (408) 371-4001.

Get Some Fresh Air and See A Local Mystery in Fremont

11/18/2020 (Permalink)

View of California valley from mountain At SERVPRO, we enjoy the many trails and outdoor activities our parks offer.

Fremont’s Mystery Walls Have Baffled Visitors for Centuries 

As the nights get darker, it is more important than ever to get outside for some fresh air and exercise if you can. And what better way than enjoying a stroll beside some of California’s mystery stone walls? 

You will find the Berkeley Mystery Walls dotted all over the East Bay area. The Spanish settlers found the walls when they first came to the area – and the Ohlone American Indians who were there before them said that the walls predated their arrival, too. 

The walls are scattered in odd, sometimes inaccessible places. The community does not know who placed them there or why. All scholars know is that they are ancient – and very mysterious!  

You can explore the walls for yourself from several parks in the East Bay area, including:  

  • Mission Peak Regional Reserve
  • Tilden Regional Park
  • Ed. R Levin County Park 

The walls are always open and always free, so why not come check them out? 

Please remember to switch off appliances and heaters while you are out exploring the walls. In the event of a blaze, SERVPRO of Campbell is here to help with fire damage restoration. Call us at (408) 371-4001.

Enjoy Silicon Valley and Sun in Innovative San Jose

11/11/2020 (Permalink)

Inside view of SERVPRO facility; Restoration equipment stacked along wall Although our climate is beautiful, our homes still incur water damage. SERVPRO has you covered for any scope of water loss event.

San Jose Enjoys Good Weather and Little Rain – but SERVPRO is Still on Hand When Water Damage Occurs 

San Jose is a fascinating and vibrant place to live, work, and visit. It is a large, vibrant city of 1,021,795 people and is the largest city in northern California. San Jose is the political, business, and cultural capital of Silicon Valley with so much to see and do that you could live here for a decade and never get bored.  

A History of Innovation 

Silicon Valley originally got its name thanks to the number of companies in the area specializing in the manufacture of silicon-based integrated circuit chips and MOS transistors. The trade newspaper Electronic News coined the term in the 1970s, and it became popular in the 1980s when home computers became more common.  

However, the history of innovation in San Jose and Silicon Valley stretches further back than most people realize:  

  • In 1899 the San Francisco lightship received the first-ever ship-to-shore wireless telegraph broadcast in North America. 
  • By 1933 technology firms were popping up all around the area to serve the US Navy.
  • The area became popular with early Ham Radio enthusiasts, with up to 10% of nationwide Hams living in and around Silicon Valley. 

Art and Culture for Everyone 

With such an innovative history, it is no wonder that San Jose is home to several excellent museums, including:  

  • The Tech Interactive, a hands-on science museum for all the family. It features 132,000 square feet of interactive exhibitions, challenges, and experiments to bring out the Silicon Valley whizz in every adult and child. Be sure to check out their IMAX Dome screen, which is the largest in the west.
  • The Rosicrucian Egyptian Museum. Visitors will wonder at the exhibition here, which contains the most extensive collection of Egyptian artifacts in Western North America. Even the building is educational, being modeled after the Temple of Amon at Karnak.
  • The California Trolley and Railroad Corporation. Stop by Kelly Park in San Jose to take a look at the Corporation’s historic streetcars. You can even ride one for free.
  • The Ira F. Brilliant Center for Beethoven Studies. This one is a must for culture vultures. You will find it in the Dr. Martin Luther King Jr. Library on the San Jose State campus. Explore Ira F. Brilliant’s unique collection of Beethoven memorabilia, including replica pianos, a lock of hair, and even his death mask.

The San Jose Museum of Quilts & Textiles. San Jose is not only famous for Silicon Valley – but it also has an extensive textile history. The museum houses over 1200 textile samples, from contemporary modern weaves to historic quilts. It is a tiny gem but worth a visit.

In addition to the museums, San Jose has also plenty of public art sculptures, theaters, and performing arts initiatives to keep you entertained. The city houses its own opera, symphony, and ballet, to name just a few.

From Silicon to Green Spaces 

With so much tech and art, it would be easy to overlook San Jose’s impressive green spaces – but it would also be a mistake. Whether you are in town for a weekend visit or a long-term resident, San Jose’s parks and gardens offer ample opportunity to recharge. 

For a quiet break away from the hustle and bustle, try the Municipal Rose Garden. This tucked-away garden features hundreds of stunning roses, tall redwood trees, and an elegant fountain. The perfect place to spend an afternoon. 

The Japanese Friendship Garden is a tranquil oasis in the city that offers waterfalls, fountains, pools, and quaint bridges, complete with bonsai trees and colossal koi fish. Meanwhile, the Mexican Heritage Plaza has gorgeous gardens, meeting rooms, a theater, and outdoor art exhibitions to teach visitors more about Mexican heritage. 

Finally, kids can burn off some energy at the Rotary Play Garden. This garden has play equipment for kids of all ages, and the surface is soft enough to lessen the risk of bumps and bruises. It is quirky and artistic – and free!   

A Sunny Climate Did Not Prevent 2017 Flooding

Although San Jose enjoys long hot summers, that does not make it immune to flooding. In 2017, Silicon Valley faced its worst floods in many years. Sustained heavy rainfall raised water levels in the Anderson Reservoir in Santa Clara County, which then flooded Coyote Creek, a waterway running through the center of San Jose.  

More than 14,000 residents had to evacuate due to the floods, while the lack of warning left many of them scrambling to fit valuables into their cars and make an escape. 

Flooding from the creek is not the only way water damage can occur in homes. There is also the risk of water damage from:

  • A burst pipe or malfunctioning downspout
  • A leaking faucet or damaged bath or shower seal
  • A broken fridge, freezer, washer, or dishwasher 

SERVPRO is here to help all San Jose residents with water damage repair, no matter how big or small the disaster. 

SERVPRO’s Process Provides Effective Water Damage Repair 

As local experts in water damage repair, we understand that an effective process is everything.  

Our process starts with a fast response – we aim to be on-site within four hours of first notice of loss. We carry out a full assessment on arrival, draw up a drying plan, and communicate to the homeowner before proceeding. 

We extract as much water as possible from floors and carpets because the less moisture is present, the more effectively we can dry the home. Effective drying is a must because leftover damp provides a breeding ground for mold and increases the risk of ongoing water damage. Leftover wet also leaves home smelling unpleasant. 

After extraction comes cleaning, disinfecting, and drying. We bring in air movers, fans, and dehumidifiers to evaporate water and lower humidity levels. We monitor drying at every stage to ensure we get the desired result. 

We end every cleanup assignment by walking the owner through their home and answering any questions, and we always deodorize the place before we leave to get rid of damp odors. 

SERVPRO of Campbell is here to help any resident with water damage repair. We are always available – call us at (408) 371-4001.

Can a Business Remain Open During Floodwater Cleanup?

10/23/2020 (Permalink)

Businessman with laptop sitting on lifebuoy in abstract flooded office interior Contact SERVPRO when water damage enters your building.

SERVPRO techs have the skills and equipment to safely mitigate all sizes of damage from flooding in San Jose commercial properties

When SERVPRO technicians assist local commercial property owners in San Jose that need flood water cleanup, many times, business owners want to remain open for daily operations, notably when only a portion of the structure receives the effects. This decision is often not in the best interest of customers or employees due to the likelihood of contaminants in the water. Before beginning cleanup, the techs often perform the following actions: 

  • Testing of the water to determine any harmful elements present
  • Donning of personal protective gear, including respirators
  • Treatment of the water with professional biocides or antimicrobial agents to lessen the hazards in the water

How Can Flood Damage to Electronics Get Minimized?

Computers, servers, data centers, routers, and other components are the central hub for most businesses in San Jose, and flood damage can ruin this equipment. In turn, this costs the property owner large sums to replace, not to mention the potential for data loss unless there are redundant backups or cloud storage. SERVPRO techs do not test electronic equipment due to the danger of shock or ruining the device. 

Even if floodwater is not in the same area as the data center equipment, if the humidity levels are up, this can affect electronic equipment. SERVPRO techs can pack out the gear. If there are any concerns about whether or not a piece is operational, the techs can arrange for a local industry professional to inspect and repair if needed before reuse. 

SERVPRO of Campbell at (408) 371-4001 when you need fast action against commercial flood damage. The techs have an array of professional equipment and training plus years of experience restoring business properties to their preloss condition and help them reopen as fast as possible.

Can Businesses Recover After a Property Fire?

10/15/2020 (Permalink)

corner view of office Even minor fire damage can close your business. SERVPRO knows how to restore your business quickly.

SERVPRO is a Leading Supplier of Fire Damage Cleanup Services for San Jose Businesses. We Can Mitigate Loss, Dispose of Debris, and Restore your Building to its Previous Condition after a Fire

How does a business recover from a premises fire?

A fire in your San Jose company premises can cause vast amounts of stress, lost revenues, and business interruption. SERVPRO offers support to commercial enterprises in San Jose by providing expert fire and smoke damage restoration technicians (FRST) to clear debris, materials, and odors. Business insurance may cover any lost revenues during a temporary closure, while a separate fire insurance plan can frequently cover any material expense of a cleanup operation. We have experience working closely with commercial insurance adjusters and can even help you complete a 'stress-free' claim.

How does fire recovery start for commercial businesses?

The beginning of any commercial fire damage cleanup operation in San Jose is with an expert assessment. Fires cause multiple types of damage to a building and its contents, including structural harm, contents damages, smoke soiling, odors, and impacting electrical circuits and other areas. Water that is commonly used in controlling a fire can also cause further harm to a business, mainly when coming into contact with porous materials like fabrics. We accurately assess these damages using a test-kit to produce a verbal estimate for your insurance adjuster. Once confirmed, we could begin work right away.

What processes take place during fire inspections?

  • Examining the type and chemical composition of smoke damages in the property
  • Sorting materials into non-salvageable and salvageable categories
  • Providing safe working spaces for further restoration in the property

How do professional fire restoration services minimize business interruption?

We know that each day your fire damaged San Jose business is closed, you lose revenue, clients, and leads. Our team's goal is to work efficiently to minimize business interruption. In some events, we may be able to perform restoration while the business services resume. A kitchen flue fire in a bar, for example, can often be restored while some of the business services remain in place. In these circumstances, SERVPRO technicians can place warning signs and establish engineering controls to ensure that customers or staff know the potential hazards. When fire damages are confined to a single location, it may be possible to continue your business operation during restoration.

Is deodorization possible while businesses remain open?

Fire odors can persist even after the flames are extinguished. Like pellets or direct spraying, some deodorization forms can often occur while workers or staff remain in the building. If extensive damages require an ultra-low volume (ULV) thermal fogger to fumigate the property, it may be unsafe to stay in the building. Fogging equipment can be harmful to health. After fogging the premises, our technicians set up powerful box fans to perform an air-exchange with outside air. This ventilation method aims to exchange air up to fifty times before a premise is declared safe to resume business. One advantage of using a ULV fogger is that deodorization times are kept to a minimum.

What services do a professional restoration service provider for businesses?

  • Organizing fire debris removal and disposal (ordering dumpsters, safely removing burnt contents, and responsible disposal at a waste facility)
  • Contents management, whether for on-site or off-site restoration.
  • Cleaning and restoration of salvageable materials
  • Replacement and reinstallation of non-salvageable materials

Can odors always be removed from burnt premises?

Some fire odors may be cost-inefficient to eliminate. However, these odors can often be trapped within the material they occupy and become no longer noticeable to those in your business. Semi-porous materials used in your building's assembly can absorb odor particles- especially in high-pressure fires. Solid woods, for example, can soak odor particles into the wood grain. In these situations, since replacing the wood is expensive, SERVPRO can repaint it with an odor sealant. Odor sealants trap odors while providing a smooth base coat for repainting. SERVPRO crew chiefs make restoration decisions with your business in mind. Our conclusions are based on time-efficiency, cost-efficiency, and industry-leading training.

How do fire restoration technicians restore Heating, Ventilation, and Air-conditioning (HVAC) Systems?

  • Inspecting the system by removing ducts, using a circular drill for piping and supply vents to assess interior walls of the HVAC
  • Feeding specially designed agitative equipment like air whips into the vents to loosen or dislodge soils
  • Applying powerful negative air pressure to the vents to draw any dislodged soils from inside
  • Replacing supply-side filters and return side venting ducts throughout your business

An unexpected fire can throw your business plans into havoc. Contact SERVPRO of Campbell at (408) 371-4001 today.

How Can Homeowners Salvage Wet Carpet After a Faucet Overflow?

10/10/2020 (Permalink)

water damaged home SERVPRO of Campbell is prepared to keep your home looking, “Like it never even happened.”

IICRC-Certified Restoration Technicians at SERVPRO Perform Water Cleanup in San Jose That Restores Carpeting

No matter how careful San Jose residents are with their fixtures, accidents happen. A bathtub overflow can quickly saturate flooring and drywall in your bathroom, as well as hallway carpet. Without fast action, this moisture can delaminate bathroom flooring, damage your drywall, and create unpleasant odors from mold that can be costly to remediate.

SERVPRO is prepared to provide water cleanup for San Jose residents that restores their property and contents to a preloss condition. This team’s cleanup services also include structural restoration for components like carpet, drywall, and subfloors that have been compromised by water damage and microbial growth.
What Prepares SERVPRO Techs to Render Cleanup Services?

Certification and training. SERVPRO staff, franchise owners, and technicians alike undergo extensive, hands-on training, as well as self-paced online learning modules to further hone cleanup and restoration knowledge.

Restoration industry accreditation. Your local SERVPRO and the professionals therein are Institute of Inspection Cleaning and Restoration Certification (IICRC) certified, meaning that they can consistently meet the standards put forth for the restoration industry at large.

Additional credit and non-credit courses. These courses are targeted at SERVPRO staff as well as real estate and insurance professionals who wish to expand their knowledge regarding disaster cleanup and restoration. Available classes include:
    •    Water Damage Restoration
    •    Fire Damage Restoration
    •    Understanding Mold in the Restoration Industry
    •    Restorative Drying for Loss Control
    •    A non-credit Mitigation Awareness Response Seminar

How Does SERVPRO Restore Water-Damaged Carpet?
SERVPRO technicians focus on careful extraction for carpeting to prevent it from separating from the pad when possible. Extraction can be performed with wands, wet/dry vacuums, and heavy-duty rover vacuums. Techs can tent carpet and erect polyethylene drying chambers to ensure that it is thoroughly dried before reinstallation.

SERVPRO of Campbell is prepared to keep your home looking, “Like it never even happened.” Call (408) 371-4001 for rapid-response emergency mitigation services 24 hours a day, seven days a week.

Where Can Emergency Services for Flooding Be Found?

9/22/2020 (Permalink)

Hands holding home After a storm occurs. You can trust that your home is in good hands with our experienced technicians at SERVPRO.

SERVPRO is a San Jose-based Restoration Service for Flood Damage that Operates Twenty-four-hours a Day.

How do I get rid of floodwater in my house?

A consistent period of heavy rainfall can lead to flash-flooding, dam bursts, or groundwater intrusion for the residents of San Jose. When your property becomes flooded, the priority is to remove standing water as quickly as possible. The removal of standing water significantly reduces the extent of harm caused by water migration and the likelihood of structural collapse. SERVPRO technicians refer to this crucial part of restoration as the extraction phase. Our goal is to mitigate losses in the property as much as possible by quickly removing moisture using extraction equipment. 

Factors in deciding what type of water extractor I need?

- The distance of the structure wall to wall

- The height of standing water in the property

- Power accessibility for choosing between pumps or extractors

Does water extraction use a lot of power consumption?

Equipment that we use for Flood Damage Mitigation in your San Jose needs to generate significant energy to transport water. Pumping equipment is generally more power-intensive than extractors. However, both kits may require a vital power source. SERVPRO technicians stock power converters so that we can run extraction equipment of house mains safely. These converters are also equipped to withstand water exposure to ensure they are safe to run. We understand that using mainline electricity may not be possible in a flooded property, so we also stock portable and industrial generators to ensure that extraction can be completed quickly after flooding. 

What types of water extractors are there?

- Extraction units

- Light wands

- Deep extraction tools

- Submersible pumps

Getting rid of standing water in your home is the first step toward returning it to a preloss condition. Contact SERVPRO of Campbell at (408) 371-4001 now.

What Guidelines Are There for Mold Remediation?

9/16/2020 (Permalink)

Mold on the ceiling and wall. Mold is very serious, we know what you need. Let SERVPRO help you San Jose.

SERVPRO Mold Remediation Technicians Follow Nationally-recognized Practice Guidelines When Performing Mold Remediation in your San Jose Home.

Is an environmental professional needed for mold recovery?

It is not unusual for an indoor environmental professional (IEP) to instruct our technicians to remediate your San Jose home. However, an IEP s is not always used during mold remediation. In the absence of an IEP, trained SERVPRO technicians can rely on remediation guidelines from the environmental protection agency (EPA) and the Institute of Inspection, Cleaning, and Restoration Certifications (IICRC). These form a basis from which qualified mold remediators can conduct safe and effective mold remediation. By following these guidelines, our technicians can often return residential properties to a preloss condition. 

What are the critical parts of mold remediation?

- Drying and chemically cleaning materials with microbial growth

- Demo non-salvageable items and dispose of them safely

- Perform drying of wet items within 48 hours (to prevent further mold growth)

Is mold likely to spread through a property?

Microbes can spread through porous materials. When we perform mold remediation in your San Jose home, it is essential to set up containment areas to prevent spreading. Containment areas can control the infestation at its source. Since microscopic organisms like spores can travel on clothes or airways, our technicians often use negative air-pressure or HEPA-fitted vacuums. Once a crew chief establishes containment, we can begin the process of removing contamination. Any non-salvageable materials are double bagged and transported from the property. Cleanable fabrics or non-porous materials can be treated with biocides or other anti-microbial chemicals to good effect. 

What does the IICRC recommend for mold remediation?

- Establish safe working conditions

- Record the extent of damage

- Contain mold at the source

- Get rid of contamination

- Dry the property and control humidity

If you suspect mold growth at your property. Contact SERVPRO of Campbell at (408) 371-4001 for expert remediators.

Can I Save Money When Cleaning Up Fire Damage?

9/9/2020 (Permalink)

Burnt items after fire SERVPRO can help to eliminate additional fire damage expenses. Give us a call at (408) 371-4001. We are always available.

When You Call SERVPRO to Your San Jose Home, We Work Fast to Limit Loss and Overall Costs for Fire Damage Restoration.

The devastation left from your San Jose house fire may be immense, leaving you at a loss for where to begin the cleanup. In such a time of worry and confusion, SERVPRO is available for emergency fire restoration 24 hours a day, seven days a week. We arrive at your property to begin the assessment and restoration project quickly so that we get you back to your routine faster than any DIY methods would allow. Our IICRC-certified technicians bring the latest advancements in equipment and professional techniques so that we can erase traces of the blaze. Everything is left, "Like it never even happened."

What is the Next Step After the Fire Gets Extinguished?

After the flames get thoroughly doused, and the first responders on the scene say that your property is safe for entry, call our crew to get our Green Fleet in motion for your fire damage restoration in San Jose. Once we arrive, the crew chief begins assessing the damage to effectively plan the cleanup and restoration. We work with the promise to repair and restore rather than replace, helping to save you both time and money overall.

Will Indoor Air Quality Be an Issue Now?

Any fire leaves behind copious amounts of soot and smoke particles that threaten indoor air quality. It is equally important that we are mindful of remaining moisture from water or chemicals used to extinguish the flames. Any moisture left behind creates the perfect environment for mold and mildew to thrive, which brings the potential for health effects.

We have skilled technicians that utilize the right filtration tools and equipment for the job to restore air quality while eliminating odor-causing particulates, such as:

  • Air Scrubbers – An air scrubber helps to lessen the colonization of microorganisms throughout the air while helping to remove debris and particulates. With the help of HEPA filtration, air enters the machine where the filter grabs onto microbes, airborne debris, and particles.
  • Hydroxyl Generators – This is dual-acting equipment that helps deodorize your household's interior while purifying and filtering the air. The hydroxyl units also have HEPA filtration technology that allows them to capture particulates from the surrounding environment.

Are These Soot Stains Removable from All Surfaces?

The heat from the fire ripping through your home leads to surface area charring. For a standard restoration project, the best option is usually resurfacing or replacement, but these may be costly and time-consuming. SERVPRO technicians utilize various advanced equipment and techniques that can handle even the toughest smoke and soot residue. For example, soda blasting with pressurized air releases high-speed sodium bicarbonate that works to strip away charring and residues. Due to deodorizing properties, the sodium bicarbonate also removes odorous elements from the materials treated.

Particles from smoke and soot are known for settling rapidly on walls, ceilings, and other surfaces after a fire. If you use DIY methods, this takes much time, and you could bring on further damage that makes your efforts counterproductive. SERVPRO technicians have tools like pressure washers and vacuums to help pull up residue, and HEPA filtration pulls loose particles inside to keep them from redistributing into the air.

Will I Still Be Able to Smell Smoke?

When we address a fire damage restoration project, handling tough smoke odors is one of our primary concerns. Every step allows us to break down these stubborn residues while also finding all cracks and crevices where odorous particulates might have traveled. Some of the steps include:

  • The possibility of packing up and moving contents and furnishings off-site for further cleaning and deodorization. This allows us to prevent soot and smoke residue transfer into other unaffected areas of your home.
  • Technicians carefully clean surfaces riddled with residue, never leaving any space untreated. Our Green Fleet comes stocked with various EPA-registered cleaning agents for removal of residue on materials like drywall, wood, plastics, glass, and metals.
  • In areas where pungent odors are present, we may recreate the event that caused odor penetration to begin with. By heating deodorizing agents with our fogging technology, we can put out a chemical cloud to penetrate materials deeply to trap odors and pull them out.
  • Some exposed surfaces may also be sealed off using specialized primer, which then gets finished off with the final paint color. If odors migrate throughout your HVAC system, we also have special sealants to stop the particulates in their tracks.

Fire damage restoration is an area where SERVPRO of Campbell excels. If you would like to have a team come out to your property after you suffer loss from a house fire, give us a call 24/7 at (408) 371-4001.

We Have Water Damage, Can I Save My Interior?

8/26/2020 (Permalink)

SERVPRO restoration equipment drying hardwood floors Water damage? We have the equipment to dry and restore your home.

With Proven Water Restoration Techniques, SERVPRO Ensures Your San Jose Home Gets Back to Normal Fast 

Water damage comes in many forms, but it all needs to get handled quickly to cut back on the loss's scope. When you have a pipe burst or a water leak in your San Jose home, you need to have skilled technicians on the job to limit the project's cleanup time and cost. SERVPRO has the techniques and availability to meet and exceed your expectations. With a simple phone call, we can have our Green Fleet at your door in as little as four hours to start the cleanup and restoration. 

Do I Need Skilled Restoration? 

Speed is imperative once you have water damage to your San Jose home. We have IICRC-certified technicians to handle your water restoration in San Jose to inhibit mold growth and the cost of the loss. After we arrive, our crew will: 

  • Inspect and assess the water damage.We look at building materials and the path of water migration to plan out the best course of action for cleanup and water removal.
  • Begin extraction to pull up any standing water.We bring a variety of water extraction tools and submersible pumps to facilitate water removal easily. 

If you have water seeped into the walls or behind baseboards, our team uses specialized drying methods. Wet insulation is known to trap and hold moisture, which brings the potential for mold clusters that begin to thrive. Our crew can remove damaged drywall using controlled demolition to have it replaced with brand-new materials. Everything gets finished off so that your interior gets restored to preloss condition. 

When you need professional assistance with water restoration, our team at SERVPRO of Campbell is quick to respond and ready to work in as little as a few hours after your call. Contact us at (408) 371-4001 for emergency service. 

More about San Jose.

Muck-Out Cleaning and Repairs for Flooded San Jose Homes

8/18/2020 (Permalink)

flooded crawlspace, cast iron plumbing SERVPRO can muck out, cleanup, and restore San Jose Homes, from the crawlspace through the living quarters

When creeks and streams rise during the days following prolonged heavy rainfall, you need immediate assistance to reduce the impact of flooding in your home. 

It was not long ago when San Jose experienced its worst flood of the century when water bodies like Coyote Creek rose steadily over several days and breached the banks to flood homes and businesses nearby. Like this traumatic experience affected many structures throughout the city, our SERVPRO of Campbell team stays prepared for the flood mitigation efforts many properties might require after a storm.

Despite how widespread and severe flood damage in San Jose homes becomes, there is little that can get done to resolve these threats without first addressing standing water concerns. Pooling floodwater can be a dangerous scenario both in terms of potential contaminants and structural deterioration and saturation. Extraction is one of the first stages of mitigation and restoration for damaged property, and this involves a combination of several powerful water removal tools in our inventory, including:

  • Submersible Pumps
  • Trash Pumps
  • Wet Vacuums
  • Truck-Mount Pumps

What Is Muck-Out Cleaning?

Muck-out cleaning is one of the emergency services that our SERVPRO team can offer after a flood disaster. Debris, soiling, and sediment can be considerable threats to a house's occupants and restoring technicians alike. With shoveling, wet/dry vacuuming, and other cleaning tactics, we can remove the most substantial portions of these unsettling threats to the structure. In addition to helping improve the appearance and functions of damaged property, muck-out cleaning also can reduce the presence and concentrations of contaminants like bacterial and viral pathogens.

Whether you need flood removal services or muck-out cleaning after a disaster, you can count on our SERVPRO of Campbell team to help. We have experienced technicians and innovative tools available 24/7 at (408) 371-4001. "Like it never even happened."

How Do I Choose the Right Restoration Company When My Business Needs Disaster Recovery in San Jose?

8/16/2020 (Permalink)

puddle on the floor of a building Commercial restoration companies can be difficult to choose from. Call SERVPRO for professional commercial services.

Community Commitment and Years of Experience Join Our Premier Training Track Record to Make SERVPRO the Best Fit When Your San Jose Business Compares Restoration Companies

When any of the links in our business community in San Jose breaks because of a fire, water, storm, mold, or another emergency, everyone connected to that company loses. Your business can be stopped short in its tracks by many different kinds of disasters. If you have never considered the possibility of this type of challenge to your property and livelihood, your response will be slowed as you try to choose from among the many restoration companies in our region. Selecting the restorers who can meet your firm’s unique needs quickly and professionally requires consideration of the services offered by individual companies in the industry and how their offerings fit your circumstances.

Is There One “Deal-Breaker” Requirement for a Highly-Qualified Restoration Company?

When sorting through your choices among restoration companies in San Jose, one stipulation is absolute. The company your business hires must have managers and technicians trained to the highest restoration standards by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Research-based and field-proven strategies taught by IICRC experts in a wide range of disaster restoration specialties prepare the management and workforce of reliable and reputable companies for all aspects of commercial restoration.

Should I Hire a Local Company as a Disaster Restoration Partner?

If you are concerned that a local firm might not have the capacity to manage a substantial commercial loss, SERVPRO is the perfect fit. On the other hand, if you worry that your niche business is too small to attract our commitment, think again. We are a local, community-based commercial restoration company in San Jose with no plans to move on down the road, like some restoration crews that follow disasters rather than putting down roots. We can help you solve your immediate restoration needs of any size or intensity, and allow you to follow up in the days, weeks, and months after the project completes if you have questions or fears. Being local does not mean our response is limited. We have access to a robust nationwide network of professional restoration resources, able to scale both workforce and equipment to your needs:

  • Our signature green service vehicles are stocked fully with the equipment and products needed to respond to water, fire, storm, and mold emergencies.
  • Our phone is answered 24/7, every day of the year, ready to send a well-trained and equipped crew to your site quickly.
  • Our state-of-the-art production facility has specialized technicians and innovative resources to clean, dry, disinfect, and deodorize your business contents. We track your property with our Contents Claim Inventory Service (CCIS) and provide climate-controlled storage for your possessions until your commercial building is ready for re-occupancy.

What Is the Emergency READY Profile (ERP)?

A unique opportunity for commercial clients to prepare for a wide range of disaster scenarios is the Emergency READY Profile and Plan (ERP). We urge customers to consider developing an ERP because it is the best way we know to have our restoration company crews hit the ground running when your business suffers a loss. There are many ways we share information during the process of drafting an ERP. Our goal is to develop a concise digital document that our work crews review for pertinent details and a detailed plan during the restoration of your business after a disaster. The ERP:

  • Begins with a complete, in-person assessment of your commercial building by one of our project managers
  • Crafts an individualized response we explain to your satisfaction, so we all know what the plan looks like
  • Offers recommendations designed just for your operations that you can implement to reduce the risk of harm from any water, fire, storm, mold, or other disasters
  • Allows you to add details on our mobile app such as:
  • Clearly designating our company as your preferred provider of restoration services
  • Listing employees, family members, or others who can act on your behalf during a disaster if you are unavailable
  • Connecting us with the contractors or vendors that built, installed, or designed your equipment and systems

Be confident in your decision to hire SERVPRO of Campbell for commercial restoration after any structural and contents disaster. We can help craft an ERP, so your business and our workers are ready when disaster strikes, but we answer your call to (408) 371-4001 with fast, professional services even without pre-planning.

How Do I Get My San Jose Home Back After a Fire?

7/31/2020 (Permalink)

burnt roof of a house from an inside view Fires can leave soot all over your home. This can be hard to clean up without getting professionals involved. Call SERVPRO.

Hire SERVPRO to Restore Your San Jose Home from Fire Damage

How Can You Get Rid of All the Soot Covering Everything?

When it comes to fire restoration in San Jose, or anywhere else, cleaning and removing soot from the property is a major task in every home. SERVPRO specialists train extensively to match our efforts against each type of soot and the surfaces they cover. This allows our response team members to preserve as much of your home’s structure and personal property as possible.

Where Does the Response Team Begin?

We start where the most damage has happened. When it comes to layers of soot, that means both near the fire’s origin and on surfaces more vulnerable to the acids and stains in soot. Since many home fires begin in the kitchen, we’ll use one as an example.

Soot in the kitchen contains particles from wood, plastic, metal, and food. This mix of burned material results in sticky layers that can be difficult to remove. If the soot is on linoleum floors, wood tables, and cabinets, our specialists know that it has to be removed immediately since the surfaces of both can soften or crack due to the heat. They wipe down each surface with a dry sponge to remove as much soot as they can before using a cleaning agent.

Marble countertops and metal appliances are more resistant to damage, but our specialists still move quickly. They wipe down these surfaces with a dry sponge to remove most of the soot, but they still use a cleaner for a thorough removal.

Can SERVPRO Repair Surfaces Affect By the Fire?

Yes, SERVPRO specialists can repair minor cracking or splits in wood surfaces. If the linoleum softened to the point where soot or other particles are embedded in the surface, team members can replace that flooring to restore your kitchen to its original appearance.

To schedule a service call and restore your home here or in Saratoga, call SERVPRO of Campbell today at (408) 371-4001. We are here for you.

Click here for more information about San Jose.

How Quickly Can Flooding Happen in My San Jose Home?

7/20/2020 (Permalink)

Home with flood water Please know how hazardous a flood damage can be to you and your San Jose home. Call SERVPRO right away for mitigation efforts.

After severe storms, damage to your roof can leave you vulnerable to flooding that can begin almost immediately in adverse weather conditions. 

You do not have to think back far to think of the last time a storm was powerful enough to cause structural damages to many of the businesses and homes in San Jose. Once vulnerabilities exist in the exterior of your property, it is much more likely that flooding scenarios can result. Especially in the cases of roof damage, runoff and wind-driven rain can quickly find its way through these penetration points. 

You may not realize the full extent of flood damage in San Jose homes like yours if the situation resulted from roof damages. There is a portion of time when homeowners might be oblivious to the structural damage, allowing flooding to worsen before signs show in the living space beneath the attic. Any pooling water within this upper storage space can move quickly because of unfinished surfaces that can absorb water quickly and push it through the ceiling systems to impact floors beneath it.

What Areas of My Home Can Be Impacted by Migrating Floodwater? 

Knowing how to address these situations as they happen is not often within the wheelhouse of most property owners. Many look to the experience and fast response of our SERVPRO team to help. Extraction is usually a big part of flood recovery, and to do this, we require several capable tools within our inventory. We have many water removal devices, but the most common to flood extraction scenarios like roof breaches include:

Flooding does not have to be a devastating situation for your home, especially when you can get professional restorers moving quickly to assist you. Our SERVPRO of Campbell team is available 24/7 at (408) 371-4001.

More about San Jose.

Does Your Business in San Jose Need a Flood Damage Plan?

7/19/2020 (Permalink)

flooded interior of an office building going up to a stairwell You cannot stop a flood from happening near your business. Contact SERVPRO to get professional flood remediation services for your business.

How San Jose Business Owners Can Be Better Prepared For Flood Damage

Being a business owner means being prepared for all sorts of eventualities. Commercial risks include everything from fire to burglary to staff shortages, and also flood damage. San Jose business owners who make a proper flood plan will find it easier to get back up and running after an incident.

SERVPRO recommends all San Jose businesses have a flood damage plan in place, even if your property doesn’t seem prone to flooding. You never know when a flood might occur. A flood can occur due to a natural disaster or because of overflowing gutters, or a leaking window during a storm.

What is a flood damage plan?

A flood damage plan is a written document you draw up for your San Jose business. It contains all the information you and your employees need to act quickly in the event of a flood.

Your plan should outline how your business will respond in the event of a flood. Having a document like this in place means your employees will never be left frightened and unsure of what to do, should a flood occur.

Why does my business need one?

SERVPRO believes all businesses need a solid flood damage plan in place. Here’s how a written plan can help your business in an emergency:

  • It gives your employees an easy reference and ensures they know exactly what to do, who to call, and which actions to take.
  • Should you have prior warning of a flood, your plan equips your team with all the information they need to act quickly.
  • If a flood happens without warning, your plan makes it easier for you and your employees to act quickly.
  • Fast action means quicker clean up and less damage to your commercial property.
  • A written plan means any of your employees can access the information and act upon it, even if managers are not on the premises.

What should my flood damage plan contain?

If you want your flood damage plan to be beneficial, you must ensure it contains all the information your employees need to handle a flood. SERVPRO recommends that at the very least you include:

  • A list of vital contact telephone numbers. This list should include insurance services, building services, staff contacts, suppliers, and of course, SERVPRO.
  • A list of staff evacuation and assembly points.
  • Locations of service shut-off points and critical equipment.
  • A checklist of procedures for staff to follow in the event of a flood.
  • A full explanation of your business’ flood prevention and response plan.
  • Your strategy for minimizing business disruption and recovering from the flood as quickly as possible.

Who decides on the flood damage plan?

SERVPRO suggests putting together a committee to draw up your flood plan. At the very least, you will want to include the CEO and perhaps other members of your management team. A representative from human resources will be useful, and any staff members who know health and safety procedures will also be invaluable.

Your flood damage plan can make a big difference when it comes to flood recovery and protecting your staff and equipment. SERVPRO recommends setting aside time for all committee members to meet and draw up the plan and revise it until everyone is happy with it.

Once the plan is complete, be sure to distribute it to all staff members and encourage them to read and familiarize themselves with it.

How often should I review my commercial flood damage plan?

It’s a good idea to review your plan annually to ensure all the information is up to date and correct. Once the policy has been reviewed, distribute the new version to all staff members and ask them to read the latest version.

What should I do if there is a flood?

Even the best flood damage plan cannot prevent a flood. In the event of flood damage, you should call SERVPRO as quickly as you can. We train our technicians to assess the situation and handle it as soon as possible to minimize your business damage.

As soon as we arrive on the scene, we will begin assessing the situation and drawing up an effective plan of action to get your business back up and running as soon as possible. We equip our technicians with a range of powerful extractors, air movers, and dehumidifiers. We can use these to evacuate water from your property and dry out the structure and carpets.

Every business needs a flood damage plan, but when you need practical assistance, get in touch with SERVPRO. We are available 24 hours a day, seven days a week, so whenever you need our services, we are there.

If you’re concerned about commercial flood damage, give SERVPRO of Campbell a call today on (408) 371-4001.

Can Water Restoration Companies Save You Money?

6/26/2020 (Permalink)

A green piggy bank on a table. Let SERVPRO help you save time and money when it comes to your San Jose home.

With efficient responses and cutting-edge technology, water restoration for San Jose homes is more advanced and cost-effective than ever before. 

Professional water recovery services for your San Jose home can initially feel like an unnecessary expense. However, the more you understand about these loss incidents and how our SERVPRO team resolves them, the more you can appreciate that professional restoration might be the ideal approach.In many ways, choosing our capable contractors can save you money. 

While you might only mentally compare the act of mopping and drying against the elaborate drying approaches of water restoration companies in your San Jose home, there is often more to the water removal process than meets the eye. 

Why Can’t I Resolve Water Losses Myself?

Water losses create situations like standing water that can not only migrate throughout your residence but penetrate exposed materials and contents through absorption. DIY cleaning and restoration only impact surface losses, meaning that much of the absorbed water and trapped moisture in structural cavities go unresolved. Within 48 hours, lingering moisture and saturated elements can show physical signs of damage, which ultimately require removal and replacement, and conditions could be ideal for the development of mold colonies. 

What Makes SERVPRO a Wise Choice After a Disaster? 

Several restoration companies can all claim to be the best choice for you in a crisis, but we have built a strong reputation in the area based on our reliability and fast response. When you are choosing our team of professionals, you are choosing:

  • Experienced technicians
  • Industry-leading equipment
  • Trained and certified in water restoration and structural drying
  • Available 24/7

No matter how unthreatening water losses might initially appear, there is often more to the situation than you think. Let our experienced SERVPRO of Campbell team help you to fully restore your home after these losses. We are available 24/7 at (408) 371-4001.

How Is Flooding Happening in the Attic of My San Jose Home?

6/11/2020 (Permalink)

Attic with flood water After your home suffers flood damage, you need a team of professionals to assist you with cleanup. Call SERVPRO right away! We are always available.

Our SERVPRO team can help to identify penetration points for flooding and work to repair and restore the damage that water has caused. 

Flooding might not always be as apparent as many San Jose homeowners. In some situations, it could take days or even weeks to begin to see the effects of flooding in areas of your house where there is little to no foot traffic. For example, when you do not have a finished attic, a structural compromise that leads to flooding in this area of your house could go unnoticed until the effects migrate to the floors below. 

When it comes to flood damage in San Jose homes that you might not initially recognize, the effects could be destructive. From structural deterioration to migrating moisture concerns through other areas of the residence, our SERVPRO professionals must carefully determine the presence of water and the best approaches to remove it efficiently. You cannot get our experienced assistance without first recognizing a potential problem, however. 

How Do I Know I Have a Problem? 

Recognizing water damage after a storm is not always straightforward. While some flooding scenarios can affect the main floor and crawlspace of your residence, other flooding conditions are more challenging to diagnose. After a severe weather event, it is wise to attempt to inspect areas like the attic when possible for apparent damage. If you cannot do this, some indicators can appear within the days following water damage, including:

  • Damp Surfaces – ceiling tiles and drywall can often be a reliable indicator that a problem exists in the area above by wet spots and dampness to the material. As this condition worsens, it can develop into other conditions like a persistent leak. 
  • Leak in the Ceiling – a steady drip or trickling from the ceiling structural materials can indicate substantial saturation and continued water exposure. This would mean a roof breach and widespread water damage in the space between the roof and the living area. 
  • Sagging Ceiling Materials – Oversaturated ceiling drywall can sag when exposed to higher volumes of migrating water on a prolonged basis. Sagging materials can be a threat to those in the area, so these affected areas must get addressed by our professionals when we first arrive. 
  • Water Staining – A yellow, orange, or red hue can often indicate a persistent water leak in a specific area of your home. Water staining can report a much larger problem beyond the surface. 

How Can SERVPRO Help Immediately? 

There are several strategies for our SERVPRO team when we arrive that can begin right away. Many of our emergency services can often occur before job scoping or mitigation, making them among the most valuable efforts that we conduct to prevent the continued damage to the property. While what a home needs after a flood can vary from one situation to the next, there are specific restorative tasks that can typically occur when attic flood damage exists. These services include the following:

  • Board Up – When structural openings exist like broken windows or missing siding around the attic, wind-driven rain and other precipitation concerns can damage the inside of the house. Our contractors can seal up any openings.
  • Tarping – Roof damages from collapses to missing shingles can allow runoff and direct rainfall into the property, so tarping over these compromised areas prevents further penetration. 
  • Extraction – If standing water exists in this area of your home, it is only a matter of time before water migration brings damage to your living space. Extracting surface water can prevent much of this migration and allow for more efficient drying afterward.
  • Content Management – Many use their attic as a storage space for things that rarely get used throughout the year, such as their Christmas ornaments and keepsakes from the children growing up. Because these stored belongings have sentimental value, content management is critical when our team arrives. We can relocate and restore affected items in the attic with on-site and off-site solutions. 

What Tools Can Dry My Water-Damaged Attic? 

Whether your attic is finished or not, there are specific drying tools and approaches that are the best for this space. Between removing trapped water in the exposed materials and reducing moisture content in the environment, there are several strategies that our team uses to accomplish this:

Flood damages can have a disastrous effect on your home, so the sooner that our SERVPRO of Campbell team can respond the better protected the residence is from harm. We have skilled technicians and advanced tools to help get your attic and connected spaces back to preloss condition. Give us a call anytime at (408) 371-4001.

How Can I Clean Soiled Possessions After I Suffer From Fire Damage in San Jose?

6/5/2020 (Permalink)

burned contents of a home after a fire As soon as the firefighters leave, your best bet is to be on the phone with our representatives.  We are available 24/7.

SERVPRO Can Use a Combination of Chemicals and Cleaning Methods to Clean Any Soiled Contents Inside Your San Jose Home 

If an inferno ignites inside your house in San Jose, the smoke created by the burnt materials can flow to every room inside your home. Once the smoke contacts cooler surfaces, it can solidify and turn into soils and soot residue that can adhere to the various surfaces inside your structure.

During any fire damage project in San Jose, our SERVPRO technicians know that cleaning contents can be as big of a job as cleaning your soiled building materials and structural components. Removing soot residues from certain surfaces of the contents inside your house can often be tricky. Some of your personal possessions could have irregular surfaces that can require different cleaning methods than your items that have smooth, non-porous surfaces. 

What types of techniques do you use when cleaning my contents?

    Dry Cleaning: Cleaning with dry sponges can be effective when cleaning medium to light soils and when used as a primary process to remove the excess soils before wet cleaning procedures.

    Wet Cleaning: Our SERVPRO crew can clean your items with water-based detergents when dealing with moderate to heavy soiling.

    Spray and Wipe: This wet cleaning process involves spraying a chemical with a spray bottle and then wiping the surface with a rag.

    Foam Cleaning: This method uses a foam-based detergent to remove soils from soft, upholstered items.

    Abrasive Cleaning: The act of using abrasives means that some sort of agitation is applied inside the chemical to aid with soot residue removal.

    Immersion Cleaning: Fully immersing some of your contents can be very effective when dealing with irregularly-shaped possessions. This process involves dipping the item into the cleansing solution, and we often use it when cleaning Venetian blinds.

If any of your furniture or other items inside your house in Saratoga or Monte Sereno ever get coated by soot residues due to the smoke created after a fire, call SERVPRO of Campbell at (408) 371-4001.

Click here to learn more about San Jose.

What Needs to Be Done to Properly Clean Up My Flood Damage?

6/2/2020 (Permalink)

injectidry tubes going into a wall SERVPRO provides advanced equipment for storm damage mitigation to preserve and restore your flood-damaged home in San Jose.

Proper Flood Damage Cleanup in San Jose Requires Expert Water Extraction, Waste Removal, Structural and Content Drying, and Disinfection and Deodorization.

As most San Jose residents know, severe flooding is more than possible in their city.  In fact, it was just three years ago that this “capital” of Silicon Valley experienced its worst floods in a century. Heavy rains caused the county’s largest reservoir to overflow, quickly making Coyote Creek spill over its banks and deluge the surrounding city in feet of water. As a result, many area homes experienced extensive flood damage.

What Gear is Necessary to Clean Up and Restore My Flood-Damaged Home?

San Jose flood damage cleanup and restoration companies, like SERVPRO, use a wide range of advanced tools to quickly and effectively remediate your flood-affected home.  This high-tech gear includes the following:

  • Portable and truck-mounted water extractors to rapidly remove feet of standing water from your residence
  • Submersible pumps to facilitate large water extraction projects
  • Refrigerant and desiccant dehumidifiers that quickly remove moisture from your home’s air and interiors
  • Air movers and box fans to circulate and dry interior air
  • Injectidry systems that dry difficult-to-reach spaces behind ceilings and walls

SERVPRO technicians, using this equipment, can effectively dry all areas of your house following a flood.

How Does SERVPRO Sanitize My Residence?

After removing standing floodwaters and drying your interiors, our remediation experts sanitize your home with state-of-the-art foggers.  These foggers broadcast the following types of antimicrobials into all affected areas of your house:

  • EPA-approved bacteria, virus, and fungus-killing antimicrobials
  • Pairing agents that combine with harmful particles, causing them to drop from the air onto surfaces where they can be more easily removed
  • Humidity-reducing agents that hinder microorganism survival and growth

These chemical agents help remove the harmful bacteria and viruses deposited by floodwaters from your home. Also, they help prevent future structural damage resulting from dry rot and other fungal issues.   

If you ever need help cleaning and restoring your flood-damaged home, call SERVPRO of Campbell at (408) 371-4001.

Certified: SERVPRO Cleaned – a defensive cleaning program

5/20/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open in San Jose, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Campbell today at (408) 371-4001 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

What Needs to Happen to Remove Water from Campbell Hardwood Flooring?

5/14/2020 (Permalink)

SERVPRO restoration equipment drying hardwood floors Water loss events quickly impact hardwood floors. SERVPRO has the equipment to mitigate your water damage.

Hardwood can absorb standing water quickly, so our SERVPRO team can help with fast extraction and drying efforts in your San Jose home

Hardwood flooring is a typical construction staple for many of the homes and businesses throughout Campbell, so it is a material that we work to restore without requiring replacement. As challenging as this might be in situations like water damage, limiting the absorption of the planks and preventing the trapped moisture from altering the consistency and appearance of the flooring is critical. 

From cleaning up after the disaster to addressing the needs for water removal in San Jose homes, our professionals have multiple tools and machines that can help to get the job done quickly and safely. We strive to provide thorough removal services, including standing water on the surface and trapped water in the flooring's planks. Failure to do this quickly and efficiently could result in the presence of health or structural hazards. 

How Hazardous is Standing Water?  

Many people do not often think of water being as destructive of a force as it is. Still, a prolonged period of standing water or moisture penetration in Campbell could mean controlled demolition and the reinstallation of the entire floor and subflooring material. Understanding some of the hazards of standing water can help you to appreciate the importance of securing professional restoration professionals like our SERVPRO team. Some of these potential hazards include: 

  • Health Concerns – One of the most important considerations that homeowners must make when assessing damage is the potential health effects these conditions cause. Immediate threats might include slip and fall hazards or even electrical shock.  
  • Material Deterioration – The cellulose in wood plank flooring of all types allows these materials to be highly porous and sensitive to the absorption of standing water. By not addressing pooling immediately, material distortion and warping could likely occur.  

Microbial Threats – With wood being an organic material, prolonged exposure to moisture can lead to the appropriate conditions for mold and microbial growth. While these colonies can cause health effects on their own, this can be destructive to structural elements.

What Extraction Devices Are Best for Wood Floors?  

Choosing the right tools is always one of the most critical choices that our SERVPRO professionals can make when we reach a Campbell water damaged home. Extraction is a critical process that involves multiple tools in our inventory. While various circumstances my call for specialty equipment, some of the more common choices for removing standing water from wood flooring are: 

  • Submersible Pumps - There are multiple types of submersible pumps that are professionals use when standing water exceeds two inches in depth. Electric submersible pumps are often the most common of these choices, as they offer continuous and quiet removal of standing water over extended periods. 
  • Wet Vacuums - Wet vacuums are ideal for removing standing water from the surface of wood flooring when the depth of this standing water is not excessive. Also, these vacuums are ideal for running various attachments that can help to speed up the extraction. 
  • Squeegee Wands - This wand is one of the attachments that wet vacuums or other extraction tools can run. With hard surfaces like wood or tile, squeegee wands can direct water into the vacuum on the wand while removing nearly all of the surface water in its path. 

How Can You Dry Saturated Wood Planks?  

Drying wood flooring is not as complicated as many homeowners might believe. With the right tools and specialty equipment available to professional restoration technicians like ours, we can work to remove unwelcome moisture in individual planks altogether. Immediately addressing the saturation of wood flooring can dramatically reduce the need for discarding damaged materials and later replacing them. Drying wood flooring involves multiple tools, including: 

  • Air Movers - Air movers are the heart of the drying process for our professionals. They are versatile tools that can work to remove moisture in the environment and the material simultaneously. 
  • Floor Mat Drying System - One of the specialty drying approaches that our technicians can use are drying mats. By placing these mats perpendicular to the direction of installed planks, we can draw moisture at a controlled rate from larger surface areas at one time. 
  • Dehumidifiers - Dehumidifiers like desiccants also help manage increased moisture content produced by removing water from wood plank flooring. 
  • Tenting - By creating a tent with plastic sheeting, we can increase the productivity of drying mats placed unsaturated wood flooring throughout your home. These tents also provide the means for continual moisture monitoring to avoid over-drying the floor. 

Restoring wood flooring in your home after a water loss can be a challenge. Our SERVPRO of Campbell team can help with a fast and confident response. If you want to make it "Like it never even happened," give us a call today at (408) 371-4001.

What Is the Best Solution for Fire Damage in My San Jose Home?

4/23/2020 (Permalink)

SERVPRO box truck at work site. SERVPRO and their technicians ready themselves for a fire damaged Campbell home.

Have SERVPRO Fire Restoration Technicians Clear, Clean, and Restore Your Home to its Original Condition

When a fire causes damage to your Campbell home, even if it is quickly extinguished. The intense heat and burning material might not create a large amount of physical damage, but they can still generate smoke and soot damage that spreads throughout the home, affecting everything it touches.

How many types of fire damage are there?

Fire damage to a San Jose home falls into these categories:

Burning and charring from contact with the actual fire
Combustion, melting, and more from the intense heat
Surface and deeper damage from the smoke and soot particles that settle on structural and personal property
Water damage from sprinklers and other efforts to extinguish the fire

To deal with each type of damage, SERVPRO has an intensive training program so that most team member qualifies as a Fire and Smoke Restoration Technician or FSRT.

How bad can the damage get in my home?

It can run from mild smoke damage to the total loss of the structure itself and everything inside. That depends on several factors which include how hot and how fast the fire burned, where it started, how long it burned, and how far did the smoke reach throughout the home. Depending on these factors, fire damage falls into three categories:

Minor Damage – In this category, there is a limited amount of physical damage with only items like paper products requiring replacement. The smoke residues left behind are light to moderate and can be removed from ceilings, floors, walls, and personal property by wiping them down with a dry cloth or sponge. For slightly thicker residue layers, FRSTs might use a small amount of water to break them up for removal.
Medium Damage – Here, the physical damage is more intensive. The intense heat causes damage to tables, chairs, and other furniture as well as structural items like cabinets, drywall, and ceiling tiles. Wood floors may require refinishing and walls and ceilings often need repainting. Smoke residues are sticky and thicker, requiring a cleaning solution to remove them. Thicker residues also leave behind odors that need elimination.
Major Damage – In this category, the physical damage is severe, especially at the fire’s point of origin. Wall and other framing are charred or burned, forcing repairs or demolition and replacement. If the physical damage is severe enough, FRTs may have to board up shattered windows or cover roof damage to secure the home from weather or animal intrusions. Smoke residues in this category penetrate surfaces deeply enough to warrant disposal of the items or using sanders and other abrasive tools to remove surface material that contains residue particles. Odors at this level often require the use of special equipment to neutralize them completely.

How does SERVPRO get all of this accomplished?

Each team has access to an inventory of commercial equipment and chemicals designed for each restoration task. These are a few of the items:

For ceilings, FSRTs use Extension Poles, pads, and Peroxide Active Ceiling Cleaner. The combination allows team members to clean every inch of the ceiling without being immediately under the residues as they fall away. The cleaning agent is powerful, but does not damage the surface, and can even be used on acoustic tiles.
Odors are some of the most persistent types of damage to remove. If the malodor particles deeply penetrated an item, team members use a fogger combined with a deodorizing agent to create a cloud of particles that can get into a piece of furniture or structural property as deeply as the odor. These particles combine with the odor, changing and destroying them thoroughly.
Mechanical means of odor elimination can also include ozone machines and hydroxyl generators.

What about everything that was soaked by the Fire Department?

We attempt to clean carpets whenever possible. The water contains smoke residues and particles from the burned or charred items, which makes them extremely difficult to clean. For everything else, SERVPRO FSRTs use a combination of extraction wands to draw off the water covering the floor and then set up air movers and exhaust fans to draw moisture out of soaked furniture like sofas and structural items like drywall. Doing this quickly enough reduces the damage to the home and eliminates the threat of secondary water damage like mold growth.

How do I keep track of everything that was Restored or Replaced?

At SERVPRO, this is a part of our restoration service after a fire or any other disaster. Each team leader provides a complete list of every action they take for the homeowner and their insurance company when needed. We have Content Inventory Worksheets and software programs to track all items and actions.

No matter how mild or severe the fire damage might be, we can help you restore your home to its preloss condition. Contact SERVPRO of Campbell today at (408) 371-4001 to learn more about our fire restoration services. We are here for you.

Wow! My Smart House Has a Water Leak, Now What?

4/12/2020 (Permalink)

tubes from injectidry working on a wall at the baseboard SERVPRO Uses "Smart" Advanced Equipment Like this Injectri-Dry for Drying and Restoring Homes in San Jose

San Jose Water Cleanup and Recovery for Local Homeowners Is Only a Phone Call or Click Away--SERVPRO

San Jose is at the center of the future. That’s quite a statement for what used to be a small town along Coyote Creek, but residents give truth to it every day. The present, however, still throws all of us a curve when we least expect it.

How Smart Is Your Home?

Even the most advanced Smart House in San Jose can have water damage. New water heating systems no longer have tanks, but pipes still corrode and break; washing machines controlled by your phone still have intake lines that split and spill water across your home. SERVPRO restoration teams work quickly to reduce and repair the damage and halt any further problems as well.

One of the problems many residents don’t consider but are an issue with every home our teams inspect is the spread of bacteria and viruses. Even treated water from an inlet pipe can absorb enough dirt and other contaminants from carpets and floors in a few hours to begin bacterial growth. If not treated quickly enough, damage to drywall, floor trim, carpets, and more can be extensive and costly.  

To start limiting the damage, SERVPRO teams first spray any standing water with a broad spectrum disinfectant. After pumping out the water, they spray all previously exposed surfaces.   To maximize the effectiveness, personnel carefully prepare the spray mixture to meet the threat without presenting a threat to residents or pets. Teams only spray with no one present and warn residents not to enter before enough time elapses to ensure safety.  

Next, team members install fans to increase interior air circulation and examine everything. If the water did not remain standing in the home for more than a few hours, most building material, like drywall, remains intact for continued use. If the material has absorbed too much water, our specialists can use devices such as air movers to speed up drying without causing further damage. Air movers are also good for drying wood floors. Carpets, though, have to be replaced far more often than flooring and building materials.  

At SERVPRO of Campbell, we proudly support our fellow residents here and in nearby communities such as Los Gatos, Monte Sereno, and Saratoga. If you have suffered through a broken pipe or appliance, call us today at (408) 371-4001 to learn more about what we can do to return your home to its original, dry condition.

Information about Disinfection of San Jose Medical/Dental Clinics

4/9/2020 (Permalink)

male spraying a white desk and wiping with a yellow rag in an office Your regular cleaning staff works hard already. We are here if you need a little more help.

The Importance of Preventative cleaning for San Jose Businesses

Let SERVPRO of Campbell help your San Jose medical/dental clinic or any business that is open to prevent widespread contamination.

If you own an essential business in San Jose that is open, it is vital to maintain a vigilant approach to disinfection and cleaning in the turbulent wake of pathogenic cases. Preventing the spread of pathogens and the virus is a current priority of every medical/dental facility, and it is the requirement of any business that is open. Our SERVPRO team is prepared to help keep up with the demand for restorative or maintenance disinfection as needed by San Jose Area businesses.

Our expert technicians are trained, certified and highly experienced in environmental cleaning. We provide specialty cleaning services to businesses and institutions in the area every day. We follow the latest updated guidelines from the Centers for Disease Control and Prevention (CDC). We use EPA registered cleaning agents and follow work protocols and standards developed by the Institute for Inspection, Cleaning, and Restoration Certification IICRC in conjunction with the Restoration Industry Association (RIA).

We are able to adapt our hours around available time windows. Furthermore, SERVPRO of Campbell’s service is available on a one-time or routine basis. Let’s get together and talk about your needs.  Our SERVPRO of Campbell’s team is here to help.  We have solutions, give us a call today at (408) 371-4001.

Advice from the medical and scientific community regarding how to deal with the coronavirus is based on present knowledge, which is subject to change as the situation continues to develop. There can be no assurance that disinfectants alone will be adequate to fully eliminate the virus. We are not physicians or infectious disease professionals. Consult your medical professionals for individual medical advice.

Use SERVPRO’s Expertise to Tackle Water Damage After an Event in San Jose

4/5/2020 (Permalink)

water damaged living room flooring Quick water removal and drying can help save your flooring after a water damage event in the home. Contact our certified team for remediation efforts.

The Right Speed of Water Removal Helps Restore San Jose Properties with Minimal Loss

When there is a water spill in your San Jose property, performing a quick extraction and drying all wet areas is the natural response. However, speedy water removal can turn into a nightmare when it causes some unexpected damages to your property. Water removal by a professional team such as SERVPRO helps complete the process at modest speeds preventing damage from high speed or prolonged removal.

Transferring the water problem from one section to another is the main issue that fast water removal from your San Jose property can cause. Improper disposal of the water extracted from affected areas can transfer the problem to another section of the property. Our SERVPRO technicians identify an appropriate way to dispose of the water before starting the extraction process.  We can use long hoses to direct the water to a treated sewer line if there is one in your property. We can also use large containers such as wheeled trash cans to hold the water as we extract it within the house before transporting it to the disposal point. Such steps ensure we do not direct water to your front or backyard where it can filter back into the house, causing long-term problems.

After extracting all surface water from the property, there is a need to carry out drying procedures, which work through evaporation. Although completing the drying process fast to prevent issues such as rotting, rusting, or other forms of material deterioration is essential, moderating the speed is also essential to avoid problems such as condensation or hasty drying that can lead to physical alterations of materials such as cracking or warping. Our SERVPRO technicians take estimates, including establishing the size of the affected areas as well as moisture readings. We can then set a drying goal, which determines the number and placement of the drying equipment for proper moisture management.

Water spills readily damage properties. The restoration approach taken can also cause some issues. Call SERVPRO of Campbell at (408) 371-4001 to help manage the restoration of an incident, making it, "Like it never even happened."

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Is It Important for Fast Extraction to Remove Water Damage from My San Jose Home?

3/20/2020 (Permalink)

leaking p-trap under a bathroom vanity We will handle the water damage restoration in your home 24/7. We begin quickly extracting the water to save further damage, so call us right away.

SERVPRO's Water Removal Equipment Helps Our Neighbors in San Jose

Appliances have become instrumental for convenient living for San Jose homeowners, but these machines are not impervious to failures or malfunctions. A common concern with water-fed appliances like your washing machine, dishwasher, and other similar units are the gaskets and seals that hold water in or prevent leaks at the connections with the water supply. While often this is little more than a single piece of rubber, the erosion of this component could very quickly flood the immediate area around the appliance should it cause a disconnection or substantial leak.

Are Shut-Off Valves Important to Help Prevent Water Damage?

While most appliances have an independent shutoff valve to prevent further flow onto the floor of your San Jose home making water damage, preventing significant, that is rarely before the incident has spread enough to require immediate water removal services. From the time that this disaster strikes, you should reach out to our SERVPRO professionals immediately. Our highly-trained technicians have fast extraction equipment that can work to protect flooring materials and other structural elements exposed to the pooling water.

  • The first step once our technicians arrive at your home is to get our team working right away--
  • Removing the excess water throughout the damaged areas
  • We have extractor trucks and gas-powered pumps for substantial water loss incidents
  • Our portable sump pumps and other specialized equipment can prove sufficient for removing both pools of water and the absorbed water in saturated materials like your carpeting

Restoring your hardwood flooring in the kitchen or laundry area of your home is an intricate task for our SERVPRO team. We have tools like our air movers and injecti-dry system to begin pulling moisture from the exposed flooring, but this work needs to get regularly monitored to manage the moisture content in the wood. This type of flooring can become overly dry, causing as much water damage as over-saturation would.

While there are many steps to restoring your home after a water loss incident from one of the appliances, water removal, and the appropriate mitigation work must come first. Our SERVPRO of Campbell rapid response team is available to help 24/7 by calling (408) 371-4001.

Commercial Water Cleanup In Your San Jose Office

3/10/2020 (Permalink)

water damaged property “Like it never even happened.”

If Your San Jose Commercial Office Space Requires Water Cleanup, SERVPRO Can Help!

When you have an office space or business center, you need to know that everything runs smoothly at all times. If you happen to suffer a water loss incident, the last thing you need is for everything to come to a screeching halt. Hiring the professionals to assist with water cleanup will not only lessen the cost impact of the loss, but it also ensures nothing is left unaddressed.

The skilled team at SERVPRO knows how to get in quickly to assess your commercial water cleanup needs in San Jose. Various dynamics determine the right course of action so that all challenges are overcome. If the water spilled creates a vast amount of stagnant water on level flooring, then extraction efforts are immense. We come prepared with truck-mounted water extractor along with industrial-strength removal equipment that gives us the capacity to remove all standing water quickly and efficiently.

Removing Water from Cavities
Once water seems into walls or other cavities like HVAC duct lines, SERVPRO employs specialized techniques for water removal. Along with the use of extraction tools, our technicians may drill tiny holes at the base of walls to help drain out any water that may get trapped within the framing. For the HVAC ducts, we use wet vacuums to pull out most water before the next steps for proper drying.

Dealing with Varying Floor Types
When you call SERVPRO to your commercial office space, rest assured that we have the training to deal with various floor types. We can easily remove moisture from hardwood flooring, tiles, and all carpeted areas. Water extractor equipment outfitted with a squeegee wand helps with hard flooring, while carpet wants are necessary for carpeted spaces to yield optimum results. For all carpeted rooms, our technicians scope the area to identify carpet pile density to ensure the right method is used.

You have enough on your place when you are dealing with a water loss incident in your office space. Let our team at SERVPRO of Campbell help when you need to address commercial water cleanup! Give our office a call at (408) 371-4001, and we can send a team out as soon as possible to make it “Like it never even happened.”

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SERVPRO Provides Tips to San Jose Property Owners for Keeping Mold Infestations and Damage at Bay

3/4/2020 (Permalink)

mold growing on wood panel walls and floor heater Stop that mold from coming back to your San Jose home!! SERVPRO does great remediation

Can You Mold Damage from Returning to your San Jose Home?

As a homeowner in San Jose, there are several methods and investments you can make to prevent uncontrolled microbial growth. Microbes- which include fungi, bacteria, and viruses- thrive in warm, humid environments. Food sources for fungi are plentiful in a home environment with most natural and porous materials providing the conditions for growth. However, paying attention to the small details in your home, especially during the wetter periods of the year, can make a big difference. Pay special attention to those areas that may have inadequate insulation like a garage or crawlspace.

Preventing mold damage in your San Jose home can be as simple as performing regular maintenance checks. A malfunctioning sump pump or heating ventilation and air conditioning (HVAC) unit are typical culprits when it comes to microbial growth issues. Regular inspections and maintenance can help prevent them. You may also want to consider installing a vapor barrier in your crawl space to prevent condensation from creating moisture pockets in the wall cavities and flooring of your home. In areas where mold growth is likely, a hygrometer is an inexpensive way of keeping an eye on humidity, which should remain below 60 grains per pound (GPP) at all times.

When mold does become a problem, it is best to enlist the help of a professional inspection and remediation service. Often, the visible signs of growth are just the tip of the iceberg, and cleaning the surface damage becomes a monotonous task with mold returning in as little as 72 hours between cleans. SERVPRO offers professionally qualified mold remediation technicians that can deal with the source of mold and put in place measures to help prevent it from coming back.

The primary condition for mold growth is a water supply. A slow leak or poor insulation can both result in damp spots, which quickly become hotbeds for microbial growth. SERVPRO can perform temporary demolitions of drywall to dry inside cavities and address the source of the issue. We can also inspect porous materials that show signs of infestation and replace them with clean materials. At the end of our service, full deodorization, along with anti-microbial treatment of the affected area, can control and contain a mold issue.

If you notice a musty odor in your home, bring in professional assistance as soon as possible. Contact SERVPRO of Campbell at (408) 371-4001.

Commercial Water Damage Experts Can Help with Restoration in Your San Jose Learning Center

2/24/2020 (Permalink)

Water puddle under door "We’re Faster to Any Size Disaster."

Your San Jose Learning Center Can Depend on SERVPRO’s Experienced Teams to Properly Handle Water Damage Remediation you Require

Whenever you have water damage on any level in your learning facility, moisture can spread throughout the building at a rapid rate. With any plumbing failure event, it is best to call a team of trained professionals so that water restoration methods are implemented quickly. Until SERVPRO arrives, there are various steps that your on-site maintenance team can do that helps to facilitate the restoration process.

If you know the steps to take when you have commercial water damage in San Jose, it is possible to save a great deal of the contents and materials inside your building. There are times when a water emergency happens overnight, and a massive amount of water is spilled. Should you arrive the next day, having your maintenance team begin safe mitigation procedures until our arrival makes quite a difference.

Address Safety Hazards

Your maintenance team can mitigate potential safety issues. This means looking at anything that could cause potential harm to occupants and blocking the area off, keeping foot traffic away. It is then best to work on the removal of visible water by mopping up moisture and squeegeeing any hard surfaces. 

Once We Arrive

SERVPRO technicians can safely remove any standing water remaining in the building. We then assess your building materials, testing your contents, and determining drying goals. Air movers are excellent for moisture removal, especially when paired with industrial dehumidifiers. If water infiltrated wall cavities, we use wall cavity ventilation tools to strategically direct airflow throughout wall cavities to help replace any moist air with dry air.

Dehumidifiers are used to help to lower relative humidity in the space by pulling water vapor from the air. SERVPRO employs the use of various dehumidifiers, including refrigerant dehumidifiers, low grain refrigerants (LGR) dehumidifiers, and desiccant dehumidifiers. After achieving our drying goals, SERVPRO then returns for testing daily until all moisture levels are back to where they were before your water loss event.

Count on our trained water restoration professionals at SERVPRO of Campbell when your learning center suffers from commercial water damage. You can reach us 24 hours a day, 7 days a week by calling (401) 371-4001.

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Safety is Our Priority with Flood Damage Restoration in San Jose

2/10/2020 (Permalink)

SERVPRO drying equipment and drying mat being used on water damaged floor Flooding can happen at any time. SERVPRO is equipped to handle your flood damaged emergencies 24/7.

Safety Training Helps Improve Flood Damage Restoration in San Jose 

When a flood affects your San Jose property, there is a need to start restoration processes quickly. Various issues can impede such restoration. Guaranteeing safety to everyone involved is one such issue. One way professional restorers overcome this obstacle is by providing thorough training of their work crews. That way, technicians can identify and neutralize safety issues allowing work to proceed smoothly. 

Water intrusion during flood damage incidents in San Jose is likely to cause electrical hazards. For example, rising water can reach electrical outlets causing short circuits and increasing the risk of electrocution for anyone who ventures into the damaged property. Our SERVPRO technicians use their training to respond to such hazards in different ways, including the use of correct circuit testers. We use testers that check whether a circuit is both grounded and protected by a GFCI, Ground Fault Circuit Interrupter. 

Although the floodwater collects on the floors and affects other surfaces, various airborne hazards can develop such at a loss site. With proper training, restoration crews can eliminate or minimize such risks. A process like using air movers to increase airflow, thus speeding up the drying process, helps control the excess moisture introduced into the structure by the flooding. However, it can also create other problems such as aerosolizing contaminants. Inhalation of such contaminants can cause health issues. We train our SERVPRO technicians to set up Air Filtration Devices to remove contaminants from the air during the restoration process. We use devices with advanced features such as HEPA filters and activated carbon, which removes 99.97% of particulate matter in the air. 

Sometimes safety issues develop due to poor management of the loss site. Wetness makes most surfaces slick, increasing the risk of slip and fall accidents. Cables and hoses that supply the restoration equipment can also trip people. Our SERVPRO technicians use their skills to plan the loss site, minimizing such risks. We set up a staging area for the equipment used in the restoration, reducing movements to and from the loss site. We also secure cables and hoses to avoid trip hazards. 

Safe restoration of flood damage helps in many ways, including ensuring speedy completion of the process. Call SERVPRO of Campbell at (408) 371-4001 to help. We're Faster To Any Size Disaster. 

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Restoring Carpets, Rugs and Upholstery from Fire Damage in San Jose

2/7/2020 (Permalink)

Fire Damage In Room SERVPRO can restore your home to preloss condition. Call us any time, we are always available.

SERVPRO’s Recovery Process Covers a Variety Of Restoration Needs After a Fire In Your San Jose Home

House fires are usually containable, providing that firefighting procedure begins quickly. Containing a property fire reduces the likelihood of structural damage. However, one of the main reasons that residents use restoration services is to tackle the significant amount of soot and soiling that remains after a fire. Soots and smoke residues can be especially damaging to fabrics in the home because fabrics are usually made from porous materials. While replacing materials may seem like a necessity, we can often find a solution that restores rather than replaces fabrics and upholstery. 

Our team of fire damage technicians in San Jose specializes in the restoration of carpets, rugs, and upholstery. The roster here at SERVPRO includes Carpet repair and reinstallation technicians (RRT), Upholstery & Fabric Cleaning technicians (UFT) as well as Rug Cleaning technicians (RCT.) As a homeowner, you can trust us to have the expertise, equipment, and experience to salvage contents with smoke or soot soiling. 

While the most significant areas of smoke damage usually manifest on the ceilings or upper walls, you may find that these soots drop onto the carpets below. The damage this process causes can be exacerbated by water from a firefighting procedure which can set soots. SERVPRO RRT technicians can detach your carpets and remove them from the property. We can apply a variety of carpet conditioners to the affected carpet to remove any residual damage. RRT technicians can then re-install the renovated carpet to your home. 

Upholsteries are equally vulnerable to falling soot but can also suffer from direct soot and smoke soiling. We can mobilize rotary machines that create a mechanical buffer while applying a pre-cleaning solution. For leather materials, we can apply leather butter to reduce the likelihood of cracking or permanent damages. Often, pre-cleaning sofas and upholstery can be essential to the restoring of your contents to a preloss condition. 

To restore rather than replace carpets, rugs, and upholstery, contact SERVPRO of Campbell at (408) 371-4001.

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We Put The Flames Of Worry Out In San Jose After A Fire

1/31/2020 (Permalink)

An scrubber sitting inside this kitchen after a fire We have state of the art equipment necessary like this air scrubber to restore your home after a fire. We respond right away, so don't hesitate.

Tear Out Needed After Fire Damage in San Jose

Fire damage to a house often brings a few issues to deal with. The flames leave behind charring, smoke damage to the structure and contents, and in some cases, water damage due to extinguishing efforts to put out the fire.

One of the most challenging situations a San Jose homeowner can experience is fire damage. Billowing smoke coats surfaces quickly, and charring renders both structure and contents with no potential for restoration.

Tear-Out of Fire Loss

One of the first steps is to remove the charred building materials. Ruined sheetrock, door frames, and insulation that has taken on smoke damage all require disposal. SERVPRO techs carefully remove these items leaving the studs and framing supports.

Cleaning of Smoke Residues

The remaining surfaces with smoke damage get cleaned with the professional-grade cleaners, many of which are SERVPRO-exclusive formulas. For stubborn residues such as wet smoke, created when plastic or rubber items burn, these usually need the use of solvent-based cleaners to release their grip on surfaces.

Air Quality Measures

SERVPRO techs concentrate on the removal of airborne soot particles. They use air scrubbers fitted with HEPA filtration to capture the particulate matter. This assists in improving air quality and also reducing foul odors.

Odor Control Before Repairs

When the fire damage cleanup efforts complete, the techs ready the property for the necessary repairs. The treatment of the exposed framework with antimicrobial solutions is standard. Another common need before reconstruction of the property begins is odor control. The techs use various methods ranging from time-release gel pellets for light odor control applications to more intensive applications. Ozone machines were once the industry go-to for odor neutralizing but in the present two of the best options for treatment are hydroxyl generators which use UV rays to get rid of pungent smoke odors and thermal foggers which dispense an odor-eradicating solvent in the form of a heated fog, ideal for porous objects.

When you need help with fire damage in your home, call the pros at SERVPRO of Campbell at (408) 371-4001. The certified techs arrive quickly and have the skills to restore your home to its preloss condition, "Like it never even happened."

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We Provide 24/7 Water Damage Restoration Service To San Jose Home Owners

1/21/2020 (Permalink)

Nine of our machines set out on the hardwoods in this home We used our state of the art equipment and completely dried the structure and removed damaged materials after a leaking water filter caused flooding.

Water Damage San Jose – Drying After a Water Leak

Many homeowners assume that all that is needed after a water leak is to mop up the visible water on the floors and let the remaining moisture dry naturally. Water can seep into walls, under cupboards and soak carpeting and underpadding and even the subfloor underneath. High moisture areas in warm conditions are a perfect breeding ground for mold and mildew infestations leading to potentially more serious issues.

SERVPRO provides water damage services in the San Jose area and surrounding villages and towns. We vacuum up all surface water and check for moisture hotspots that need drying. Mold spores are everywhere, so it is essential to remove all sources of moisture that provide an excellent environment for mold to grow.

Key Criteria for Avoiding Mold Growth

Our technicians take into account the temperature in your home, the amount of moisture remaining, the humidity of the environment in your home, and the air movement available through AC systems or air movers. SERVPRO checks these criteria and checks for high moisture areas inside walls and also under flooring materials to make sure that we thoroughly dry your home. Moisture meters and humidity levels are continuously checked until the humidity levels have returned to normal levels in all areas after water damage.

Wet Goes to Dry

Moisture typically moves from wet materials to drier areas. Moisture remaining in flooring materials such as carpeting may weep into walls containing highly absorbent drywall or wallboard. Even dry materials may absorb moisture from high humidity air inside buildings.

SERVPRO can deploy air movers to move dry air over moist materials. We use dehumidifiers to remove moisture from the air. We can place air movers strategically around the room or building to minimize the secondary damage from wet or high humidity migrating to previously dry materials. Avoid mold infestations; SERVPRO can check all areas and dry your home completely.

Call SERVPRO of Campbell at (408) 371-4001 for 24/7 service. We proudly serve West Valley, Los Gatos, and surrounding areas. We're Faster To Any Size Disaster.

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Restoring Your Office Building's Floors after Flood Damage Eliminates Newly Formed Slip and Fall Hazards in San Jose

1/16/2020 (Permalink)

Water on wood floor Our storm damage technicians have the equipment and experience to restore your business to pre-damage condition.

Commercial Water Damage In San Jose Caused By Storm Flood Waters

Flooding in San Jose hits flooring the hardest - the time submerged, plus the deposits of murky debris, cause serious problems. Even marble flooring can sustain damages because of the chemicals that often wash into a building. Wood flooring swells, rapidly becoming uneven. Ceramic tiles can loosen and, once misaligned, can chip and break under normal foot traffic. 

SERVPRO is always available to help business owners in San Jose mitigate flood damage and restore damaged buildings. Our building crew is skilled in restoring these three common flooring choices, as well as drying out the subflooring. Carpeting, if present, often becomes so damaged by flooding, as well as so intensely saturated with contaminants, that we advise our customers about alternative flooring options. 

Accidents can happen in areas of marble flooring where residues from the flood became concentrated. Power washing with a slightly alkaline detergent mixed with a disinfectant clears the floor of debris and any pathogens. Using broad squeegees, we push the water out of the area and extract any remaining moisture. This helps our drying equipment work as efficiently as possible. 

Wood flooring that becomes buckled from swelling can trip someone and cause them to fall. It can also make it very difficult to roll furniture or office equipment to other locations. While used less often, wood flooring needs our help in achieving a specific range of moisture content. Removing several sections of boards to allow for expansion while we complete the drying process is normal Cleaning with a disinfectant also reduces any odors. Some floors might require sanding later, once completely dry, to remove any crowning. 

Loose or broken ceramic tiles can cause someone to trip or slip. SERVPRO technicians want to do everything possible to reduce your recovery expenses, and this is one area where we can help. Floodwater can cause the grout between tiles to disintegrate, and the force of the water can leave them in a mess. We can sort these tiles for you, clean them, and inventory any breakage. Once any needed replacements are available and the subfloor is completely dried, our building crew can repair the floor for you.

SERVPRO of Campbell wants your business to succeed. Office space often becomes a part of your company's brand, and we want to help restore this "Like it never even happened." Call (408) 371-4001 for flood damage mitigation experts in Fremont, Saratoga, and Newark.

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Storms and Flooding Jeopardize San Jose Commercial Properties, Mitigate Damages by Calling SERVPRO

12/23/2019 (Permalink)

green servpro van at a commercial job site Mitigate Storm Damage to Your San Jose Building by Calling SERVPRO for Cleanup and Restoration

The Benefit of In-house Construction Teams for San Jose Businesses with Flood Damage

Commercial Flood Damage San Jose
Stormy season costs businesses billions of dollars every year in the United States. Not only do short-term closures affect revenues, but physical damages to the structure and security of your retail outlet can lead to spiraling restoration costs. Updating your commercial insurance policy ahead of the winter months can protect you and your retail store should the unthinkable happen. Our company helps businesses in this state as well as across the country, putting together a large loss response unit to repair and reconstruct your store as quickly as possible.

Rushing water is a real danger in commercial flood damage here in San Jose. Flash flooding can occur when waterways overload, sewers back up, or when dams bust even as little as two feet of rushing water can uproot trees and flip SUVs. Your retail outlet may suffer damage from debris that gets swept up by a flash flood or by the sheer force of fast-moving water. These forces of nature can break open doors, smash windows, and pile pressure onto the walls or structure once inside your property.

Our large loss recovery teams are here to mitigate potential losses by acting quickly to remove standing water and providing emergency responses to businesses in need. SERVPRO has significant human resources that can mobilize quickly in an emergency. Draining your property, storing stock at an off-site facility as well as boarding-up the area to prevent trespass are just a few of the things we can do in the immediate aftermath of a flood.

Once your property is out of the emergency phase, SERVPRO can begin performing repairs. Unlike most restoration professionals, our company has in-house construction industry technicians with 30-hour general and construction industry training program (OSHA) qualifications. If your retail outlet is an older building, we can also provide specialists in dealing with lead-based paint activities and renovation (RRRP.) From our experience helping business members overcome flash flooding, SERVPRO knows that dealing with one point of contact throughout service can help to reduce stress and increase restoration efficiency.

It would help if you had a commercial restoration team that is ready for any eventuality. Contact SERVPRO of Campbell at (408) 371-4001 now.

Removing Water from Drywall in San Jose Homes

12/18/2019 (Permalink)

Hallway with baseboards removed and a SERVPRO fan on the floor The baseboard in this home needed to be removed to thoroughly dry the water damaged walls

SERVPRO can Help Remove Water Damage from Your Home

After a water loss incident, you need a team of professionals committed to providing your San Jose home efficient service that costs you as little as possible. Our SERVPRO professionals can assess the severity of water losses beginning as soon as our project manager and crew chief first arrive at the residence. Scoping the work to get done helps the crew chief to identify the best approaches to reduce restoration times, effectively remove water, and dry out the structure. 

After prolonged exposure to specific construction materials, water removal in San Jose homes becomes a substantial challenge. Drywall can be one of the most challenging materials to protect and preserve after a water loss incident. The determination must get made quickly if it is more cost-effective to attempt to dry out the wallboard or to remove the damaged portions and later replace them after mitigation has completed fully. 

If our SERVPRO team reaches the residence within hours of the water loss incident, it is not unrealistic to protect the house by drying all exposed materials. Drywall is a porous surface, and can quickly retain direct water exposure to allow free water inside the surface. Within a day, free moisture in the drywall can become molecularly bonded to the material, altering its composition and appearance. For drywall, this often appears as swelling and warping of the exposed areas. If this warping has begun, controlled demolition is the approach to take. We have a full division of licensed general contractors to complete this work should it be necessary. 

Reaching moist drywall before the material changes can provide a limited window to our technicians to dry the surface. Depending on where the water damage exists, we have multiple strategies for drying the damaged area, including the use of air movers, dehumidifiers, and positive pressure systems. 

Drywall is one of the most susceptible surfaces for degradation after water damage and an ideal location for the development of mold in moist conditions. Our SERVPRO of Campbell team has the tools and experience to make water losses “Like it never even happened.” Give us a call today at (408) 371-4001. 

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How Wind Storms Damage Roofs in San Jose

12/2/2019 (Permalink)

Damaged shingles on roof Wind storm cause lots of damage. We can repair your roof and take care of the water damage Call us today!

Wind Damage to Roofs Can Leave Your San Jose Home Vulnerable 

Weather events that can produce high winds can be as destructive to the roof of your San Jose home as many of the other storm systems that can pass through. As challenging as it might be to inspect your roof after these potential threats thoroughly, there are often several glaring signs that can indicate a need for repair and attention. The faster you can manage these vulnerabilities, the less susceptible your house remains to wind-driven rain, hail, or other precipitation concerns. 

An excellent place to begin your visual inspection to see if a recent wind-storm has broken the roof of a San Jose home is at the edges and the corners of the structure. These are the points where your roof’s structural integrity gets continually tested by higher wind pressure . Budding vulnerabilities along this edge can begin to push up shingles, giving the wind more of a grab on these materials with each subsequent storm without repair. Eventually, as our SERVPRO team has seen, it can lead to considerable portions of shingles to get pulled off at once. 

We have a team of general contractors capable of both roof repairs and emergency tarping services to provide the level of care your property needs at any given time. Exposed areas like insulation and underlayment can allow for water penetration into the house. Moisture and water damage can become a harmful situation when undetected in an attic space. While our SERVPRO team can help with water losses, we want to save you time and money by repairing wind damaged roofs before it becomes a more costly situation. 

Looking over the roof yourself is not always something that homeowners are capable of, but our team can help with a thorough and honest inspection. We are looking for curling or missing shingles, and other vulnerabilities to areas like the soffit, eaves, flashing, and chimneys. We can also perform an interior inspection to ensure water damage and microbial threats have not developed from moisture penetration. We have a full team of qualified and experienced general contractors that can help with full-scale roof repairs, tarping, and even tree removal if the need arises. 

Wind can be a destructive force in nature, even without the accompanying torrential rainfall or other precipitation. If you feel like your home suffered damages in a recent windstorm, give our SERVPRO of Campbell team a call to help at (408) 371-4001. 

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We Discuss The Fundamentals Of Fire Cleanup After A Wildfire In San Jose

11/17/2019 (Permalink)

wildfire by home Give our professionals a call today at (408) 371-4001.

Fundamental Fire Cleaning After San Jose Wildfires

Cleaning up smoke residues, soot, and ash are conventional approaches necessary to San Jose homes and businesses that find themselves in the vicinity of a migrating wildfire. Because of the devastation that properties indirect paths with the disaster can experience, as well as effects possible for homes in the immediate areas, the incidents can often be a strain on resources and personnel for even experienced restoration groups like our SERVPRO team.

We strive to maximize our efficiency in these situations, especially with the volume of properties needing wildfire cleanup in San Jose. The scoping of these emergencies is critical and happens before the full force of our team arrives to begin mitigation and recovery. During this process, our project management follows specific guidelines to catalog damaged elements to effectively complete smoke and soot cleanup promptly.

Careful Inspections
A thorough visual inspection is always a starting point for our SERVPRO team. After a wildfire, this assessment includes structural concerns existing outside of the house, inside of outdoor air conditioning appliances, and throughout the property where debris, soot, and odors could spread throughout the structure.

Not all of the residues and effects that a technician encounters during this inspection get removed and cleaned in the same way. Soot residues require chemical sponges and vacuuming, whereas other smoke residues require other potent cleaning products in our arsenal to make it “Like it never even happened.” We are also responsible for determining the affected surface beneath the residue and how dire it is to clean immediately – as some materials (wood, drywall) are more susceptible to fire loss than others (tile, porcelain).

Once skilled technicians like ours have determined the types of residues and effects present after a wildfire near your house, we must determine the ideal method for removing them from surfaces where they have bonded. To choose the best approach and product, our cleaning technicians must consider multiple factors, including the temperature, expected chemical action, and time.

Wildfires are a devastating and destructive force, but our SERVPRO of Campbell's team can help when you need it. Give our professionals a call today at (408) 371-4001.

For more about San Jose click here.

Call SERVPRO When You Need Fire Damage Experts In San Jose

11/4/2019 (Permalink)

An air scrubber set up with a HEPA filter to clean the air after a fire hit this home The air scrubber pictured here is outfitted with a HEPA filter to capture airborne particles as small as 0.3 microns after a fire.

Signs Your DIY Fire Damage Cleanup Was Not Enough in Your San Jose Home

When fire damage happens in a home, mainly if there is not much charring or smoke damage visible, many homeowners take the task on for cleanup on their own. Sometimes this is not a good idea.

San Jose homeowners with fire damage that do their own DIY cleanup may find there are issues still present. Some things, such as mold or odors, have the potential to spread. Here are some of the most common issues SERVPRO technicians see and what to do about them.

Foul Odors after a Home Fire

The problem with soot is the particles range from the visible to smaller than the human eye can see. Once airborne, such as in the HVAC ductwork, they spread. Anywhere they go, it smells like a fire happened, and porous items such as upholstered furnishings and carpet require deep cleaning. SERVPRO technicians such a multilayered approach to ending smoke odors through the use of air scrubbers and thermal foggers to eradicate odors. If necessary, they clean the ductwork in the home to rid it of any residual smoke odors.

If Water Gets Left Behind After a Fire, Mold Can Follow

Mold spores are already present indoors. They remain inert until favorable germination conditions occur. After fire damage happens and the area gets soaked by the fire department extinguishing it, if all the water is not extracted and dried, mold spores can set up home as fast as 24-hours and spread rapidly throughout the house. SERVPRO technicians use their detection equipment to scope the loss area and determine if any water migrated behind walls or under flooring. They ensure the property receives both drying and the application of antimicrobials to inhibit mold growth.

Cleaning Walls After a Fire

Walls can look clean and still smell terrible. This is because, during a fire, the hot air expands, this expansion forces suit into the paint on the wall. If solvent cleaning solutions do not cause the residue to release for cleaning, a sealant is a good solution that only requires priming and painting to look (and smell) like new.

Whether the fire damage just happened or you need some assistance after a DIY cleanup, call SERVPRO of Campbell at (408) 371-4001. Their certified technicians can make the fire loss in your home, "Like it never even happened."

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Small Water Spill, Just Wipe It Up! Big Puddles and Soaked Materials? SERVPRO Can Help San Jose Homeowners

10/29/2019 (Permalink)

Yellow and green tubes from a drying system with a green dehumidifier close by SERVPRO can dry wet wall cavities with our advanced equipment. Why contain dampness in the void of your San Jose home and have a mold problem later?

When Is Water Damage in San Jose Bad Enough for Professional Help?

Water loss incidents can be some of the mildest or most destructive disasters that can affect San Jose properties. As damaging as these situations can become, there are windows of opportunity to lessen an emergency’s impact and to protect your property from the migration and saturation of spreading water loss outcomes. Establishing when an incident has gotten out of your control and expertise to restore is a critical choice, as it can be a substantial cost and time difference on the recovery that your property ultimately needs.

Between drying up widespread moisture to even water removal in San Jose homes, there are many instances that homeowners can recover without the intervention of professional restorers like our SERVPRO team. Understanding when a disaster has become too severe is a challenging admission for many property owners because it does indicate that the condition is dire and has the potential to continually worsen. Our trained professionals are ready to help. Here are some ways that you can quickly identify when a water loss incident is too much for your experience and equipment.

You Cannot Track the Full Extent of the Damage
A clear way of determining when you are too inexperienced for a current water loss scenario in your home is when you have lost track of how bad the situation has become. When water moves into structural cavities and seeps into materials, for instance, it is challenging to determine how threatening these conditions are without SERVPRO’s premier inspection and detection devices. Moisture and RH relative humidity play a key role in water damage mitigation, so what to do?
You Notice Degradation and Warping of Materials
If you cannot dry out damages quickly enough, they begin to have adverse effects on exposed materials in their path. One of the materials that show this damage most quickly is drywall, as this wallboard can often bloat and deteriorate in as little as 24 hours from direct and persistent water exposure. Small wipe downs most homeowners can do, but for extensive water intrusions, best to call in the pros.
As threatening as water loss incidents can be, you can always count on our fast and reliable service during this crisis. Our SERVPRO of Campbell team has extensive training and advanced equipment to inspect and restore water-damaged property thoroughly. Give us a call today at (408) 371-4001.

How to Take the Headache Out of Flood Damage in Your San Jose Home

10/19/2019 (Permalink)

 flood waters outside a home Call now for SERVPRO to come and remediate flood damage in your San Jose home.

Understanding Controlled Demolition in Mitigating and Remediation San Jose Flood Damage

When large quantities of water enter your San Jose home, it is not only the visible flooding that needs to be managed. Water migrates, soaking into fixtures, structural components, and building cavities. Our Institute of Inspection, Cleaning and Restoration Certification (IICRC)-trained managers and technicians have skills in detecting where the water traveled within your home. We use research-based yet practical strategies to contain, remove, and dispose of the water. Effective and efficient drying techniques then return your home to normal moisture levels.

The Flow of Flood Water

A storm or major plumbing or appliance breakdown can send thousands of gallons of fluid into your San Jose home. Flood damage requires a fast and professional response aimed at removing standing water and absorbed moisture fast. Water seeks cracks and joints through which to flow, disappearing on surfaces only to collect in building cavities between, behind, over, and under structural components.

Controlled Demolition Aids Mitigation Efforts

SERVPRO uses sensitive moisture probes and sophisticated technology like thermal imaging cameras to detect the pathways of the floodwater. Our technicians keep careful records, preserving the data so we can be sure all floodwater is extracted and disposed of according to local hazardous waste regulations. To reach caches of water, we use strategies like flood cuts. Our team uses special saws to cut wallboard several inches above the water line to the floor to release fluids for removal. Opening up walls also serves to enhance the effectiveness of our air movers and heaters as we work to transfer absorbed water into the air as vapor. That vapor is condensed or absorbed by dehumidifiers for permanent removal from your home.

Other Approaches to Expose Floodwater for Removal

The SERVPRO team also considers punching holes to release the water trapped behind paint, wallpaper, paneling, and ceiling tiles. Baseboard drill holes allow warm, moving air into confined spaces. Mortar joints also are targeted places to create ventilation holes to access water caught in cinder block cells or other brick construction.

Straightforward Repairs Instead of Extensive Tear Outs Later

If water is left hidden, it continues to contribute to deterioration and can provide a perfect environment for microbial growth. Repairing strategically placed cuts and small drill holes is a less disruptive answer than pulling whole walls or ceilings down because the water remained.

SERVPRO of Campbell is prepared with trained crews and state of the air equipment to meet your flood damage mitigation and remediation needs. Call us at (408) 371-4001 to schedule an appointment now.

Click here to learn more about the city of San Jose

Did flood Damage Become and Unwanted Guest at Your San Jose Hotel?

10/1/2019 (Permalink)

Man and woman at front desk of hotel.  Clerk behind desk. Don’t let flood damage check into your hotel. Call SERVPRO for fast remediation.

Guest Safety After Flooding in a San Jose Hotel 

Guest satisfaction and safety are paramount in contending with the damaging effects of a flood in your San Jose hotel. As hazardous as the situation might be, the right response from qualified professionals like ours can ensure that work is getting done immediately to protect the property and those that are currently guests in your accommodation. The hospitality niche of business is highly competitive, so make sure that you are choosing the team that can offer the fastest and most thorough turnaround. 

Flood damage to San Jose hotels can occur in a multitude of ways, so addressing any of these conditions requires the right tools, equipment, and techniques. Our SERVPRO professionals train extensively through the Institute of Inspection, Cleaning and Restoration Certification (IICRC) to obtain Water Restoration (WRT) and Applied Structural Drying (ASD) endorsements. Many of team have secondary accreditations with mold remediation (AMRT) and biohazard cleanup.

One of the best practices that our team has when addressing any disaster in a local hotel is to install containment systems. 6mil plastic sheeting is thick and durable enough to prevent the spread of active microbes and bacteria while drying, extraction, and other mitigation efforts get underway. These barriers also prevent the migration of water loss damages to other rooms or areas of the hotel, making it easier to redirect guests away from the problem areas until restoration completes. 

Protecting your guests is providing them with a positive experience regardless of work getting done in your hotel. With these established drying zones and work areas, your customers do not become exposed to various contaminants, dust, debris, and particulates present during restoration. This threat can become even more concentrated and potent through demolition and reconstruction efforts, so the plastic sheeting can regulate airflow and filtration as our contractors begin removing compromised materials. 

Floods can quickly get out of control, especially without immediately reaching out to competent restoration professionals like SERVPRO of Campbell team. As challenging as some of these effects might be, effective containment can reduce the impact on your guests and help to prevent negative feedback and ratings online. Give us a call anytime at (408) 371-4001. 

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Our Technicians Discuss The Different Methods of Controlling Odors in Your Fire Damaged Home in San Jose

10/1/2019 (Permalink)

Burned kitchen cabinet, charred walls and ceiling in black soot Call our emergency services line any hour of the day or night, 365 days a year, at (408) 371-4001.

Our Different Methods of Controlling Smoke-Related Odors in Your Home in San Jose

After a residential fire in San Jose, SERVPRO works with the customer closely to monitor the effectiveness of the work we do. This includes controlling odors that now affect the house. While we often use hydroxyl generators to make things safer while we work, odors can still arise later, especially when humidity increases.

Because odors in a San Jose property depend on the materials that burned, we use different methods. Some mask the odors while the odors' source slowly diminishes. Others help reduce odors by absorbing them before they can reach the air your family breathes. One type, our sealant, used after cleaning, uses an encapsulation method to prevent odors from leaching out of the sealed material.

Beads that stop the odors do so because they are made of porous materials and then permeated with solvent-based counteracting chemicals. These come in either cherry or cinnamon and help freshen the air. We often put these in a shallow dish near the air intake vent.

Pellets and granules absorb foul odors into their sponge-like structures. Made from treated bentonite clay, these remove odors from enclosed spaces and open areas equally well. They do not have a scent themselves because we do not use them to cover odors.

Not all of our liquid deodorizers end up in a mister or fogger. Some of these we add to cleaning mixes to deodorize while we clean things by hand. We use a cinnamon-scented agent when protein-based fires leave a kitchen smelling acrid.

When porous materials like paneling smell like smoke but show no other signs of damage, we leave them smelling fresh again. A citrus-scented agent gets evenly applied with an Ultra Low Volume fogger in a wet mist. The penetration time takes about two to four hours, at which time we ventilate the area.

Tougher odors in your home might require application overnight of solvent-based mixtures. These mixes include phenolics, fragrances, and odor counteractants. Because these are solvent-based, some individuals experience irritation from the solvents. Although these diminish over time, we discuss the possibility with our customers before using this option.

If solvent-based fogging seems problematic for a customer, we can use water-based deodorizing fogging, instead. This option also includes a neutralizing agent that is powerful enough to handle the odor from an alarmed skunk.

Sealants work for more than smoke odors. They also keep stains from bleeding through fresh paint, inhibit the growth of mold and other microbes, and stop grease from marring the surface again. These come in tinted varieties as well as untinted ones. We can choose options when the customer desires painting on the surface to take place. These dry rapidly, and we can paint over them shortly after application.

SERVPRO of Campbell is ready to help customers in Fremont mitigate fire damage, smoke odors, and other types of damage. We also serve the areas around Saratoga and Newark. Call our emergency services line any hour of the day or night, 365 days a year, at (408) 371-4001.

For more about San Jose click here.

Walls, Baseboards, and Flooding in San Jose

9/30/2019 (Permalink)

SERVPRO drying equipment drying wood floor This water damage was no match for SERVPRO. We have the equipment and know how to complete the job.

Preparation is Key in Restoring Your San Jose Home After Flood Damage 

San Jose and its surrounding areas are home to some of the top minds in the country. Industry leaders, disruptors, and innovators are all part of the community. However, even the best and the brightest are no match for Mother Nature, and the last few years have certainly taught us just how powerful it can be. Fires and flooding have become a genuine danger to our region, and bouncing back from these disasters is no small feat. Luckily, experts in the water and fire restoration arena are readily available to guide the renewal and rebuilding after disaster strikes.  

San Jose homeowners afflicted by flood damage can count on SERVPRO to return their homes to pristine condition. A truly professional group understands the theory behind drying techniques and utilizes the latest equipment within that framework for optimal results. Our team begins by training in the field of psychometry to learn the principles under which humidity and moisture levels can affect a building structure. With this knowledge, we can apply ourselves to the drying process while we minimize your losses. 

Flooding is generally the result of a natural disaster that causes outside contaminants to enter your home. Aside from the nature of the water entering your house, our SERVPRO crew also considers the amount of water itself. These two variables guide our efforts as we restore your home. Take, for example, when water saturates your walls. Sometimes, not always, the water may seep inside the actual wall cavity. When this happens, ventilation is crucial to dry the space and any insulation within it. Our team can remove baseboards to drill small holes into your wall and allow hot air to ventilate the cavity and preserve its integrity. If there is a concern around mildew or mold, our experts may opt to remove the insulation altogether in the interest of protecting your health. This approach to drying your home is possible due to the technical training and expertise of our technicians. 

SERVPRO of Campbell is your very own team of professional water restoration technicians. Just reach out to us by calling (408) 371-4001 and inviting us into your house. Like you, we strive to leave your home, “Like it never even happened.” 

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We Help You Get Back In Business In San Jose

9/30/2019 (Permalink)

 An Injectidry System in a hall way damaged by water damage We used the Injectidry System to dry the area behind the wall in this business. The Injectidry System dries the walls like no other equipment can.

Commercial Water Removal San Jose Broken Overhead Water Pipe

Many commercial buildings are designed with electrical lines and water mains located in the ceiling of offices and large buildings. It is much easier to make adjustments and move pipes and cables to accommodate changes to office configurations. Everything floods when one of those water pipes breaks. The water can travel to nearby units.

The property manager called SERVPRO about commercial water removal in San Jose after a water line broke and flooded his tenant's store. The tenant unit immediately below the water line break, and both tenants on either side had water on the floors of their area. We responded as soon as we received the call. We understand how important it is to minimize the recovery and restoration time for commercial customers.

We quickly assessed the situation and determine how much water was present, what clothing was wet, and the impact on the carpeting. The water had already been turned off. However, the ceiling was still dripping, and it was determined there was a great deal of water needing water removal.

There was no water in the ceilings of the adjacent units. Their floors were wet, and there was no damage to the contents of these offices other than the carpeting. SERVPRO developed a plan to remove all of the clothing from the store and make preparations to clean and dry everything. Next, the small amount of furniture was wiped down and removed.

All of the carpeting was removed, leaving a cement floor. We removed the ceiling tiles once the clothing and furniture were removed, releasing more water. SERVPRO brought in large water removal machines to vacuum up the water, dehumidifiers and air movers to further dry the area. The fast action by our team minimized the opportunity for mold to grow and musty odors to materialize.

While their units are being restored to their original condition, all three tenants decided to relocate temporarily. The tenants and the property manager appreciated our quick and thorough action plan that took in their business needs.

Call SERVPRO of Campbell at (408) 371-4001 for 24/7 serve.  We serve Fremont, Saratoga, Newark, and surrounding areas. We're Faster To Any Size Disaster. We understand and react to commercial business needs.

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At Last, the Secret to Flood Damage Remediation in San Jose Is Revealed

9/30/2019 (Permalink)

flooded laundry room Flooding, whether from internal or external sources, happens fast. Respond just as swiftly by calling SERVPRO for water removal and remediation.

Memories of the San Jose Flood Damage of 2017 Underline Why SERVPRO Provides Such a Vital Role in Recovery Efforts

Coyote Creek was the release valve when the Anderson Reservoir hit critical capacity in 2017, sending vast amounts of floodwaters into the city of San Jose. Although officials hopefully learned a hard lesson and improved their notification system since the flood, smart homeowners realize another catastrophic flooding event could impact their homes. One piece to the puzzle is why our company comes to mind -- preparedness.

Establish a Relationship with Our Flood Recovery Experts

Although marketed as a commercial product, our Emergency Ready Plan and Profile (ERP) is an invaluable start to a San Jose resident’s flood damage plan. We want to respond swiftly and knowledgeably when one of our customers experiences a flooding crisis. Your taking advantage of the opportunity for a no-obligation assessment of your home for disaster planning helps us help you should the occasion arise.

Invite a SERVPRO Professional to Walk-Through for Flood Disaster Planning

Our management team is well-qualified and experienced in flood damage mitigation and remediation. Our team trains to industry best practices through coursework from the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This is why SERVPRO delivers consistently premier services. Our knowledge base broadens as we assess your property for strengths and vulnerabilities should significant flooding return.

Practical Recommendations that Change the Result

We want to know about your storage configuration and mechanical systems, two critical areas of substantial destruction when flood waters pour in. Expect us to make suggestions that can significantly minimize the impact several inches to many feet of water in a home makes. Perhaps we might recommend moving stored items to an upper floor or raising appliances above flood level. We can hit the ground running if called for flood recovery if we have a complete understanding of the potential “problem” areas within your physical layout.

Share Information that Helps Orient Our Team

When you fill out your Profile, let us know about your priorities and concerns. List the contact information for vendors and contractors who installed your appliances and mechanical systems. Give us an alternative person to confer with as a point of contact if you are unavailable. The more information we possess ahead of time, the more like you have answered the where, how, what, and why SERVPRO team members could ask.

Remembering the stress of the 2017 floods is why SERVPRO of Campbell prefers to pre-plan with you in anticipation of another disaster. Call us at (408) 371-4001 to set up the initial walk through appointment.

Click here for more information about the city of San Jose.

Even Minor Flood Damage In Your San Jose Home Requires Our Help

8/13/2019 (Permalink)

SERVPRO is ready 24/7 to turn around flood damage in homes with our advanced equipment and certified technicians.

Even A Small Amount Of Flood Damage In San Jose Home Needs Pro Assistance

Flood damage in this part of California, fueled by the Guadalupe River and Coyote Creek, frequently results in damage to local homes. Locally heavy storms can also result in flash floods, which leads to groundwater entering a home. We handle this type of water damage as a biohazard as coming into contact with the groundwater can be dangerous for both humans and pets.

When SERVPRO answered a call to clean up flood damage in a San Jose home, we dispatched our emergency response team to the location and found the homeowner previously cleaned up the water but was unhappy due to a pungent odor that remained. He had concerns water remained somewhere in the room. Common secondary issues from inadequate water cleanup are:

    •    Pungent odors
    •    Warped or softened sheetrock
    •    Buckled hardwood flooring
    •    Delaminated tiles
    •    Mold growth

We used our moisture detection equipment and found numerous areas in the room that took on water, including the padding in the carpet. The homeowner dried a portion of the wet carpet, not realizing the padding remained damp. We also found excessive moisture behind the baseboards in part of the room. Luckily, the hardwood baseboards showed no signs of warping. SERVPRO technicians determined with cleaning and disinfection, they had the potential for restoration and reuse.

We used our weighted extractors to push the residual moisture to the surface of the carpet for easy removal. The carpet and padding were a loss and required replacement as groundwater contaminated them, and there was no way to return them to a sanitary standard for reinstallation. Amazingly, the subfloor remained unaffected by the floodwater.

Our air movers made short work of drying the water loss areas in the house, and SERVPRO technicians hand cleaned all the surfaces to disinfect them. Once we completed the room restoration efforts, a slight odor remained. Our certified Odor Control Technicians worked to eradicate the remaining water odor to leave the room fresh and ready for the new carpet installation.

SERVPRO of Campbell is ready 24/7 to turn around flood damage in homes with our advanced equipment and certified technicians we can make any size water loss “Like it never even happened.” Call (408) 371-4001 today!

For more about San Jose click here.

The Way to San Jose Storm Damage Restoration Is Through SERVPRO

8/8/2019 (Permalink)

Flood Relief for San Jose Is Just a Green SERVPRO Vehicle Away

Flood Damage Cleanup in San Jose Home

Flood damage is one of the most frequent types of damage and losses average over 8 billion dollars every year. This sobering statistic from the National Flood Insurance Program (NFIP) states a single inch of water averages over $10,000 worth in water loss damages. Saving as much of your home and possessions as possible is dependent on how quickly the cleanup efforts begin. The longer excessive moisture remains in the house, the more chances for softening of building materials, foul odors, and mold.

When SERVPRO cleans up flood damage in a San Jose home, even though we arrive within an hour after the initial call, often the majority of the water has receded and migrated into walls, under flooring and other elements of the structure have been damage. To locate all areas of excessive moisture, we scope the property with various types of detection equipment. We have the ability with our thermal imaging to "look" behind walls.

Standard actions during flood mitigation include:
?    Removal of damaged sheetrock and other water loss items
?    Drilling of weep holes to help with drainage and airflow
?    Organized pack out of undamaged item to clear the worksite
?    Coordination with the adjuster to stay within the coverage parameters

Water extraction takes precise planning and execution because the more moisture we remove upfront, the less time it takes to dry the structure. If the flood in the home is the result of groundwater, many porous objects such as carpet and padding are generally a loss due to the inability to restore them to sanitary levels for reuse.

SERVPRO technicians go through the flood-damaged areas as they clean up debris and remove water to look through items for things that have restoration potential. We either handle it on-site or pack out items to our secure facility for cleaning and deodorization. We document items using the CCIS Contents Claim Inventory Service technology, even on a room by room basis, to make the claims process that much easier.

Flood damage requires fast action. Call SERVPRO of Campbell at (408) 371-4001 as our emergency response teams are available 24/7 to mitigate any amount of water loss in your home, and We're Faster to Any Size Disaster.


Tips for Removing Smoke Odors From San Jose Homes

7/23/2019 (Permalink)

No one likes smoke odors in their home. SERVPRO of Campbell has the know how to remove that smell!

Odors in a San Jose Home from Fire Damage or Smokers Can Be Tough to Mask, But Try These Techniques

There are plenty of reasons to try and rid your home of smoke odors; you have just bought a new home or readying a place to sell to someone else. Most people consider professional damage restoration companies like SERVPRO a "last resort" to handle smoke odors in their home. The truth is that our specialty equipment helps us handle problems that you could not remedy any other way. However, there are some steps you can take to attempt to rid your San Jose residence of smoke smells without employing our services.

Air Fresheners

Most air fresheners cannot effectively combat the massive amount of smoke odors produced during large-scale fire damage to a San Jose home. However, commercial-grade products temporarily mask some smoke smells caused by tobacco use or smaller. We generally recommend using scent-free odor masking products since you may need to use large amounts of them to cover up the smell of smoke, even temporarily. Scented air fresheners can quickly become overbearing when used in these quantities. Sometimes air fresheners cannot effectively mask the smell of smoke in all reaches of your home. You may need to call in SERVPRO technicians to use industrial-grade deodorizing foggers to neutralize the scent.

Fresh Paint

The application of a fresh coat of paint over any walls and materials near the area with smoke smells eliminates some smoke odors. However, even with multiple layers of paint, you cannot be sure that no smoke odors go unmasked without professional treatment. Most of the time, smoke particles often embed themselves in nearby furniture and flooring materials that cannot use paint.

Heavy Cleaning

While some smoke residues can root themselves deep inside walls, ceilings, and furniture, most should lie on or near the surface level in the form of dust particles. A thorough scrubbing of the entire interior area can eliminate most smoke odors without the use of heavy-duty fogging devices. However, the amount of labor required for such intensive cleaning may make a professional odor removal treatment the most cost-effective solution available.

SERVPRO of Campbell is a local provider of fire damage mitigation and restoration services with access to top-of-the-line equipment and training necessary to eliminate smoke odors as wholly and quickly as possible. Call us 24/7 at (408) 371-4001.

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We Are Available 24/7 For Your San Jose Water Damage Restoration

7/15/2019 (Permalink)

Call our technicians 24/7 if your home suffers from water damage. Our fast response will prevent mold growth and limit further damage.

Expert Water Removal For Your San Jose Area Home

After a water problem occurs on your San Jose property, time starts ticking away. Stains can set-in, mold begins to grow, water permanently damages wood furniture, flooring, and other household contents. Having a professional water removal company on speed-dial makes a significant difference in the amount of loss you suffer should emergencies occur.

With a pre-existing relationship, your restoration company already knows the location of your San Jose home and the water damage service needed. They understand the layout, amount of equipment, personnel, and resources necessary to remove standing water and restore your home’s indoor living environment. A single phone-call can provide you with a full home inspection, a solid plan of action, and quality recommendations that severely limit the damage you might experience.

SERVPRO technicians use water detection and extraction equipment to reach every area in your home. We find pockets of moisture hidden in your walls, under kitchen cabinets, in crawlspaces, and even those behind appliances. The hand-held and truck-mounted extraction units we use to remove hundreds of gallons of water significantly reduce the amount of time drying equipment has to remain in your home.

SERVPRO’s technicians have Institute of Inspection, Cleaning and Restoration Certification (IICRC), go through our Employee Certification Training Program (ECTP), and often specialize in several restoration procedures to ensure you have access to qualified personnel. We train year round to provide you with recommendations that come with the quality results you deserve.

SERVPRO emergency response teams are available 24-hours a day, 7-days a week, year-round. We enjoy getting to know our restoration customers and want to build lasting relationships that help provide you with peace of mind during emergencies. Never hesitate to give us a call, ask questions, and take advantage of our recommendations to help protect your home investment.

Contact SERVPRO of Campbell for full-service water removal, cleaning, and restoration services throughout Fremont, Saratoga, and Newark. Our team of licensed restoration professionals stands ready to deliver quality solutions to every member of our local communities. Better yet, let us provide you with preventative solutions that protect your home before emergencies ever occur. (408) 371-4001.

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We Put The Flames Of Worry Out In Your Campbell Home After A Fire Disaster

7/2/2019 (Permalink)

We are ready and prepared to assist you 24/7 with your fire damage repairs. Our highly skilled and IICRC certified crew is the best in the industry.

Reach Out to Professional Fire Cleanup Services For Your Campbell Home

When your home finds itself in need of professional fire cleanup services, you may find yourself feeling overwhelmed. Even a small fire inside of your home, restricted to your bathroom countertop, can feel like a tremendous mess that you cannot clean up on your own. When these kinds of problems happen in your home, it is fortunate to know that there is professional help close by who can help.

Reaching out for local Campbell fire cleanup services as swiftly as possible can reduce the overall damages in your bathroom. From the moment you put out the blaze with an extinguisher, the molten mess of cosmetic products, hand towels, and toothpaste begins to cool. The key to having a smooth remediation with little hiccups is to get to the fire damage before it completely cools. For example, as ash and soot cools on a surface like plastic, it can begin to yellow. While it is not impossible to remediate fire damage that has sat for a long time, it is much easier to do the job before the temperature falls.

When SERVPRO commits to a job, we always go the extra mile to keep you happy, as the homeowner. We always travel to your home as swiftly as we can to begin to remediation swiftly. Our technicians have been certified by the Institution of Inspection, Cleaning and Restoration (IICRC) and have gone through many training scenarios to prepare them for whatever problems they may find on the job site.

SERVPRO also uses advanced technology to fight fire damages inside of your home. After removing the burnt bits of plastic contained and charred bits of towels, our techs can focus on removing the molten cosmetic products as well as soot. We can use a house-made gentle cleaning solution, designed to lift the debris and grime away. Furthermore, to deal with the foul smell, SERVPRO can use an air scrubber equipped with a HEPA filter to remove the unpleasant odor from the air.

When fire damage gets out of hand on your property, never wait to get help. Speak with SERVPRO of Campbell by phoning (408) 371-4001. Whenever you need us, our technicians are available to help.

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Removing Debris and Residue from Water-Damaged San Jose Homes

6/30/2019 (Permalink)

Flood water can turn into the above, call SERVPRO today.

Don’t let debris be your new wall or lawn decorations.

Cleaning up after water sweeps through your San Jose residence is rarely as straightforward as it might appear. Even with a homeowner’s ability to review the damage to the best of their ability, there are areas out of sight or unconsidered where further damages and effects must get addressed with the appropriate equipment, cleaning products, and practices of trained professionals. Our technicians can quickly determine the full extent of the loss incident in your property and the best approaches to overcome the lingering symptoms and effects to return your home to its original condition.

We understand that many loss incidents hinge on water cleanup for your San Jose residence, to get the home back to its previous condition. With so many layers of effects to address after water damage, our SERVPRO professionals become a wise choice for this recovery. We have years of experience, and this niche of our restoration team has accreditations as both Water Restoration Technicians (WRT) and Applied Structural Drying Technicians (ASD) to handle every aspect of cleaning and restoration in your damaged property that could be necessary.

Debris is a common concern after a water loss incident because materials like drywall often get caught in the path of the moving water and this area of your property becomes quickly saturated. Within a day, drywall can swell and degrade, causing it to crumble and break apart. Even with effective recovery efforts by our SERVPRO professionals, protecting and preserving saturated drywall is rarely entirely possible.

The erosion and crumbling of sheetrock can present a need for widespread cleanup in your damaged home. With our moisture detection equipment, our technicians can determine how much of the sheetrock has wicked moisture up from the floor and begin the meticulous process of removing damaged portions of drywall to prevent further irreparable conditions from developing.

We understand how important it is to get mitigation work started right away, especially to lower the amount of cleanup and recovery efforts needed after a water loss incident. You can count on the experience and equipment for our SERVPRO of Campbell professionals to make these emergencies “Like it never even happened.” Give us a call today at (408) 371-4001.

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Professional Water Removal Services For Homeowners In San Jose

6/28/2019 (Permalink)

Don’t get over your head with water damage.

Let our technicians stand with you. 

As you learn more about how water can affect your San Jose home, the more likely you are to contact a professional to perform water removal services. In most cases, people who attempt repairs on their own, end up contacting a licensed professional before its all done. Sadly, some end up doing more harm than good before they realize they are in over their heads.

With many changes this day and age, it is highly unlikely that you have all of the equipment sitting around that you need to perform proper water removal to your San Jose property. Before you decide which road to take, remember that the longer water sits on your property, the more damage, it can do.

Calling SERVPRO gives you access to technicians with Institute of Inspection, Cleaning and Restoration Certification (IICRC). We also utilize commercial-grade equipment, tools, and resources throughout the water removal process. You would be hard pressed to find technicians who work harder to provide you with quality results. SERVPRO technicians put moisture detection and monitoring devices such as moisture detectors, moisture meters, and thermo-hygrometers to work for you. We gain control over the relative humidity in your living environment, as well as effectively dry the structure of your home. All in all, these tools make locating and removing water faster.

SERVPRO also uses dehumidifiers, air movers, and various size extraction equipment in unison to speed up your entire drying and water removal process. Dehumidifiers turn moist air into dry air while air movers circulate clean, dry air throughout the affected area. Both hand-held and truck mounted extraction units can remove massive amounts of water from your home in minutes.

We are available 24-hours a day, 7-days a week, year-round for your convenience. Never hesitate to give us a call, we can answer your questions, provide solutions, and help you make informed decisions that fit your unique situation. Our entire staff is proud to provide excellent restoration services to every member of our local community.

Contact SERVPRO of Campbell for additional information about our services or to schedule your home’s initial inspection, today. We provide quality cleaning, restoration, and water removal services throughout Freemont, Saratoga, and Newark. (408) 371-4001

To learn more about San Jose click here.

San Jose Property Owners Benefit from Reduced Water Losses with SERVPRO Service

6/27/2019 (Permalink)

SERVPRO to the Rescue in San Jose Cleanup and Restoration Services

How Professionals Make a Difference by Mitigating Water Damage in San Jose

Homeowners in San Jose, just like those across the rest of the country, spend much time cleaning up minor spills and overflows inside their houses. Water and the mess it can cause is such a constant in most people's lives. It can be hard to distinguish between situations where do-it-yourself cleanup is more than adequate, and where the exposure to permanent harm is not, and the experts should take over the tasks. Understanding the potential risks of inadequately resolved moderate to severe water losses can provide some clarity. By listing the many things, a professional water damage restoration company like SERVPRO of Campbell can do to help, completes the learning curve.

Why Water Damage Concerns: Little Leaks Can Spell Big Trouble

When small leaks and frequent spills near water sources such as faucets, sinks, showers, and tubs, they leave residual moisture on surfaces. Then the building materials nearby often absorb the excess water, including pulling it deeply into cracks and crevices. Over time the repeated water damage can cause deterioration of floors, cabinets, drywall, insulation, and many more fixtures and structural components. Even something as innocuous as a pet tipping over a water bowl repeatedly can cause the floor beneath the bowl to swell and eventually weaken and rot if the water soaks in day after day.

When the water in your San Jose home from a tiny crack in a pipe under a sink or in a wall continually drips, the materials surrounding the leak absorbs the water. Wallboard begins to crumble, and cabinets and flooring start to warp, buckle, or otherwise distort. Wood veneers pull away from their base plywood or particle board because of the water damage. If the leak is on a level over a living space, the ceiling below can show staining, bulging, and crumbling.

Persistent Dampness Invites Mold Growth - Water damage is not only directly destructive to building materials. When damp structures and contents are not entirely dried out, mold growth can take hold and spiral. This side effect of water damage is common when moisture lingers on a non-porous surface or absorbs into a porous material, remaining wet or damp for 24 to 48 hours or more. Mold spores are always present, waiting for the opportunity to absorb a bit of water and start multiplying into expanding mold colonies. Fungi damage organic matter, using it for a food source. This weakens many conventional building materials. Some susceptible individuals can suffer health effects when reacting to the mold spores and the toxins they create during growth. Generally, this secondary water damage can be averted if the water removal is swift and the mold growth never starts.

Water Damage Can Hide in Attics and Foundations in San Jose Properties

Unless converted into living spaces, homeowners might be utterly unaware of water incursions in the uppermost and lowest spaces inside their residences. If your roof has loose or cracked shingles or improperly fastened or missing flashings water works its way in with every passing rain. The growing moisture load can wick down into the main living spaces and cause structural components like rafters and even supporting walls to weaken.

Likewise, water can seep through cracks in a foundation, basement, or crawl space. The water damage can follow heavy rains or after a home sprinkler system oversaturated the soil surrounding your San Jose, CA home. Concrete and cinder blocks are vulnerable to erosion and degradation from the water flow. Water absorbed into these materials eventually can cause them to shift, break down, or fail in their load-bearing responsibilities.

Professional Water Remediation Offers Trained Technicians

At SERVPRO of Campbell, we invest in the highest quality training available for our technicians. Our crews pursue certification as Water Damage Restoration Technicians (WRT), learning about the concepts involved in water damage, the effects unwanted water has on structural components, and techniques and strategies to dry out structures successfully.

We also support employees who continue their water damage remediation education by certifying as Applied Structural Drying Technicians (ASD). This enhancement course offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) broadens the SERVPRO team’s knowledge and ensures more positive outcomes for our services.

Company Plus Individual Experience

SERVPRO of Campbell water damage team members share years of experience on the job with our less seasoned technicians, using the training they mastered in real-life settings. We are wise to the ways of water migration, unfazed when staining and dampness present far from the source of a leak. We never stop until we find the spill or leak and all the places the water wandered. Once we map out all affected areas, we use research-based techniques to remove the water and entirely dry out the structural components and cavities testing at higher than normal moisture levels.

High-Efficiency and Innovative Equipment

Because water damage restoration is a cornerstone of SERVPRO of Campbell’s business we invest in heavy duty, commercial grade equipment. Our familiarity with the steps needed to recover from a water loss helps us sort the innovative from the gimmicky when we consider upgrading to state of the art equipment. Having the proper tools for a task always increases the odds of a superior outcome. SERVPRO’s signature green service vehicles consistently stock all the equipment needed for a water damage job, including smaller but essential items like thermal scanners and sensitive moisture sensors and probes.

Pack-Out Service

When a water damage scenario occurs with severe consequences, SERVPRO offers a useful pack-out service option. Contents suffer harm from a water loss as well, and homeowners are often so overwhelmed that they discard items that could be restored by our expert technicians. SERVPRO of Campbell uses the Contents Claim Inventory System (CCIS) to document the items moved to our production facility during a water damage restoration project. We use digital photography, bar coding, and traditional lists to track the evaluation of the items and the cleaning, drying, and restoration process. We can store your belongs off your property until the restoration process has been completed.

Water damage remediation is a top priority for the professional team at SERVPRO of Campbell. Call us with questions and concerns about water losses at (408) 371-4001. Our evaluation leads to a workable plan that limits the long-term harm persistent water damage can do. SERVPRO of Campbell services the areas of Campbell and San Jose.

Did You Know That Bathroom Appliances Can Cause Fire Damage in San Jose?

6/17/2019 (Permalink)

Make sure your bathroom appliances are unplugged between uses.

Bathroom Appliances Gone Haywire Can Lead to Fire Damage in San Jose Apartments

Bathrooms and kitchens in San Jose should have specialized outlets that trip a tiny built-in breaker should a shock hazard develop. These protect people if an appliance should ever get wet by either water splashed on it or through accidental submersion in a sink or tub. Problems can still happen if someone uses one of these electrical items later because water can corrode internal components and cause them to get too hot.

Using curling irons or hair dryers with corroded contacts can leave your San Jose apartment's bathroom scarred by fire damage. Melting plastic can ignite and help spread and strengthen any flames, helping the fire get around the room. Shower curtains can become a path to the ceiling, leaving dense layers of blackened soot. Residents with this kind of damage need professionals like the ones at SERVPRO to get such disasters mitigated, and the area restored "Like it never even happened."

With the Institute of Inspection, Cleaning and Restoration Certification (IICRC) training, SERVPRO's technicians learn how to clean up such areas. Mitigation includes discerning between truly damaged materials that require removal and replacements and those that we can revitalize, saving our customers as much as possible while restoring their property to a safe, livable condition again.

We use several different tools to clean surfaces after fire damage mars their appearance. Dry sponges that pull soot off mirrors and fixtures protect them from the fine lines that ruin the sheen and make achieving a shiny appearance impossible. Waiting to remove soot can leave property owners wanting to replace such items, resulting in lost rental deposits or additional costs related to court-awarded damages. SERVPRO wants to help you recover completely from the consequences of fire damage and with as little stress as possible.

Because smoke travels out of enclosed areas, soot deposits affect a larger area. We clean these extended paces with small, stiff brushes that whisk soot off surfaces, followed by handheld vacuums that sweep the fine particles up. These vacuums have HEPA filters on them, so soot stays inside, incapable of sifting out and landing on your floors.

SERVPRO of Campbell's goal is to provide all our customers with a thorough job, from start to finish, including odor control measures when necessary. Our IICRC-certified teams know how to do the work efficiently, letting you put the fire damage behind you so you can get back to your normal activities. Contact us at (408) 371-4001 if you live in Fremont, Santana Row, or Los Gatos and need our assistance.

Read more about San Jose.

San Jose Property Owners Benefit from Reduced Water Losses with SERVPRO Service

6/14/2019 (Permalink)

San Jose High Tech Offices Rely on SERVPRO of Campbell for Water Loss Mitigation

How Professionals Make a Difference by Mitigating Water Damage in San Jose

Homeowners in San Jose, just like those across the rest of the country, spend much time cleaning up minor spills and overflows inside their houses. Water and the mess it can cause is such a constant in most people's lives. It can be hard to distinguish between situations where do-it-yourself cleanup is more than adequate, and where the exposure to permanent harm is not, and the experts should take over the tasks. Understanding the potential risks of inadequately resolved moderate to severe water losses can provide some clarity. By listing the many things, a professional water damage restoration company like SERVPRO of Campbell can do to help, completes the learning curve.

Why Water Damage Concerns:

Little Leaks Can Spell Big Trouble

When small leaks and frequent spills near water sources such as faucets, sinks, showers, and tubs, they leave residual moisture on surfaces. Then the building materials nearby often absorb the excess water, including pulling it deeply into cracks and crevices. Over time the repeated water damage can cause deterioration of floors, cabinets, drywall, insulation, and many more fixtures and structural components. Even something as innocuous as a pet tipping over a water bowl repeatedly can cause the floor beneath the bowl to swell and eventually weaken and rot if the water soaks in day after day.

When the water in your San Jose home from a tiny crack in a pipe under a sink or in a wall continually drips, the materials surrounding the leak absorbs the water. Wallboard begins to crumble, and cabinets and flooring start to warp, buckle, or otherwise distort. Wood veneers pull away from their base plywood or particle board because of the water damage. If the leak is on a level over a living space, the ceiling below can show staining, bulging, and crumbling.

Persistent Dampness Invites Mold Growth

Water damage is not only directly destructive to building materials. When damp structures and contents are not entirely dried out, mold growth can take hold and spiral. This side effect of water damage is common when moisture lingers on a non-porous surface or absorbs into a porous material, remaining wet or damp for 24 to 48 hours or more. Mold spores are always present, waiting for the opportunity to absorb a bit of water and start multiplying into expanding mold colonies. Fungi damage organic matter, using it for a food source. This weakens many conventional building materials. Some susceptible individuals can suffer health effects when reacting to the mold spores and the toxins they create during growth. Generally, this secondary water damage can be averted if the water removal is swift and the mold growth never starts.

Water Damage Can Hide in Attics and Foundations in San Jose Properties

Unless converted into living spaces, homeowners might be utterly unaware of water incursions in the uppermost and lowest spaces inside their residences. If your roof has loose or cracked shingles or improperly fastened or missing flashings water works its way in with every passing rain. The growing moisture load can wick down into the main living spaces and cause structural components like rafters and even supporting walls to weaken.

Likewise, water can seep through cracks in a foundation, basement, or crawl space. The water damage can follow heavy rains or after a home sprinkler system oversaturated the soil surrounding your San Jose, CA home. Concrete and cinder blocks are vulnerable to erosion and degradation from the water flow. Water absorbed into these materials eventually can cause them to shift, break down, or fail in their load-bearing responsibilities.

Professional Water Remediation Offers Trained Technicians

At SERVPRO of Campbell, we invest in the highest quality training available for our technicians. Our crews pursue certification as Water Damage Restoration Technicians (WRT), learning about the concepts involved in water damage, the effects unwanted water has on structural components, and techniques and strategies to dry out structures successfully.

We also support employees who continue their water damage remediation education by certifying as Applied Structural Drying Technicians (ASD). This enhancement course offered by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) broadens the SERVPRO team’s knowledge and ensures more positive outcomes for our services.

Company Plus Individual Experience

SERVPRO of Campbell water damage team members share years of experience on the job with our less seasoned technicians, using the training they mastered in real-life settings. We are wise to the ways of water migration, unfazed when staining and dampness present far from the source of a leak. We never stop until we find the spill or leak and all the places the water wandered. Once we map out all affected areas, we use research-based techniques to remove the water and entirely dry out the structural components and cavities testing at higher than normal moisture levels.

High-Efficiency and Innovative Equipment

Because water damage restoration is a cornerstone of SERVPRO of Campbell’s business we invest in heavy duty, commercial grade equipment. Our familiarity with the steps needed to recover from a water loss helps us sort the innovative from the gimmicky when we consider upgrading to state of the art equipment. Having the proper tools for a task always increases the odds of a superior outcome. SERVPRO’s signature green service vehicles consistently stock all the equipment needed for a water damage job, including smaller but essential items like thermal scanners and sensitive moisture sensors and probes.

Pack-Out Service

When a water damage scenario occurs with severe consequences, SERVPRO offers a useful pack-out service option. Contents suffer harm from a water loss as well, and homeowners are often so overwhelmed that they discard items that could be restored by our expert technicians. SERVPRO of Campbell uses the Contents Claim Inventory System (CCIS) to document the items moved to our production facility during a water damage restoration project. We use digital photography, bar coding, and traditional lists to track the evaluation of the items and the cleaning, drying, and restoration process. We can store your belongs off your property until the restoration process has been completed.

Water damage remediation is a top priority for the professional team at SERVPRO of Campbell. Call us with questions and concerns about water losses at (408) 371-4001. Our evaluation leads to a workable plan that limits the long-term harm persistent water damage can do. SERVPRO of Campbell services the areas of Campbell and San Jose.

We Are Your Best Option After A Flood Has Damaged Your Campbell Daycare

5/20/2019 (Permalink)

SERVPRO of Campbell at (408) 371-4001 is ready to assist our local community with the mitigation of commercial flood damage.

SERVPRO Restores Commercial Flood Damage In Campbell Daycare

A sobering statistic from the National Flood Insurance Program showed 20% of commercial flood damage claims were from low to moderate-risk areas. A whopping 90% of insurance claims filed by businesses affected by natural disasters included flooding as part of the damages.

SERVPRO answered an emergency call from an adult daycare facility with commercial flood damage in Campbell. The owner of the daycare was initially upset at the prospect of closure during mitigation of the water loss. Once our technicians explained the conditions of the building were unsafe for clients due to both the potential for floodwater to have contaminants as well as the danger of slip and fall accidents, she agreed it would be best to close during remediation.

We immediately scoped the recreation room as the area where the water intrusion happened, and the water was over the baseboards at one point but had receded, and thermal imaging confirmed it wicked into the sheetrock in various places. Unfortunately, once sheetrock weakens from water exposure, there are no techniques to restore it, and removal is the only option.

There were very few water damaged items for us to remove, as the daycare had a policy of picking up items on the floor and placing chairs on tables every night so their janitorial service could sanitize the floor. If there was any positive in this situation, probes confirmed the seal on the tile floor stopped the migration of water to the subflooring. We used controlled demolition techniques, including "flood cuts," where sheetrock is cut away roughly six inches above the highest area where the water hit. The reason for this is that it lets warm, dry air from our air movers penetrate within wall cavities, working in tandem with dehumidifiers and speeding the drying process.

Sanitary conditions are a must after mitigation, and once the premises are dry, all surfaces are cleaned thoroughly using our antibacterial solutions. We placed the steel tables and chairs on blocks during drying since they were non-porous; they could be hand washed and disinfected.

We gave the daycare owner an overview of the necessary repairs to restore her facility to its preloss condition. She hired our Building Services division to restore her property and let her reopen as quickly as possible as a secure space for her clients to spend their days.

SERVPRO of Campbell at (408) 371-4001 is ready to assist our local community with the mitigation of commercial flood damage. We are available 24-hours and arrive on site within hours to help make your water loss “Like it never even happened.”

Click here for more about Campbell.

If Your San Jose Crawl Space Is Damaged By Water Call Our Experts For Help

5/3/2019 (Permalink)

Get in contact with SERVPRO of Campbell by phoning the number (408) 371-4001.

A Leaking Water Heater Can Cause Water Damage In Your San Jose Crawl Space

Finding water damage inside your home can always complicate your life. However, if you manage to catch it swiftly, the problem is usually quite simple for a professional to address. When it sits for too long, the water damage can begin to become an even more significant problem for your home. Water can impair the structural integrity of your property by causing mold damage, which eats away at organic material. In just seventy-two hours after exposure to excess water, microbial growth can form.

Fortunately for you, the water damage inside of your San Jose crawl space was discovered very quickly, as it leaked underneath the shared wall between the crawls space and the laundry room. When you call a cleanup and remediation company as soon as possible, after finding the damage, it gives the technicians the best chance of remediating the damage smoothly.

Here at SERVPRO, we always work around your clock. If you find water damage in the middle of the night, our expertly trained and certified technicians are ready to get to your home as swiftly as we can. SERVPRO is open every day, and every night, to make sure that you can get the help you need when you need it.

After a brief investigation, our SERVPRO techs can get to work. The water damage impacted the shared wall between the two rooms, the tiled floor in the laundry room, the wooden support frames inside the crawlspace, and caused a chalky substance to form on the concrete floor inside.

SERVPRO can make flood cuts on the shared wall, to remove any damaged material, and then throw it away. From there, we can begin to set up a drying system made to draw water out of the tile floor and the wooden framing by using heaters, axial fans, air movers, and dehumidifiers in conjunction. The residue on the concrete floor can be cleaned by applying a water-stain removing solution. Finally, air blasting tubes can be fed into the wall, to make sure any excess water is remediated, and drying mats can be applied to the tile flooring.

If a device malfunction causes water damage inside of your residence, never delay getting assistance. Get in contact with SERVPRO of Campbell by phoning the number (408) 371-4001. 24/7, our technicians are available to help you.

Click here for more about San Jose.

Proof That Commercial Water Damage Remediation in San Jose Really Works

4/21/2019 (Permalink)

If your fitness center facility has water damage, time is of the essence to prevent any mold from setting in. Call us right away.

Overcoming the Challenges of Commercial Water Removal in San Jose Fitness Centers

Water loss in a fitness center presents various challenges, so it is essential to carry out water removal fast. Most of the equipment used has metallic parts, which might rust due to exposure to water. Also, high levels of relative humidity likely to prevail after a water spill can interfere with their electronic components. Our professional water removal services can help you deal with the loss at your San Jose fitness center "Like it never even happened."

Big open spaces in fitness centers can hinder commercial water removal in San Jose because restoration crews have to cover greater distances. Also, the floors are mostly level so water might not flow out through gravity. Our SERVPRO technicians overcome such challenges by using sophisticated water removal equipment including dry-wet vacs and truck-mounted water extractors. We also use plastic sheets to divide the wide, open spaces, so smaller drying chambers thus expediting the process.

The floors in fitness centers are made of different materials, which can pose another challenge to water removal efforts. Some options such as rubber floors are impervious to water, but when it sits for too long, the water can breach through the seams on each tile reaching the plywood subflooring. Other floor materials present different challenges. Our SERVPRO technicians use a variety of moisture detection equipment to check for wetness. With FLIR thermal cameras, we can check for wet areas on subfloors allowing us to take mitigation steps before problems such as mold develop.

Drying wet materials and restoring relative humidity in the facility to normal levels is essential. Normal humidity levels ensure those using the facility feel comfortable. Our SERVPRO technicians use a variety of air movers to increase the evaporation rate. We also have trailered desiccant dehumidifiers, which expedite the extraction of moisture from the air.

In case of a water loss situation in your Fremont, Campbell or Saratoga area fitness center, call SERVPRO of Campbell to help with the removal. You can reach us at (408) 371-4001 any time. We're Faster To Any Size Disaster.

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Why Our Remediation Service Technicians Are The Leaders In San Jose

4/11/2019 (Permalink)

We completely dried the structure and removed damaged material after this house had a leak. We also applied an antimicrobial to prevent mold growth.

Prevent Additional Flood Damage to Your San Jose Residence By Seeking Prompt Remediation

Flooding causes various kinds of damage to buildings and needs to be dealt with promptly. It promotes the growth of fungi like Aspergillus and Penicillium. These fungi can lurk in wallboards and other hard to access areas, contaminating the air in your home. Water in your home can also cause mildew and mold to grow on clothing closets, drapes, inside the walls and attics among other places. Mold and mildew can cause upper respiratory health problems, musty odors, and financial devastation as you work to fix the damage caused to the structure of your residence.

To prevent the dangers associated with flood damage in your San Jose residence, you need to hire professionals who can remove the water, toxins, and odors left behind. The remediation service technicians at SERVPRO are qualified to handle biohazards. We can remove toxins and pathogens from the affected areas. Our technicians have the training, specialized equipment, and protective gear to clean this kind of contamination. Our technicians wear personal protective equipment like chemical resistant gloves, heavy duty gloves, rubber boots, and full body suits to stay safe.

The biohazard contamination of your home can increase your stress levels. Our technicians treat every customer with compassion and sensitivity. We seek to exceed the expectations of our customers when it comes to restoring their flood-damaged homes. We have extraction, air moving, dehumidification, and deodorization equipment that makes our job easier and enables us to provide a higher level of service.

Flood damage may also leave bad odors in your home. Eliminating these odors without having to rip up the flooring and replace everything is daunting. When black water damages some kinds of flooring, such as carpets, we recommend replacing them. After replacing the flooring, using an ozone generator is the most appropriate way to deal with the awful orders. SERVPRO technicians can set up the ozone generators in your home to get rid of bad odors. These machines are useful in cleaning, sanitizing and removing all types of foul odors.

When there is flood damage in your home, our technicians have the expertise to make it appear “Like it never even happened.” Contact SERVPRO of Campbell at (408) 371-4001 for cleanup, drying and deodorization services. We serve the residents of San Jose, Fremont, and Campbell among other neighboring communities.

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Why You Need To Act Fast When You Discover Water Damage In Monte Sereno

4/2/2019 (Permalink)

We have the equipment and experience to handle any water damage in your home. Call us right away we are available 24/7.

Why SERVPRO is Your Top Choice for Water Damage Restoration in Your Monte Sereno Home

Preventing water damage in your Monte Sereno home is critical to preserving the strength and integrity of your structure. Usually, some simple checks and steps plus some preventative measure can avoid any water catastrophes. The bathroom is likely the area which is most prone to damage from water. Each time you use the bathtub for a shower or a soak, you use several gallons of water. If you regularly check around the area to rule out any moisture accumulation, you can stop disasters before they happen.

When you do find water damage in your Monte Sereno bathroom, you need to act fast to correct the issue before additional damage is done. That is why SERVPRO is the right choice to turn to for help. Our staff understands the need for speed but are also trained to handle the job thoroughly and efficiently. With the tools and experience you would expect from professionals, we can restore your home, so it is like nothing ever happened.

Your first precaution should be to make sure that you and the rest of your family are not overfilling the tub during a bath, and not splashing water outside of the tub. That is why children should be supervised, besides ensuring their safety. When showering, make sure that the door or shower curtain is securely closed so that all the water remains inside the tub.

SERVPRO techs use various tools to help us find the moisture problem and to dry everything back out. In a bathroom situation where the tub has leaked, we can use thermal imaging cameras and moisture meters to detect how much moisture is in building materials and to monitor them as we are drying everything out. Air movers and dehumidifiers help us to dry the affected materials out and get the moisture content in the air in your bathroom back to a safe amount.

Other things to look out for include any staining on the walls around your shower or tub or any mold growth. These are both sure signs you could have an issue that is out of sight. Also, make sure to replace any loose or missing tiles in your shower or bathtub wall right away. Ensure there is no missing grout between the tiles as well and reapply grout as you need. Check the caulking between tiles as well and repair as needed.

SERVPRO of Campbell is always standing by to help you with any water damage emergency in your home in Los Gatos, Fremont, or Newark. You can call us at (408) 371-4001 anytime you need, so please do not hesitate to reach out as soon as you see an issue.

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San Jose Smoke Odors, Kitchen Fires, and the SERVPRO Treatment

3/20/2019 (Permalink)

Stinky Kitchen FIre Odors Got You Down? SERVPRO Provides Cleanup for San Jose Cooks--Residential and Commercial

Oven Blaze Brings Fire Damage for Dinner in San Jose

Fire damage is not a one-size-fits-all category when it comes to clean up. Depending on the type of fire, whether it was high heat or slow moving and materials that burned, all of them leave different types of residues and odors that need to be handled in various ways. Among the kinds of damage from fires we remediate most often, protein residue is one of the most pungent we encounter. No one wants to be reminded of the time dinner caught on fire from the odor that remains.

When SERVPRO was called to remediate fire damage in a San Jose kitchen, the culprit was immediately apparent; it was from a chicken that was forgotten in an oven and was too close to a heating element. Protein fires are caused when food items burn. They generally have minor amounts of residue but leave a significant amount of foul odor. At the initial phone call, we instructed the homeowner to turn off their HVAC to avoid spreading any particles and odors to currently unaffected areas of the home.

Once on site, SERVPRO technicians wiped down all the kitchen surfaces with our professional-grade cleaners to remove the greasy protein residue, and this action helps lessen the odor. Then our certified Odor Control Technicians inspected the area and determined the best course of action would be to contain the kitchen area and use an activated oxygen unit overnight and follow up with a thermal fogger both inside and outside the contained area to neutralize the odor. Thermal fogging is very useful as it binds with odor-causing particles and eliminates them. This method is not just covering up one odor with another.

Sometimes fire damage is not from the flames, but the odor left behind. This is not a situation you have to handle on your own. Call SERVPRO of Campbell at (408) 371-4001, and one of our certified technicians can help you get rid of unpleasant odors from a cooking mishap.

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Drying Out Your Water Damaged San Jose Home Requires More Than a Box Fan

3/5/2019 (Permalink)

SERVPRO of Cambell has the equipment to quickly dry your home.

Advanced Equipment for Efficient Restoration in San Jose Homes

Whenever disaster strikes your San Jose home in the form of a water loss incident, you need assurances that the right professionals can arrive promptly to begin drying up the damage before it gets out of control. Whether you have required the services of professionals like ours in the past before or not, it is no secret that we work to have the industry-leading equipment to get the job done quickly and correctly. It is our priority to offer fast and effective service to our customers, regardless of the time that they need it.

Much of the success that our team has had with recovering water damage to San Jose homes can get accredited to the focus that we have on accruing the best available equipment for the jobs that we do. Our SERVPRO team has many tools and machines ideal for extraction, drying, and cleanup. When we become aware of an emergency affecting your property, we can respond fast to ensure that these tools stocked on our production truck rolling out to the scene is all that we would need.

When our team arrives at your home, we begin with a thorough assessment of the damage and determine what actions must get taken to restore the water damage completely. This process also includes determining the source of the damage and ensuring that this area gets repaired to prevent further exposure and damage in the immediate future. Leak detection equipment, moisture detection equipment, and thermal imagery all play a vital role in this initial phase.

To dry out the damage to your property, we have many tools that can do this effectively. Often our SERVPRO professionals rely on high-velocity air movers and LGR dehumidifiers for residential water damage recoveries. We can also use tools like our injecti-dry system to help impact inaccessible areas like wall cavities, ceiling cavities, and beneath flooring material.

While many steps make up water restoration for your home, our SERVPRO of Campbell response team arrives with the tools to get the job done fast. You can reach our experienced professionals 24/7 by calling (408) 371-4001.

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SERVPRO Solutions for Special Situations When Restoring Commercial Water Damage in San Jose

2/25/2019 (Permalink)

Our technicians have the proper technology to restore business documents from water damage.

Commercial Water Damage in San Jose Properties 

When there is a water leak or spill in a commercial establishment, most of the focus is on removing standing water to restore normal operations. However, apart from what pools on the floors, the water might affect other areas too causing unforeseen challenges especially if a professional does not do the restoration. We have extensive experience handling such special situations in San Jose.

Documents and electronics are likely to be involved in the case of commercial water damage in San Jose emanating from a problem in the fire suppression sprinkler system. The issue with such loss is not the replacement cost of the items, but the loss of data, which can cripple day-to-day operations at the business. Our SERVPRO technicians take steps to safeguard your documents. This mostly involves freezing them to prevent further deterioration, then drying them through sublimation, which changes a solid directly to vapor, without passing through a liquid state. Through such processes, we help safeguard ownership documents and business records.

Cabinets and other holding spaces in commercial establishments can present challenges when restoring water damage especially if you do not have the right equipment. Many cabinets have laminated surfaces that act as a vapor barrier. Such a barrier can interfere with detection thus leaving excess moisture in the material that can cause problems in the future. Cabinet backs also add an extra layer of materials over drywall, which can prolong the drying process. Our SERVPRO technicians use moisture sensors with probes to check the actual level of saturation in affected materials. We also use hole-saws to cut holes at the back of the cabinet allowing a venting system to circulate air in the wall cavity expediting drying.

Checking HVAC ducts is also essential if there is a chance, the water affected them, to eliminate the possibility of mold development and air quality issues. Our SERVPRO technicians check the material lining the ducts before determining the best course of action. Cleaning sheet metal duct is simple. However, other materials like flex duct and fiberboard may require additional steps.

Call SERVPRO of Campbell to help you deal with special situations after water loss in your business. You can reach us at (408) 371-4001 any time. We're Faster To Any Size Disaster.

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Why Professional Mold Remediation is Needed for Your San Jose Property

2/15/2019 (Permalink)

SERVPRO Franchise professionals have the training to locate hidden mold in your home.

Your Best Resource to Remove Mold from Your Home in San Jose

Homeowners hear about mold infestation often, but rarely do you think it could happen to you. Even those living in San Jose, which is not as humid as other parts of the country, are susceptible to having their home threatened by mold. The question is whether to call a professional team to help or if you want to tackle the issue yourself. As tempting as it may be, it is best to rely on experts when dealing with mold remediation.

When you encounter mold damage in your home in San Jose, your initial call should be to your local SERVPRO Franchise System. Our crew not only has the years of experience but is also specially trained to eliminate your mold infestation. Mold spreads throughout our environment very quickly, and it requires very little to reproduce. Even when you utilize readily available mold killing solutions, you may be missing on an entire area of growth in places like behind your walls, attic or basement. When our team of experts reviews your home, we recognize the extent to which mold has invaded your structure.  

It is during this assessment that our SERVPRO Franchise professionals utilize plastic sheeting and other methods to stop any further spread of mold in your home. We use personal protective equipment to make sure we are not affected as we act swiftly to remove and prevent the spread bacteria. In more extreme cases we may even use negative air pressure to avoid the spread of mold spores. In the removal process, we scrape and wipe each surface, as well as implement other advanced techniques. Soda blasting and disinfecting solutions are also part of a complete remediation process.  

Our industry experience allows us to achieve a swift and thorough success. This success is only possible because we train on the latest techniques and utilize equipment well beyond what the average homeowner would use. You can capitalize on our experience as well by calling us whenever you first detect the presence of mold in your home.  

At SERVPRO of Campbell, we are one phone call away. Call us at (408) 371-4001 so we can visit your home and inspect the damage. Together we can develop a plan to make sure your home is mold-free and safe for you and your family.

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How SERVPRO Franchise Professionals Restore Your Flood Damaged Saratoga Home

2/5/2019 (Permalink)

SERVPRO drying equipment being used Each van in our Green Fleet is loaded with equipment to remove flood water quickly.

A flooding incident can happen any time even a few days after dealing with a similar incident. Hiring a professional restorer eliminates the burden a homeowner would have to shoulder doing the cleanup and restoration. Involving a professional also ensures the best steps are utilized at every stage, whether it is cleanup to restore sanitary conditions or to dry all excess moisture to forestall problems likely to develop in future.  

Incidents of flood damage in Saratoga present a cocktail of problems. Apart from the water reaching different parts of the house, it is also likely to deposit wastes and contaminants such as silt, raw sewage, pesticides and other chemicals in the affected areas. Removing these wastes is not easy without the right equipment and skills. Our SERVPRO Franchise professionals use simple tools like shovels and brushes or advanced equipment like power washers to remove silt, debris, and other soils, which guarantees better outcomes.  

Restoring a flood-damaged property can be a costly affair especially if you have to replace many items and materials affected by the water. The processes of removing all the water may also involve teardown, which drives the cost even higher. If you can reduce the level of damage from teardown, you can save some cost. Our SERVPRO technicians follow specific procedures such as performing a flood cut 2 feet above the water line, drilling ¼-inch weep holes or 1½-inch vent holes to access wall cavities. By doing this, we reduce the level of destruction while creating enough access room.  

Flooding incidents and the cleanup process that follows leave moisture in concealed spaces which if not addressed can lead to mold infestation and rot among other issues. Tearing down materials in these areas to reach the moisture can be useful, but it is also likely to extend the work or lead to extra costs. Our SERVPRO Franchise professionals try to avoid such extra problems where possible by using specialized equipment such as the injecti-dry system, which is effective and minimizes the need for teardown.  

Dealing with damages from flooding in San Jose, Fremont and Campbell should not be too difficult. Call SERVPRO of Campbell at (408) 371-4001 to help you. We're Faster To Any Size Disaster.

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How SERVPRO Remediates Mold in San Jose

1/23/2019 (Permalink)

Mold is common in San Jose. Call SERVPRO at the first sign of mold.

Mold Remediation for Your Home in San Jose

If you have ever walked through a home and greeted by a musty odor, mold exposure is possible, even without you knowing it. Even if you do not smell it, your home may have mold damage already working its way through your walls and structure, which may affect your health and that of your family. Mold is present everywhere, so it is not entirely uncommon for it to take hold of your home and leave you in need of professional mold remediation services.

When you encounter mold damage to your home in San Jose, call SERVPRO and enlist our team’s expertise towards managing and eradicating the presence of mold on your belongings. Moisture is the breeding ground for mold, and the Environmental Protection Agency (EPA) offers guidelines focused on cleaning, discarding and drying moldy items per relevant recommendations. Our team is well-versed on these action steps and is trained to act accordingly. Our professional approach and extensive training are what sets us apart from others.

As part of the mold remediation process, our SERVPRO team prevents further dissemination of mold spores by utilizing plastic sheeting to act as barriers to contaminated areas. We also seal your vents to prevent your HVAC system from further circulating any unwanted bacteria throughout your home. Once we have removed mold from your home utilizing techniques that recognized as industry best practices, we ultimately proceed to disinfect and deodorize your home, so it is ready for you to enjoy once again.

What differentiates our SERVPRO technicians from others, is the variety of approaches available at their fingertips. With mold remediation, in particular, each surface requires a specific method for mold to be removed; e.g., we treat solid surfaces differently than soft ones such as upholstery. To this end, our experts use different methods to achieve full mold remediation in your home. From baking soda blasting to dry ice blasting to hand scrubbing, we employ a variety of methods for your benefit.

Above anything else when you face with mold damage, please call SERVPRO of Campbell at (408) 371-4001 so you may have an experienced and reputable team at your side. We work very hard to make your home "Like it never ever happened."

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SERVPRO Will Put The Flame Of Worry Out In Your San Jose Home

1/17/2019 (Permalink)

Call SERVPRO to save your belongings after fire and smoke damage have struck your home.

Fire Damage Experts In San Jose Talk About Refinishing Charred Surfaces

If something ever burns inside your San Jose home, it is possible that the blaze torches things fast and engulfs a good portion of your contents and building materials. Once flames ignite, they can quickly spread throughout your home and use just about any substance as fuel causing you a significant amount of fire damage. In most cases, if the fire gets extinguished quickly, the loss will be less than if it has time to burn. The more oxygen the blaze receives, the hotter and faster it will burn. When several items inside your home get heated, it can become necessary to call in a professional fire damage restoration company such as SERVPRO.

Whenever things burn inside a building, items can get fully combusted and just partially charred. Any time our SERVPRO technicians work on a fire damage project in San Jose, we first figure out what we think we can save with cleaning and refinishing and what we know will have to be removed and replaced. To figure this out, our estimators arrive at your residence with a testing kit. The kit comes with all of the proper tools to test objects and their surfaces to see what work will need to be done to bring your house back to its original, preloss condition. Once we determine the overall scope of the job, we calculate an initial estimate detailing what we think needs to be done during restoration and give it to you and your homeowners' insurance provider.

After fire damage, during some situations, wooden surfaces of your contents and structural components can get charred on the surface. If the charring only exists on the surface of wooden items such as your wall studs, then it is possible that we can refinish them without having to replace them. If the charring on wooden materials only exists on the surface and does not exist a quarter inch into the wood, then we can often sand off the burnt substances and save the object. If you ever need help with your contents or building materials getting burnt or charred during a fire, call SERVPRO of Campbell at (408) 371-4001 any time of the day.

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Our Team Has You Covered When A Mold Infestation Has Taken Over Home In San Jose

12/17/2018 (Permalink)

Give us a call at any time so that we can handle the infestation before it gets worse.

Mold Clean Up Services For Your San Jose Home

When you discover mold in your San Jose home, it can be an upsetting find since mold can cause health effects. However, now that it is found, you can get it taken care of right away. To do so, you need a professional mold remediation company, as mold cannot be cleaned thoroughly with regular household cleaners, and it can also be difficult to find hidden mold if you are not sure how to do it.

When you need clean up services for mold damage in your San Jose home, SERVPRO’s professional staff is standing by to help you. We have the proper training and tools that we need to remediate the mold and fix the moisture issue causing it in the first place, so it does not return.

The first step of SERVPRO techs is to contain the mold contamination to ensure it does not spread into areas of your home which are not contaminated. Containment can include installing plastic sheeting for barriers and then establishing negative air pressing in the area with the mold. We seal HVAC vents to stop the spread of the mold into your duct system. We also establish clean rooms and decontamination roofs for entering, leaving and decontaminating materials and equipment.

The method we use to remove the mold depends on what kind of surface the mold is on. Nonporous materials can be cleaned. However, porous materials with visible mold growth many times have to be removed and discarded.

Dust and settled spores also need to be cleaned. In most situations, we can remove settled spores by using a HEPA vacuum and damp wiping, even when it comes to porous materials. We clean the surfaces first from top to bottom. We clean in the direction of the airflow toward the negative air machines, and once a round of cleaning is done, we allow time for mold spores and dust to settle again before the next round of cleaning.

Lastly, the contents and structure need to be dried back out. Dehumidifiers with a low airflow need to be used to prevent any further spread of mold. We bring the area back to its normal moisture content levels to prevent further mold growth.

SERVPRO of Campbell is careful when cleaning up mold growth in your home in Los Gatos, Monte Sereno, or Santana Row so as not to make the problem worse and to ensure mold cannot keep growing. Give us a call at (408) 371-4001 at any time so that we can handle the infestation before it gets worse.

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A Flood Damage Restoration Team Can Help You After A San Jose Storm

12/12/2018 (Permalink)

A San Jose home that has been effected by water damage after a storm.

Making The Most Of Flood Damage Restoration Services Available Throughout San Jose

There are more than a few reasons why professionals recommend starting flood damage cleanup in your San Jose home fast. You want to attempt to get everything under control quickly, avoiding secondary damages, and structural integrity problems that often develop after a flood.

Naturally, everyone’s first concern after flood damage occurs in your San Jose home is your safety. You want a restoration company that can provide you with as many services as possible, things that help protect your family as well as your home. Everything from IICRC certification to advanced training in odor removal and asset recovery should be well within your technical team's wheelhouse.

The longer water has to sit around your house, the easier it becomes to penetrate certain materials. Bacteria, mold, and other pathogens often accompany flood waters into your home. Keeping your family safely out of harm’s way and providing you with excellent flood damage restoration services is what SERVPRO is all about. Our initial inspection after a flood addresses every inch of the affected area. We can also check the surrounding area for any hazards or those that may develop over time if given the opportunity.

Water can get into your furniture, leaving stains, odors and additional damage behind. SERVPRO’s technicians put many restoration methods to use. We can remove water with extraction equipment, normalizing moisture levels from the inside out, preventing cracking, separation, tearing, and splitting that often occurs after items are affected by flood waters. No item should be considered non-restorable until after your restoration specialist has an opportunity to look things over. It is conceivable that you might be surprised by the sheer number of items we can restore that you would otherwise consider lost.

SERVPRO has entire flood damage restoration teams available 24-hours a day, 7-days a week. We pride ourselves on providing quality cleanup and restoration services that you and your family can count on to get things back up and running quickly. You are never alone, there are professionals available, day or night, to help, regardless of the size of your flood damage situation.

Our team at SERVPRO of Campbell provides expert solutions to flood damage throughout the surrounding areas of Saratoga, Monte Sereno, and Los Gatos. Call us for help, today. (602) 507-6163

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When Water Has Damaged Your Commercial Property In San Jose Contact Our Team At SERVPRO Immediately!

12/3/2018 (Permalink)

We understand that your carpet business needs to be in full operation for you to make a profit, which is why you can expect our team to work fast.

We Provide Professional Commercial Water Damage Services In San Jose

The storm last night left water standing in the front office of your carpet business. Flood waters contain contaminants such as rodents, chemicals and raw sewage, which is why it is highly necessary for you to call professionals right away to clean and sanitize the building. Our team sets out to make sure your business is safe for you to return after the cleanup process. When possible, our techs can restore your office to its pre-storm state. Plus, we work quickly and aim to save as many items and contents inside the structure that we can.

SERVPRO commercial water removal crews in San Jose are skilled and well trained. The first thing the team can do is stop water from flowing inside your office. Next, they can begin removing water with truck-mounted or portable extractors. The crew may also employ vacuums, wands and pumps to remove excess water from inside the affected areas quickly. We understand that your carpet business needs to be in full operation for you to make a profit, which is why you can expect our team to work fast.

The techs may need to pack-out various items and contents such as desks, chairs, electronic devices, carpet samples, showroom displays, and paper documents. This step is taken to help protect your contents and to prevent additional damage. Plus, working fast can prevent extensive structural damage. If the crew has to remove materials from the premises, they itemize, categorize and keep track of every item they take from the structure during the pack-out stage. If your furniture, computers and paper files become contaminated with gray water, our team can remove, clean, sanitize and dry the items that we can save.

Drying and removing moisture from the structure is an essential phase of the restoration services we provide. We may employ air scrubbers to clean and purify the indoor environment. Plus, our crew may utilize industrial air movers and axial fans to enhance drying. Also, the team can place dehumidifiers in various areas to push moisture from the structure to the outside. We may also use heaters to quickly dry specific sections such as the flooring, lower walls, and baseboards.
SERVPRO of Campbell can restore your business when possible. We are close by and available 24/7 to help you get back in business fast. Contact us at (408) 371-4001. Our teams can help you recover from any size water emergency and can make it look “Like it never even happened.”

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Did You Know That Mold Damage Can Quickly Affect Your San Jose Home?

11/25/2018 (Permalink)

Mold spreads very quickly when the conditions are right. Contact SERVPRO to investigate and remediate the mold infestation in your home.

How to Deal with Mold Damage in San Jose Effectively

The proliferation of mold colonies has different adverse effects on properties. You need to start remedial action immediately early signs appear in your San Jose property. Surfaces infested by mold can be an eyesore, and the musty smell associated with such growth is not comfortable either. The smell is produced by the chemical changes that happen to the mold during its lifecycle. The spores also produce hyphae which attach to surfaces or grow deep into porous materials. This process leads to a breakdown of the affected materials causing deterioration and loss of structural strength. As certified AMRT, Applied Microbial Remedial Technicians, our team comes up with unique approaches to deal with any situation.

We understand the need for containment in areas where there is severe mold damage in San Jose. Based on the extensive IICRC training, and experiences we have had dealing with mold, we take various steps to create proper containment areas. Our SERVPRO technicians can install plastic sheeting creating containment barriers. We also seal HVAC vents preventing contamination of the duct systems which can lead to long-term air quality issues. By taking these steps, we prevent the spread of debris to other unaffected areas.

Cleaning affected areas properly is also essential. Our highly skilled team takes various steps when cleaning these areas. To get rid of loose fragments of mold, we HEPA vacuum affected materials. To remove residue from semi-porous materials such as wood and concrete, our SERVPRO technicians damp wipe, wire brush, or sand the infested materials. We also rely on specialized techniques such as Soda blasting when removing mold residue because it is very efficient and unlike the abrasive techniques, it does not damage the surfaces.

Removing airborne spores and other debris is also important. By establishing negative air pressure in the problem areas, our SERVPRO technicians get rid of airborne debris. We also use HEPA filtered air scrubbers that capture 99.97% of particles helping improve the air quality.

Dealing with mold issues should not be a big problem. Call SERVPRO of Campell at (408) 371-4001 for a customized solution for the problem you are facing. We’re Faster To Any Size Disaster.

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San Jose, Wild-Fires and Help from SERVPRO

11/12/2018 (Permalink)

San Jose House and Wild Fires Get Help and Cleanup from SERVPRO

The Cost of Fire Damage Repair to Your San Jose Home

When you need professional restoration for any of the potential disasters or emergencies that could affect your San Jose residence, most homeowners have the same question: how much is this going to cost? Understanding pricing and related expenses for restoring a residence can help you to appreciate that while initial estimates could seem steep, at least you still have a structure that can be rehabilitated.

Overcoming fire damages in your San Jose home vary in cost depending on multiple factors. The first and most obvious of these is the severity of the damage to your home. A widespread structure fire is going to cost more to restore than a small kitchen fire localized to a single room. If the effects are from a wildfire, there may be only the ground left. Then, that is between you and your insurance company on where to proceed. Our SERVPRO technicians can help initially to determine both the scope of the work to get performed, the personnel required to do it, the equipment needed, and a general idea of how long it should take to complete. Lucky structures, not burnt out, typically have substantial heat and smoke damage that does need mitigation. We can do that.

All of these components work into the initial estimate provided to your insurance company following a fire incident in your home. By working promptly to determine this estimate, we can help you to achieve an approval on your filed claim much more quickly. Under the added pressure that insurance adjusters go through during natural disasters like wildfires, we aim to work as efficiently as possible with the both of you. Even with all of these factors, you still do not have all of the components that factor into the cost of restoring a home after a fire.

While many companies have dubbed expenses as “the cost of doing business,” our SERVPRO franchise has strived to be as transparent as possible. Much like any business, we have overheads to cover and administration rates and personnel. We have dedicated professionals that assemble a job plan, take photographs of the work to get performed, deliver and pick-up oversized equipment, and oversee the work of our technicians on-site at your home.

Initially, homeowners do not fully appreciate the gravity of what it takes to operate a restoration company with the training, certifications, and efficiency that we have. Of course, when the surrounding area has suffered catastrophic damage, our SERVPRO of Campbell emergency response team is available 24/7. Give us a call anytime at (408) 371-4001.

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Important Steps To Take Before Our Experts Arrive At Your Flood Damaged San Jose Home

11/5/2018 (Permalink)

While most of the drying and mitigation work should be left to the professionals, we recommend taking a few steps while waiting for us to arrive.

How To Help Start The Flood Damage Drying Process In San Jose Before We Arrive

When flood damage hits San Jose, many local homeowners struggle to figure out what to do to protect their property best. Although professional damage mitigation companies like SERVPRO can arrive at your home within hours of the disaster happening, it may still be important to begin some minor preventative treatments before a crew of technicians arrives. While most of the drying and mitigation work should be left to the professionals, we recommend taking a few steps while waiting for us to arrive.

Turn on the A/C and Start Mopping
Unless there is still standing water in your flood damaged San Jose home, you can immediately begin the drying process by activating the home's air conditioning system and beginning to mop up excess water. You most likely cannot mop the entire home before SERVPRO arrives to start drying on an industrial scale, but removing moisture early on can be an important preventative measure against permanent damage to the flooring materials and home foundation. You can also wipe down wood furniture and countertops to achieve a similar effect.

Separate Objects
By providing space between objects and surfaces, you allow them to dry out faster and not spread water between materials. Placing wood blocks, aluminum foil or any other non-porous barrier between the legs of furniture and the ground promotes faster drying and decreases the time we need to take to dry and restore these objects once we arrive. Also, try to separate any pillows, sheets, cushions, and other components of furniture so that they do not trap moisture between them.

Pick Up and Remove Debris
Removing debris and small objects from the floor of your home can help to accelerate our initial drying process. However, be careful not to touch anything that could pose a safety hazard, such as shards of ceramic or pieces of damaged metal. SERVPRO technicians wear advanced safety gear to protect them from anything the flood might drag in.

SERVPRO of Campbell stands ready to respond to local cases of flood damage on a 24/7 basis. Call us at (408) 371-4001 for our help.

Click here for more about San Jose.

San Jose Property Owners Rely on SERVPRO for Finding and Remediating Mold Colonies to Mitigate Damages

10/22/2018 (Permalink)

SERVPRO Technicians Wear PPE Personal Protection Equipment During Mold Remediation in San Jose

Finding and Removing Mold Damage in San Jose Homes

Mold is a quiet disaster that affects many San Jose properties. A growing colony of mold spores can go undetected for months and even years. Despite its unobtrusive nature, mold causes millions of dollars in remediation costs every year.
Because mold damage appears like a stain in many San Jose homes, many residents think they can kill it with a spray bottle of bleach and then paint over any visible growth. To indeed remove the threat, however, homeowners have to remove the mold and the hyphae. To eliminate current growth and eliminate future growth, owners need to bring in a professional company like SERVPRO.
We start with an inspection to find out where the growth started and determined just how far throughout the home the mold has grown. Since not all mold gives the ‘musty odor’ generally associated with it, our inspectors use an air content meter to measure levels inside the home and track the origin point that way.
The origin point is where we usually find the source of water that enabled the mold to expand and grow in the first place. We typically use moisture meters and infrared camera technology to uncover hidden pockets of moisture. Eliminating this source forces the mold to return to dormant state and stop growing unless it has found a secondary source of moisture.
With the growth stopped, our teams begin removing any visible mold. Most spores spread quickly and only leave a thin layer across most surfaces, not visible to the naked eye. In these cases, SERVPRO technicians can wipe off the mold using a dry sponge. For thicker layers, they use a mild cleaning agent with an anti-fungal chemical to break up the growth and then wipe it away with the sponge.
If the mold grew undetected for a long period, the spores had time to extend hyphae into nearby material like drywall. Once these root-like structures penetrate the surface, we cannot remove them without breaking up the affected panels. Our team leaders recommend removing the affected panels and carefully dispose of them without spreading any mold to other parts of the home. Containment is a key factor in professional mold remediation.
Our teams can quickly replace the drywall with new panels if the homeowner wants the job done without delay. As restoration professionals, we can hang the new wall, and paint it to look exactly like the old one. If the owner wants a new color, technicians are happy to do that as well.
Returning each home to its original or improved condition is our goal at SERVPRO of Campbell. If you need our help to clean and remove mold; contact us at (408) 371-4001 today.

Here is the official govt site.

Our Professional Guide To Flood Damage Restoration In San Jose

10/4/2018 (Permalink)

If your home falls victim to unexpected flash flooding, we are ready to lend a hand.

Professional Help For Flood Damage In San Jose

San Jose covers much geographical area and features many micro-climates. Although the rainfall totals are not above average community-wide, and the city can have an arid feel, the fact is that flooding is possible from rain showers and storms here and in the surrounding mountains. If your home falls victim to unexpected flash flooding, we are ready to lend a hand.

When overflows from the creeks and other waterways in San Jose cause flood damage to your home, a list of many tasks needs to be completed to return your abode to preloss condition. It is also imperative that response is fast and professional, with trained technicians and commercial grade equipment available to aid the recovery. One of the cornerstones of our service covers all aspects of flood assessment, water removal, and structural drying.

Waters from overland flooding by definition are contaminated. Many different hazards find their ways into the water washing across roadways and yards and industrial sites. If roads are flooding the sewer system often backs up, sometimes depositing human waste into the lower areas of your home. When SERVPRO arrives at your home, a quick assessment of the quality of water trapped inside your home guides our crew as to their next steps.

Category 3 or black water contains sewage and debris like dead insects and animals. Landscaping and roadway residues like fertilizers, pesticides, and oil or gas are toxic. Water filled with these substances is hazardous and must be contained and disposed of according to local regulations. SERVPRO crews understand the rules concerning flood waters and are familiar with the proper procedures required to remediate them. We also carry and use EPA registered disinfectants that treat flooded areas to kill a wide range of pathogens.

Our service vehicles have all the equipment needed to pump and extract the flood waters out of your home. SERVPRO employees also master moisture metering and thermal scanning detectors to find hidden pockets of water for release and removal. Any moisture left behind continues to break down building materials and threatens your home with the potential for mold damage. Any lingering contaminated flood water also poses a risk of exposing your family to dangerous viruses, bacteria, and fungi.

SERVPRO of Campbell has the expertise, proven cleaning, and disinfecting products, and water removal tools to manage your residential flooding needs. Contact us at (408) 371-4001 as soon as possible after the flooding for the best possible outcome.

Click here for more about San Jose.

Our Complete Guide To Mold Damage Remediation In Campbell

9/26/2018 (Permalink)

Mold should not ruin your life!

Having The Right Information Helps Remediation Of Mold Damage In Campbell

Damages such as discoloration or rotting of materials like wood are common after mold infestation. To deal with these issues effectively, you should have the right information concerning mold infestations. This way you can take the right approach if your Campbell property is affected. We offer professional remediation services which eliminate the burden of dealing with the problem on your own.

When you notice signs of mold damage in Campbell, the property in question has a moisture problem. Although most infestations are caused by water from flooding or leakages from plumbing systems, sometimes higher than normal humidity levels in the air can lead to mold development. Establishing the source of moisture is the key to long-term results. Our SERVPRO team inspects the entire building to find all the moisture sources before starting the remediation process.

Some materials are easily affected by mold because they retain moisture over extended periods. Wood is one such material because it absorbs a lot of water especially if submerged in water like in cases of flooding. Carpets too can conceal moisture even when they seem dry. This situation arises when the pad retains wetness even after the carpet dries. Our SERVPRO technicians combat these two problems by ensuring any wet surface is dried correctly. We use various specialized equipment such as drying mats to extract moisture effectively from wooden floors.

Surfaces, where mold growth was prevalent, require thorough cleaning. Various approaches can be used depending on the level of growth and the material on the surface. Our SERVPRO team HEPA Vacuums the area to get rid of loose particles. We might also agitate the surface with wire brushes to get rid of stubborn residue. Cleaning the area with antimicrobial agents or sterilants helps kill any remaining spores limiting chances of future growth. We also get rid of any excess moisture using dehumidifiers in the area.

Mold should not ruin your life. Call SERVPRO of Campbell at (408) 371-4001 to help with the remediation process. We’re Faster To Any Size Disaster.

Click here for more about Campbell.

Fire Safety Tips

8/31/2018 (Permalink)

Did you know that if a fire starts in your home, you may have just two minutes to escape? 

The most effective way to protect yourself and your home from fire is to identify and remove fire hazards. 60 percent of house fire deaths occur in homes with no working smoke alarms. During a home fire, working smoke alarms and a fire escape plan that has been practiced regularly can save lives.

Fire Safety Tips 

  • Talk with all household members about a fire escape plan and practice the plan twice a year.
  • Test smoke alarms once a month, if they’re not working, change the batteries.
  • If a fire occurs in your home, GET OUT, STAY OUT and CALL for help.
  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  • Prepare

Preparing and Preventing a Home Fire - Steps You Can Take Now  

  • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
  • Never smoke in bed.
  • Talk to your children regularly about the dangers of fire, matches and lighters and keep them out of reach.
  • Download the Monster Guard: Prepare for Emergencies mobile game to teach kids about fire safety and other disasters.
  • Turn portable heaters off when you leave the room or go to sleep.  

Smoke Alarms

  • Install smoke alarms on every level of your home, inside bedrooms and outside sleeping areas.
  • Teach your children what smoke alarms sound like and what to do when they hear one.
  • Test smoke alarms once a month, if they’re not working, change the batteries.
  • Smoke alarms should be replaced every 10 years. Never disable smoke or carbon monoxide alarms.
  • Carbon monoxide alarms are not substitutes for smoke alarms. Know the difference between the sound of smoke alarms and carbon monoxide alarms.

Be Prepared with an Emergency Ready Profile

8/31/2018 (Permalink)

Will you be ready when disaster strikes? The SERVPRO® Emergency READY Profile® (ERP) will help ensure you and your business are “Ready for whatever happens.”

In the event of an emergency, the SERVPRO Emergency READY Profile can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority areas. The ERP is also accessible online using your computer or tablet; download SERVPRO’s free Ready Plan app to access this information at any time using your smartphone or tablet.

The ERP establishes SERVPRO of Campbell as your disaster mitigation and restoration provider, giving you access to 50 years experience and a system more than 1,700 Franchises strong. Knowing what to do and who to call in advance is key to quick response and timely mitigation. Having a plan in place may help minimize the amount of time your business is inactive and get you back in the building following a disaster.

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. The best time to plan for such events is not when the event happens, but well before it happens. No one ever expects a disaster, but now is the time to plan for it.

In review, the SERVPRO Emergency Ready Profile is:

  • A no-cost assessment of your facility.
  • A concise Profile document that contains only the critical information needed in the event of an emergency.
  • A guide to help you get back into your building following a disaster.
  • Establishes SERVPRO of Campbell as your disaster mitigation and restoration provider.
  • Identification of the line of command for authorizing work to begin.
  • Provides facility details such as shut-off valve locations, priority areas, and priority contact information.

The ERP is a no-cost assessment; all it requires is a little time, making it a great value that could save a lot of time in the future. Call SERVPRO of Campbell at 408-371-4001 to start your Emergency READY Profile today.

Common Causes of Fire Damage

7/27/2018 (Permalink)

Home electrical fires account for 51,000 fires each year, and an estimated $1.3 billion in property damage. Learn these common causes of fire damage to prevent fire damage in your home or business:

Many electrical fires are caused by faulty electrical outlets or outdated appliances. Frayed appliance cords can also lead to electrical fires.  Under no circumstances should you ever remove the ground plug from an appliance cord. These appliance cords are only to be used with outlets that can handle the extra amount of electricity.

Another cause of electrical fires is the misuse of extension cords. Extension cords are only to be used on a temporary basis and not as permanent wiring. Extension cords can overheat and cause fires when not used properly. Never should you run extension cords through walls and ceilings, and never use nails or staples to hold an extension cord in place.

Space heaters are also a major cause of electrical fires. Space heaters should always be kept on a flat, level surface to prevent being turned over. These portable heaters are often placed too close to curtains, beds, and other combustible surfaces. Remember to always keep space heaters at least three feet from items that can burn

SERVPRO of Campbell is here to help (408)371-4001

Preventative Measures to Avoid Water Damage

7/27/2018 (Permalink)

We all know that prevention is the best medicine, but floods can happen at any moment from any number of causes. By completing regularly scheduled home maintenance and keeping an eye out for common warning signs, you can minimize the chances of a flood. However, nothing can give you a 100% guarantee of never having a flood. In that case, preparation is the best way to minimize water damage.

First, it’s a good idea to know your flood risk. Are you in a potential flood zone? Is your yard sloped away from your foundation? Knowledge is power so the more you know about how your home might flood, the more steps you can take to prevent it or minimize damage from it.

Using waterproof building materials is a great way to reduce damage from flooding and there are waterproof sealants and paints that can be applied to existing structures. In particular, there are many protective coatings for block or poured concrete walls which are common in basements.

Keep your valuables and irreplaceable items such as photo albums, yearbooks, and important documents on high shelves. Do the same with chemicals and paints. If they leak into flood waters, they could cause additional damage. Any items put away for storage should be in air and water-tight plastic containers. Never leave boxes or items on the floor; instead, invest in raised shelving units.

It may also be a good idea to raise appliances and electronics off the ground. Get wires and power strips out from behind your tv stand and organize them in a way that keeps them out of the flood danger zone. Put washing machines and dryers on cinder blocks or sections of lumber to reduce the chances that rising water levels will affect them.

If a flood does strike, turn off electricity, gas, and water lines and place buckets under active leaks. If the water is pooling slowly, soak up as much of it as possible to reduce the potential damage. Calling SERVPRO of Campbell at the first sign of a flood is the best way to reduce water damage. Our highly trained technicians will solve your immediate problems and ensure you don’t experience lasting effects or further damage.

Flooding can happen to anyone. Take steps now to protect your home and keepsakes from water damage in the event of a possible flood.

SERVPRO of Campbell (408)371-4001

What To Do When A Commercial Water Damage Happens

7/25/2018 (Permalink)

Water damage can strike your commercial property at any time and without notice. The effects of commercial water damage can be devastating to a business owner who is now faced with having to clean up the water damage and reopen their business as soon as possible.

Do you know how to handle water damage at your commercial property? Are you prepared to make the necessary decisions after a pipe breaks, your roof leaks, or the streets flood to protect your property? What is your plan?

Thankfully, this doesn’t have to be as scary as it sounds. A little preparation for a water damage emergency and a plan of action in the event it ever happens can significantly reduce property damage and will get you back to business as soon as possible.

Commercial Water Damage Prevention

Large-scale losses can be prevented by following a few simple guidelines.

    1. Know where your emergency water shut-off valves are located, and have a contingency plan in place in case you are not available.
    1. Create an Emergency Ready Plan with directions for what to do in an emergency as well as a list of phone numbers of who to call in an emergency. Make sure someone you can trust has the authorization to make decisions if you are unavailable.

It is a good idea to have a trusted commercial restoration company such as SERVPRO of Campbell with information on file before disaster strikes. How quickly cleanup begins will impact the size of the loss.

Causes of Commercial Water Damage

Water damage can happen at any time. Whether from natural disasters, leaking roofs, frozen pipes, sewage backups, or flooding, water damage is a serious concern and a major threat to your commercial property.

Understanding the source of the water damage is essential for proper cleanup, as clean water from a broken pipe or a leaking roof during a rainstorm will be treated differently than floodwaters and sewage backups. Always protect your health, and let the commercial water damage experts handle the cleanup and restoration of your property.

Preventing Mold Growth After Water Damage

Proper removal and drying of the water is critical after a water damage emergency, and will prevent any long-term problems some experience after attempting water damage cleanup themselves, or by hiring someone who doesn’t have the proper equipment or experience. Mold growth can begin 24-48 hours after water damage, and starting extraction and drying as soon as possible after water damage is your best line of defense against mold.

Call SERVPRO Campbell to extract the water, dry your structure and to clean and remove any potentially dangerous contaminants.

SERVPRO of Campbell  (408)371-4001 Our SERVPRO team is available 24 hours a day, 7 days a week, 365 days a year!

What To Do If You Suspect Mold Growth In Your Commercial Building

7/25/2018 (Permalink)

As commercial buildings are become more energy efficient often these energy efficient buildings do not have proper ventilation or air exchanges. Poor air quality then becomes a perfect breeding ground for mold and other contaminants. Even as you’re HVAC systems become more energy efficient, costly, and with the addition air filters exposure to indoor mold has become a major hindrance. Fortunately, there are several different solutions to this issue. When mold growth does occur, it is very important to know the right steps for properly removing it from an indoor environment, and ensuring that it doesn't re-occur.

Any area that contains the right levels of water has lack of light, and no exposure to fresh air can cause mold to begin growing in as little as 48 hours. Since mold tends to grow in cramped, closed, and damp spaces, the reality is that for every visible colony of mold that you see, there could be several more square feet (millions of spores) of mold in areas that you do not. Simply put; an area that can hold moisture and no easy access is vulnerable, especially in commercial buildings where there are numerous places mold can grow, and are often difficult to locate.

If you suspect that your building has mold growth you should call a licensed professional

It’s a task which should be firmly limited to qualified professionals who have the proper knowledge and equipment to safely remove mold and mold contaminated materials. Just inhalation or exposure to mold could cause significant health problems.

The Steps for Removing Mold:

 Plan and Prepare. Contact a licensed mold remediation company such as SERVPRO to safely remove mold and mold contaminated materials. Just inhalation or exposure to mold could cause significant health problems.

Identify, and Protect. When remediation is performed, take special care in inspecting “unseen” areas where mold could potentially grow, and have them cleaned accordingly. Protect your building by having any water damage completely remediated by a water mitigation company such as SERVPRO of Campbell and by having air inspections to detect spores that could cause resurgence in mold growth.

Act Quickly. Mold begins growing within 48 hours, but some can begin colonizing a surface even sooner, so don’t wait when it comes to contacting a mold remediation professional such as SERVPRO. If you have had an area flood with water, water removal and potential remediation needs to begin as soon as it is detected or mold is a real possibility.

Turn Off the HVAC. Mold is spread through airborne spores, and your HVAC can transport those spores throughout a building. It can also grow in any ventilation shaft where there's condensation to feed growth. Until the mold has been properly removed, don’t give the mold potential routes of access throughout your building, or you could be dealing with a much more extensive growth.

If you think you have mold, it’s time to call a trusted licensed mold remediation company such as SERVPRO of Campbell. 

 SERVPRO has the skills, staff, certifications and equipment to handle your mold project. 

For more information call SERVPRO of Campbell at 408-371-4001

Tips to Help Prevent Water Damage

7/25/2018 (Permalink)

A water damage can cause a home or business owner thousands of dollars in damage in just a matter of hours! The good news is you can prevent water damage to your home by following a few simple, inexpensive preventative measures.

    1. Make Sure You Clean the Gutters - Gutters and downspouts should be cleaned at least once a year – even more often if you have overhanging trees dropping leaves and debris. Gutters that become clogged can dump water down the side of your house, destroying plants, landscaping and your home’s foundation. Installing gutter covers is a good way to slow clogging. Making sure the gutters are clean is a simple way to allow the gutters to do their job, and to let water harmlessly drain away.
    1. Monitor Your Water Bill & Water Meter - A spike in your water bill could indicate a leak. Even a small leak can become a big problem if left unattended for a long period. To check for leaks you can't see, try marking the water meter with a piece of masking tape (or note the digital reading), with the edge right over the needle to mark its place. Provided all water-using devices and faucets are turned off, the next step is to leave the house for 6 hours. Upon returning, the needle should be in the exact same spot. If it has moved at all, there most likely is a leak.
    1. Check Under Your Kitchen & Bathroom Sink -Kitchen & bathroom sinks, are among the most used drains in the home. Sink drain pipes develop leaks particularly since they are in common spaces and typically near under-sink storage. If the sink has gotten jostled and not properly resealed, it can begin damaging the cabinet space underneath. Be sure to remove items from under your kitchen sink occasionally to check for dampness and mildew. If left untreated, this can result in both significant mold and more serious damages to the home.
    1. Flash and Chalk Windows and Doors - Windows and doors are the main openings in a home, and often the spaces around their frames develop cracks where water can seep in. To prevent water getting into the walls, ensure that the flashing and caulking that surrounds these openings is intact. It is recommended that you caulk doors and windows at least every five years, and inspect them every time the season changes. For homes that have vertically-mounted vents that lead into the attic from a wall instead of through the roof, the same maintenance process also applies to these vents.
    1. Turn Off Water When Leaving - It’s always a good idea to turn off the main water supply when leaving your home for an extended period. Turning off the main water supply helps to reduce the chance of small leaks turning into huge, expensive damage while you are away. Never run appliances, such as your dishwasher and washing machine while you are away from home. If the appliance leaks while you are gone, the damage can be tremendous. Finally, know the location of your main water supply valve and learn how to shut it off before you have a leak.
    1. Secure Appliances and Fixtures - Supply lines for ice makers, toilets and washing machines are often subject to vibration and can loosen. Over time supply lines can wear out and begin to leak. It is recommended that you replace any rubber supply lines with braided stainless steel. Installing a leak detector with a water-sensitive shut-off mechanism can also prevent flooding in your home. You should inspect the tightness of connections at least every 6 months. If there is fraying, replace the line immediately.
    1. Inspect Your Air Conditioning Unit - It is very important that you check for water overflow during the hot summer months when your air conditioner is running constantly. If you notice water leaking from your AC inside, it could be due to a clogged condensate drain line. When the water cannot escape your home through the soffit hose, it fills the drain pan and overflows. It is also important to make sure that the drain pan is not old and damaged. If you do have a leak it’s best to call a professional to determine the reason for the leak.
    1. Know When to Replace Your Hot Water Heater - The average lifespan of a hot water heater is 8-12 years. As your heater ages, it’s prone to slow leaks and sudden bursts, due to tank corrosion and broken valves. If you notice the water doesn’t get as hot as it used to, there’s rust in your water or a metallic taste to your hot water, it could be a sign your hot water heater is about to fail. Schedule a professional inspection immediately.

SERVPRO of Campbell is available 24 hours a day, 7 days a week, 365 days a year for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today (408) 371-4001


7/19/2018 (Permalink)

Hoarding home where SERVPRO was called to clean.

Hoarding is a condition where a person has persistent difficulty discarding personal possessions. The large amount of possessions fill the home and prevent the normal use of the space. Living space becomes cluttered. It may be unusable. Hoarding brings distress and emotional health concerns.

Why Hoarding Increases Fire Risks:• Cooking is unsafe if flammable items are close to the stove or oven.• Heating units may be too close to things that can burn. They might also be placed on unstable surfaces. If a heater tips over into a pile, it can cause a fire.• Electrical wiring may be old or worn from the weight of piles. Pests could chew on wires. Damaged wires can start fires.• Open flames from smoking materials or candles in a home with excess clutter are very dangerous.• Blocked pathways and exits may hinder escape froma fire.

How Hoarding Impacts First Responders:• Hoarding puts first responders in harm’s way.  Firefighters cannot move swiftly through a home filled with clutter.• Responders can be trapped in a home when exits are blocked. They can be injured by objects falling from piles.• The weight of the stored items, especially if water is added to put out a fire, can lead to building collapse.• Fighting fires is very risky in a hoarding home. It is hard to enter the home to provide medical care. The clutter impedes the search and rescue of peopleand pets.

How Can You Help Reduce the Risk of Fire Injury

  • When talking a person who hoards, focus on safety rather than the clutter.
  • Be empathetic. Match the person’s language. If they call it hoarding, then you can call it hoarding.
  • Help the residents make a home safety and escape plan. Stress the importance of clear pathways and exits. Practice the plan often. Exit routes may change as new items are brought into the home.
  • Install working smoke alarms in the home. Test them at least once a month.
  • Reach out to community resources. Talk to members of the fire department to alert them of your concerns. They may be able to connect you with members of a hoarding task force.

SERVPRO Campbell/ Los Gatos has experience in cleaning hoarding homes. Hoarding is a specialty cleaning situation and many times involves some sort of bio-haz situation. PPE is a must in these incidents and should not be completed by family members or friends.

SERVPRO of Campbell/Los Gatos is one of the areas leading specialty cleaning companies if you need help, call us today at (408) 371-4001 we are here and ready to help.


Smoke, Soot, Fire Restoration & Clean-Up

7/19/2018 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Campbell/Los Gatos will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – (408) 371-4001

The Water You Can't See

7/19/2018 (Permalink)

Carpet may seem dry until further inspection.

The Water You Don't See...

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The proper equipment makes a measurable difference in reducing the damage expense during a water loss. When time matters most, technology and equipment must be counted on to perform.

Here are a few tools used by Professional Restoration Contractors to properly mitigate a loss;

Moisture Sensors- used to detect moisture in carpets, baseboards and walls.

Moisture Meters- used to determine the actual moisture content of various materials. The meter provides accurate readings to monitor the drying process.

Thermohygrometers- measures temperature and relative humidity to calculate and create an environment most conducive to drying. When handling a contaminated loss (CAT 2 or 3), it is not only important to dry the structure, but disinfect and often deodorize.

Ultra Low-Volume (ULV) Foggers- used to atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. It can also be use to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.

Thermal Foggers- dispenses solvent-based products by creating a dense fog that consists of tiny particles of deodorant solution that attach to and neutralize odor causing particles.

The bottom line... ALWAYS treat a water damage seriously. Call a professional contractor that is trained and experienced in property damage restoration.

CallSERVPRO ofCampbell/Los Gatosfor any restoration needs you may have at (408)371-4001

SERVPRO Campbell/Los Gatos is ready for any Emergency at your Business.

7/19/2018 (Permalink)

Flooding and water damage events at Long Island commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we are dealing with a relatively small water cleanup scenario or a large-scale event, we work quickly to assess each unique situation and isolate the damaged area. In any emergency situation in your business, give us a call an we'll be there fast with the help you need. 

SERVPRO of the Campbell/Los Gatos specializes in cleanup and restoration of commercial and residential property after a water damage, fire and mold events. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

We Do Biohazard Cleanup

7/19/2018 (Permalink)

Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. SERVPRO of Campbell/Los Gatos is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.

Equipped with the necessary safety apparatus and cleaning products, we can help transform these unhealthy environments back into clean, safe homes and offices.

Common Biohazard Encounters

Sewage Backups – Sewage backups and dark water intrusions are more than nasty, smelly deposits – these damages also introduce harmful microorganisms into a structure. We remove the sewage, contaminants, and moisture, and help ensure the structure is properly cleaned, disinfected, and deodorized.

Bloodborne Pathogens – We remove and dispose of bodily fluids, tissue and other potentially pathogenic substances resulting from accident, trauma, crime or death. Trained SERVPRO Professionals clean, disinfect and deodorize the structure.

Crime Scene Residues – From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents.

Arson and Vandalism – From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residues, SERVPRO professionals can clean and restore your property and contents

Restoring Your Campbell Commercial Property After A Water Damage Event

6/16/2017 (Permalink)

We work with Property Managers to asses the situation asap and come up with a solution to minimize disrupting the tenants and customers.

Flooding and water damage events at Campbell Commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Campbell

SERVPRO of Campbell specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Campbell Residents: Follow These Mold Safety Tips If You Suspect Mold

6/16/2017 (Permalink)

Be careful! Without proper training, you could be spreading mold throughout your home!

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate inside your home.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Campbell for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

About Our Mold Remediation Services

SERVPRO of Campbell specializes in mold cleanup and restoration, in fact, it’s a cornerstone of our business.  Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – (408)371-4001

For Immediate Service in Campbell, Call SERVPRO at (408)371-4001

6/16/2017 (Permalink)

Residents: We provide immediate service day or night! Call us at 408-371-4001 anytime!

SERVPRO of Campbell provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in Campbell. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (408)371-4001.

Residential Services

Whether your Campbell home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your Campbell commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services: http://www.SERVPROcampbell.com/commercial-restoration-cleaning

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

What to Do is your personal belongings have been damaged by water

6/16/2017 (Permalink)

One of the most common topics after a client suffers water damage, is how and what they can save from water damage.  Unfortunately, there is no clear cut answer to this question. Every water damage is unique in some sense, so what can be saved is really on a case by case basis. However, here are some guidelines that you can use to make the best decision possible.

Type of Water Damage

Determining whether the water that damaged your personal belongings is clean or contaminated will be a big factor in whether or not it can be salvaged. If you are dealing with clean water, the chances of you being able to save some of your belongings is higher.  Even though it may be possible to restore something that is damaged by contaminated water, it is more than likely not worth the health risk that it may bring.

Porous vs Non-Porous Materials

Porous materials such as fabrics, wood, and paper are very good at retaining water. This also means it increases the chance of other dangers like mold growth, and damage beyond repair. This is not always the case and if handled quickly and properly, many times these items can be saved as well. On the other hand, porous materials like marble, metal, and porcelain - among others - usually have no problem being restored. Since there is really nothing for bacteria and mold to root itself in, a simple cleaning is usually no problem.

Amount of Time water saturated the items

Another factor that will come into the equation of determining what can and cannot be saved is how long the materials have been wet for. The longer an item sits in water, the deeper it can penetrate. As you can imagine, this makes it increasingly more difficult to bring it back to its normal state. The perfect example of this is wooden furniture. It takes quite a bit of time for it to really absorb and become completely water logged. If you get personal belongings out of the standing water and begin the drying process right away, you have a good chance of being able to save them.

Factor in the Replacement Cost

Water damage restoration of personal belongings is no different than any other type of repair. You will always want to evaluate how much it is going to cost to repair something versus simply replacing it. Is the item you want to save really worth paying a professional to do work on it? Sometimes it is, sometimes it is not.

You should also take into account that paying for restoration does not guarantee your item will be returned to its original state. If that’s the case, you’ll have to replace the item anyways.

If you are unsure about whether or not one of your items could be salvaged, it is best that you get it analyzed by a professional. If you hire a water damage restoration company to handle a dry out of your property, they will be able to assist you in assessing damage to your personal belongings as well. To speak to a professional water restoration representative at SERVPRO, contact us today at 408-371-4001!

Tips For Warm Summer Days

6/16/2017 (Permalink)

With summer only one week away, now's the time to start preparing your new home for the warmer months.

From saving money on your electric bills to giving your home’s interior a seasonal refresh, a lot can be done now to make sure your new home is in optimal shape for years to come. To help get you started, here are just a few summer home maintenance tips:


There are also plenty of things you can do to get your home summer ready from the inside.

Since warmer weather brings thoughts of a well air-conditioned home, let’s start with the AC system.

With spring allergies in full swing and warmer temperatures on their way, it’s crucial to be sure your air filter and AC system are working properly to keep the air as clean as possible.

Annual maintenance is recommended to make sure that your HVAC unit is in top shape for the warm days!

Keep Cool out there! 


6/8/2017 (Permalink)

General cleaning of a home that has been cleaned for 7 years.

Title: IICRC Certified Firm

  • Alternative Title: Our Highly Trained Restoration Specialists can restore your Campbell Home

Category: General or Home Page

We are an IICRC Certified Firm


SERVPRO of Campbell is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Campbell

SERVPRO of Campbell specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Campbell 24 Hour Emergency Water Damage Service

5/17/2017 (Permalink)

SERVPRO of Campbell is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 408-371-4001
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Campbell has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect
When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

Your name and contact information
Your insurance information (if applicable)
The street address of the water-damaged home or business
When did the flooding or water damage occur?
What caused the water damage (if known)?
Is there electricity available (on-site)?
About SERVPRO of Campbell
SERVPRO of Campbell specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Campbell Smoke and Soot Cleanup

5/17/2017 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:
Hot smoke migrates to cooler areas and upper levels of a structure.
Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
The type of smoke may greatly affect the restoration process.
Different Types of Smoke
There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Campbell will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.
Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 408-371-4001

Does Your Campbell Home Have A Mold Problem?

5/17/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.


If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 408-371-4001

Restoring Your Campbell Commercial Property After A Water Damage Event

5/17/2017 (Permalink)

Flooding and water damage events at Campbell commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Campbell

SERVPRO of Campbell specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.


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